Bastión Luxury Hotel

Hotels
•
GHL Hoteles
9.4 (531 reviews)
Centro historico, Calle del Sargento No. 6 - 87 , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing service
Excellent location
Beautiful amenities
Delicious food
Cons:
Humidity issues in rooms
Elevator noise

Categories

Cleanliness
8.48
Several mentions of humidity and issues with room freshness.
Service
9.95
Several mentions of excellent service and staff friendliness.
Location
9.99
Many reviews praise the excellent location of the hotel.
Room Quality
8.94
Spacious rooms are frequently mentioned, but some reports of humidity.
Amenities
9.47
Positive mentions of pool and rooftop amenities.
Value for Money
8.93
General consensus that the hotel offers good value.
Food and Beverage
9.48
Positive reviews particularly about breakfast and dining options.
Overall Experience
9.95
Overall satisfaction noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:35

Property Description

Rooftop Terrace with Swimming Pool:
Enjoy breathtaking views of Cartagena from our rooftop terrace while taking a refreshing dip in the swimming pool.

Gourmet Dining Experience:
Indulge in exquisite culinary creations at our on-site gourmet restaurant, El Gobernador, offering a taste of local flavors and international dishes.

Luxurious Rooms with Colonial Charm:
Experience the perfect blend of modern comfort and colonial history in our luxury rooms and suites, each elegantly decorated to reflect the hotel's rich heritage.

Immerse yourself in the charm of Cartagena's walled city at our 16th-century remodelled hotel. Book now for an unforgettable stay!

Important information:

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note there is a COP 10000 tourism tax per person, per night.

According to decree No. 1408, as of November 16, 2021, it is essential to present the vaccination card against COVID19 or the digital certificate to enter our restaurant El GobernadorPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 531 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.95
P
Paula • couple • cl
9
2026-05-28 • via Nuitee
P
Pablo Ricardo • couple • ar
10
Pros:

Excelente hotel, todo cuidado al detalle, diseño y buen gusto. El personal un capítulo aparte, súper amables, serviciales y respetuosos. Desayuno increíble. Volvería siempre

2026-05-27 • via Nuitee
V
VICTORIA • extended_group • ec
5
Not worth it
Pros:

Location. The service is wonderful as well, the weekend manager and the front desk staff were very good. The pool was nice.

Cons:

The AC did not work properly, we did not have AC for one afternoon and night, the AC was fixed around 2am. This was inconvenient to say the least. The shower water is either too hot or too cold, I was unable to stand under the shower water for longer than 30 seconds. We had a cockroach in our room and when we complained it seemed that it was a very normal occurrence. The AC was leaking water and we had a little pond in our room. The room was too dark, the walls too thin. To be honest, I would stay elsewhere. It is not cheap and not worth it.

2026-05-26 • via Nuitee
D
diakite • couple • fr
6
Sejour très agréable - Si on pouvait rajouter des builloires dans les chambres ce serait parfait!
Pros:

l'hotel est magnifique. La salle de restau trop climatisée pour nous mais cela etait.

Cons:

Par contre pas de builloire dans la chambre et impossible d'en avoir une! malgres de multiples tentatives. Pour ceux qui boievent du thé, ce n'at absolument pas possible.

2026-05-26 • via Nuitee
D
Diego • solo_traveller • co
8
Pros:

La habitacion es amplia y fresca. La cama muy comoda y el baño tambien muy amplio y bonito. El hotel es muy bonito

Cons:

La zona de la piscina y la terraza es muy bonita pero sin ambiente, cierran temprano la terraza en vez de aprovechar el espacio para ofrecer unos buenos cocteles porque el espacio es muy bonito y acogedor. No me gustó que el restaurante maneja unos precios muy elevados para el servicio, la comida y el ambiente del restaurante. La comida esta bien pero no como es un deleite como para cobrar platos tan costosos y me molestó que al desayuno pedi unos huevos secos y me los trajeron crudos, pedi que los hicieran mas pero el chef volvio a enviar los mismos huevos sin atender mi solicitud.

2026-05-23 • via Nuitee
M
Matera • couple • it
8
2026-05-19 • via Nuitee
O
Oscar • couple • co
9
Pros:

Confort

Cons:

Mucha gente y comedor y piscina muy pequeños espacios

2026-05-19 • via Nuitee
P
Peter • solo_traveller • us
10
2026-05-14 • via Nuitee
F
Fernanda • couple • br
8
2026-05-10 • via Nuitee
A
ANDREA • couple • it
9
Pros:

La posizione, la piscina la colazione

Cons:

La palestra praticamente inesistente

2026-05-08 • via Nuitee
A
Ana Maria Vanegas • solo_traveller • co
10
Excelente opción
Pros:

Divino, perfectamente limpio, habitaciones limpias, lindas y cómodas. El hotel tiene una decoración divina. El desayuno fantástico, gran variedad, incluyendo fritos costeños. El servicio y atención de lujo. La piscina en el rooftop es perfecta y aprecio mucho que la música sea a bajo volumen, pues lo hace un lugar tranquilo y para relajarse. El rooftop genial para ver el bello atardecer.

Cons:

Todo perfecto

2026-05-06 • via Nuitee
K
Katharina • solo_traveller • es
10
2026-05-03 • via Nuitee
A
Antille • family_with_children • ch
9
Beautiful
Pros:

Breakfast amazing! the pool is superb, very well centered in the historic area. Easily accessible (although streets are narrow in Cartagena) lovely staff

2026-04-24 • via Nuitee
J
Julian • solo_traveller • co
10
2026-04-24 • via Nuitee
C
Cintia • extended_group • br
10
Excelente
Pros:

Gostamos de tudo, hotel lindo, quarto super confortável, cama e roupa de cama de excelente qualidade , localização perfeita, perto de tudo ( pontos turísticos, restaurantes). Café da manhã maravilhoso. E o staff muito atencioso e educado, principalmente a Gina, funcionária que nos atendeu no restaurante todos os dias, sempre com seu sorriso cativante.

Cons:

Gostamos de tudo e super recomendamos.

2026-04-24 • via Nuitee
M
MARIA MONICA • extended_group • co
10
El lugar ideal para vivir Cartagena. Los desayunos deliciosos y con platos típicos. La ubicación perfecta para caminar
Pros:

Ubicación , atención , servicio

Cons:

Algo demorado la atención de check in y check out

2026-04-20 • via Nuitee
J
Julian • solo_traveller • co
10
2026-04-18 • via Nuitee
D
Darío • couple • ec
10
Un lugar ideal para disfrutar el centro histórico de Cartagena
Pros:

Ubicación. Muy cerca de todo.

Cons:

La caminadora del gimnasio tiene falta de mantenimiento. Y las cervezas deben servirlas mucho más heladas

2026-04-16 • via Nuitee
J
jeff • couple • us
10
2026-04-14 • via Nuitee
P
Panagiota • extended_group • co
8
2026-04-14 • via Nuitee