Hampton by Hilton Cali

Hotels
•
Hampton Inn
8.8 (1436 reviews)
Avenida Colombia # 1A Oeste - 35 , Cali , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Limited restaurant space

Categories

Cleanliness
7.88
Mixed feedback about pool cleanliness and room cleanliness.
Service
9.85
Staff is described as very friendly, helpful, and attentive.
Location
9.39
Convenient location, close to attractions like the zoo and parks.
Room Quality
8.34
Some discomfort reported due to hard mattresses and size of rooms.
Amenities
8.37
Breakfast variety needs improvement, but good overall.
Value for Money
8.33
Pricing could match better room conditions or amenities.
Food and Beverage
8.88
Breakfast buffet is diverse, but coffee could be better.
Overall Experience
9.35
Good experience overall, with some points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:59

Property Description

Modern Comforts and Convenience
Discover the perfect blend of modern comforts and convenience at Hampton by Hilton Cali. With a fitness centre, 24-hour front desk, and free WiFi, our hotel is designed to cater to all your needs.

Relaxation and Entertainment
Unwind in our hot tub or enjoy a refreshing drink at the bar. The shared lounge is perfect for socializing, while soundproof windows in all rooms ensure a peaceful stay.

Prime Location
Located near Cali's financial area and popular museums, our hotel offers easy access to the city's attractions. Don't miss out on experiencing the best of Cali at Hampton by Hilton.

Important information:

Please note that this hotel does not offer room service or bell boys. All guests will be charged at check-in.

Please note that all minors should present a valid ID card and parents authorization if not traveling with them.

Please note we do not offer currency exchange or receive foreign currency at the property.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

POLICY FOR MINORS:
Minors must always be accompanied by an adult family member, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to Colombian laws.
and administrative sanctions, in accordance with Colombian law.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary from case to case, but most commonly accepted are identity cards, passports and
civil registers).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, expressly authorizing the adult present with the minor to carry out his/her check-in.
adult present with the minor to register with the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
authorities).
In the event that the child is not legally in the care of the parents, sufficient proof of this must be submitted to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been met.
the documentary requirements established herein have not been complied with.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for COP 60,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1436 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
E
Edinson David • couple • co
8
Pros:

El desayuno tipo buffet. La vista de la piscina. La ducha con agua caliente.

Cons:

Asumieron que ya sabíamos usar las tarjetas. No habían platos en el desayuno.

2026-04-11 • via Nuitee
N
Nicolás • family_with_children • co
10
2026-04-11 • via Nuitee
I
Iara Melissa • family_with_children • co
10
2026-04-09 • via Nuitee
A
Andres Guerra P • family_with_children • co
10
Un lugar para repetir, con un delicioso desayuno y excelente atención al cliente
Pros:

El desayuno muy variado y delicioso, excelente ubicación y muy buena atención al cliente

Cons:

La nevera nunca en frío pero la cambiaron y siempre fueron muy atentos

2026-04-08 • via Nuitee
F
Federico • extended_group • co
8
De calidad
Pros:

La ubicación fue excelente, el personal en general fue muy amable, el desayuno fue bueno, el aseo era bueno.

Cons:

La chica de la recepción que nos atendió cuando llegamos fue hostil, y nos dió una habitación muy oscura. No era Valentina ella fue muy amable

2026-04-06 • via Nuitee
J
jorge • family_with_children • co
8
confortable
Pros:

la comodidad, la limpieza, la atencion

Cons:

regular los colchones, deberia haber una especia de control de tiempo para el uso de las zonas humedas, piscina, jacuzzi, son muy pequeños y las personas se quedan alli demasiado tiempo.

2026-04-06 • via Nuitee
C
Castaño Gil • family_with_children • co
9
Pros:

La ubicación

Cons:

La piscina y parqueadero limitado por ser compartido con restaurante crepes & waffles

2026-04-05 • via Nuitee
E
Eduar • family_with_children • co
10
2026-04-03 • via Nuitee
J
José Alfredo Blanco • family_with_children • co
10
Pros:

Ubicación

Cons:

Parqueadero limitado

2026-04-03 • via Nuitee
T
Tatiana • couple • co
10
Cómoda y tranquila
Pros:

Las camas son cómodas y la ubicación es perfecta

Cons:

Por el momento no me incomoda nada

2026-04-02 • via Nuitee
R
ROSA • couple • co
10
Excelente y cómoda
2026-04-02 • via Nuitee
F
Fernando • family_with_children • co
10
Pros:

Excelente ubicación, el personal del hotel es súper amable

2026-03-31 • via Nuitee
P
Pardo Sanchez • couple • co
10
2026-03-30 • via Nuitee
M
Maria Fernanda • family_with_children • co
3
2026-03-29 • via Nuitee
G
guillermo agamenon • solo_traveller • co
10
2026-03-26 • via Nuitee
A
Alex • solo_traveller • cl
10
Tiene un muy buen estándar
Pros:

La ubicación que era central y la muy buena atención de Michelle en cada desayuno

Cons:

Sin observaciones

2026-03-26 • via Nuitee
L
luferal70 • couple • co
5
Regular
Cons:

Inseguro, el acceso a las habitaciones sin pasar por el lobby no es seguro

2026-03-24 • via Nuitee
J
Javier • couple • co
6
2026-03-24 • via Nuitee
P
Paola • couple • co
10
2026-03-24 • via Nuitee
F
Francisco • family_with_children • co
8
Dias especiales en Cali
Pros:

me gusto la ubicacion

Cons:

El acceso y salida del parqueadero en las noches

2026-03-24 • via Nuitee