One Cancun Centro

Hotels
Grupo Posadas - One Hotels
8.2 (691 reviews)
Avenida Tulum, esquina Banco Chinchorro Lote 1-01, Manzana 2 Supermanzana 13 , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.26
Mixed sentiment regarding cleanliness with mentions of dust and a dirty bedside table.
Service
8.73
Positive comments about the friendly staff and good service overall.
Location
9.27
Multiple mentions of convenient location near the airport and other attractions.
Room Quality
7.72
Some reviews indicated small room sizes and minor cleanliness issues.
Amenities
8.25
General amenities were satisfactory, though some areas noted limited breakfast options.
Value for Money
8.21
Value perceived as good for location, though cleanliness issues noted.
Food and Beverage
7.76
Breakfast had limited variety, but quality was acceptable.
Overall Experience
8.43
Overall experience was positive but with room for improvements in cleanliness and food variety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:25

Property Description

Convenient Location
One Cancun Centro is perfectly situated in Cancún, just 1.5 km from Plaza Las Américas shopping centre and 6 km from Playa Tortuga. With easy access to key attractions, guests can explore the city effortlessly.

Comfortable Accommodation
Experience comfort at its best in our rooms equipped with a TV, air conditioning, and cable channels. The private bathrooms feature complimentary toiletries, ensuring a relaxing stay. Plus, enjoy the convenience of included breakfast and thoughtful amenities like a desk and cozy bed linen.

Great Facilities
Indulge in the convenience of our shared lounge, luggage storage, and vending machine. Benefit from free parking and explore nearby dining options within 1 km. With Mercado 28 market just 3 km away, guests can immerse themselves in local culture.

Ready to experience Cancun? Book your stay at One Cancun Centro now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 691 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
A
Arnulfo solo_traveller mx
9
Pros:

Es garantía de comodidad y funcionalidad para utilizar equipo de computo

2026-05-02 via Nuitee
M
Margaret couple do
7
2026-04-27 via Nuitee
J
JOSE LUIS extended_group mx
4
Decepcionante
Pros:

Las instalaciones son buenas, al igual que la ubicación.

Cons:

El desayuno es muy básico, podría ser más variado, el personal es poco amable sobre todo las chicas de recepción y lo que no me gustó nada es que no respetaron el costo de reservación.

2026-04-27 via Nuitee
C
Cthierry family_with_children fr
6
Hotel de transit
Pros:

Situé pas trop loin de l’aéroport et du centre ville

Cons:

Hôtel sans âme,ne sert que de transit avant de prendre un avion
Petit déjeuné industriel

2026-04-26 via Nuitee
G
Guillermo family_with_children mx
10
2026-04-26 via Nuitee
P
padilla extended_group mx
8
2026-04-24 via Nuitee
M
Miguel extended_group mx
8
MUY PLACENTERO
Pros:

TODO ESTUVO BIEN

Cons:

SIN TEMA

2026-04-23 via Nuitee
L
Luis Fernando solo_traveller us
9
Pros:

Todo estába bien gracias a Dios

Cons:

Todo estába bien

2026-04-21 via Nuitee
D
Davila family_with_children pr
9
Stay with confidence
Pros:

The personnel was very responsive and nice.

Cons:

Every thing good, specially the personnel.

2026-04-20 via Nuitee
S
Spronken family_with_children nl
7
2026-04-20 via Nuitee
A
Ana Pilar solo_traveller mx
9
Bien
Pros:

La ubicación del hotel estaba perfecta para lo que yo necesitaba.

Cons:

El piso de la habitación estaba muy sucio y hubo un día que nadie llegó a hacer la limpieza de la habitación.
Me hubiera gustado que el desayuno tuviera fruta como manzana o plátano y tal vez hotel cakes porque a mis hijos de plano no se les antojó nada de lo que se ofrecía de desayuno.

2026-04-19 via Nuitee
R
Ruvalcaba solo_traveller mx
10
Pros:

Su ubicación su limpieza y atención del personal excelente

Cons:

Todo bien

2026-04-18 via Nuitee
extended_group mx
9
2026-04-15 via Nuitee
A
Aysen extended_group de
7
1 Tag nach einem langen Flug ok
Pros:

Zentral, in der Nähe vom Flughafen

Cons:

Im Zimmer konnten die Fenster nicht geöffnet werden- es hat leicht gemüffelt.

2026-04-14 via Nuitee
E
Echeverría solo_traveller mx
10
Pros:

El trato del personal

2026-04-11 via Nuitee
P
Petra Persa solo_traveller us
10
2026-04-10 via Nuitee
E
Elena family_with_children it
9
2026-04-06 via Nuitee
M
Manuel Fernando family_with_children mx
10
2026-04-04 via Nuitee
C
Cruz family_with_children mx
9
2026-04-03 via Nuitee
M
Misael family_with_children mx
9
2026-03-28 via Nuitee