First Hotel Dragonen

Hotels
First Hotels
8.2 (3961 reviews)
Västra Norrlandsgatan 5 , Umeå , se

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Quality food
Cons:
Inconsistent cleanliness
Room comfort issues
Service inconsistencies

Categories

Cleanliness
7.59
Multiple mentions of unclean bathrooms and areas of the hotel being 'slitet' and 'ostädat'.
Service
8.56
Generally positive reviews of the staff, although there were some service issues noted.
Location
9.1
Consistently praised for its central location and proximity to amenities.
Room Quality
7.55
Mixed sentiments with mentions of uncomfortable mattresses and issues like cold floors.
Amenities
8.08
Amenities were satisfactory, with particularly positive feedback on the breakfast and gym.
Value for Money
8.54
Strongly mentioned as 'prisvärt' across multiple reviews.
Food and Beverage
7.59
Food quality received mixed reviews; positive about dinner, but some breakfast items were lacking.
Overall Experience
8.56
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:46

Property Description

Central Location
First Hotel Dragonen is centrally located in Umeå, just a short walk from Umeå Central Station, making it convenient for travelers to explore the city.

Dining Experience
Guests can indulge in a delicious buffet breakfast at the inhouse restaurant Harriets, which also offers a variety of dishes for supper. The option to dine on the terrace adds to the overall dining experience.

Relaxation and Convenience
With amenities like an all-year sauna, relaxation area, and complimentary tea and coffee in the lobby, guests can unwind and rejuvenate during their stay at First Hotel Dragonen.

Book now to experience the perfect blend of comfort and convenience at First Hotel Dragonen in Umeå.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UME

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3961 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
A
Aart couple nl
8
Prima
Pros:

Alles

Cons:

Door een misverstand heb ik mijn auto niet op de geboekte parkeerplaats gezet, maar op een andere , wat een parkeerboete opleverde

2026-08-29 via Nuitee
T
Thomas couple se
8
2026-08-29 via Nuitee
S
steven couple us
6
Great location but.
Pros:

Location was good. Breakfast and dinner included.

Cons:

Parking was difficult but front desk clerk walked us in. Breakfast and dinner were just adequate, nothing exceptional. Horrible little room with NO window and paltry furnishings and stained carpeting. Beautiful large screen tv but only 5 channels. No English. Bathroom has no bath mat or facial tissues.

2026-08-29 via Nuitee
V
Vanja extended_group se
8
Pros:

Stort dubbelrum och att mat ingick.

2026-08-29 via Nuitee
O
Ove couple se
9
2026-08-28 via Nuitee
K
Kenneth solo_traveller se
8
2026-08-28 via Nuitee
K
Katarina solo_traveller se
10
Pros:

Det var tyst när man var i rummet, inget hördes från andra rum vilket var toppen. Dessutom har jag aldrig sovit i så skönt säng nånsin på hotell

Cons:

Saknade fönster men inte nödvändigt

2026-08-28 via Nuitee
D
Dagfinn extended_group se
9
Vad vi behövde efter en lång dag i bilen
Pros:

Placering och tillgänglighet.
Trevlig personal och bra service

2026-08-28 via Nuitee
A
Anneli couple se
10
Hinta-laatusuhde kohdillaan.
Pros:

Aamiainen oli hyvä.Illallinen kuului samaan hintaan. Mukava yllätys..
Sauna oli auki klo 22 asti. Saunaosasto oli miellyttävä kokemus.
Auttavainen henkilökunta.
Parkkihalli samassa rakennuksessa.Yhteys suoraan hotellille.
Hotellin sijainti erittäin hyvä.

2026-08-28 via Nuitee
A
Anders couple se
8
Bra boende i Umeå
Pros:

Fin service med både middag och frukost inkluderat. Bra rum och sängar.

2026-08-27 via Nuitee
M
Maria solo_traveller se
8
2026-08-27 via Nuitee
E
Elisabeth solo_traveller se
9
2026-08-27 via Nuitee
H
Helmut solo_traveller se
7
Pros:

Frukosten var bra. Det fanns vad jag efterfrågar.

Cons:

Inget jag kan komma på i nuläget.

2026-08-27 via Nuitee
I
Indre solo_traveller fi
10
Great stay
Pros:

Great room, dinner, and breakfast.

Our diet was accommodated upon a dinner, and breakfast had plenty of vegan options too!

2026-08-26 via Nuitee
S
Sointu solo_traveller fi
9
Siisti pieni huone
Pros:

Päivällinen oli hyvä ja aamupala erittäin runsas hintaan nähden.
Sijainti hyvä, kävelymatkan päässä kaupoista.
Huone siisti. Ikkunan voi pitää auki läpi yön, alla menevä katu ei haitannut.
Sänky ja tyynyt hyvät, ei liian pehmeä tai kova.

Cons:

Voisin kuvitella että kesällä todella kuuma huone kun ei ilmastointia ollut.
Jääkaappia jäin kaipaamaan.

2026-08-26 via Nuitee
L
Leena solo_traveller fi
9
2026-08-26 via Nuitee
P
Patricia family_with_children at
8
zentrales hotel mit gutem frühstück
Pros:

zentral gelegen, gutes frühstücksbuffet mit frischem brot, melonen und guten pancakes und einigen veganen/glutenfreien optionen, bequemes bett

Cons:

badezimmer recht abgewohnt (risse in duschverkleidung, abgewetzte türrahmen), die für uns keinem vier-stern-standard entsprechen. aufzug von tiefgarage ins hotel außer betrieb, wurde uns bei parkplatzreservierung (mit kleinkind am arm) natürlich nicht dazu gesagt. abendessen an einem abend mit top auswahl (frische salate, beilagen), am zweiten abend nur lasagne.

2026-08-25 via Nuitee
K
Kent family_with_children se
8
Hotell nära city
Pros:

Fint rum, bra middag på kvällen, fin frukost.

2026-08-25 via Nuitee
R
Rudy solo_traveller us
9
2026-08-24 via Nuitee
O
Odd A couple no
10
2026-08-24 via Nuitee