Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for the price
Cons:
Noise from wooden floors
Some furnishings dated

Categories

Cleanliness
7.98
Overall cleanliness is acceptable, with some mentions of specific issues such as noise from wooden floors.
Service
8.95
Numerous reviewers mentioned the friendliness and helpfulness of the staff.
Location
8.99
Many reviews praised the location, especially in relation to ferry access and local attractions.
Room Quality
8.44
Rooms were mostly described positively, though some noted that furnishings could be updated.
Amenities
8.47
The presence of a jacuzzi and other amenities were well-received, though some furnishings are dated.
Value for Money
8.93
Guests noted excellent value for the price, with comparisons to higher-star hotels.
Food and Beverage
8.48
Breakfast was mentioned positively, contributing to the overall good impression of food options.
Overall Experience
8.55
Overall feedback was highly positive with guests expressing satisfaction and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:51

Property Description

Modern Comfort and Convenience

Nueva Plaza offers modern comfort and convenience just a short distance from Santander Airport and the city center.

Deluxe Room Amenities

Indulge in the deluxe room amenities including a flat-screen satellite TV, mini bar, and private bathroom with toiletries.

Culinary Delights and Services

Experience traditional Cantabrian cuisine at the on-site restaurant and enjoy the convenience of daily buffet breakfast and room service.

For a memorable stay in Santander, book your room at Hotel Nueva Plaza today.

Important information:

Please note that there is a maximum of 2 extra beds available per room.

Public parking is limited. Please contact the property for further information.

Please note that lunch and dinner can be requested on prior request at the extra cost of EUR 20 per person, per meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1076 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.55
M
manuel • couple • es
8
2026-02-09 • via Nuitee
A
Ayoze Alvaro • couple • es
10
Como en casa
Pros:

La amabilidad del chico de recepción, las explicaciones que nos ofrecio y el regalo del desayuno que nos dieron

Cons:

Todo perfecto. Recomiendo al 1000x100

2026-02-08 • via Nuitee
M
MEILAN • couple • es
10
Pros:

El personal nos a tratado muy bien, mas alla del deber.
Muchas gracias

2026-02-08 • via Nuitee
I
Iker • couple • es
9
Una estancia muy agradable
Pros:

El personal

Cons:

El desayuno buffet. Mejorable en la calidad de los productos. Se echa de menos producto local (dulces, bollería, queso, embutido).

La calefacción/aire acondicionado de la habitación muy ruidosa.

2026-01-28 • via Nuitee
M
Marcos Antonio • couple • es
10
Pros:

La amabilidad, nos sentimos como en nuestra tierra. El hotel está muy bien, todo correcto dentro de su categoría.

2026-01-27 • via Nuitee
F
Francisco • couple • es
10
2026-01-27 • via Nuitee
R
Rocio Gonzalez Gonzalez • family_with_children • es
9
Pros:

Habitación reformada y limpia.

2026-01-25 • via Nuitee
G
Gartzen • solo_traveller • es
10
2026-01-23 • via Nuitee
A
Annie • couple • fr
8
Accueil super.
Pros:

Très bien le petit dejeuner

Cons:

Ne pas pouvoir ouvrir les fenêtres et de ne pas pouvoir sortir de la suite par l ascenseur pas d acces de sortie par la porte. Limite sécurité. Vue le prix le garage devrait être inclus.

2026-01-19 • via Nuitee
A
Alfonso • solo_traveller • es
9
2026-01-19 • via Nuitee
A
Alexia • couple • it
9
Pros:

Tutto. Camera pulita e profumata, posizione ottima sia per la vicinanza all’aeroporto sia perché inserito in una zona dove c’è ampia scelta di locali “ veri” frequentati dalle persone del posto. Accoglienza gentilissima, precisa e generosa nelle informazioni fornite. Complimenti ad Alvaro, ci ha colpiti con il suo entusiasmo e il suo modo di interpretare il proprio lavoro .

Cons:

Niente

2026-01-19 • via Nuitee
E
Eugenia • solo_traveller • es
7
2026-01-19 • via Nuitee
C
CARER • extended_group • it
9
2026-01-19 • via Nuitee
M
Mountney • solo_traveller • es
10
Relaxing and enjoyable
Pros:

I booked this hotel as I was getting the ferry from Santander the next morning, situated less than 10 minutes from the port the room was very clean it had a TV and it had a a mini fridge which was a really nice plus all the staff was welcoming and friendly and the breakfast was really good also ,I'd definitely stay there there again 10/10

2026-01-19 • via Nuitee
I
iraitz • couple • es
9
Pros:

en general estuvo todo muy correcto, aparcamiento pudimos encontrar afuera. la ubicación buena y la chica que nos atendió en la recepción muy maja y simpática, nos ayudo en todo lo que pudo y se preocupo en todo momento.

2026-01-19 • via Nuitee
M
Mario • solo_traveller • es
10
Excelente trato.
2026-01-19 • via Nuitee
A
Asier • couple • es
3
2026-01-14 • via Nuitee
E
Emi • extended_group • es
10
Una estancia perfecta
Pros:

Desayuno muy correcto, limpieza e instalaciones genial y personal superatento y amable.
Una estancia perfecta

2025-12-18 • via Nuitee
J
Juan • family_with_children • mx
7
2025-12-17 • via Nuitee
E
Estef Intriago • solo_traveller • es
10
Estancia tranquila y super cómoda
Pros:

El personal fue muy agradable de principio a fin. La ubicación es muy buena, muy tranquila, la habitación enorme y el baño muy cómodo. Me gustó mucho el gel de ducha con aroma a naranja. El desayuno, el cual fue una cortesía, fue super rico.

2025-12-16 • via Nuitee