Causeway Hotel

We decided to book The Causeway Hotel after seeing only positive reviews, which now leaves us wondering how those reviews are justified, as we had one of the worst hotel experiences we’ve ever had.
The location itself is very good — ideal for a round trip and a convenient stop along the route. It is also well situated for visiting the Giant’s Causeway and Bushmills. Check‑in was easy and smooth, and at first glance, the room looked like the photos.
However, on closer inspection, the bathroom was mouldy, and the bathroom light was dirty (unfortunately, this did not show clearly in the photos). The room was also extremely noisy, with walls that felt paper‑thin. Bring earplugs if you plan to stay. There were no power sockets on either side of the bed, making it inconvenient to charge a phone or use it as a bedside clock.
We mainly booked the hotel for the convenience of the on‑site restaurant, but this turned out to be the biggest disappointment of the stay. The menu was very limited, and the only item that appealed to us was the local beer battered fish. Unfortunately, the oil tasted rancid, and the fish was far from fresh or local. In over 30 years of living in the UK, we have never had fish that tasted so old and unpleasant. Due to the freezing, windy, and rainy weather — and being hungry after a long day of walking — we had no real choice but to eat it. Which was a real downfall, as we both were physically sick the next day.
The chips were advertised as “triple cooked,” yet it was obvious from the look that they were simply standard chips. Condiments such as ketchup and mayonnaise were very low‑quality, unbranded versions, which again felt out of place considering the prices being charged. At this price level, you would expect better quality throughout.
When we asked for the bill as we wanted to go to bed after a long day, we waited over 20 minutes with no staff in sight after we asked for the bill. When we eventually approached a female member of staff to mention the wait, her response was simply, “Oh, that is ok,” with no apology or explanation. When I replied that it was not okay to wait that long when tired, there was no response at all.
Back in the room, loud music from the bar made it very difficult to sleep. There was also no complimentary water or tissues in the bathroom — something you would normally expect for a one‑night room price of £170. Instead, it felt as though guests are expected to purchase everything separately, giving the impression that the focus is more on extracting extra money from tourists than on providing proper hospitality.
The worst was yet to come: breakfast. The continental buffet looked nicely presented. In hotels at this price point, you would expect fresh fruit — not canned grapefruit, etc. The cooked Irish breakfast arrived cold, apart from the egg. The bacon was so hard and leathery that it was impossible to cut or even pierce with a fork.
Overall, we genuinely do not understand how this hotel receives such good reviews, as nothing about our stay met any of our expectations. There are far better options nearby offering much better value for money. For us, this was a truly disappointing experience. Never ever again! A real shame for such a great location.

Lovely hotel in a beautiful location. Staff all very friendly and helpful

The location can’t be beat! They had good food and great accommodations.

location was great for exploring the Giant's causeway.

Excellent location, nice staff

My wife and I stayed for 2 nights we dined each night at the hotel because the food and service was fantastic the breakfast had very good choices

We had one night in the hotel, picked mainly because of the price and location. We were in room 29 which was quiet from other guests, but Friday was very windy, so there was quite a bit of noise from that plus the heating system made all sorts of noises! The bedroom itself was modern and clean though the mattress could have been better - a bit hard for us.

Location and access to Giants Causeway and visitor centre.

I paid £10 to park here to visit the Causeway itself, and the ticket is also a voucher for £10 off food at the hotel. Or to put it another way, you can get your causeway parking free if you spend at least £10 in the hotel.
Being all damp and windblown from clambering over the basalt crystals, I opted for informal dining in the bar, which is a very pleasant high ceilinged room with a relaxing atmosphere.
Prices were less than I expected for a high intensity tourist location, and the food was good. Dessert took a long time to come, but I didn't mind because it was delicious.
I noticed another diner being shown on request to a table with a phone charging point, which I thought was very helpful.

Excellent breakfast and night time meal. Location spectacular and staff friendly.

Great great location good food good breakfast headed into Bushmills for the night book a taxi from reception and book the driver for the return trip

hotel amb molta història a tocar de la Giant Causeway, literalment a 100 metres del començament del camí cap a la calçada, cosa que et permet visitar la calçada a hores on no trobes massa turistes. Habitació àmplia amb vistes al mar. A destacar l'amabilitat de l'staff: vam tenir una punxada en una de les rodes del cotxe de lloguer i molt amablement ens van trucar xq en la vinguessin a canviar, i tot i haver fet el check out, ens van deixar esperar-nos a l'habitació.

La. Chambre, la literie, la proximité avec le visitor center et les privilèges. Le petit déjeuner, le personnel.