Hotel La Plazuela

Hotels
9.4 (1275 reviews)
Calle 5 No. 8-13 , Popayan , co

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Spacious and comfortable rooms
Cons:
Limited restaurant options
Inconsistent quality of breakfast

Categories

Cleanliness
9.05
Generally clean, noted by many reviews but some reports of issues in specific areas.
Service
10
Staff is consistently praised for their friendliness and helpfulness.
Location
10
Excellent central location mentioned in multiple reviews.
Room Quality
9.55
Rooms are described as spacious and comfortable.
Amenities
9.05
Facilities are generally appreciated, though some suggest more options in the restaurant.
Value for Money
9.55
Guests feel they receive good value, especially considering the central location.
Food and Beverage
8.05
Mixed reviews on the breakfast options, with several suggestions for improvement.
Overall Experience
9.95
Overall, guests have a positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:11

Property Description

Artisan Pizzeria and Traditional Cuisine
Hotel La Plazuela boasts an artisan Pizzeria with 100% sourdough pizzas and fresh tomato sauce, offering a taste of tradition with 18 years of local recognition. Indulge in a variety of pizzas, lasagnas, long pastas, soups, and refreshing drinks, all crafted with care.

Charming 18th-Century Rooms
Experience a serene stay in rooms within an 18th-century house, each providing a peaceful ambiance and equipped with a private bathroom featuring a shower. Enjoy the convenience of room service during your stay.

Convenient Location and Dining Options
Located just 100 meters from Caldas square, Hotel La Plazuela offers easy access to nearby attractions. Guests can savor regional and fusion dishes at the on-site restaurant, providing a delightful culinary experience.

Book your stay at Hotel La Plazuela today to immerse yourself in comfort, tradition, and exceptional dining options.

Important information:

- Private parking is available from 06:00 to 20:00.

Description of the American breakfast:
1. Fresh fruit juice 9 Oz.
2. Serving of fruit 8 Oz.
3. Two eggs to taste (3 options: casserole, scrambled eggs and "pericos") Additional cost for ham and cheese.
4. Coffee, tea or chocolate milk.
5. Precooked corn arepa.
6. Naturally fermented bread (sourdough).
7. Clarified butter.
8. Homemade artisanal jam.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PPN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.4
Based on 1275 reviews
Cleanliness: 9.05
Service: 10
Location: 10
Room Quality: 9.55
Amenities: 9.05
Value for Money: 9.55
Food and Beverage: 8.05
Overall Experience: 9.95
J
Julieth • couple • co
10
Colonialmente hermoso.
Pros:

Espacio, silencioso, limpio, organizado. Excelente lugar.

Cons:

Que no tiene ascensor.

2026-03-14 • via Nuitee
M
Marleny • solo_traveller • co
9
2026-03-13 • via Nuitee
R
Rgodfrey • family_with_children • pe
10
Pros:

La cercanía al casco histórico de la ciudad, y lo muy agradable de sus instalaciones...

2026-03-11 • via Nuitee
G
Greyhound Mom • family_with_children • gb
7
Good, central hotel
Pros:

The location is excellent. The interior courtyards are very pretty and peaceful, and we slept very well. It's convenient to have the pizzeria on site, especially since there didn't seem to be many food places open locally in the evenings. Good value for money.

Cons:

Huge bed, small room! Would just have liked a bit more space to move around!

2026-03-07 • via Nuitee
G
Germán • extended_group • co
10
Excelente sitio. Super recomendado
Pros:

Todo

Cons:

Nada

2026-03-05 • via Nuitee
G
García Castaño • family_with_children • co
10
Pros:

Uno de los mejores hoteles en los que he estado, el personal súper amable, las habitaciones súper cómodas, el lugar es súper bonito, volvería a hospedarme aquí sin lugar a duda.

2026-03-05 • via Nuitee
K
karen • solo_traveller • br
8
Bom custo benefício com ótima localização
Pros:

Muito bem localizado, dentro do centro histórico, em casarão histórico. A suíte teve o banheiro recentemente reformado, com bom conforto. O quarto que estive era voltado para o interior do edifício, ficando isolado dos sons da rua, sendo silencioso, mas a janela voltada para o corredor limita a privacidade.

Cons:

Como o prédio é antigo, o quarto tem algum cheiro de mofo, mesmo estando bem cuidado e reformado. Mas isso não foi um problema. Foi uma boa estadia.

2026-03-04 • via Nuitee
E
Eunice • couple • co
8
2026-03-02 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Un hotel ben tenuto e tranquillo in ottima posizione. Assenza raccomandato!

Cons:

Non ho visto succhi a colazione.

2026-03-01 • via Nuitee
C
Calderón • couple • co
10
Pros:

El personal es muy amable, las instalaciones son excelentes y la ubicación también es perfecta.

2026-03-01 • via Nuitee
M
Mark • family_with_children • gb
9
Pros:

Helpful staff, very clear, lovely building and courtyard

Cons:

Even though we were at the back, there was a lot of noise from a nightclub. Not the hotel's fault but worth bearing in mind

2026-02-27 • via Nuitee
S
stephen • solo_traveller • gb
9
2026-02-26 • via Nuitee
Y
Yenny • solo_traveller • co
9
2026-02-25 • via Nuitee
E
ETIENNE • family_with_children • fr
10
Bel établissement historique
Pros:

Tres bel hôtel installé dans un ancien couvent. Cadre tres agréable. Tres belle chambre confortable. Eau chaude à volonté. En plein centre, l'emplacement est idéal pour visiter cette ville magnifique.

Cons:

Rien.

2026-02-25 • via Nuitee
D
DOMENICO • couple • it
9
2026-02-24 • via Nuitee
P
Philippe • solo_traveller • gb
9
A charming hotel in the centre of Popayan. Super comfortable.
Pros:

I had a large room with a comfortable bed. The room facing inside the courtyard was quiet. Restaurant serves good pizzas and decent red wine for a reasonable price. Staff at reception is friendly and helpful.

Cons:

Water for the shower could be warmer.

2026-02-22 • via Nuitee
M
Mauricio • solo_traveller • co
10
De paso por popayan
Pros:

La amabilidad del personal del hotel. La cercanía a iglesias, restaurantes.
Atención. Con detalles de hoteles. Grandes.

Cons:

La verdad. El corto tiempo que pude disfrutar.

2026-02-13 • via Nuitee
D
DARIO JAVIER • family_with_children • co
10
2026-02-11 • via Nuitee
M
MajaI • family_with_children • si
10
Hotel s prekrasnim vrtom
Pros:

Hotel ima odlično lokacijo. Lepe, urejene, čiste sobe. Zelo prijazne receptorje in drugo osebje. Ima čudovit in lepo vzdrževan vrt, kjer se lahko zadržuješ skozi cel dan. V hotelu postrežejo zelo dober zajtrk. Odlične bombetke.
Hotelu prida svoje arhitektura, kolonialen slog. Pa vendar največ naredijo pozorni receptorji, ki so pripravljeni pomagati, podati kakšno informacijo. Nama so tudi uredili storitev pranja oblek. Skozi zelo prijeten pogovor pa sva izvedela ogromno koristnih informacij za pot in veliko zanimivih podatkov iz zgodovine kraja, hotela in tudi okolice.

2026-02-11 • via Nuitee
G
Gonzalez M • couple • co
5
normal, nada especial
Pros:

El desayuno es realmente pobre.
La ubicacion es central

Cons:

La atencion del personal, poco entrenado, distante y diria brusco, poco amable

2026-02-10 • via Nuitee