Dimitra Hotel & Apartments by Omilos Hotels

Hotels
8.4 (63 reviews)
Kokkini Hani, main road, Hersonissos, Crete Island, 71500 , Hersonissos , GR

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Street parking
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean location near beach
Friendly and attentive staff
Good breakfast options
Cons:
Cleanliness issues
Rude service in some instances
False advertising on room quality

Categories

Cleanliness
5.94
Numerous complaints about bugs and dirty rooms.
Service
9.91
Staff was described as kind and attentive in some reviews.
Location
9.45
Convenient location near the airport and beach.
Room Quality
6.9
Issues with bugs and cleanliness in the rooms.
Amenities
8.93
Pool and breakfast were well received, despite cleanliness issues.
Value for Money
8.69
Mixed feelings on value due to cleanliness concerns and dissatisfaction.
Food and Beverage
8.94
Breakfast was positively noted, good quality.
Overall Experience
8.41
A mix of great moments but overshadowed by significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:23

Property Description

Welcome to Dimitra Hotel & Apartments by Omilos Hotels, your serene getaway near the stunning beaches of Hersonissos.

Relax in Style
Unwind in our spacious, air-conditioned rooms, each featuring a private balcony with spectacular views, ideal for enjoying the Mediterranean breeze. Flat-screen televisions and complimentary Wi-Fi will keep you entertained and connected throughout your stay.

Delicious Dining Options
Start your day with a complimentary buffet breakfast, and delight in a variety of dining experiences from our on-site coffee shop to our poolside bar. Savor refreshing cocktails while soaking up the sun or grab a snack at our deli.

Recreational Opportunities
Dive into relaxation at our outdoor pool or explore our beautiful terrace and garden. Take advantage of our tour/ticket assistance to visit nearby attractions like Watercity Waterpark and the charming beaches of Crete.

Don't miss the chance to experience the beauty of Hersonissos—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 63 reviews
Cleanliness: 5.94
Service: 9.91
Location: 9.45
Room Quality: 6.9
Amenities: 8.93
Value for Money: 8.69
Food and Beverage: 8.94
Overall Experience: 8.41
C
Clemy
2
BOOK AT YOUR OWN RISK
Pros:

Everything was terrible i had bugs in my bed in my shower and all around the room, my bed sheets where dirty and towels too ( i asked them too clean and change all of this just for it to be dirty), the staff was rude. I booked for 4 nights i only stayed 1 night as the bugs were too much i asked for a refund and got disrespected instead.

2025-10-08 via Nuitee
C
CAROLE
10
Inoubliable
Pros:

Personnel très gentil et serviable et plein d’attentions adorables, la piscine est splendide, j’ai passé un séjour inoubliable et j’ai fêté mes 60 ans dans cet hôtel et je m’en souviendrais toute ma vie.

2025-10-04 via Nuitee
A
Aurélie
8
Pros:

Dernier hôtel avant notre départ 4 jours et 3 nuits. Idéal pour les visites aux alentours d’heraklion. Le personnel est adorable.
Le petit déjeuner buffet très bien aussi.

2025-09-25 via Nuitee
S
Samia family
8
Pros:

Pub mensongère sur les chambres et l hôtel.
Les photos ne correspondent absolument pas à la réalité.
Grosse arnaque!

2025-08-28 via Nuitee
E
Enrico
10
Un piacevolissimo soggiorno
Pros:

Perfetto. Un vero peccato partire. Hotel posto in zona strategica per visitare l’isola (in macchina!)
Despina Kalia Niki sono state davvero molto accoglienti e professionali! Vicino all aeroporto di Heraklion
Colazione ottima e variegata!La Piscina si è rivelata strategica nei pomeriggi caldissimi di agosto!

2025-08-16 via Nuitee
H
Helene
8
Propre et à proximité de tout
Pros:

Piscine sympa
Petit hôtel tranquille avec vue sur mer
En face une petite plage avec petit resto de plage pour boire un verre et y manger ( je n’ai pas tester les repas)
Au dessus d’un restaurant asiatique à tester super bon , personnel au top et assiettes copieuses.
Petit dej top et personnel super sympa et accueillant
Douche un peu petite et sol toujours très mouillé car pas de porte de douche
Quartier en sécurité proche resto plage supermarché tout se fait à pieds

2025-08-04 via Nuitee
V
Verified traveler
4
Pros:

Cleanliness is my top priority, and unfortunately, both of our rooms were disappointing – hair in the shower, half-used toiletries, a dirty fridge, and hair on the floor. The hotel has great potential thanks to its convenient location near the airport and right on a nice, sandy beach. We enjoyed renting sunbeds at the beach restaurant, and the hotel breakfast was good and thoughtfully prepared.

2025-07-27 via Nuitee
A
Alicia
10
Pros:

Preis/Leistung sehr top. Die Zimmer sind genau wie in der Beschreibung

2025-06-30 via Nuitee
M
Maritza
2
Pros:

Honestly the property doesn’t look like the picture we came late and no one was at the front desk they did text me letting me know that there won’t be anyone there so I will give them that. By the time we got there it was midnight we where tired just to walk in the room and it smell only like cigarettes. Very strongly like cigarettes. I texted the number they reached out to me on and let them know that the room is not in any condition to stay the night they read it no text back ever. The customer service was horrible. It doesn’t look anything like the pictures. I literally just threw away my money at this hotel. I wouldn’t recommend it.

2025-05-24 via Nuitee
N
Nadia partner
10
Pros:

We had a wonderful stay at Dimitra Hotel, even though it was only for one night. The apartment was beautifully decorated, with a stunning sea view. Despite our early departure, we were still able to enjoy a generous and delicious breakfast. The staff were respectful, kind, and professional. We highly recommend this hotel!

2025-05-22 via Nuitee
H
helene family
8
Pros:

Bien situé , près des autobus , restaurant à proximité . Personnel courtois et aidant , petit déjeuner parfait ! Une auto est de mise pour pouvoir se déplacer et visiter. Très
Bon choix

2025-05-18 via Nuitee
K
Khalil
10
Pros:

Super clean ,the woman in the reception is so kind and helpful, close to the airport, it has many

2025-05-12 via Nuitee
T
Tanya
10
Excellent Value for Money
Pros:

Lovely quiet hotel, with a regular bus to Heraklion from right outside. we stayed in an apartment the only minor criticism was the hand held shower would not stay up on the bracket. Gourmet breakfast provided beautifully presented with lots of choice.

2025-05-09 via Nuitee
M
Madison partner
10
Pros:

The staff were so nice and helpful, it’s quiet and small, right across from the sea. The breakfast was great and had fresh food! My husband and I had the upgraded room with the private hot-tub and it was clean and comfortable! If you looking for something chill this is it! There’s also great restaurants just down the street.

2024-12-27 via Nuitee
S
Szvetlana partner
10
Pros:

This was a last minute booking.
We were tired of searching and just picked something awailable next to the beech thats not too pricy, and hoped for the best.

We could not made a better choice.

The room was clean and spacious, the cleaners were cleaning and changing linen and towels every morning,the bathroom was just the right size with warm water all the time.

They have a decent size pool kept very clean, cosy launchers to enjoy quiet times, and stuff always ready to make you feel welcomed.

The receptionist lady was helping us plan our sightseeing with helpful tips, she even saved one of our booking into a museum ,by calling them and explaining we were not aware of time slots at the entrance.

We were not iritated by the neighboring guests noises, ocassionally comming through the airwent, cause we did not aim for the feeling that we died and got shot into a sarcofagus.

Life contains noises of life......and smells of it....like the smells of wonderful food we were served with every morning.🙂

There was always wide variaty of food options, starting from all tipes of healthy food, pastries, traditional english and local meals, dryed fruits, to buicuits and cakes.

We felt so integrated and welcomed by them, and even by the neighboring restorants and locals, that we can honesly highly recomend Dimitra hotel to everyone who wants to experience authenthic Crete.


2024-10-25 via Nuitee
G
Gudrun
10
Pros:

Es war ein phantastischer Urlaub. Die Einrichtung des Apartments war altmodisch und das Bad sehr klein, aber im nächsten Frühjahr wird alles renoviert. Viel wichtiger ist aber doch die Freundlichkeit, der Service und die Aufmerksamkeit des Teams! Wir reden hier nicht von einem Luxushotel, deshalb ist der Service um so mehr zu loben! Ich mache seit mehr als 20 Jahren Urlaub in Europa, aber soviel Freundlichkeit habe ich nie erfahren. Danke an das Team und insbesondere an Despina!

2024-10-16 via Nuitee
S
Shana friends
6
Pros:

This hotel was in a great location and a very short walk to restaurants and the beach. We were happy with the breakfast as well. The room however was only ok, very very hard beds, and we didn't have hot water. They couldn't get anyone out to fix it so they let us shower in the room next to us which was fine. One night there was fireworks (for no reason or holiday) that woke us up at 1am. The pictures make it look better than it is and the bathrooms are not pictured because they are TINY and the entire bathroom gets wet when you shower.

2024-10-09 via Nuitee
J
jacques
8
Pros:

Across street from very nice calm beach. Parking in alley. Bus to Herakulion stops very close. Good breakfast.
Main drawback is that bed is very hard. Need a soft topper.

2024-10-04 via Nuitee
M
Melissa
8
Pros:

Es ist sehr nah am Strand und die Bus Verbindung ist top.
Frühstück ist gut, Zimmer können sauberer sein. Hatte das Zimmer 105. Habe für das Geld schon mehr erwartet.
Personal ist sehr nett und hilfsbereit. Für eine Nacht vollkommen ausreichend aber nicht für einen Dauer Aufenthalt.

2024-09-07 via Nuitee
A
Ali
10
Pros:

Un séjour agréable

2024-08-19 via Nuitee