Facilities

Free breakfast
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
Free beach shuttle
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Room size too small
Breakfast could be improved

Categories

Cleanliness
8
Issues reported with water on the bathroom floor despite attempts to rectify.
Service
10
Exceptional service mentioned multiple times, with staff being attentive and helpful.
Location
9.5
Convenient location mentioned with proximity to the beach and dining options.
Room Quality
8.5
Some complaints about room size but overall satisfactory experience.
Amenities
9
Standard amenities described, but confusion about advertised features.
Value for Money
9.5
Overall good feedback suggests value in relation to costs.
Food and Beverage
8
Some dissatisfaction with breakfast offerings, indicated as a ‘did not like’.
Overall Experience
9.5
Overall enjoyment of the stay, with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:18

Property Description

Experience a delightful stay at OZ Hotel, where comfort meets convenience in the beautiful Bocagrande area of Cartagena.

Breathtaking Views and Proximity to Beaches
Relax on our scenic terrace while getting lost in the stunning views. The beautiful Bocagrande Beach is just a short stroll away, and don’t forget to hop on our complimentary beach shuttle for easy access to surf and sand.

Exceptional Amenities for Every Traveler
Our guests enjoy premium amenities including complimentary wireless internet, a satisfying full breakfast served daily, and personalized concierge services to enhance your stay. We also feature a ballroom and event spaces, perfect for weddings and celebrations.

Stylishly Designed Rooms for Ultimate Comfort
Unwind in one of our 60 stylishly decorated guestrooms equipped with minibars, flat-screen TVs, and cozy pillowtop beds with down comforters. With premium bedding and modern bathrooms, our rooms provide a sanctuary for relaxation.

Don't miss the chance to indulge in a remarkable experience at OZ Hotel - book your stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 144 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Manjot
10
Pros:

Staff were awesome!

2025-10-06 • via Nuitee
B
Billy
10
Pros:

Great Place To Stay

2025-09-18 • via Nuitee
M
Magdalena • partner
10
Pros:

Hotel staff was excellent and attentive. Hotel very convenient to everything. Lots of dining options. Enjoyed our stay here.

2025-09-09 • via Nuitee
W
Walter • family
10
Pros:

I like the fact that the staff was on point. I think every individual employee was excellent. From the front door all the way to the roof. Great team, great atmosphere and great vibes.

Thanks for everything!

2025-09-09 • via Nuitee
S
Shane
10
Pros:

Great staff - Dennis and Luis night crew - thank you both.

2025-09-05 • via Nuitee
T
Theresa
6
Pros:

Be advised , many of the pictures are not of this oz . The hotel is advertising as their new location . Be advise , just book with their new hotel , OZ COLLECTION . They have a pool and bar. This hotel does not

2025-09-01 • via Nuitee
B
Blanca • family
6
Pros:

Great location, close to the beach. Great staff. Many restaurants close by.

We didn’t like:
The first night we arrived there was water in the bathroom floor right after we took a shower, we reported to the front lobby and they sent an employee to dry the floor and moved us to another room the next day.
We did not like the breakfast. The rooms were too small.


2025-08-28 • via Nuitee
L
Lucia
10
Pros:

Friendly staff

2025-08-23 • via Nuitee
G
George
10
Pros:

I like the great customer service

2025-08-21 • via Nuitee
W
WILLIAM
10
Pros:

Oz hotel's staff is incredible. Always willing to help and very sociable. The breakfast crew is excellent.

2025-08-07 • via Nuitee
P
Pierre
10
Pros:

I'll coming back again service was great

2025-07-30 • via Nuitee
T
Thurman • friends
10
Pros:

Great customer service and very convenient to everything.

2025-07-29 • via Nuitee
F
Franklin Mauricio
10
Pros:

Nice site , staff was very friendly.
100% recommend

2025-07-25 • via Nuitee
D
Dawayne Lamont
10
Pros:

I felt at home the staff song happy birthday to me I love this hotel

2025-07-14 • via Nuitee
F
Fernando
10
Pros:

Los mejores como siempre !

2025-07-06 • via Nuitee
E
Edgar • friends
10
Pros:

The location, the cleanliness, the friendliness of the staff, and a good breakfast is why the Oz Luxury Hotel is perfect for me.

2025-07-06 • via Nuitee
C
caioiadocico • Couples • br
10
Amazing stay close to the beach
Pros:

We originally booked a stay at the Oz Luxury Hotel but were pleasantly surprised with an upgrade to the brand-new tower of the Oz Hotel, part of the same hotel group, located just 150 meters away.

The facilities are impeccable. The room was spacious, stylish, and sophisticated, with great lighting, a comfortable king-size bed, and top-quality pillows. The bathroom and shower were also excellent and very roomy.

The staff was extremely attentive from the moment we arrived — starting with a welcome drink at check-in — and remained thoughtful throughout our stay, offering towels, coffee, and water 24/7. Housekeeping was efficient and consistent, which is especially important in a hotel so close to the beach.

The location is outstanding. Bocagrande is a fantastic area to enjoy Cartagena’s beaches and dining options, and it's also just a short ride from the historic center, Getsemaní, and the departure points for boat tours.

Breakfast offers a wide variety of high-quality options, especially fresh fruits and breads.

The hotel also features a beautiful rooftop terrace with an incredible view. It would be even better if there were a bar to make the most of that wonderful space.

2025-07-04 • via Tripadvisor
K
Kerry • friends
10
Pros:

Amazing beautiful building and the staff is very professional and nice.

2025-06-30 • via Nuitee
F
Floyd • friends
10
Pros:

Very clean

2025-06-20 • via Nuitee
E
Emilce • family
10
Pros:

Love the stay

2025-06-18 • via Nuitee