First Hotel Dragonen

Hotels
•
First Hotels
8.2 (3195 reviews)
Västra Norrlandsgatan 5 , Umeå , se

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Quality food
Cons:
Inconsistent cleanliness
Room comfort issues
Service inconsistencies

Categories

Cleanliness
7.59
Multiple mentions of unclean bathrooms and areas of the hotel being 'slitet' and 'ostädat'.
Service
8.56
Generally positive reviews of the staff, although there were some service issues noted.
Location
9.1
Consistently praised for its central location and proximity to amenities.
Room Quality
7.55
Mixed sentiments with mentions of uncomfortable mattresses and issues like cold floors.
Amenities
8.08
Amenities were satisfactory, with particularly positive feedback on the breakfast and gym.
Value for Money
8.54
Strongly mentioned as 'prisvärt' across multiple reviews.
Food and Beverage
7.59
Food quality received mixed reviews; positive about dinner, but some breakfast items were lacking.
Overall Experience
8.56
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:46

Property Description

Central Location
First Hotel Dragonen is centrally located in Umeå, just a short walk from Umeå Central Station, making it convenient for travelers to explore the city.

Dining Experience
Guests can indulge in a delicious buffet breakfast at the inhouse restaurant Harriets, which also offers a variety of dishes for supper. The option to dine on the terrace adds to the overall dining experience.

Relaxation and Convenience
With amenities like an all-year sauna, relaxation area, and complimentary tea and coffee in the lobby, guests can unwind and rejuvenate during their stay at First Hotel Dragonen.

Book now to experience the perfect blend of comfort and convenience at First Hotel Dragonen in Umeå.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for SEK 100 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for SEK 200 per person per night when using an existing bed.
    People 3 years old and over stay for SEK 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SEK 110 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3195 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
G
Goktug • extended_group • tr
8
2026-03-14 • via Nuitee
M
Maud • solo_traveller • se
9
2026-03-14 • via Nuitee
J
Johanna • solo_traveller • se
10
2026-03-14 • via Nuitee
K
Kirsi • family_with_children • fi
8
A wonderful surprise, ihana yllätus
Pros:

Cozy lounges with free coffee. Dinner was included in the price. Hotel next to the city center. Good parking garage, spacious windows. The room without a window was not a problem.
Viihtyisät oleskelutilat jossa juoda ilmaiset kahvit. Illallinen kuului hintaan. Hotelli keskustan vieressä. Hyvä parkkihalli, tilavat ruudut. Huone ilman ikkunaa ei haitannut.

Cons:

The elevator didn't work from the parking garage, lots of stairs.
Hissi ei toiminut parkkihallista, paljon rappusia.

2026-03-14 • via Nuitee
M
Marcel • couple • nl
9
Prettig, vriendelijk personeel
Pros:

Prima ontbijt, uitgebreid en meer dan voldoende

2026-03-13 • via Nuitee
M
Monica • family_with_children • se
9
2026-03-13 • via Nuitee
H
Helena • couple • se
8
Mysigt och prisvärt hotell nära centrum.
Pros:

Mysigt hotell med lugn atmosfär bara några minuters promenad till centrum. Prisvärt att middag var inkluderad. Maten var ganska enkel men god. Restaurangen var mysig.

Cons:

Att hela badrumsgolvet blev blött vid duschning.

2026-03-13 • via Nuitee
L
Lars • couple • se
8
2026-03-12 • via Nuitee
G
Günther Thaler • family_with_children • at
8
2026-03-12 • via Nuitee
K
Knesche • family_with_children • de
8
2026-03-11 • via Nuitee
I
inger • solo_traveller • se
8
Bra, prisvärt hotell, bra frukost , middag, rum etc. Lite off.
Pros:

Frukost, middag bra, fönster på rummet. Skön säng

Cons:

Receptionen, ofta inte folk där....
Använding av TV= så krångligt
Hotellet lite off, tex för vasaplan bussar etc
Prisvärt!

2026-03-10 • via Nuitee
A
Anamaria • couple • ro
7
2026-03-10 • via Nuitee
M
Marie • family_with_children • se
10
2026-03-09 • via Nuitee
T
Tom • family_with_children • be
10
2026-03-09 • via Nuitee
L
Leif • family_with_children • se
8
2026-03-09 • via Nuitee
M
Martin • couple • se
7
2026-03-09 • via Nuitee
M
Malin • couple • se
6
Alltid trevligt och enkelt att bo här.
Pros:

Det är bra läge på hotellet och trevligt att middag ingår.

Cons:

Gillade inte att man fick en länk och själv skulle fixa parkering. Det fanns personal som kunde hjälpa till.

2026-03-09 • via Nuitee
M
Martin • family_with_children • se
9
2026-03-08 • via Nuitee
K
Kjell • family_with_children • se
9
Pros:

Kocken var väldigt tillmötesgående och hjälpsam då det gällde matallergi 👍🌞

2026-03-08 • via Nuitee
C
Christopher • family_with_children • se
10
2026-03-06 • via Nuitee