Hampton by Hilton Cali

Hotels
•
Hampton Inn
8.8 (1383 reviews)
Avenida Colombia # 1A Oeste - 35 , Cali , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Limited restaurant space

Categories

Cleanliness
7.88
Mixed feedback about pool cleanliness and room cleanliness.
Service
9.85
Staff is described as very friendly, helpful, and attentive.
Location
9.39
Convenient location, close to attractions like the zoo and parks.
Room Quality
8.34
Some discomfort reported due to hard mattresses and size of rooms.
Amenities
8.37
Breakfast variety needs improvement, but good overall.
Value for Money
8.33
Pricing could match better room conditions or amenities.
Food and Beverage
8.88
Breakfast buffet is diverse, but coffee could be better.
Overall Experience
9.35
Good experience overall, with some points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:59

Property Description

Modern Comforts and Convenience
Discover the perfect blend of modern comforts and convenience at Hampton by Hilton Cali. With a fitness centre, 24-hour front desk, and free WiFi, our hotel is designed to cater to all your needs.

Relaxation and Entertainment
Unwind in our hot tub or enjoy a refreshing drink at the bar. The shared lounge is perfect for socializing, while soundproof windows in all rooms ensure a peaceful stay.

Prime Location
Located near Cali's financial area and popular museums, our hotel offers easy access to the city's attractions. Don't miss out on experiencing the best of Cali at Hampton by Hilton.

Important information:

Please note that this hotel does not offer room service or bell boys. All guests will be charged at check-in.

Please note that all minors should present a valid ID card and parents authorization if not traveling with them.

Please note we do not offer currency exchange or receive foreign currency at the property.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

POLICY FOR MINORS:
Minors must always be accompanied by an adult family member, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to Colombian laws.
and administrative sanctions, in accordance with Colombian law.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary from case to case, but most commonly accepted are identity cards, passports and
civil registers).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, expressly authorizing the adult present with the minor to carry out his/her check-in.
adult present with the minor to register with the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
authorities).
In the event that the child is not legally in the care of the parents, sufficient proof of this must be submitted to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been met.
the documentary requirements established herein have not been complied with.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for COP 60,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1383 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
L
Lina • couple • co
9
Confortable
Pros:

las camas, habitaciones, las instalaciones

Cons:

en el desayuno no habian comida tipica de Cali me hubiera gustado encontrar algo de alla para probar

2026-02-13 • via Nuitee
A
Angelo • couple • co
8
2026-02-13 • via Nuitee
J
Juan Luis • family_with_children • co
9
Muy bueno.
Pros:

Buena atención, la ubicación es excelente y la habitación muy cómoda.

Cons:

La ducha del baño no estaba en buen estado y el ingreso al hotel es por una entrada que no tiene ninguna persona que te pueda indicar que el Lobby esta en el 9no piso. Además de que se vuelve peligrosa la entrada en las noches por falta de seguridad.

2026-02-13 • via Nuitee
C
Carlos • couple • co
5
Buena ubicación, básico
Pros:

Ubicación

Cons:

Comida, buffet pobre, habitación pequeña

2026-02-12 • via Nuitee
J
Jacobo • couple • co
10
2026-02-10 • via Nuitee
E
Edna • extended_group • co
8
Estuvo bien.
Pros:

La ubicación

Cons:

Es un hotel que podría dar
Mayor comodidad por el mismo precio. El desayuno es pésimo.

2026-02-10 • via Nuitee
M
Manzano • family_with_children • co
6
Buena pero podría ser mejor. Para el precio que se paga.
Pros:

Muy bonito las zonas comunes. Buena atención en la cocina y un rico menú.

Cons:

Las habitaciones están muy sencillas y la cama súper incómoda, los tarros de crema y shampoo de la habitación que me asignaron estaban casi vacíos y una de las recepcionistas la que me atendió apenas llegué, pésima su atención al cliente, realmente no deberían tener este tipo de personas ya que uno como turista llega con la ilusión de tener una buena atención.

2026-02-09 • via Nuitee
A
ANDRADE • couple • co
7
Cons:

Desayuno, porque no tenia para elegir, eran menús básicos, arepa dura.

2026-02-09 • via Nuitee
D
Daniel • solo_traveller • co
7
2026-02-08 • via Nuitee
F
Flor Angela • solo_traveller • co
9
Pros:

Ubicación, personal y bueno el desayuno

Cons:

La piscina muy, muy pequeña

2026-01-31 • via Nuitee
M
Maribel • solo_traveller • pa
9
2026-01-30 • via Nuitee
M
Meza • family_with_children • co
10
2026-01-29 • via Nuitee
L
Luis • family_with_children • co
10
2026-01-29 • via Nuitee
C
Carolina • family_with_children • es
5
Pros:

la ubicación

Cons:

el desayuno

2026-01-28 • via Nuitee
K
Katerine • couple • co
10
Pros:

Siempre un servicio maravilloso

2026-01-28 • via Nuitee
G
Gabriela • extended_group • co
5
2026-01-27 • via Nuitee
F
Frank • solo_traveller • co
10
2026-01-26 • via Nuitee
A
Arboleda • couple • co
5
2026-01-26 • via Nuitee
A
Andres Felipe • family_with_children • co
9
Pros:

Ubicación y atención del personal

Cons:

El desayuno. No habían muchas opciones

2026-01-26 • via Nuitee
J
Jaime • family_with_children • co
9
2026-01-20 • via Nuitee