Hotel Ciudad Bonita

Hotels
8.4 (529 reviews)
Calle 35 N° 22-01 , Bucaramanga , co

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food
Cons:
Room Quality
Noise
Aging Facilities

Categories

Cleanliness
8.13
Several mentions of cleanliness were positive, but some rooms had issues.
Service
8.9
Many reviews highlighted the kindness and attentiveness of the staff.
Location
8.64
Location is central and appreciated, although some mentioned safety concerns.
Room Quality
7.89
Some concerns regarding room condition and noise.
Amenities
8.32
Amenities were mentioned positively, but some noted the need for upgrades.
Value for Money
8.38
Overall value aligns with the general quality of the hotel.
Food and Beverage
8.53
Breakfast services received praise, though some mentioned noise issues.
Overall Experience
8.4
General sentiment suggests a positive but slightly below expectations experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:08

Property Description

Luxurious Amenities
Hotel Ciudad Bonita in Bucaramanga offers a range of upscale amenities, including a swimming pool, a gym, and a restaurant. Guests can enjoy free Wi-Fi, plasma TVs, and spacious rooms with stylish furnishings.

Gourmet Dining
Indulge in a delicious breakfast served daily and savor seafood specialties and international dishes at the on-site restaurant. For a quick pick-me-up, guests can also visit the coffee shop for a delightful treat.

Relaxation and Recreation
Unwind and rejuvenate at the cutting-edge gym, sauna, massage room, and swimming pool. Whether you prefer a workout session or a soothing massage, Hotel Ciudad Bonita has everything you need for a relaxing stay.

Experience luxury and comfort at Hotel Ciudad Bonita - book your stay now for an unforgettable experience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note that pets are only allowed upon request and subject to approval. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 529 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.64
Room Quality: 7.89
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.53
Overall Experience: 8.4
J
Juan Carlos • solo_traveller • co
8
2026-07-12 • via Nuitee
A
ANDRES • couple • co
9
2026-07-09 • via Nuitee
L
Leidy • solo_traveller • co
10
2026-07-07 • via Nuitee
T
Tania • extended_group • us
6
Basico, tenia buenas expectativas y no fueron cumplidas. Tienen muchos aspectos por mejorar
Pros:

El lobby es muy bonito y los restaurants externos

Cons:

La atencion del restaurant/bar del area de la piscina, atienden con desanimo, hay que estarlos buscando y solicitando las cosas basicas

2026-07-07 • via Nuitee
J
John • couple • co
7
Puede mejorar la experiencia
Pros:

La atención del personal fue óptima, aunque algunos un poco olvidadizos

Cons:

Las instalaciones del gimnasio. El turco y el sauna están faltas de cuidado y las fotos de las habitaciones cargada en la aplicación no corresponde 100% a la realidad están un poco más deterioradas.

2026-07-06 • via Nuitee
N
Natalia • extended_group • co
8
Pros:

Muy servicial el personal

Cons:

Podrían cuidarlo más ya que es viejo en general

2026-07-01 • via Nuitee
M
Milena • solo_traveller • co
9
Pros:

La atención y la piscina

2026-06-30 • via Nuitee
C
cristian • solo_traveller • co
10
Pros:

Todo

2026-06-30 • via Nuitee
A
Andrés Felipe • solo_traveller • co
9
2026-06-30 • via Nuitee
J
juddy alejandra • family_with_children • co
10
Tranquilo
2026-06-29 • via Nuitee
D
Daniel Geovany Neira Rios • family_with_children • co
9
MUY BUEN HOTEL, DE SEGURO REPETIRÉ ESTADÍA
Pros:

Muy central y tiene muy buenos servicios.

Cons:

El menu del restaurante se queda corto, falta mayor variedad.

2026-06-29 • via Nuitee
A
Alejandro • couple • co
10
2026-06-29 • via Nuitee
N
Nidia Liliana • solo_traveller • co
6
Pros:

La ubicación, la facilidad del acceso. La cama también estaba bastante bien

Cons:

El desayuno deja mucho que desear y el piso de la habitación estaba un poco deteriorado

2026-06-28 • via Nuitee
M
Monica Janeth • family_with_children • co
8
2026-06-28 • via Nuitee
I
Ingrid Lorena • family_with_children • co
10
2026-06-18 • via Nuitee
J
john jose • solo_traveller • co
8
Pros:

La ubicación

Cons:

El baño

2026-06-16 • via Nuitee
J
Jean Paul • couple • co
7
Cons:

Mejorar el menú de desayuno

2026-06-11 • via Nuitee
G
Guido • couple • es
8
2026-06-10 • via Nuitee
S
Sebastian • couple • co
8
2026-06-06 • via Nuitee
L
Lizarazo Palencia • couple • co
10
2026-06-01 • via Nuitee