Hotel Croydon

Hotels
•
South Beach Group
8.6 (1768 reviews)
3720 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near beach
Helpful and friendly staff
Cons:
Cleanliness issues with the pool
Old building and some equipment problems

Categories

Cleanliness
7.74
Pool was not too clean, and one elevator was broken which affected the overall cleanliness experience.
Service
9.21
The staff were very pleasant and helpful, particularly Adriana and Valeria who provided exceptional service.
Location
9.25
Location was praised as being very close to the beach and convenient for transportation.
Room Quality
8.2
Rooms were modern but could use new mattresses; some issues with air conditioning reported.
Amenities
8.73
The rooftop deck and pool area were appreciated, with good fitness and restaurant options.
Value for Money
8.69
Overall good experience for the price, but some difficulties with parking and inconsistent room requests.
Food and Beverage
8.24
Restaurant offered lovely breakfast and dinner options, but pricing was noted as high.
Overall Experience
8.71
Good stay overall with a mix of positives and negatives, but the service and location stood out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:33

Property Description

Luxurious Amenities and Services

This Miami Beach hotel offers a range of luxurious amenities, including an outdoor swimming pool and a spa for ultimate relaxation. The 24-hour reception ensures your needs are always met promptly.

Dining Experience at The Tavern

Indulge in a delightful dining experience at The Tavern, where you can enjoy breakfast, lunch, and dinner at any time of the day. The convenience of having on-site dining adds an extra layer of comfort to your stay.

Convenient Location and Beach Access

Situated just a 2-minute walk from the beach, this hotel provides easy access to the beautiful shoreline. Additionally, being a short drive from the Miami Beach Convention Center and the airport makes it a convenient choice for travelers.

Book now to experience the perfect blend of luxury, convenience, and relaxation at this Miami Beach hotel.

Important information:

Please note that prepaid credit cards and gift cards are not accepted as a method of payment.

This is a 100% nonsmoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file.

Pets are welcome. The weight limit is 25 lbs and an additional $250 pet incidentals deposit (per pet) is required upon check-in. The deposit will be refunded upon successful room inspection. Pets must be accompanied and leashed at all times.

Please note the credit card used for booking must match the name on the reservation and be presented for payment at check-in. The cardholder must be present at check-in with his or her government-issued photo ID. All guests must show a photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1768 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
S
Stefan • extended_group • se
8
2026-04-22 • via Nuitee
M
Mubeena • couple • us
3
2026-04-21 • via Nuitee
M
Maria adriana • couple • nl
7
Pros:

Bedden

2026-04-19 • via Nuitee
P
Peter • couple • ch
2
Pros:

Kein früstük

Cons:

Keine pakplätze unfreudliches personal

2026-04-17 • via Nuitee
I
Itsi • solo_traveller • gt
7
La relación calidad precio ha bajado
Pros:

La ubicación

Cons:

Limpieza en habitaciones y falla de 1 ascensor.

2026-04-14 • via Nuitee
H
Hugo • solo_traveller • gb
8
Atmospheric hotel in a great location.
Pros:

Lots of outdoor space to relax, either by the pool or on the roof terrace. The beach is just over the road too.

Cons:

Minor point, but no tea and coffee making facilities in the room.

2026-04-14 • via Nuitee
B
Bryant • couple • us
8
Pros:

Food, location

Cons:

Room too cold, and then covers made you feel hot. Pillows are NOT comfortable. Noise coming from I believe cooler, idk, but was increments of every 2 mins while sleeping. Never slept good throughout

2026-04-13 • via Nuitee
J
Jennifer • family_with_children • us
8
Pros:

Location was perfect, free trolley stop literally a block away to explore location further, fabulous local café & CVS near... enjoyed having restaurant on site… Service quite slow however… bed comfortable, AC phenomenal… Would stay again.

Cons:

Only one elevator working, so used the stairs a lot.

2026-04-12 • via Nuitee
D
Daniel • family_with_children • us
7
2026-04-11 • via Nuitee
J
Jonathan • extended_group • us
10
Exceeded expectations and if they can just fix the elevator, it would have been a perfect stay.
Pros:

Mostly everything was better than I expected.

Cons:

The elevator, there was only one elevator working.

2026-04-08 • via Nuitee
P
perez • solo_traveller • us
10
2026-04-07 • via Nuitee
D
Dorothy • couple • us
7
Pros:

Staff were so friendly and accommodating, and the hotel was very well cared for. You couldn't beat the proximity to the beach and the convenience of Primo Market. We also liked the Tavern, on-site bar.

Cons:

The pool was quiet and clean, but very small and unheated. An elevator was down the entire stay, so we used the stairs. We thought the hotel was a little loud - doors slamming, noises in other rooms, etc.

2026-04-06 • via Nuitee
X
Xavier • couple • us
9
Nice hotel very close to the beach. Great staff.
Pros:

The location is great. The staff is kind and helpful.

2026-04-06 • via Nuitee
G
Gabriela • couple • de
9
2026-04-04 • via Nuitee
E
Eva • couple • se
7
Läget var guld.
Cons:

Att hissen från receptionen inte fungerade. Fick gå ca 7 höga trappsteg till nästa hiss och den var den enda som fungerade på hela vistelsen.
Musiken var för hög i restaurangen. Gick ej att samtala.

2026-04-02 • via Nuitee
M
Mahtab • couple • ch
6
Könnte besser sein
Pros:

Ein Block vom Strand entfernt. Gratis Kaffee von 06:00-08:00. Schöne Rooftop Aussicht.

Cons:

Die Dusche war nicht richtig geputzt und hatte noch Haare von den letzten Gästen als wir eingecheckt sind. Ebenso waren die Badetücher nicht gründlich sauber und immer voller Haare. Jedes mal wurde vom Zimmerservice etwas vergessen. Wir haben das Personal an der Rezeption mehrmals darauf angesprochen doch es wurde nie besser. Zimmer sind ziemlich hellhörig.

2026-03-31 • via Nuitee
A
Aldona • extended_group • gb
8
2026-03-29 • via Nuitee
J
Jacques • solo_traveller • br
9
2026-03-26 • via Nuitee
J
Josefina • extended_group • ar
6
Pros:

La ubicación

Cons:

pedimos un transporte por el hotel nos dijeron un precio y cuando llegamos al aereopuerto nos duplicaron el precio.
La limpieza era superficial

2026-03-24 • via Nuitee
M
Marty • solo_traveller • us
6
Pros:

Decent beds

Cons:

The owner. Too cheap or incompetent to get an elevator fixed for months. You have to carry luggage up some stairs no matter what.

They blame the "management company" who is actually awful but it's just finger pointing. If you own the building you can fix an elevator.

2026-03-24 • via Nuitee