Hampton by Hilton Cali

Hotels
•
Hampton Inn
8.8 (1383 reviews)
Avenida Colombia # 1A Oeste - 35 , Cali , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Limited restaurant space

Categories

Cleanliness
7.88
Mixed feedback about pool cleanliness and room cleanliness.
Service
9.85
Staff is described as very friendly, helpful, and attentive.
Location
9.39
Convenient location, close to attractions like the zoo and parks.
Room Quality
8.34
Some discomfort reported due to hard mattresses and size of rooms.
Amenities
8.37
Breakfast variety needs improvement, but good overall.
Value for Money
8.33
Pricing could match better room conditions or amenities.
Food and Beverage
8.88
Breakfast buffet is diverse, but coffee could be better.
Overall Experience
9.35
Good experience overall, with some points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:59

Property Description

Modern Comforts and Convenience
Discover the perfect blend of modern comforts and convenience at Hampton by Hilton Cali. With a fitness centre, 24-hour front desk, and free WiFi, our hotel is designed to cater to all your needs.

Relaxation and Entertainment
Unwind in our hot tub or enjoy a refreshing drink at the bar. The shared lounge is perfect for socializing, while soundproof windows in all rooms ensure a peaceful stay.

Prime Location
Located near Cali's financial area and popular museums, our hotel offers easy access to the city's attractions. Don't miss out on experiencing the best of Cali at Hampton by Hilton.

Important information:

Please note that this hotel does not offer room service or bell boys. All guests will be charged at check-in.

Please note that all minors should present a valid ID card and parents authorization if not traveling with them.

Please note we do not offer currency exchange or receive foreign currency at the property.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

POLICY FOR MINORS:
Minors must always be accompanied by an adult family member, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to Colombian laws.
and administrative sanctions, in accordance with Colombian law.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary from case to case, but most commonly accepted are identity cards, passports and
civil registers).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, expressly authorizing the adult present with the minor to carry out his/her check-in.
adult present with the minor to register with the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
authorities).
In the event that the child is not legally in the care of the parents, sufficient proof of this must be submitted to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been met.
the documentary requirements established herein have not been complied with.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for COP 60,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1383 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
F
Fernandez • family_with_children • ar
9
2026-03-14 • via Nuitee
R
roberto • couple • us
10
Pros:

great breakfast buffet,great restaurant for dinner, fresh not busy

2026-03-12 • via Nuitee
S
Sebastián • couple • co
10
2026-03-12 • via Nuitee
D
Del Castillo Yances • family_with_children • co
9
Pros:

Amabilidad, su atención, servicios excelente, seguridad.

Cons:

Que me cerraron la posibilidad de entrar a mi cuarto de inmediato al pagar todo, aunque todos luego me ayudaron.

2026-03-09 • via Nuitee
A
Abigail • couple • co
7
Muy buena ubicacion
Pros:

Me gusto la ubicación del hotel frente al rio, restaurantes y un área muy bonita, con arboles y muy seguro.

Cons:

La cama para 2 personas es pequeña y la habitación no es acogedora. El desayuno dejo mucho que desear, pedimos huevos revueltos con cebolla y tomate y nos dijeron que mezcláramos los huevos que tenían con la cebolla y el tomate que ya habían preparado. Los alimentos que debían estar a buena temperatura no lo estaban. El agua saborizada tenia fruta dañada por lo tanto el sabor del agua estaba muy mal. Muy insatisfecha!

2026-03-07 • via Nuitee
D
David • couple • pe
10
Excelente opción
Pros:

Habitación y comida

Cons:

Gym

2026-03-06 • via Nuitee
S
Suarez • couple • co
10
Estuve solo un dia pero todo estuvo perfecto, todo muy comodo y limpio, excelente desayuno
Pros:

El desayuno estuvo muy bien, muchas opciones para elegir y la comida muy fresca

2026-03-05 • via Nuitee
V
viviana • couple • co
10
Muy gratificante
Pros:

Todo perfecto.

2026-03-02 • via Nuitee
G
grece • solo_traveller • co
10
2026-03-02 • via Nuitee
J
Juan Diego • couple • co
8
Genial ! Me gustó mucho estar estos días en el hotel, el cuarto súper cómodo
Pros:

Las instalaciones, la ubicación y la calidad de personas que atienden

Cons:

Yo creo que se siente muy bien cuando te dejan un mensaje de bienvenida en el cuarto junto con algunas botellas de agua, me pusieron café instantáneo pero nunca lo pude preparar porque no había agua

2026-03-02 • via Nuitee
P
Paola • extended_group • us
10
Perfect location. Good value.
Pros:

Location is unbeatable. Amazing views from the terrace and close to restaurants. Good breakfast buffet.

Cons:

No A/C in the lobby area

2026-03-01 • via Nuitee
A
Ana María • solo_traveller • es
10
Pros:

Está muy bien ubicado, acogedor y cómodo

2026-03-01 • via Nuitee
J
Jorge • extended_group • us
6
no muy buena
Pros:

instalaciones muy buenas atención bien

Cons:

creo que la cama king es muy pequeña ya que heríamos tres personas y mi esposa y yo estuvimos muy incómodos con una cama tan pequeña no nos dieron opción de cambiar

2026-02-26 • via Nuitee
A
Andres • family_with_children • co
9
2026-02-25 • via Nuitee
J
Jorge • extended_group • us
7
2026-02-25 • via Nuitee
E
Espinoza Rodriguez • family_with_children • co
9
Pros:

Muy bien. MUY Amables y calidoso

Cons:

?

2026-02-24 • via Nuitee
A
Adriana • solo_traveller • co
10
2026-02-23 • via Nuitee
D
Diego9307 • family_with_children • co
10
Pros:

La tranquilidad que se siente en el hotel, la buena ubicación, el trato del personal, en resumidas cuentas todo excelente

Cons:

.

2026-02-23 • via Nuitee
J
julianmejia721 • family_with_children • co
9
Muy buena opción!
Pros:

Excelente lugar, fuimos con una bebé y nos prepararon un corral. El cuarto era muy agradable, la piscina también. Muy buena experiencia. Cerca de restaurantes.

2026-02-22 • via Nuitee
L
Lina • couple • co
9
Confortable
Pros:

las camas, habitaciones, las instalaciones

Cons:

en el desayuno no habian comida tipica de Cali me hubiera gustado encontrar algo de alla para probar

2026-02-13 • via Nuitee