Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unpleasant odors
Limited amenities

Categories

Cleanliness
4.28
The room had a horrible mold and mildew smell, impacting the cleanliness rating.
Service
9.99
Staff were nice, helpful, and friendly throughout the reviews.
Location
9.29
Great location near to Nagoya food court with ample food selection.
Room Quality
6.24
Room quality was negatively impacted due to unpleasant odors and malfunctioning AC.
Amenities
7.27
Breakfast options were limited and the swimming pool did not look good.
Value for Money
7.23
Value perceived low compared to other standards in the region.
Food and Beverage
8.28
The food selection nearby is ample but not highly rated regarding hotel breakfast.
Overall Experience
8.25
Mixed experiences, with staff being a highlight but significant issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:17

Property Description

Dining Options and Room Service
With 3 dining options and 24-hour room service, Biz Hotel Batam ensures you are well taken care of when it comes to dining choices and convenience.

Convenient Location and Shuttle Service
Located just a short drive away from major attractions and offering free shuttle service to Nagoya Hill Shopping Centre, Biz Hotel Batam makes exploring the city hassle-free.

Comfortable Rooms and Amenities
The fully air-conditioned rooms at Biz Hotel Batam are equipped with modern amenities like a flat-screen TV, safety deposit box, and a minibar, ensuring a comfortable stay for all guests.

Experience the convenience and comfort of Biz Hotel Batam - book your stay now for a memorable visit to Batam!

Important information:

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

7.6
Based on 310 reviews
Cleanliness: 4.28
Service: 9.99
Location: 9.29
Room Quality: 6.24
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.25
N
nooraini • solo_traveller • sg
8
Pros:

Breakfast good,staff very polite and prompt.well maintained environment and facilities..

Cons:

Water heater on and off hot.sink clogged already informed reception while check out to check on the clogging issues.

2026-09-16 • via Nuitee
Z
zakiah • solo_traveller • sg
7
2026-09-15 • via Nuitee
K
Kumar • solo_traveller • sg
7
Single male traveller
Pros:

Good location.

Cons:

Too many elderly occupants

2026-09-14 • via Nuitee
S
Suriana • solo_traveller • sg
9
Location
Pros:

Location is great. There is a big food court in front of our hotel

Cons:

Nothing

2026-09-14 • via Nuitee
Z
Zura Zoul • solo_traveller • sg
9
2026-09-12 • via Nuitee
A
Abu • couple • sg
8
2026-09-03 • via Nuitee
T
Thiru • couple • my
10
HIGHLY RECOMMENDED
Pros:

VERY GOOD CUSTOMER SERVICE

Cons:

BREAKFAST VERY NICE

2026-08-24 • via Nuitee
K
Kumar • solo_traveller • sg
8
Single traveller
Pros:

Friendly staff, good breakfast.

Cons:

Foodcourt right across the street is too noisy

2026-08-16 • via Nuitee
Y
Yew Wan • family_with_children • my
8
2026-07-21 • via Nuitee
M
Marcelo • solo_traveller • sg
10
Pros:

All clean

Cons:

Service and cleaning

2026-07-16 • via Nuitee
K
Kumar • solo_traveller • sg
8
Solo traveller
Pros:

Food court located right across the road.

Cons:

Noise from the same food court continues late into night.

2026-07-12 • via Nuitee
N
Nora • solo_traveller • my
8
Pros:

I like the hotel very much.feel secure & location

Cons:

breakfast at the ground floor was ok but the tables were limited and there was no privacy for 4pax or 2 pax to talk about anything while having breakfast. it's so difficult to go in and out from inside and another guest had disturbed our table while eating when another guest wanted to go out to take the foods.we have to stop eating and get up and let the guest beside us go out first...my group was 4pax but we had to sit with 1 long sofa/chair with another group.the dining table is too closed with one to another.furthermore when the next table talking too loud it's so annoying and we can't eat our breakfast peacefully.. The hotel needs to set up the table at least 1 or 2 meter away.

2026-06-19 • via Nuitee
N
Nur • solo_traveller • sg
10
Pros:

The place is near to everything. It is very convenient. The staff is great. The breakfast was not bad. The swimming pool is fine. Love the view at the swimming pool. The hotel room was ok..

2026-06-16 • via Nuitee
V
Valentino A Evan • solo_traveller • sg
6
Pros:

Opposite the hotel is a bustling food court with many options for food. GoJek is about Rp10,000 to Grand Batam Mall.

Cons:

The “moderate” room is sub-par. Not recommended. Sink was leaking. A/C turns off every hour or so at night. They upgraded our room to a tier up after pushing for it; otherwise the concierge wanted us to wait for Housekeeping to clear an exiting guests’ “moderate” room.

2026-06-01 • via Nuitee
N
Norfazilah • couple • sg
9
2026-05-24 • via Nuitee
W
WANG • solo_traveller • my
9
2026-05-11 • via Nuitee
J
Johan • couple • sg
6
2026-05-10 • via Nuitee
W
WANG • solo_traveller • my
9
2026-05-10 • via Nuitee
Y
Yazid H • solo_traveller • sg
8
Pros:

The staff...was really exceptional...even follow up after check in to see all was good...a service beyond any hotel i know

Cons:

None

2026-04-27 • via Nuitee
T
Tan • solo_traveller • my
10
2026-04-20 • via Nuitee