Nala Individuellhotel

Hotels
9.2 (3623 reviews)
Müllerstraße 15 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Small room size
Bathroom privacy issues

Categories

Cleanliness
9.3
Rooms were clean and comfortable with high quality standards.
Service
9.8
The staff were consistently described as friendly and helpful.
Location
9.3
Excellent location in the city center, easily accessible.
Room Quality
8.8
Rooms were described as comfortable, though some had space issues.
Amenities
9.3
Good amenities noted, although no specific items were mentioned.
Value for Money
8.3
Some reviews mention the high price relative to room size.
Food and Beverage
9.3
Breakfast was particularly praised as excellent and abundant.
Overall Experience
9.5
Generally highly rated experience with noted positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:41

Property Description

Luxurious Accommodation
Experience a stay at The Nala Individuellhotel, centrally located in Innsbruck, just 800 meters from the iconic Golden Roof. Relax in rooms equipped with modern amenities like flat-screen TVs, Nespresso coffee machines, and some with charming balconies.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant. Start your day with a delightful breakfast buffet available until noon on weekdays and 2 PM on weekends. Enjoy the option of a full buffet or a lighter breakfast to suit your preferences.

Convenient Facilities
Unwind in the small fitness center or on the hotel terrace with panoramic mountain views. Benefit from 24-hour reception, bicycle rentals, and proximity to Maria-Theresien-Straße for shopping. With Innsbruck's key locations within walking distance, make the most of your stay at Nala Individuellhotel.

Important information:

Please note that rooms with twin beds are not available.

Please note that there is a surcharge of 20 EUR/dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

9.2
Based on 3623 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
A
Annette • family_with_children • de
10
2026-04-04 • via Nuitee
M
Marianne • solo_traveller • lu
9
2026-04-04 • via Nuitee
A
Alexander • extended_group • de
10
Pros:

Die Unterkunft ist sehr modern, äußerst sauber und hervorragend ausgestattet.

Die Lage ist einfach traumhaft und perfekt für einen erholsamen Urlaub. Alles war genau so, wie beschrieben – wenn nicht sogar besser.

Wir können diese Unterkunft uneingeschränkt weiterempfehlen und würden jederzeit gerne wiederkommen!

2026-04-04 • via Nuitee
R
Roos & Pascal • couple • nl
7
2026-04-04 • via Nuitee
C
Claudia Schramm • couple • de
10
Immer wieder
Pros:

Geiles Hotel, super mega gutes Frühstück, nicht weit weg vom Zentrum oder Bus/S-Bahn Haltestellen, alle sehr Hilfsbereit und freundlich, waren schon das 2. Mal zu Gast und kommen wieder.

Cons:

Wer gern in Ruhe aufs Klo geht muss sich hier auf ein transparentes WC einstellen. Aber witzig ist es aber wer da Probleme hat oder sich schämt mit bedenken. ;)

2026-04-01 • via Nuitee
S
Stephanie • couple • de
9
2026-04-01 • via Nuitee
S
Silke • couple • de
10
2026-04-01 • via Nuitee
T
Tilly • couple • us
9
Pros:

Our room was upgraded for us and we loved the space! Staff was excellent and the hotel was aesthetic.

Cons:

I'm not one to complain about vacation unless it's something egregious.

2026-03-30 • via Nuitee
T
Torsten • couple • de
10
2026-03-29 • via Nuitee
I
Iryna • couple • ch
10
Pros:

Great location, very polite and friendly service, and a wonderful room with a modern, stylish design. 10/10.

2026-03-27 • via Nuitee
A
Aditya • couple • us
9
2026-03-27 • via Nuitee
C
Claudia • solo_traveller • at
10
Pros:

Sehr schöner spezieller Stil, einfach was besonders.

2026-03-26 • via Nuitee
S
Sreekanrh • extended_group • in
9
Brilliant and customer friendly
Pros:

Florian was an amazing guy, he is truly international and lots of love from India

Cons:

Hospitality

2026-03-26 • via Nuitee
D
Dominik • couple • it
10
2026-03-25 • via Nuitee
T
Tatjana • couple • at
9
2026-03-24 • via Nuitee
K
Kurt • couple • de
10
Pros:

Die Gestaltung des Zimmers wie auch das ganze Haus war stilistisch hervorragend

2026-03-23 • via Nuitee
J
Jutta • couple • at
10
moderner Chic mit perfektem heimischen Service
Pros:

stylisch und modern, Service herausragend, sowohl an der Rezeption als auch beim Frühstück, Lage super, nahe an der Altstadt, eigener Parkplatz, Willkommensdrink, alles war super, netter Garten, im Sommer sicher sehr gemütlich

Cons:

keine Beanstandungen

2026-03-23 • via Nuitee
R
Romana • couple • at
10
2026-03-23 • via Nuitee
V
Venkata Ramana Reddy • solo_traveller • at
8
2026-03-22 • via Nuitee
B
Bettina • family_with_children • ch
10
2026-03-22 • via Nuitee