Master Express Moinhos de Vento

Hotels
•
Master Hotels
7.3 (2268 reviews)
Rua Coronel Bordini, 707 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Some staff members are attentive
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory food quality

Categories

Cleanliness
6.3
Several mentions of unclean rooms, such as dirty towels and floors.
Service
8.3
Some staff were attentive, but there were significant issues reported with responsiveness.
Location
9.3
Consistently praised for its great location.
Room Quality
6.8
Complaints about old beds and lack of maintenance.
Amenities
7.3
Mixed feedback, with notes about lack of available amenities and poor condition.
Value for Money
6.3
Considered expensive relative to the offered quality.
Food and Beverage
5.8
Criticized for low-quality breakfast and poor options.
Overall Experience
8.3
Overall, guests indicated mixed feelings about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:10

Property Description

Modern and Convenient Accommodation

Convenient Amenities

Ideal Location

Book your stay at Master Express Moinhos de Vento for a modern and convenient accommodation experience. Enjoy air-conditioned rooms with flat-screen TVs, minibars, and free Wi-Fi. The hotel offers a fitness centre, event facilities, and services like room service and laundry. Located near Moinhos de Vento Park and the vibrant Padre Chagas Street, explore the city with ease. Whether for business or leisure, this non-smoking hotel caters to all your needs. Secure your reservation now for a memorable stay in Porto Alegre.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that extra bed is only available in the Classic Double room.

Please note that the property allows dogs until 10 kg.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2268 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 6.8
Amenities: 7.3
Value for Money: 6.3
Food and Beverage: 5.8
Overall Experience: 8.3
F
Fabiane • solo_traveller • br
10
2026-04-25 • via Nuitee
G
Gelson • family_with_children • br
8
2026-04-25 • via Nuitee
C
Carla • solo_traveller • br
7
Pros:

A localização

Cons:

A limpeza não estava boa, os edredons não estavam limpos.

2026-04-25 • via Nuitee
M
Maria Cristina • extended_group • br
6
Estadia boa, mas valor alto para o estado em que se encontra o hotel atualmente. Necessita de uma boa manutenção
Pros:

Localização

Cons:

Porta banheiro não fechava, mofo nos rejuntes, parede se soltando (apto 306)

2026-04-25 • via Nuitee
C
Carmem • solo_traveller • br
1
Muito ruim
Cons:

Poeira no ar condicionada ou coberta. Tenho alergia e saí com nariz edemaciado e respirando mal
Cafe da manhã horrível Nem um microondas pra aquecer um pão Café de péssima qualidade

2026-04-24 • via Nuitee
J
João • solo_traveller • br
10
2026-04-23 • via Nuitee
R
Robson • solo_traveller • br
7
2026-04-21 • via Nuitee
S
santiago • solo_traveller • br
1
Pros:

Muito abaixo do minimo , não ha cpmo chamar aquilo de hotel. Praticamente um cativeiro, sujo

2026-04-20 • via Nuitee
F
Fran • family_with_children • br
10
2026-04-20 • via Nuitee
M
Marco • couple • br
7
Nota 7
Pros:

O atendimento dos funcionários.

Cons:

Hotel com aparência de velho. Garagem muito apertada.

2026-04-20 • via Nuitee
M
Marcelo Henrique • couple • br
3
Decepcionante. Muito fraco mesmo
Pros:

Só a localização, muito próximo do meu local de trabgalho

Cons:

Hotel claramente precisa de um reforma. Instalações velhas, pouco confortáveis. O pior foi o serviço... o serviço de quarto não deixou toalhas de piso em um dia, no dia seguinte retornamos 16:00 e ainda não tinham limpado o quarto e no outro dia não deixaram toalhas de banho. O café da manhã é fraco, com poucas opções e todo dia a mesma coisa. Ficamos 5 dias e não trocaram nada nesse período. Realmente foi muito ruim

2026-04-20 • via Nuitee
S
Silvana • couple • br
7
Não voltarei.
Pros:

A localização em ser próximo ao aeroporto. Além do atendimento dos recepcionistas, excelentes.

Cons:

O ar condicionado do quarto pingava e estava com cheiro de mofo, o espelho do banheiro estava manchado, a cortina não fechava toda a janela e teve uma senhora da copa e um senhor de bigode da limpeza que nos tratou muito mal devido termos usado um pouco de água para jogar no carro. O café da manhã também é muito pobre.

2026-04-20 • via Nuitee
S
Sonia • solo_traveller • br
7
2026-04-20 • via Nuitee
R
Ramoel • solo_traveller • br
6
Pros:

Localização

Cons:

Baixa Manutenção do Imóvel

2026-04-19 • via Nuitee
W
Walter • couple • br
7
Cons:

Café da manhã fraco em variedades para o nível e localização do hotel

2026-04-19 • via Nuitee
R
Roseli Ines • couple • br
7
Pros:

Localização

Cons:

Pessoal muito enrolado ! Custei pra conseguir a Nota Fiscal e quanto veio foi diferente do valor cobrado no cartão ! Abaixo do que paguei !

2026-04-18 • via Nuitee
R
Roseli Ines • extended_group • br
7
2026-04-18 • via Nuitee
R
Rosângela Jeanne • extended_group • br
10
2026-04-17 • via Nuitee
N
NIÉDI • couple • br
7
2026-04-15 • via Nuitee
N
NIÉDI • family_with_children • br
7
2026-04-14 • via Nuitee