Ambassadors Residence Boutique Hotel

Hotels
M.Afentoulief 13 & Akti Tobazi 28 , Chania Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Great location
Cons:
Parking challenges
Confusing access directions

Categories

Cleanliness
8.38
General sentiment indicates some maintenance issues, but overall clean.
Service
9.35
Staff were notably helpful and friendly, enhancing guest experience.
Location
9.89
Amazing location with stunning views directly by the harbor.
Room Quality
9.34
Rooms were described as spacious and comfortable.
Amenities
8.87
Amenities were generally good, although parking is a concern.
Value for Money
8.83
Guests felt it was a good value considering the location and service.
Food and Beverage
9.38
Breakfast received positive mentions for quality and presentation.
Overall Experience
9.55
Despite minor inconveniences, the overall experience was highly rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Elegant Accommodation with Stunning Views
Indulge in the charm of a restored 1890's house at Ambassadors Residence, located at Chania Venetian Harbour. Each room and suite is elegantly decorated, featuring stylish furnishings and stone accents. Enjoy modern amenities like free WiFi, flat-screen TVs, and minibars. Most rooms offer breathtaking views of the Cretan Sea and the old harbour, while some boast a relaxing spa bath and a private terrace.

Luxurious Facilities and Services
Experience top-notch hospitality with a 24-hour front desk and a cozy shared lounge. Treat yourself to spa and wellness therapies, or pamper yourself with beauty treatments arranged upon request. The attentive staff ensures your every need is met for a truly relaxing stay.

Convenient Location with Nearby Attractions
Explore the vibrant Chania City Centre just a short 5-minute walk away. Discover local gems like the Kum Kapi district with its beach and charming tavernas within a 10-15 minute walk. With Souda Port and Ioannis Daskalogiannis International Airport within easy reach, your journey to Ambassadors Residence is effortlessly delightful.

Important information:

Please note that the property reserves the right to pre-authorize your credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
H
Hagit couple il
10
2026-08-29 via Nuitee
N
Natalie family_with_children us
10
2026-08-22 via Nuitee
N
Natalie family_with_children us
10
2026-08-22 via Nuitee
K
Kristina couple us
10
An amazing location with stunning views and a welcoming staff made for a memorable holiday!
Pros:

Amazing staff and a stunning location.

Cons:

Everything exceeded our expectations.

2026-08-22 via Nuitee
G
Georgia couple us
10
Excellent and excellent location. I would stay there again.
Pros:

Loved the size of the room. It was very spacious and quiet.

Cons:

I wish there was a roof top pool. It took a lot of effort and planning to get to a beach.
Upon arrival we had to wheel our suitcases to the hotel. Not easy when walking on cobblestone and very hard on your suitcase.

2026-08-17 via Nuitee
S
Shkurti family_with_children al
9
2026-08-15 via Nuitee
E
Emmanouela couple gr
10
This is the second time I am staying at the Ambassador’s hotel and I can say this with certainty, the hotel is amazing w
Pros:

Location, staff service, recommendations, transportation, aesthetic

2026-08-14 via Nuitee
L
Lyna couple ma
8
Très belle chambre, hôtel très bien placé mais un peu difficile d’accès. Personnel très sympathique mais petit déjeuner
Pros:

L’emplacement est magnifique sur le port de Chania

Cons:

Le petit déjeuner était correct, pas extraordinaire

2026-08-09 via Nuitee
H
Hagay solo_traveller il
5
אכזבה גדולה
Pros:

המיקום מצויין אין כמוהו השרות והחדר אין תלונות מעולים

Cons:

הגישה לשם גרועה ביותר
מדרגות עליה לקבלה ולחדר ללא סוף ועוד מדרגות עגולות בן אדם מבוגר לא יכול לעלות את המדרגות הללו בשום מצב מעלית משא שהפכו למעלית אנשים. 2 קומות לעלות לוקח לה 3 דקות מלאות איטית במיוחד המון המון מדרגות מי שמגיע עם רכב אין חניה ממש אין חניה לפחות 10-15 דקות הליכה אם התמזל מזלך ומצאת ......

2026-08-08 via Nuitee
S
Steven couple us
10
Fantastic vacation spots, lots of great restaurants & wine.
Pros:

Perfect location & view. Liked having coffee on our balcony people watching. Lovely fresh breakfast,
Very fantastic staff & room, excellent service. Great bedding. No cars just pedestrian cobblestone roads.

Cons:

Lots of stairs but lift available. No car access close to property but porter available to help

2026-08-07 via Nuitee
G
Georgia family_with_children us
10
My stay at the Ambassador Residence was excellent. Loved the location and my room.
Pros:

The staff were friendly, professional and very accommodating. I interacted with Maria, Demitra and Elias. There were all very helpful in meeting my needs from arranging taxis, to wake-up calls to helping me with my luggage.

Cons:

Would have loved a pool.

2026-07-22 via Nuitee
J
jean couple gr
9
Vue unique vaut le déplacement ..
Pros:

Emplacement exceptionnel ...on se croit sur un bateau sans avoir le mal de mer !
Le personnel est souriant et aide les clients .

Cons:

Tirer ses valises pour arriver à l'hotel.....

2026-07-21 via Nuitee
C
Cherilyn couple gb
10
2026-07-06 via Nuitee
F
Flemming family_with_children us
10
2026-06-25 via Nuitee
H
Holly solo_traveller gb
8
2026-06-23 via Nuitee
S
Sarit couple il
10
היה מווווושלם מקווים לחזור בקרוב ❤️
Pros:

המיקום, הנוף המקסים מהחדר (תמונות מצורפות) ארוחת הבוקר הטעימה והמגוונת, הנקיון, השירות היה נהדר. כל דבר שביקשנו לחדר ישר עזרו והביאו לחדר שלנו. נתנו לנו המלצות לאן ללכת וכל השהות היתה נפלאה. הבנות בקבלה היו מקסימות ושרירותיות מאוד דימיטרה עזרה לנו מאוד.

Cons:

אין דבר שלא אהבנו. מקום נהדר.

2026-06-22 via Nuitee
A
Allison couple nz
9
Pros:

Lovely ambiance.
Centrally located at the edge of the old harbour.
Within easy walking distance of boutiques and restaurants and everything the old town has to offer.

Cons:

Taxis are unable to park adjacent to the hotel building. Not ideal when arriving and departing with luggage.

2026-06-21 via Nuitee
T
Theodoros solo_traveller gr
10
Pros:

Εξαιρετικο κατςλυμμα, πεντακαθαρο, σε εξαιρετικο σημειο στο κεντρο του Λιμανιου Χανιων και με πεντανοστιμο πρωινο.

2026-06-20 via Nuitee
M
Merz couple gr
10
Magnifique
Pros:

Hôtel et chambre magnifique, directement sur le port, vue incroyable. Les chambres sont grandes, très bien décorées. Petit déjeuner parfait, sur le port.

2026-06-12 via Nuitee
P
Paolo solo_traveller it
9
2026-06-11 via Nuitee