Ambassadors Residence Boutique Hotel

Hotels
M.Afentoulief 13 & Akti Tobazi 28 , Chania Town , GR

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Great location
Cons:
Parking challenges
Confusing access directions

Categories

Cleanliness
8.38
General sentiment indicates some maintenance issues, but overall clean.
Service
9.35
Staff were notably helpful and friendly, enhancing guest experience.
Location
9.89
Amazing location with stunning views directly by the harbor.
Room Quality
9.34
Rooms were described as spacious and comfortable.
Amenities
8.87
Amenities were generally good, although parking is a concern.
Value for Money
8.83
Guests felt it was a good value considering the location and service.
Food and Beverage
9.38
Breakfast received positive mentions for quality and presentation.
Overall Experience
9.55
Despite minor inconveniences, the overall experience was highly rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Elegant Accommodation with Stunning Views
Indulge in the charm of a restored 1890's house at Ambassadors Residence, located at Chania Venetian Harbour. Each room and suite is elegantly decorated, featuring stylish furnishings and stone accents. Enjoy modern amenities like free WiFi, flat-screen TVs, and minibars. Most rooms offer breathtaking views of the Cretan Sea and the old harbour, while some boast a relaxing spa bath and a private terrace.

Luxurious Facilities and Services
Experience top-notch hospitality with a 24-hour front desk and a cozy shared lounge. Treat yourself to spa and wellness therapies, or pamper yourself with beauty treatments arranged upon request. The attentive staff ensures your every need is met for a truly relaxing stay.

Convenient Location with Nearby Attractions
Explore the vibrant Chania City Centre just a short 5-minute walk away. Discover local gems like the Kum Kapi district with its beach and charming tavernas within a 10-15 minute walk. With Souda Port and Ioannis Daskalogiannis International Airport within easy reach, your journey to Ambassadors Residence is effortlessly delightful.

Important information:

Please note that the property reserves the right to pre-authorize your credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
E
Elia • family_with_children • lu
6
Nice but uncomfortable!
Pros:

Location is great, room is big and nice, staff is very friendly and they let us check out late.

Cons:

It’s not really a hotel, it’s more like an airbnb with rooms. No real common areas and the breakfast is at a restaurant that is right beside. Since it’s the historical part, you can’t reach by car even for drop off. Even the hotel has a lot of stairs so it’s not very accessible. We took the duplex room but it’s really noisy towards the street.

2026-10-23 • via Nuitee
R
Rosen • couple • us
10
Outstanding in every way
Pros:

Great view, outstanding staff and spotless room. We will certainly stay here again.

Cons:

Nothing

2026-10-12 • via Nuitee
L
Limor • family_with_children • il
10
2026-10-12 • via Nuitee
S
Soner • couple • tr
8
Best Location in Chania
Pros:

Odaları çok güzel. Çalışanları çok yardım sever.

Cons:

Kahvaltı mekanı ve kalitesi mekana yakışmamış.

2026-10-07 • via Nuitee
A
Alejandro • family_with_children • cl
10
Impecable
Pros:

Muy bueno. La ubicación excelente igual que la atención.

2026-09-14 • via Nuitee
H
Harmen • solo_traveller • nl
9
2026-09-04 • via Nuitee
D
David • couple • ge
10
2026-09-02 • via Nuitee
H
Hagit • couple • il
10
2026-08-29 • via Nuitee
K
Kristina • couple • us
10
An amazing location with stunning views and a welcoming staff made for a memorable holiday!
Pros:

Amazing staff and a stunning location.

Cons:

Everything exceeded our expectations.

2026-08-22 • via Nuitee
N
Natalie • family_with_children • us
10
2026-08-22 • via Nuitee
N
Natalie • family_with_children • us
10
2026-08-22 • via Nuitee
G
Georgia • couple • us
10
Excellent and excellent location. I would stay there again.
Pros:

Loved the size of the room. It was very spacious and quiet.

Cons:

I wish there was a roof top pool. It took a lot of effort and planning to get to a beach.
Upon arrival we had to wheel our suitcases to the hotel. Not easy when walking on cobblestone and very hard on your suitcase.

2026-08-17 • via Nuitee
S
Shkurti • family_with_children • al
9
2026-08-15 • via Nuitee
E
Emmanouela • couple • gr
10
This is the second time I am staying at the Ambassador’s hotel and I can say this with certainty, the hotel is amazing w
Pros:

Location, staff service, recommendations, transportation, aesthetic

2026-08-14 • via Nuitee
L
Lyna • couple • ma
8
Très belle chambre, hôtel très bien placé mais un peu difficile d’accès. Personnel très sympathique mais petit déjeuner
Pros:

L’emplacement est magnifique sur le port de Chania

Cons:

Le petit déjeuner était correct, pas extraordinaire

2026-08-09 • via Nuitee
H
Hagay • solo_traveller • il
5
אכזבה גדולה
Pros:

המיקום מצויין אין כמוהו השרות והחדר אין תלונות מעולים

Cons:

הגישה לשם גרועה ביותר
מדרגות עליה לקבלה ולחדר ללא סוף ועוד מדרגות עגולות בן אדם מבוגר לא יכול לעלות את המדרגות הללו בשום מצב מעלית משא שהפכו למעלית אנשים. 2 קומות לעלות לוקח לה 3 דקות מלאות איטית במיוחד המון המון מדרגות מי שמגיע עם רכב אין חניה ממש אין חניה לפחות 10-15 דקות הליכה אם התמזל מזלך ומצאת ......

2026-08-08 • via Nuitee
S
Steven • couple • us
10
Fantastic vacation spots, lots of great restaurants & wine.
Pros:

Perfect location & view. Liked having coffee on our balcony people watching. Lovely fresh breakfast,
Very fantastic staff & room, excellent service. Great bedding. No cars just pedestrian cobblestone roads.

Cons:

Lots of stairs but lift available. No car access close to property but porter available to help

2026-08-07 • via Nuitee
G
Georgia • family_with_children • us
10
My stay at the Ambassador Residence was excellent. Loved the location and my room.
Pros:

The staff were friendly, professional and very accommodating. I interacted with Maria, Demitra and Elias. There were all very helpful in meeting my needs from arranging taxis, to wake-up calls to helping me with my luggage.

Cons:

Would have loved a pool.

2026-07-22 • via Nuitee
J
jean • couple • gr
9
Vue unique vaut le déplacement ..
Pros:

Emplacement exceptionnel ...on se croit sur un bateau sans avoir le mal de mer !
Le personnel est souriant et aide les clients .

Cons:

Tirer ses valises pour arriver à l'hotel.....

2026-07-21 • via Nuitee
C
Cherilyn • couple • gb
10
2026-07-06 • via Nuitee