Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for the price
Cons:
Noise from wooden floors
Some furnishings dated

Categories

Cleanliness
7.98
Overall cleanliness is acceptable, with some mentions of specific issues such as noise from wooden floors.
Service
8.95
Numerous reviewers mentioned the friendliness and helpfulness of the staff.
Location
8.99
Many reviews praised the location, especially in relation to ferry access and local attractions.
Room Quality
8.44
Rooms were mostly described positively, though some noted that furnishings could be updated.
Amenities
8.47
The presence of a jacuzzi and other amenities were well-received, though some furnishings are dated.
Value for Money
8.93
Guests noted excellent value for the price, with comparisons to higher-star hotels.
Food and Beverage
8.48
Breakfast was mentioned positively, contributing to the overall good impression of food options.
Overall Experience
8.55
Overall feedback was highly positive with guests expressing satisfaction and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:51

Property Description

Modern Comfort and Convenience

Nueva Plaza offers modern comfort and convenience just a short distance from Santander Airport and the city center.

Deluxe Room Amenities

Indulge in the deluxe room amenities including a flat-screen satellite TV, mini bar, and private bathroom with toiletries.

Culinary Delights and Services

Experience traditional Cantabrian cuisine at the on-site restaurant and enjoy the convenience of daily buffet breakfast and room service.

For a memorable stay in Santander, book your room at Hotel Nueva Plaza today.

Important information:

Please note that there is a maximum of 2 extra beds available per room.

Public parking is limited. Please contact the property for further information.

Please note that lunch and dinner can be requested on prior request at the extra cost of EUR 20 per person, per meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1126 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.55
F
Francisco Javier solo_traveller es
10
Pros:

La amabilidad del personal y la limpieza.!!!!

Cons:

Todo es correcto.

2026-05-14 via Nuitee
L
Luis solo_traveller es
10
Buenas estancia en el hotel
Pros:

Bien situado.
El personal muy amable.
Me incluyo el desayuno gratis.

2026-05-07 via Nuitee
P
PABLO solo_traveller es
10
2026-05-04 via Nuitee
F
fortunato solo_traveller es
9
Pros:

El trato del personal y algún detalle hacia nosotros

Cons:

Todo correcto

2026-05-03 via Nuitee
J
Jose Maria couple es
9
Excelente
Pros:

En general todo

Cons:

No hubo nada negativo

2026-05-03 via Nuitee
L
Laura solo_traveller es
8
Pros:

Habitación muy amplia

Cons:

La suite tiene dos entradas, pero solo puedes salir por una de ellas, que es de emergencia y no tiene ascensor. El desayuno poco variado.

2026-05-01 via Nuitee
D
Daniel solo_traveller pt
8
2026-04-29 via Nuitee
F
Frank couple be
8
Pros:

De zeer vriendelijke en behulpzame man aan de receptie.

Cons:

Ontbijt is iets beperkter.

2026-04-23 via Nuitee
G
GONZALEZ SANZ solo_traveller es
9
Pros:

La limpieza

Cons:

Estaba todo bien. Genial el personal

2026-04-21 via Nuitee
A
Araida solo_traveller es
10
Pros:

Una estancia muy agradable y recomendable en todos los sentidos.
El personal no puede ser mas agradable y atento ,especiaomente Alvaro , recepcionista que resolvio todas mis dudas e incluso se quedo mas alla de su turno por atenderme,asi que muchisimas Gracias por el trato recibido.
Habitation muy amplia y limpia
Un 12 de puntuacion.
Muy recomendable y espero volver pronto.

2026-04-21 via Nuitee
D
Dorian Valentin couple ro
10
2026-04-21 via Nuitee
T
TLEXUP solo_traveller es
10
Pros:

ubicacion trato y limpieza

2026-04-19 via Nuitee
E
Enrique couple es
10
Comodidad y trato excepcionales, para repetir.
2026-04-19 via Nuitee
C
Christian solo_traveller es
10
Pros:

El jacuzzi y el trato fue muy bueno.

Cons:

El buffet lo mejoraria con mejor producto y la tv de la habitacion estaria bien poder girarla para verla tanto desde el jacuzzi como desde el sofá.

2026-04-18 via Nuitee
K
KATERYNA solo_traveller es
8
BUEN LUGAR PARA HOSPEDARTE POR TRABAJO
Pros:

La atención por parte de los recepcionistas , no me se los nombres pero los dos turnos eran muy amables en todo momento.
Todo muy bien , y para mi descanso me ha venido super bien hospedarme ahi.
Volveré

Cons:

-

2026-04-17 via Nuitee
B
Belen couple es
9
Bien comunicado, instalaciones muy cuidadas.
Pros:

Habitación buena para cortas estancias

2026-04-16 via Nuitee
M
Manjarres Paacheco couple es
6
Sinmas
Pros:

La ubicacion

Cons:

El trato de un hombre de recepcion

2026-04-11 via Nuitee
R
Remiuk couple ro
8
Pros:

Great location if you need to be near the airport, the rooms are large enough, clean and there is free parking on the streets nearby.

Cons:

The hotel is like a time capsule, with wood everywhere in the room. While in the 90s it might have been the place to be, it feels like a renovation would benefit it.

2026-04-10 via Nuitee
I
IVAN extended_group bg
8
Много добро отношение!
Pros:

Близо до летището

2026-04-08 via Nuitee
D
Davide solo_traveller it
10
2026-04-07 via Nuitee