Home2 Suites by Hilton West Edmonton, Alberta, Canada

Hotels
•
Home2 Suites by Hilton
8.8 (207 reviews)
16675 109th Avenue, Edmonton, Alberta, T5P 4K8 , Edmonton , CA
1-780-509-1230

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Spacious accommodations
Convenient location
Cons:
Lobby cleanliness issues
Some furniture in poor condition
Extra charges at checkout

Categories

Cleanliness
8.26
General sentiment is positive, but there were mentions of dirt in the lobby and areas needing maintenance.
Service
9.23
Service was frequently praised, with multiple mentions of friendly and helpful staff.
Location
9.07
Location was described as good and convenient for nearby attractions.
Room Quality
8.72
Rooms were generally well-received, though some mentioned issues with comfort.
Amenities
9.05
Amenities were positively received, including breakfast and other facilities.
Value for Money
8.41
Comments suggest fair pricing, but some concerns about extra charges were noted.
Food and Beverage
8.96
Positive feedback on the breakfast provided, deemed satisfactory.
Overall Experience
8.73
The overall experience is positive, but some issues affected guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:43

Property Description

Embrace comfort and convenience at Home2 Suites by Hilton West Edmonton, where your perfect getaway awaits.

Recreational Amenities
Dive into relaxation with our indoor pool and invigorate your senses at our 24-hour fitness center. Whether you're unwinding after a busy day or keeping up with your wellness routine, we have you covered!

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick bite at our snack bar/deli. Don't miss our complimentary continental breakfast, served daily to kickstart your day.

Modern Comforts
Feel right at home in our spacious 127 guestrooms, featuring kitchenettes equipped with full-sized refrigerators and microwaves, plus complimentary Wi-Fi. Enjoy entertainment on 42-inch flat-screen TVs and ample workspace for your convenience.

Book your stay today and experience the best of Edmonton hospitality!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 207 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.07
Room Quality: 8.72
Amenities: 9.05
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.73
R
robert
10
Pros:

Staff were great

2025-10-08 • via Nuitee
R
Roy
10
Pros:

Stay here regularly for my trips and always leave with a positive experience

2025-10-01 • via Nuitee
A
Alexandria • family
10
Pros:

Clean rooms, wonderful breakfast! Friendly staff!

2025-09-29 • via Nuitee
S
Stephano • family
10
Pros:

Great place.

2025-09-26 • via Nuitee
S
Shiela Ruth • family
10
Pros:

Will highly recommend

2025-09-25 • via Nuitee
D
darien
6
Pros:

Clean room, staff were great and friendly. Beds were uncomfortable unfortunately

2025-09-23 • via Nuitee
A
APRIL
10
Pros:

V

2025-09-23 • via Nuitee
M
manor • partner
10
Pros:

Front lobby walking area bit dirty. First impression to guest is very important. Other than that everything was very good. Room and bathroom was very clean. Felt comfortable. Breakfast was good.Would stay here again. Price was reasonable.

2025-09-21 • via Nuitee
M
Monique • partner
10
Pros:

The suite we selected was great in that it provided a separate sleeping area and kitchenette. However, the sofa bed was not very comfortable to sit on when reading or watching TV. The staff were friendly and helpful and we also appreciated having a room on the main floor near an entrance. During our stay, we drove to visit the famous West Edmonton Mall, three educational museums and the Edmonton Zoo, all located nearby. It was a most wonderful Canadian vacation.

2025-09-16 • via Nuitee
H
Huashan
10
Family trip. Would 10/10 recommend.
Pros:

The room was spacious and the staff was super friendly and helpful.

I love that they have hot water, tea and coffee available by the front desk 24/7!

2025-09-14 • via Nuitee
H
Happy
10
Pros:

Nice rooms and good breakfast

2025-09-13 • via Nuitee
A
April cherisse
10
Pros:

Very clean staff are friendly
My daughter love this place she always requesting to stay at home2suites
She has autism she feel comfortable in this place
Thank you godbless and more power to all of you

2025-09-08 • via Nuitee
J
James L
10
6 day stay
Pros:

We had an accessible room as our daughter was in a wheelchair. There was lots of room. Really liked the tabled that rolled so you sit on the sofa to eat.

2025-09-06 • via Nuitee
B
Bryan
10
Pros:

Great spot, very quiet, would happily book again!

2025-09-05 • via Nuitee
J
Jolene • family
10
Pros:

Location was good. Room was very clean and quiet. Staff was super friendly. One of my favorite hotels to stay at. Side note, pool was a bit chilly.

2025-09-03 • via Nuitee
S
Steven
10
Pros:

It was very clean and a very good breakfast.

2025-09-01 • via Nuitee
I
Ian • partner
2
Pros:

The stay was good, we liked the room and breakfeast. Spoiled at checkin and check out when the pet rate kept going up until i said no more. Read your statements on check out. Extra charges added and pet rate was doubled.

2025-08-31 • via Nuitee
S
Sandie • partner
10
Pros:

The room was large and clean. Stayed 2 days in a king studio suit. I cant say enough about the staff, everyone we met was so nice, and helpful. We had a problem the first morning with kids playing in the hall very eary on the am
It was taken care of quickly, and lots of followup, to ensure the issue was resolved. We are very impressed

2025-08-31 • via Nuitee
S
Scott • family
10
Pros:

Good

2025-08-27 • via Nuitee
S
Sarah • family_with_children
6
Pros:

At check in we were told our stay wasn’t paid for on Expedia, despite having payment proof. Took 24 hours for it to get resolved after a battle with front desk and Expedia.

2025-08-24 • via Nuitee