Inntu Hotel

Hotels
8.3 (897 reviews)
Transversal 39 No. Circular 74 B 10 , Medellín , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great food and breakfast
Excellent location
Cons:
Cleanliness issues
Outdated room furnishings
High prices relative to value

Categories

Cleanliness
7.9
Some cleanliness issues were mentioned, including dirty bathroom fixtures and room maintenance problems.
Service
8.9
Staff were described as very helpful and kind, with positive mentions about service.
Location
9.1
Multiple reviews highlighted the excellent location near various restaurants and easy transport.
Room Quality
7.6
Some rooms were noted as outdated with issues like unstable furniture and heating problems.
Amenities
8.1
Amenities were generally appreciated, but some guests reported maintenance needs.
Value for Money
7.6
Guests felt that the pricing was high relative to the quality and condition of the hotel.
Food and Beverage
9.1
Food quality received positive feedback, especially regarding breakfast.
Overall Experience
8.1
Guests had a mix of positive and negative feelings, with some major points needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:26

Property Description

Luxurious Spa for Relaxation
Indulge in a rejuvenating experience at the spa in Inntu Hotel, perfect for unwinding after a day of exploring Medellín.

Delicious Dining Options
Satisfy your cravings with a variety of international and regional dishes at the hotel's restaurant, or enjoy light bites at the bar.

Convenient Location and Amenities
Located near Estadio subway station, Inntu Hotel offers easy access to Plaza Mayor convention centre and Botero museum. With free WiFi, private parking, and scenic views from standard rooms, your stay is sure to be comfortable and memorable.

Book your stay at Inntu Hotel now to experience luxury and convenience in Medellín!

Important information:

Please note that guests are offered access to the property's themed pool with a 50% discount. Access must be requested.

Visitors signify a surcharge.

Please note that the service of breakfast in the room has a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for COP 12,000 per person per night when using an available cot.
    Children up to and including 3 years old stay for COP 16,000 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 54,000 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for COP 113,000 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 40,000 per person per night when using an available extra bed.
    People 12 years old and over stay for COP 82,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 897 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.1
M
Miguel Eduardo solo_traveller co
9
Pros:

Ubicacion

Cons:

Nada

2026-07-09 via Nuitee
C
Charlene solo_traveller do
9
2026-07-03 via Nuitee
J
José Armando solo_traveller pe
10
Excelente estancia en Inntu
Pros:

Limpieza , amabilidad del personal.

2026-07-03 via Nuitee
J
Joan family_with_children do
10
Excelente hotel, lo recomiendo
Pros:

Excelente ubicación, buen desayuno, linda vista, habitaciones tranquilas y bien equipadas, rapidez en cualquier petición, lo recomiendo.

Cons:

El internet, mejorarlo un poco más

2026-07-02 via Nuitee
M
Maria Jose family_with_children co
9
2026-06-30 via Nuitee
A
alexanderp316 Solo travel United States
6
Not a 4 star hotel.
Pros:

This hotel is definitely not a 4 star. 3-3,5 stars at best. It's has not been renovated for a long time and it shows everywhere. The windows are permanently closed and the only source of air is a split unit up on the wall. It's either cold or hot. On a positive side - location is very good, staff is friendly and nice, wifi is fast and stable, the breakfast is adequate. The price $70 per night seems to be reasonable.

2026-06-28 via Tripadvisor
A
Angel solo_traveller us
5
2026-06-27 via Nuitee
J
JESUS ARMANDO solo_traveller co
8
Pros:

La ubicación y una habitación silenciosa a pesar de estar cerca de una avenida.

Cons:

Bonito el hotel, pero podría mejorar el mantenimiento en las habitaciones de algunos muebles, puerta de baño, teléfono a recepción y plancha de ropa

2026-06-21 via Nuitee
A
Agrigof Colombia couple co
2
Malo
Pros:

Nada

Cons:

Habitación oscura con iluminación dañada, en el baño solo agua caliente y al informar al staff no dieron solución de cambio de habitación

2026-06-18 via Nuitee
A
Andreas Grosse-Holz solo_traveller de
10
2026-06-17 via Nuitee
G
Gloria solo_traveller pa
1
NO LO RECOMIENDO
Pros:

Nada

Cons:

Para empezar la aplicación nos dió un descuento lo que me pareció muy bueno, pero al llegar allá nos cobraron un SEGURO OBLIGATORIO de manera que el precio quedó más alto de lo que ofrecían en un inicio y como te cobran todo antes de instalarte no nos dimos cuenta que las habitaciones estaban en muy mal estado; las puertas muy deterioradas, las cortinas sucias, el piso levantado y rasgado en varias partes, muy poca iluminación, las lámparas tenían focos que no alumbraban. No lo recomiendo.

2026-06-13 via Nuitee
C
Claudia extended_group co
8
Pros:

La ubicación es perfecta

Cons:

La iluminación es tenue

2026-06-12 via Nuitee
M
Michael couple us
9
I enjoyed the hotel
Pros:

I enjoyed everything. I really liked the breakfast

2026-06-09 via Nuitee
M
Marc solo_traveller es
8
2026-06-07 via Nuitee
E
Emanuel solo_traveller us
5
Pros:

N/A

Cons:

THE CONDITIONS OF THE ROOMS

2026-06-04 via Nuitee
E
Esteban solo_traveller ar
6
Gran atención humana en instalaciones que no corresponden a un 4 estrellas
Pros:

Lo mejor del hotel es su excelente ubicación, situado en una zona muy segura y rodeada de una magnífica oferta gastronómica. Sin embargo, lo que realmente inclina la balanza hacia una experiencia satisfactoria es la amabilidad y la gran predisposición de todo el personal. Su atención humana fue excepcional y compensó las notables deficiencias edilicias del establecimiento.

Cons:

Es necesario señalar, de manera firme y categórica, que las instalaciones no corresponden a la categoría de un hotel de 4 estrellas. La calidad de la habitación es deficiente; la iluminación nocturna es tan paupérrima que el espacio queda prácticamente en penumbras. Además, la puerta del baño está mal encuadrada, lo que impide dejarla abierta y obliga a mantenerla cerrada constantemente de forma incómoda. Por otra parte, el desayuno, aunque presenta algo de variedad, se queda muy corto para el estándar esperado, y el televisor de la habitación es un modelo obsoleto y de muy mal funcionamiento.

2026-05-20 via Nuitee
M
Maria clara extended_group co
8
2026-05-17 via Nuitee
S
Suarez solo_traveller co
7
Pros:

El personal es muy amable.

Cons:

El hotel está muy bien ubicado, pero está bastante deteriorado las habitaciones y las almohadas.

2026-05-16 via Nuitee
T
travel solo_traveller it
8
Pros:

Zona sicura e vicino ai servizi di cui avevo bisogno. Personale gentile, colazione anche dolce.

Cons:

Ho soggiornato due volte qui, la prima ho prenotato direttamente con hotel. La prima volta era al 7 piano lontano dell'ascensore, la seconda al 14 vicino ascensore. La stanza al 14 piano è più rumorosa, si sente la strada ed i bar vicini , in più di sente l'ascensore quando viene chiamato. Molto meglio la 703.

2026-05-16 via Nuitee
D
Daniela solo_traveller co
10
Pros:

El trato del personal es excepcional, son muy amables... y el desayuno estaba delicioso y muy variado

2026-05-10 via Nuitee