Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Fantastic service
Clean and modern facilities
Cons:
Some issues with crowded breakfast area

Categories

Cleanliness
9.08
Hotel is clean and modern.
Service
9.55
Staff was incredibly professional and friendly, with several standout employees.
Location
9.09
Great location and view.
Room Quality
9.04
Rooms are big, clean and modern.
Amenities
9.07
Nice infinity pool, gym and good value for money.
Value for Money
8.53
Good value for what was offered.
Food and Beverage
8.58
Breakfast a good variety, generally good quality.
Overall Experience
9.05
A great and pleasant stay, with excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:39

Property Description

Luxurious Beachfront Hotel
The Intercontinental in Cartagena's Bocagrande area offers a luxurious stay right on the beach.

Elegant Rooms with Spectacular Views
Each room is elegantly decorated and features amenities like a flat-screen TV and minibar. Some rooms offer breathtaking views of the Caribbean Sea or Cartagena Bay.

Rooftop Terrace and Outdoor Pool
Guests can unwind at the hotel's rooftop terrace and bar, enjoying a wide range of cocktails. The outdoor pool provides a perfect spot to relax under the sun.

Experience the ultimate blend of luxury and relaxation at Intercontinental Cartagena. Book now to indulge in a beachfront getaway like no other.

Important information:

For security reasons, all guests must be registered at the Front Desk during the check in process. Consequently, during your stay, no new guests will be allowed to enter the room within this policy, the InterContinental Cartagena reserves the right to admit additional guests or visitors, who were not registered at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 4.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$12 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1290 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
S
Spehrs • couple • ar
7
Estuvo bien pero por el valor de la estadía esperaba algo superior .
Pros:

Los chicos del desayuno súper amables

Cons:

Desayuno muy básico

2026-02-13 • via Nuitee
M
Martin • solo_traveller • ar
3
Incómodo
Pros:

Cumplía

Cons:

Personal discriminatorio tratándote como un adolescente si recibes visitas. Diciendo que tenía que avisar con 24 a 48 horas e antelación solo por que notaron a mi prima joven. Cuando fue mi madre no hubo problema. Tienen la mente corrompida y poco profesionales

2026-02-13 • via Nuitee
W
Wilko • solo_traveller • nl
8
Voor een kort verblijf prima hotel
Pros:

Nette en grote kamers. Service top.

Cons:

Locatie: helaas vond ik het niet gezellig in de buurt. Verder is het strand nu een grote bouwput. Het strand in de buurt is ook niet fraai (understatement). Niet de moeite waard om voor het strand deze locatie te kiezen.
Ontbijt: meer keuze aan brood gewenst, zelfs geen wit of bruin/meergranenbrood aanwezig. Het aanbod vond ik niet bijzonder. Jus d’orange bevatte veel water. Verder kan het voorkomen dat het zwembad wordt overspoeld met crewleden van airlines. En ja, ook hier worden door gasten handdoeken op bedjes gelegd…. Qua locatie is het historisch centrum of Getsemane voor mij een veel betere keuze. Daar betaal je dan wel weer meer voor.

2026-02-12 • via Nuitee
D
Denniol • extended_group • us
10
2026-02-09 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-02-08 • via Nuitee
E
Eric • extended_group • ca
9
Pros:

Exceptionnel service à la conciergerie. Merci Daniela !

2026-02-08 • via Nuitee
K
Kwang • solo_traveller • co
8
2026-02-08 • via Nuitee
P
Peter • family_with_children • us
3
2026-01-28 • via Nuitee
L
Lourdes • couple • gt
9
Pros:

Muy bueno

Cons:

La entrada abajo

2026-01-27 • via Nuitee
J
Jatinder • solo_traveller • gb
10
Nice hotel
Pros:

Location

Cons:

Staff

2026-01-26 • via Nuitee
A
ANTONIO • couple • us
9
2026-01-25 • via Nuitee
J
Joan • family_with_children • pe
8
Pros:

La hospitalidad y atención del hotel son buenas.

Cons:

El no tener ventilación natural en la habitación, pero se entiende debido a la insonorizada que se encuentra y el clima caluroso afectaría el aire acondicionado en interiores.

2026-01-24 • via Nuitee
B
Brenda Karen • family_with_children • mx
10
Gran atención
Pros:

La atención de los botones fue excepcional, de regreso al aeropuerto nuestro taxi nos estaba quedando mal, pero ellos estuvieron atentos a nosotras en todo momento.

2026-01-23 • via Nuitee
A
Ayán • family_with_children • cl
9
Hotel espectacular
Pros:

Todo excelente

Cons:

Lo unico q no gustó fue q no hubiera puerta en el acceso al baño. El resto de la habitación impecable

2026-01-21 • via Nuitee
C
Carlos • family_with_children • us
7
2026-01-21 • via Nuitee
H
Hector • solo_traveller • us
10
Exceptional service, good security, great room with an amazing view.
Pros:

The hotel has good security. The staff is excellent and very friendly. The room was great with an amazing view. There’s an excellent breakfast buffet.

Cons:

Walking around the area at night didn’t feel safe; there are sex workers everywhere.

2026-01-20 • via Nuitee
N
Nubia • family_with_children • co
10
Una gran experiencia
Pros:

el personal muy amable y colaborativo

Cons:

todo bien

2026-01-20 • via Nuitee
A
Antonia • extended_group • us
10
Pros:

Excelente desayuno,y el restaurante

2026-01-19 • via Nuitee
F
Felipe • couple • cl
8
Pros:

Ubicación ,personal atento ,servicio club con acceso a desayuno happy hour excelente

Cons:

Ducha escaso flujo y temperatura del agua de la ducha ,gimnasio.basico

2026-01-19 • via Nuitee
M
mikhail • family_with_children • us
10
2026-01-19 • via Nuitee