Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for the price
Cons:
Noise from wooden floors
Some furnishings dated

Categories

Cleanliness
7.98
Overall cleanliness is acceptable, with some mentions of specific issues such as noise from wooden floors.
Service
8.95
Numerous reviewers mentioned the friendliness and helpfulness of the staff.
Location
8.99
Many reviews praised the location, especially in relation to ferry access and local attractions.
Room Quality
8.44
Rooms were mostly described positively, though some noted that furnishings could be updated.
Amenities
8.47
The presence of a jacuzzi and other amenities were well-received, though some furnishings are dated.
Value for Money
8.93
Guests noted excellent value for the price, with comparisons to higher-star hotels.
Food and Beverage
8.48
Breakfast was mentioned positively, contributing to the overall good impression of food options.
Overall Experience
8.55
Overall feedback was highly positive with guests expressing satisfaction and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:51

Property Description

Modern Comfort and Convenience

Nueva Plaza offers modern comfort and convenience just a short distance from Santander Airport and the city center.

Deluxe Room Amenities

Indulge in the deluxe room amenities including a flat-screen satellite TV, mini bar, and private bathroom with toiletries.

Culinary Delights and Services

Experience traditional Cantabrian cuisine at the on-site restaurant and enjoy the convenience of daily buffet breakfast and room service.

For a memorable stay in Santander, book your room at Hotel Nueva Plaza today.

Important information:

Please note that there is a maximum of 2 extra beds available per room.

Public parking is limited. Please contact the property for further information.

Please note that lunch and dinner can be requested on prior request at the extra cost of EUR 20 per person, per meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1134 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.55
E
Estibaliz • solo_traveller • es
10
2026-05-28 • via Nuitee
A
Andewo17 • solo_traveller • gb
8
Pros:

Needed somewhere near Santander airport and this hotel was perfect for that. The town was lively, the hotel was comfortable, and the location convenient.

Cons:

Parking was difficult. Breakfast wasn't great.

2026-05-26 • via Nuitee
Y
Yaiza María • couple • es
10
Pros:

La limpieza, la amabilidad, el agua gratuita los amenities la habitación en general

Cons:

Nada

2026-05-24 • via Nuitee
A
Arturo • solo_traveller • es
8
Pros:

Location

Cons:

Small room

2026-05-24 • via Nuitee
A
Aitziber • solo_traveller • es
10
Pros:

Muy bien equipado , impecable en cuanto a limpieza y el personal muy atento y amable. Además nos incluyeron el desayuno con un bufete frío muy completo , lo que supuso una muy grata sorpresa.

Cons:

Nada. Todo estuvo muy bien.

2026-05-24 • via Nuitee
V
Vicente • family_with_children • es
7
Aceptable
Pros:

La ubicación cerca de la estación de tren.

Cons:

No aplica.

2026-05-22 • via Nuitee
B
Brigitte • solo_traveller • be
8
Pros:

Propre, confort..

Cons:

Le manque de connaissance de l anglais à la réception...donc difficulté pour communiquer

2026-05-22 • via Nuitee
M
Marinella • solo_traveller • it
10
2026-05-17 • via Nuitee
F
Francisco Javier • solo_traveller • es
10
Pros:

La amabilidad del personal y la limpieza.!!!!

Cons:

Todo es correcto.

2026-05-14 • via Nuitee
L
Luis • solo_traveller • es
10
Buenas estancia en el hotel
Pros:

Bien situado.
El personal muy amable.
Me incluyo el desayuno gratis.

2026-05-07 • via Nuitee
P
PABLO • solo_traveller • es
10
2026-05-04 • via Nuitee
F
fortunato • solo_traveller • es
9
Pros:

El trato del personal y algún detalle hacia nosotros

Cons:

Todo correcto

2026-05-03 • via Nuitee
J
Jose Maria • couple • es
9
Excelente
Pros:

En general todo

Cons:

No hubo nada negativo

2026-05-03 • via Nuitee
L
Laura • solo_traveller • es
8
Pros:

Habitación muy amplia

Cons:

La suite tiene dos entradas, pero solo puedes salir por una de ellas, que es de emergencia y no tiene ascensor. El desayuno poco variado.

2026-05-01 • via Nuitee
D
Daniel • solo_traveller • pt
8
2026-04-29 • via Nuitee
F
Frank • couple • be
8
Pros:

De zeer vriendelijke en behulpzame man aan de receptie.

Cons:

Ontbijt is iets beperkter.

2026-04-23 • via Nuitee
G
GONZALEZ SANZ • solo_traveller • es
9
Pros:

La limpieza

Cons:

Estaba todo bien. Genial el personal

2026-04-21 • via Nuitee
A
Araida • solo_traveller • es
10
Pros:

Una estancia muy agradable y recomendable en todos los sentidos.
El personal no puede ser mas agradable y atento ,especiaomente Alvaro , recepcionista que resolvio todas mis dudas e incluso se quedo mas alla de su turno por atenderme,asi que muchisimas Gracias por el trato recibido.
Habitation muy amplia y limpia
Un 12 de puntuacion.
Muy recomendable y espero volver pronto.

2026-04-21 • via Nuitee
D
Dorian Valentin • couple • ro
10
2026-04-21 • via Nuitee
T
TLEXUP • solo_traveller • es
10
Pros:

ubicacion trato y limpieza

2026-04-19 • via Nuitee