Hotel Croydon

Hotels
•
South Beach Group
8.6 (1732 reviews)
3720 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near beach
Helpful and friendly staff
Cons:
Cleanliness issues with the pool
Old building and some equipment problems

Categories

Cleanliness
7.74
Pool was not too clean, and one elevator was broken which affected the overall cleanliness experience.
Service
9.21
The staff were very pleasant and helpful, particularly Adriana and Valeria who provided exceptional service.
Location
9.25
Location was praised as being very close to the beach and convenient for transportation.
Room Quality
8.2
Rooms were modern but could use new mattresses; some issues with air conditioning reported.
Amenities
8.73
The rooftop deck and pool area were appreciated, with good fitness and restaurant options.
Value for Money
8.69
Overall good experience for the price, but some difficulties with parking and inconsistent room requests.
Food and Beverage
8.24
Restaurant offered lovely breakfast and dinner options, but pricing was noted as high.
Overall Experience
8.71
Good stay overall with a mix of positives and negatives, but the service and location stood out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:33

Property Description

Luxurious Amenities and Services

This Miami Beach hotel offers a range of luxurious amenities, including an outdoor swimming pool and a spa for ultimate relaxation. The 24-hour reception ensures your needs are always met promptly.

Dining Experience at The Tavern

Indulge in a delightful dining experience at The Tavern, where you can enjoy breakfast, lunch, and dinner at any time of the day. The convenience of having on-site dining adds an extra layer of comfort to your stay.

Convenient Location and Beach Access

Situated just a 2-minute walk from the beach, this hotel provides easy access to the beautiful shoreline. Additionally, being a short drive from the Miami Beach Convention Center and the airport makes it a convenient choice for travelers.

Book now to experience the perfect blend of luxury, convenience, and relaxation at this Miami Beach hotel.

Important information:

Please note that prepaid credit cards and gift cards are not accepted as a method of payment.

This is a 100% nonsmoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file.

Pets are welcome. The weight limit is 25 lbs and an additional $250 pet incidentals deposit (per pet) is required upon check-in. The deposit will be refunded upon successful room inspection. Pets must be accompanied and leashed at all times.

Please note the credit card used for booking must match the name on the reservation and be presented for payment at check-in. The cardholder must be present at check-in with his or her government-issued photo ID. All guests must show a photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1732 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
S
Sergio • family_with_children • ar
8
2026-03-13 • via Nuitee
S
Sergio • family_with_children • ar
9
2026-03-13 • via Nuitee
O
Osnatt • couple • il
7
2026-03-10 • via Nuitee
G
Grant Beattie • couple • gb
7
2026-03-09 • via Nuitee
S
Samantha • couple • pt
7
2026-03-06 • via Nuitee
K
Kevin • extended_group • ca
7
A place with lots of potential if they work on repairs and amenities.
Pros:

Great location and nice vibe.

Cons:

Elevator didn’t work. Keys didn’t work any day that we were there. Couldn’t reach the front desk by phone.

2026-03-06 • via Nuitee
R
Russell • family_with_children • gb
8
Lovely hotel, fab staff, great location to the beach.
Pros:

Location to the beach and near the bus stops for getting to and from main south beach locations.
Fairly spacious bedrooms.
Staff were fab

Cons:

Beds for me were a little too soft and have to much at th edges where people would get in and out of ( but understand that can differ as another person will find it comfy) main thing isn’t I didn’t get a bad back that can sometimes happen if too soft.
Not enough shelf or storage space in bathroom ( if I was having to be picky, we survived with how it was)
Lift was out and by looks of reviews has been out a while, with the only other lift playing up a few times over our stay.

2026-03-06 • via Nuitee
M
Martina • couple • us
10
2026-03-06 • via Nuitee
M
Matilda Marta • couple • us
8
2026-03-02 • via Nuitee
S
Schubnel • couple • fr
7
Bon emplacement mais des attentes trop longues pour prendre le petit-déj’ et les repas. La musique est vraiment très for
Pros:

L’emplacement la terrasse avec les chaises longue

Cons:

L’ascenseur, une longue attente car beaucoup de monde qui le prend pour monter monter ou pour descendre.
Manque de place pour prendre le petit-déj’ restaurant très bruyant

2026-03-02 • via Nuitee
A
Anna • couple • us
9
2026-02-22 • via Nuitee
L
Lyndsey • extended_group • us
8
2026-02-13 • via Nuitee
J
Jill • couple • nz
8
Pros:

Restaurant downstairs. Comfy beds. Good sized rooms. Great pool and roof deck

Cons:

Little bit far away if you want any shopping

2026-02-13 • via Nuitee
V
Véronique • family_with_children • fr
4
Pros:

L’emplacement dans la ville.

Cons:

Équipement minimaliste de la chambre.

2026-02-11 • via Nuitee
K
Klaus • couple • de
8
2026-02-11 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-02-11 • via Nuitee
A
Aduwa • couple • gb
8
2026-02-11 • via Nuitee
E
Evan • family_with_children • us
8
2026-02-10 • via Nuitee
S
Samuel • solo_traveller • us
7
Pros:

Staff

Cons:

TV didn't work 1 elevator broken pool not heated

2026-02-09 • via Nuitee
T
Tamar • solo_traveller • us
4
Pros:

המלון מעוצב נחמד , החדר מרווח והמקלחת והשירותים מספיק מקום. הצוות מאוד חיוני לעזור במה שניתן ומאיר פנים וזה כיף. המיקום מעולה קרוב מאוד לים.

Cons:

רמת הניקיון לא היתה מספיק טובה בשבילי, אין חלונות שאפשר לפתוח בחדר אז החדר לא מתאוורר , לא עונים בשירות חדרים בכלל,צריך לרדת לדלפק כל פעם. מעלית אחת שבקושי עובדת אז הרבה זמן לחכות אין מכשיר מים ומים חמים חופשי, כל פעם לבקש מהמטבח ולחכות.טלוויזיה עם חיבור רק לכמה כבלים בלי חיבור לפלאפון

2026-02-08 • via Nuitee