One Cancun Centro

Hotels
Grupo Posadas - One Hotels
8.2 (653 reviews)
Avenida Tulum, esquina Banco Chinchorro Lote 1-01, Manzana 2 Supermanzana 13 , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.26
Mixed sentiment regarding cleanliness with mentions of dust and a dirty bedside table.
Service
8.73
Positive comments about the friendly staff and good service overall.
Location
9.27
Multiple mentions of convenient location near the airport and other attractions.
Room Quality
7.72
Some reviews indicated small room sizes and minor cleanliness issues.
Amenities
8.25
General amenities were satisfactory, though some areas noted limited breakfast options.
Value for Money
8.21
Value perceived as good for location, though cleanliness issues noted.
Food and Beverage
7.76
Breakfast had limited variety, but quality was acceptable.
Overall Experience
8.43
Overall experience was positive but with room for improvements in cleanliness and food variety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:25

Property Description

Convenient Location
One Cancun Centro is perfectly situated in Cancún, just 1.5 km from Plaza Las Américas shopping centre and 6 km from Playa Tortuga. With easy access to key attractions, guests can explore the city effortlessly.

Comfortable Accommodation
Experience comfort at its best in our rooms equipped with a TV, air conditioning, and cable channels. The private bathrooms feature complimentary toiletries, ensuring a relaxing stay. Plus, enjoy the convenience of included breakfast and thoughtful amenities like a desk and cozy bed linen.

Great Facilities
Indulge in the convenience of our shared lounge, luggage storage, and vending machine. Benefit from free parking and explore nearby dining options within 1 km. With Mercado 28 market just 3 km away, guests can immerse themselves in local culture.

Ready to experience Cancun? Book your stay at One Cancun Centro now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 653 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
J
julio cesar family_with_children mx
4
Cons:

El personal y que me quisieron cobrar más cuando sali

2026-02-15 via Nuitee
L
Luis Armando family_with_children mx
10
2026-02-11 via Nuitee
F
Francis A. solo_traveller do
8
Agradable, algunos detalles a mejorar
Pros:

La ubicación, y la limpieza de las áreas y la habitación.

Cons:

El mismo desayuno todos los días.
Reportar que el inodoro varias veces no bajó correctamente 🫠

2026-02-11 via Nuitee
E
Eleonora solo_traveller it
6
Da toccata e fuga
Pros:

Qualità/prezzo, parcheggio

Cons:

Colazione scarsa, stanza bruttina

2026-02-08 via Nuitee
P
Pedro solo_traveller pt
7
Pros:

Good breakfast, good price, simple.

Cons:

Bed too hard, room a bit small.

2026-01-26 via Nuitee
K
Katya solo_traveller mx
8
Bueno para pasar una noche.
Pros:

Es práctico, limpio y cómodo.

Cons:

El desayuno… huevo, rajas poblanas, una salsa aguada para preparar chilaquiles, un par de frutas, el café medio aguado. Si quieres otra opción hay que pagarla.

2026-01-25 via Nuitee
G
Gabriele family_with_children it
9
Ottimo hotel per turisti e famiglie
Pros:

Struttura pulita ed efficiente, lo staff professionale e ultra disponibile. La piscina è stata un utile svago per il pomeriggio

Cons:

La camera senza finestre apribili o balcone è l'unica pecca. Considerato il valore per il prezzo, tuttavia, è assolutamente ok

2026-01-25 via Nuitee
V
Valdez family_with_children mx
7
2026-01-24 via Nuitee
R
RAJ couple ca
7
2026-01-22 via Nuitee
A
Alam solo_traveller mx
6
2026-01-20 via Nuitee
P
Priscila solo_traveller mx
7
Pros:

El "comedor" es super básico

Cons:

Esta muy solita la zona, no genera seguridad.

2026-01-19 via Nuitee
G
Ganesh family_with_children us
7
2026-01-16 via Nuitee
S
Sharon Cantillo family_with_children cr
6
Pros:

La instalación muy linda

Cons:

De los 5 días que estuvimos solo nos arreglaban la cama, nunca nos cambiaron los paños de la habitación, hasta que yo hablé con el encargado. Ese día si nos hicieron bien el aseo

2026-01-15 via Nuitee
J
Jose family_with_children ve
8
Pros:

La ubicación.Muy cerca de centros comerciales y a pocos minutos en Uber de la playa y la zona de la rumba de Cancun.

Cons:

La habitación no era todo lo cómoda que esperaba.La relación precio-Valor no corresponde.

2026-01-12 via Nuitee
C
Cristobal family_with_children co
7
2026-01-11 via Nuitee
V
Victor family_with_children mx
9
Very good
Pros:

The location.

Cons:

Nothing.

2026-01-09 via Nuitee
J
Juan Carlos family_with_children mx
10
2026-01-09 via Nuitee
R
Ruth Laura couple py
10
Excelente servicio
Pros:

El buen trato, todo impecable y una linda vista!

Cons:

La presión del agua en el 7mo piso

2026-01-06 via Nuitee
L
Ludovica couple it
7
Comodo per chi fa tappa a Cancun una notte e arriva dall’aereoporto
Pros:

Hotel comodo vicino l’aereo porto con parcheggio interno. Camera pulita e colazione abbondante.

Cons:

La struttura di per sé si presenta un po fatiscente e anche dove si fa colazione la pulizia lasciava un po a desiderare con tavoli sbriciolati da chi aveva fatto colazione prima. Poca scelta di selezioni dolci a colazione.

2026-01-04 via Nuitee
P
Pietro couple it
7
Good place to stay for one night. Friendly staff
Pros:

Easy checkin.
Manned entrance at any time.
Friendly staff.
Comfortable bed, good bathroom.
Water bottle refill machine always available at the entrance

Cons:

Breakfast a little limited (compared to other stays elsewhere), but overall ok.
One bedside table was a little dirty from someone else’s cup (wet with coffee or other drink).
Floor was a little dusty: I opened my trolley on the floor and could feel the dust as I moved it. Afterwards the trolley surface was dusty and I had to clean it with wetted paper

2026-01-04 via Nuitee