First Hotel Dragonen

Hotels
First Hotels
8.2 (3728 reviews)
Västra Norrlandsgatan 5 , Umeå , se

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Quality food
Cons:
Inconsistent cleanliness
Room comfort issues
Service inconsistencies

Categories

Cleanliness
7.59
Multiple mentions of unclean bathrooms and areas of the hotel being 'slitet' and 'ostädat'.
Service
8.56
Generally positive reviews of the staff, although there were some service issues noted.
Location
9.1
Consistently praised for its central location and proximity to amenities.
Room Quality
7.55
Mixed sentiments with mentions of uncomfortable mattresses and issues like cold floors.
Amenities
8.08
Amenities were satisfactory, with particularly positive feedback on the breakfast and gym.
Value for Money
8.54
Strongly mentioned as 'prisvärt' across multiple reviews.
Food and Beverage
7.59
Food quality received mixed reviews; positive about dinner, but some breakfast items were lacking.
Overall Experience
8.56
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:46

Property Description

Central Location
First Hotel Dragonen is centrally located in Umeå, just a short walk from Umeå Central Station, making it convenient for travelers to explore the city.

Dining Experience
Guests can indulge in a delicious buffet breakfast at the inhouse restaurant Harriets, which also offers a variety of dishes for supper. The option to dine on the terrace adds to the overall dining experience.

Relaxation and Convenience
With amenities like an all-year sauna, relaxation area, and complimentary tea and coffee in the lobby, guests can unwind and rejuvenate during their stay at First Hotel Dragonen.

Book now to experience the perfect blend of comfort and convenience at First Hotel Dragonen in Umeå.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for SEK 100 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for SEK 200 per person per night when using an existing bed.
    People 3 years old and over stay for SEK 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SEK 110 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3728 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
K
Kristin family_with_children no
5
Greit hotell,mye for pengene.
Pros:

Sentral plassering. Rent og pent. God tilgang på parkering. Hyggelig personale.

Cons:

Mye bråk fra veien og fra naborommene. Vinduene er plassert veldig nært hverandre og siden det var varmt ute og ingen aircondition hadde alle vinduene åpne naturligvis.
Middagen falt ikke i smak de dagene vi spiste på hotellet.

2026-07-18 via Nuitee
åsa couple se
7
2026-07-18 via Nuitee
L
Lundström solo_traveller se
8
2026-07-17 via Nuitee
K
Karolina couple se
4
Besöken i restaurangen gör så att vi kommer välja ett anat hotell nästa gång vi åker till Umeå.
Pros:

Rummet i sig va det inget fel på. Okej avstånd till centrum.

Cons:

Personalen i restaurangen drog ner besöket väldigt mycket.

2026-07-17 via Nuitee
K
Kathrin solo_traveller se
7
2026-07-17 via Nuitee
J
Jarle extended_group se
9
2026-07-17 via Nuitee
H
Hildegunn solo_traveller no
9
Pros:

Fint rom, god mat

2026-07-17 via Nuitee
J
Jan couple se
8
2026-07-17 via Nuitee
R
Rydningen solo_traveller no
1
Cons:

Resepsjonisten sendte meg til feil parkerinhskjeller å bilen blei innelåst i lang tid før jeg fikk den ut. Bwnyttet meg ikke av hotellet etter dette å reiste til Scandic syd som ikke har parkeringskjellee

2026-07-16 via Nuitee
G
Gabor795 solo_traveller hu
10
2026-07-16 via Nuitee
K
Kristiina couple fi
9
Kiva, perushotelli keskustan tuntumassa
Pros:

Illallinen oli kiva lisä. Huoneet perustasoa

Cons:

Huoneesta puuttui polttimia valoista.

2026-07-16 via Nuitee
J
Jan solo_traveller se
4
2026-07-16 via Nuitee
Öberg solo_traveller se
8
2026-07-16 via Nuitee
Z
Zakrisson solo_traveller se
8
2026-07-16 via Nuitee
A
Anna solo_traveller fi
9
2026-07-16 via Nuitee
R
Rune solo_traveller se
9
Pros:

Mycket välstädat!
Trevlig personal.

Cons:

Bra att få middag.
Men denna gång var maten lite "simpel" med uppstekt pasta och prinskorv, inte så mycket grönsaker.

2026-07-15 via Nuitee
B
bonato solo_traveller it
5
Pros:

La posizione centrale

Cons:

Il parcheggio praticamente sotto l hotel è stato pagato a parte con un sistema di un sito piuttosto complicato.credo che per facilitarci si poteva pagare direttamente in struttura.

2026-07-15 via Nuitee
J
Jesper family_with_children se
8
2026-07-15 via Nuitee
T
Thomas solo_traveller se
8
2026-07-15 via Nuitee
T
Tore solo_traveller no
9
2026-07-15 via Nuitee