Tropitel Sahl Hasheesh Resort

Hotels
Tropitel
8.4 (247 reviews)
Sahl Hasheesh, Hurghada, Sahl Hasheeh , Sahl Hasheeh , EG

Facilities

Free breakfast
Full-service spa
Boat tours nearby
Fitness facilities
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Friendly staff
Cons:
High prices at nearby shopping
Minor cleanliness issues

Categories

Cleanliness
7.94
Cleanliness was satisfactory, but there were minor issues raised.
Service
8.91
Staff were consistently praised for their amazing service throughout the stay.
Location
8.45
The location is good, but some aspects of shopping nearby were less favorable.
Room Quality
8.3
Room quality was good, with daily cleaning noted.
Amenities
8.43
Amenities offered were adequate, with a good pool area and services.
Value for Money
7.89
Some items, like pharmacy costs, seemed overpriced.
Food and Beverage
8.94
Food quality, especially at the Mexican restaurant, was highlighted positively.
Overall Experience
8.31
Overall experience was very pleasant with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Escape to paradise at Tropitel Sahl Hasheesh Resort, where luxury meets relaxation on the stunning shores of the Red Sea.

Recharge at the Spa
Indulge in rejuvenating treatments with a range of massages, body therapies, and facials at our tranquil spa. It’s the perfect way to unwind after a day of sun and fun.

Gourmet Dining Experience
Savor international cuisine at The Palm Restaurant, complemented by room service and various bars offering refreshing beverages. Enjoy our all-inclusive rates that elevate your dining experience with delicious meals and drinks.

Unbeatable Amenities
With three sparkling outdoor pools, a private beach, complimentary Wi-Fi, and a 24-hour front desk, your comfort and enjoyment are our top priority. Explore local attractions or simply relax in your air-conditioned room with breathtaking views.

Book your unforgettable stay at Tropitel Sahl Hasheesh Resort today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HRG

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 247 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 8.3
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.31
A
Adel couple eg
10
Pros:

The hotel is awesome.the staff are friendly and Special thanks to mr.Zaki said front office manager and Mr. Ayman attiya the desk manager. The food is delicious and the room is specious and cleaned. We will recommend the the hotel and will come back soon

2026-06-19 via Nuitee
M
Mourad couple eg
10
Pros:

Mr. Zaki at the reception was exceptionally kind, helpful, and professional. He proactively offered assistance and support even before being asked, making the experience smooth and welcoming

Cons:

Nothing

2026-06-18 via Nuitee
G
Genius Traveler solo_traveller sa
1
Tropitel Sahl Hasheesh – Poor Service, Operational Issues, and Unjustified Value for Money
Pros:

Nt

Cons:

ByThe check-in process and room allocation were extremely slow and frustrating for me and my family due to system issues and delays in processing invoices/payments, despite our late arrival. There was no consideration for guests’ fatigue or the children’s desire to reach the pool before sunset. The room amenities were insufficient for a family of four. Blankets were not readily available and had to be requested multiple times, and they were not the appropriate size for a king-size bed. The hotel’s app for maintenance requests and room service was not working. Some services were not included despite the hotel operating on an all-inclusive basis, as coffee and popcorn were charged as extra costs. The food quality was very poor. There was no table service for drinks in either the lobby or the main restaurant, as guests had to go themselves to the beverage stations to order and collect drinks. extra cups were not provided when ordering or refilling drinks, forcing guests to reuse the same cups each time. On one occasion, while I left the table to refill drinks, I returned to find that my food had been cleared even though I was still using the table. Diet sweeteners (sugar substitutes) were not readily available in the main restaurant and had to be requested separately, causing inconvenience for those on diets or with diabetes. One of the staff members responsible for clearing dishes and cups behaved unprofessionally, speaking loudly and moving service carts in a disruptive and inappropriate manner inside the restaurant. The animation team’s performance was weak, and my children were excluded from some kids’ activities such as drawing sessions in an inappropriate way, which caused them frustration and negatively affected their experience. The aqua park is small, and the number of pools is limited compared to the number of guests, making it difficult to find sun loungers. The beach does not allow swimming. the Wi-Fi service and mobile networks are very weak,

2026-06-18 via Nuitee
K
Karim Eldalil solo_traveller eg
10
2026-06-17 via Nuitee
A
ahmed couple eg
10
Pros:

I would like to share my feedback on my stay at Tropitel Sahl Hasheesh, which was truly an excellent experience overall. Everything was well organized and exceeded expectations, from the variety and quality of the food to the high standards of cleanliness throughout the hotel.

The staff were very friendly and welcoming during our stay. A special thanks goes to Mr. Haytham, who was exceptionally kind, helpful, and attentive. He played a big role in making our honeymoon memorable and truly special.

2026-06-16 via Nuitee
C
Christian solo_traveller fr
9
Pros:

Le Directeur Mr Osama est très réceptif à nos demandes, les chambres sont spatieuses l hôtel est très beau avec un beau cadre.

Cons:

Un peu loin d Hurghada

2026-06-14 via Nuitee
T
Thomas solo_traveller fr
9
2026-06-14 via Nuitee
M
mahmoud solo_traveller eg
9
It was perfect Mr haitham is very cooperative
2026-06-13 via Nuitee
D
David extended_group es
7
Pros:

Buena playa con coral y camas cómodas amabilidad de la gente de recepción

Cons:

Comida poca calidad para ser 5 estrellas y el dinero que pagas no compensa, personal del comedor atención nefasta (haman) lleno de rusos que solo beben alcohol parece Rusia en vede Egipto

2026-06-12 via Nuitee
M
Mahmoud extended_group eg
10
Excellent stay with great service. Thank you, Tropitel team! ⭐⭐⭐⭐⭐
Pros:

The hotel was clean, well-maintained, and the staff were very friendly and professional. Special thanks to Haitham for his outstanding hospitality and support throughout our stay. He made our vacation more enjoyable and memorable.

Cons:

Nothing significant. Overall, it was a pleasant experience.

2026-06-11 via Nuitee
M
Mina Melek family_with_children sa
9
Excellent stay
Pros:

They were having kids area even in restaurant with cartons live all the time,
Al the staff were very descent and friendly,
even the baby cot they had more than one size thats fit with the baby the reception all were very descent and caring all the time especially Mr. Haitham the VP manager who was calling to ask about us and the other clients personally and offered us the booking in the italian and maxican restaurant
All the food was in good quality with variety especially the Chef Mr. Ahmed sabry who was using 6 pans in the same time in the morning to finish preparing of all different requests in the breakfast like omelette and others in a very proffesional, fast and good way
Overall it was excellent vacation and we may repeat it agaun

Cons:

That all inclusice poicy don't include fresh jucies and alcholic drinks

2026-06-11 via Nuitee
T
Tamás extended_group hu
10
Elképesztő!
Pros:

Az ételek, a személyzet, a tisztaság, az az odafigyelés és törődés amit nyújtanak tényleg minden kifogástalan. A személyzet minden tagja végtelenül segítőkész a szálloda managere Osama Mostafa és Haitham a front office manager aki szinte nap mint nap személyesen győződött meg róla, hogy elégedettek vagyunk-e mindennel és gondoskodott róla, hogy kifogástalan nyaralásban legyen részünk. A takarítónk Mohamed minden alkalommal kifogástalan tisztaságot varázsolt a szobánkban és minden nap volt hozzánk egy egy jó szava, minden nap jó volt vele beszélgetni, de ugyanez igaz a szálloda összes többi dolgozójára is. Nyugodt szívvel ajánlom ezt a szállodát mindenkinek aki Hurghadára szeretne menni nyaralni, szerintem nem fog csalódni.

2026-06-10 via Nuitee
A
Ahmed family_with_children eg
10
Special thanks to Haitham El Fasakhany (assistant front office manager) for the wonderful hospitality and friendly suppo
2026-06-09 via Nuitee
T
The Matador solo_traveller eg
8
Good team members have taken the place way ahead, far from the facility's standard.
Pros:

Great thanks to Haitham. Check-in was as sweet and fast as your morning coffee. He was so helpful and perfect in understanding the group's needs and requirements, and also very fast to fulfill all needs. Ayman and Alaa in the main restaurant were professional and friendly, as was Kareem. The Italian restaurant is a unique island of hospitality and friendly service. I really thank Ahmed and Ali, and all the staff there; they are truly different.
Special thanks to Mr. Osama, F&B manager, who listened and noted carefully all our notes and comments, and also showed a professional attitude with great experience, as well as immediate solutions and care for each and every word, which conveys to us that real improvements are to be expected soon, which really encourages us to be there again soon.

Cons:

The quality of food is expected to improve soon, as it has been noticeably getting better daily, which shows great effort. However, it is still within common standards for the area.

The swimming pool, in this period of the year, would be nice to operate from 7 a.m. to 7 p.m. to allow a good window to avoid the hot sun.

2026-06-09 via Nuitee
M
Mohamed Zeyad solo_traveller eg
9
Pros:

The staff very nice specially Mr Haitham and the place very nice

Cons:

The beach was rocky

2026-06-08 via Nuitee
T
The Matador solo_traveller eg
9
Pros:

If you won't agree that you would prefer a resort and choose to stay in a hotel only because someone treated you the best way, then you haven't met Haitham yet.

Haitham embodies the soul of hospitality in the most perfect and pure way. From the first minute, you realize he isn't just doing a job perfectly, but he truly cares about your vacation and comfort. He goes above and beyond, going to great lengths just to make sure you are creating amazing memories here, not only enjoying your vacation. He pays attention to tiny details and arranges everything beforehand; even before you recognize what you need to request, you'll find it arranged and pointed out to you.
This is a level I found astonishing in 5-star hotels in the whole area as a repeat guest in most of the best-reputed ones.
I really appreciate and value his efforts and would like to thank him.
If we are there again soon, Haitham is definitely the reason.

Cons:

Won't say it's the best or the most perfect to stay.. but stuff like Haitham definitely you will get the best experience

2026-06-08 via Nuitee
M
Mohamed extended_group eg
9
Stay is beautiful and I will repeat it next year
Pros:

Hospitality staff especially Mr.Hisam and cleanses

Cons:

No volleyball in pool

2026-06-07 via Nuitee
M
Mina Melek solo_traveller sa
10
2026-06-06 via Nuitee
D
Danial couple eg
10
2026-06-03 via Nuitee
D
Danial extended_group eg
10
2026-06-03 via Nuitee