Cozytel Chiangmai

Hotels
8.8 (536 reviews)
23/1 Jabaan Road (Behind Vocational College), Sriphum district, Muang , Chiang Mai , th

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Minor issues with cleanliness
Limited food options

Categories

Cleanliness
8.56
Rooms were clean and well-maintained but some concerns about specific areas needing renovation.
Service
9.23
Staff were incredibly friendly, helpful, and provided warm hospitality.
Location
9.27
Perfect location close to attractions and easy walking distance.
Room Quality
8.72
Rooms were spacious, comfortable, and nicely appointed.
Amenities
8.75
Good amenities including a swimming pool and nice public areas.
Value for Money
8.71
Good value for the quality of service and accommodation.
Food and Beverage
8.26
Limited dining facilities noted but overall satisfactory.
Overall Experience
8.93
Overall enjoyable stay with minor complaints; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:10

Property Description

Warm Northern-Thai Style Hospitality
Experience the charm of Northern-Thai hospitality at Cozytel Chiangmai, just steps away from Three Kings Monument. Our staff's proficiency in English ensures a seamless stay for every guest.

Convenient Amenities and Services
Enjoy complimentary WiFi and private parking during your stay. Each air-conditioned room is equipped with modern amenities like a flat-screen TV and a fridge. Take advantage of our tour desk, luggage storage, and laundry services for added convenience.

Explore Chiang Mai with Ease
Discover the city effortlessly with City Art & Cultural Centre and Sunday Walking Street just a short walk away. Need transportation? We offer car and bike rentals, as well as airport transfers for a hassle-free travel experience.

Book your stay at Cozytel Chiangmai now and immerse yourself in comfort and convenience.

Important information:

- For check-ins expected after 18:00 hrs, guests must inform the property in advance. You may use the Special Requests box when booking, or contact the property directly using the details provided in your confirmation.

- Early check-in is subject to availability. Complimentary from 12:00 hrs; to guarantee check-in before 14:00 hrs, please book the previous night.

- Additional guests will be charged separately.

- Credit card details are for guarantee only. Full payment is due at check-in by cash or card.

- Guests are required to present a valid passport upon check-in.

- Breakfast service is currently not available at the property.

- All special requests are subject to availability and may incur additional charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for THB 499 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 536 reviews
Cleanliness: 8.56
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
K
Krissy couple us
10
Pros:

Quiet area in the heart of Chiang Mai Old City, only 10 mins walk from Chang Phuak Market. Very nice pool and cannot fault the staff for their attention to detail. Room was always kept spotlessly clean.

2026-06-20 via Nuitee
O
Olivia extended_group au
10
Pros:

The staff were very helpful and accommodating when I got sick

2026-06-18 via Nuitee
T
Tim Parker solo_traveller us
10
2026-06-17 via Nuitee
I
Ingeborg Muhsfeldt solo_traveller za
9
2026-06-17 via Nuitee
H
Holly couple ie
10
Would recommend
Pros:

The location is excellent, the property is very clean and the staff are super friendly and helpful. The pool was well kept

Cons:

Our key didn’t work in the middle of the night but the staff came and helped and sorted it out immediately

2026-06-16 via Nuitee
J
Josephine couple ie
10
Absolutely comfortable stay!
Pros:

The location is ideal, the reception team is very helpful and friendly, and the room was beautiful and functional. The pool was clean and well maintained. Housekeeping did an excellent job thoroughly cleaning the room every day and replenishing all amenities daily.

2026-06-14 via Nuitee
C
Claire solo_traveller gb
10
2026-06-11 via Nuitee
K
Klara couple de
10
Would definitely return
Pros:

A very good hotel with friendly and welcoming staff. From the moment we arrived, they helped with our luggage and provided plenty of useful information about the local area. We traveled with a baby and the room was spacious for our family with plenty of space and a large comfortable bed. The location is quiet and great for exploring the old town on foot. They also provide free bicycles which are great for getting around town and exploring nearby attractions.
After check-out, the hotel kindly stored our luggage free of charge.
The swimming pool is also clean and large making it a great place to relax. We had a wonderful stay and would definitely return.

2026-06-09 via Nuitee
B
Benjamin solo_traveller fr
10
Pros:

Localisation super, accès à des motorcycles pas très loin, logement propre, piscine super

2026-06-02 via Nuitee
S
Silja solo_traveller fi
9
Very nice stay
Pros:

Staff very welcoming and helpful. Cleaning was done every day, free water given all days. Pool was clean, very recreshing

Cons:

The room I stayed was very small and packed, and no view. But still I really enjoyed my stay, it is great for a homebase while exploring the city.

2026-05-31 via Nuitee
Y
Yesenia couple es
10
Lo mejor
Pros:

Todo, especialmente el personal y que decir de las instalaciones, muy cómodas y súper limpias

2026-05-30 via Nuitee
J
Jiwon couple kr
10
Pros:

다음에도 다시 묵고 싶은 호텔이에요. 위치가 좋고 객실 컨디션도 깔끔했습니다. 직원들도 친절했고, 가격 대비 만족도가 매우 높습니다.

2026-05-30 via Nuitee
S
sophie family_with_children nl
10
Leuk en gezellig hotel! Top locatie, het zit in een hele gezellige buurt.
Pros:

Het personeel is vriendelijk en behulpzaam! Vooral voor onze zoon van 7jaar waren ze erg lief en attent.

2026-05-30 via Nuitee
J
Jihye couple kr
10
친절한 직원들이 좋았습니다.
Pros:

선데이 마켓과 근처 맛집에 걸어서 갈 수 있으면서도 조용한 곳에 위치해 있어 진짜 편안~하게 잤습니다.
직원들이 정말 친절했고, 시설도 깔끔해서 좋았어요. 깨끗하고 청결하며 필요한 모든 것이 갖춰져 있어서 편하게 지낼 수 있었습니다.

2026-05-27 via Nuitee
Y
Yvette couple fr
10
Chambres confortables et hôtel très situé ains que personnel très aimable
Pros:

Hôtel très mignon et propre.
Les chambres sont confortables et le lit est grand et agréable.
Le personnel est d'une grande sympathie et fait toujours son maximum pour rendre le séjour agréable et faciliter le quotidien des clients. Les réceptionnistes sont toujours souriantes, accueillantes et donnent volontiers des conseils ou informations utiles pour découvrir Chiang Mai. L’équipe est également très réactive par email et toujours prête à aider avec professionnalisme et gentillesse.
L’hôtel est idéalement situé dans la vieille ville de Chiang Mai, proche des temples, cafés et marchés.

2026-05-27 via Nuitee
W
Wesley family_with_children nl
10
Het was geweldig
Pros:

Geweldig hotel om in Chiang Mai te verblijven. Wij zijn hier al een paar keer geweest. De prijs-kwaliteitverhouding is uitstekend. De kamers zijn sfeervol, comfortabel en goed onderhouden. Ook de hygiëne is top! Midden in een drukke wijk, maar doordat het hotel in een rustig achterstraatje ligt, is het heerlijk stil.

Cons:

Kan niets verzinnen

2026-05-27 via Nuitee
A
Anthony extended_group th
8
Location good, staff very good, room comfortable and clean
Pros:

Location was good, room good size and comfortable

Cons:

States it has parking, but you have to park on the street and this is limited

2026-05-26 via Nuitee
G
Geoffroy solo_traveller fr
9
Pros:

Proximité centre-ville, très facile de tout faire à pieds

2026-05-25 via Nuitee
E
Ecaterina couple nl
4
Pros:

Great location and friendly staff, but unfortunately the hotel did not meet our expectations. We originally booked and paid for 3 nights, however after only 2 hours we decided to check out due to the condition of the property. The swimming pool was not clean, the shower was falling apart, and the room looked very tired and poorly maintained overall.

While the manager agreed to refund 2 out of the 3 nights, we still lost money and had the added stress and extra expense of finding another hotel at short notice. Very disappointing experience considering the photos and expectations when booking.

2026-05-25 via Nuitee
J
Jennie couple sg
10
Everything was perfect
Pros:

The location of the hotel was excellent. The staff were all very friendly, welcoming, and always helpful, making the stay very comfortable.
The room was spacious, clean, and well maintained throughout the stay. The swimming pool and garden area were also very nice and relaxing.

2026-05-25 via Nuitee