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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at El Polo Apart Hotel & Suites in Lima. Indulge in well-appointed rooms with modern amenities including air conditioning, a TV, and a minibar. Some rooms even feature a kitchenette and a cozy seating area.
Relaxation and Recreation
Unwind in the hot tub, work out at the fitness centre, or enjoy a refreshing drink at the on-site bar. With a 24-hour front desk and free parking, your stay will be stress-free and enjoyable.
Prime Location
Conveniently situated near Centro Empresarial de Surco, Jockey Plaza Convention Centre, and Oro Museum, our hotel is the perfect choice for both business and leisure travelers. Book your stay at El Polo Apart Hotel & Suites for a memorable experience in Lima.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for US$10 per person per night when using an existing bed.
Children from 5 years old to 11 years old stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
precio calidad, muy caro para lo que es
Siempre extraordinaria atención, especialmente en recepción.
Debe mejorar la carta de bebidas y comida.
Position en face de l’ambassade US
Je mets une telle note en raison du rapport qualité prix inadmissible. C’est confortable sans plus mais clairement il ne faut pas exagérer. Ce sont des prix dignes de new york ou paris et encore dans ces deux villes on aurait droit a mieux. Cet établissement profite de sa position en face de l’ambassade americaine et c’est bien son unique atout.
Personal y ubiccion
Quarto limpo e cama confortável. No meu quarto havia tábua de passar, mas sem ferro. O banheiro tinha um bom tamanho, mas a pia era um pouco pequena, não havia espaço para colocar itens pessoais. Box com hidromassagem (não gosto), mas o banho era bom. Funcionários educados e solícitos. Café da manhã com variedades de pães, frutas, sendo possível pedir por omeletes customizados, por exemplo.
Mesa disponibilizada no quarto muito pequena. Cadeira de madeira incompatível com a mesa (a posição não ficava confortável) e não podia ajustar. A temperatura do salão do café da manhã estava sempre um pouco quente, um pouco desconfortável. A academia é praticamente inexistente, não cabe mais de duas pessoas. Tem um esteira que a partir de certa intensidade não mantém a velocidade (pequenas perdas de velocidade), alguns pesos, um banco e um equipamento multifuncional.
Muy cómodo, muy limpio y muy agradable.
N/A
Quiet and clean
Ubicacion
Atención de recepción y ruido de los extractores dentro del hotel hacia el cuarto que nos toco
Olor a moho
La
Comodidad
Desayuno OK. Muy bien ubicado, en zona segura, con tiendas y buenos restaurant cerca.
Tuve que solicitar cambio de habitaccion a la 2da noche, xq el ruido del aire acondicionado era imposible dormir. Intentaron arreglarlo, pero no es buen momento cuando uno esta intentando descansar. A mi pedido de cambiar el cuarto, accedieron dado el nivel de ruido interno.
Limpio
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