First Hotel Dragonen

Hotels
•
First Hotels
8.2 (3961 reviews)
Västra Norrlandsgatan 5 , Umeå , SE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Quality food
Cons:
Inconsistent cleanliness
Room comfort issues
Service inconsistencies

Categories

Cleanliness
7.59
Multiple mentions of unclean bathrooms and areas of the hotel being 'slitet' and 'ostädat'.
Service
8.56
Generally positive reviews of the staff, although there were some service issues noted.
Location
9.1
Consistently praised for its central location and proximity to amenities.
Room Quality
7.55
Mixed sentiments with mentions of uncomfortable mattresses and issues like cold floors.
Amenities
8.08
Amenities were satisfactory, with particularly positive feedback on the breakfast and gym.
Value for Money
8.54
Strongly mentioned as 'prisvärt' across multiple reviews.
Food and Beverage
7.59
Food quality received mixed reviews; positive about dinner, but some breakfast items were lacking.
Overall Experience
8.56
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:46

Property Description

Central Location
First Hotel Dragonen is centrally located in Umeå, just a short walk from Umeå Central Station, making it convenient for travelers to explore the city.

Dining Experience
Guests can indulge in a delicious buffet breakfast at the inhouse restaurant Harriets, which also offers a variety of dishes for supper. The option to dine on the terrace adds to the overall dining experience.

Relaxation and Convenience
With amenities like an all-year sauna, relaxation area, and complimentary tea and coffee in the lobby, guests can unwind and rejuvenate during their stay at First Hotel Dragonen.

Book now to experience the perfect blend of comfort and convenience at First Hotel Dragonen in Umeå.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UME

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3961 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
B
bajracharya • family_with_children • se
9
2026-10-31 • via Nuitee
S
Svitlana • solo_traveller • se
10
2026-10-31 • via Nuitee
B
Baiba • family_with_children • se
8
2026-10-31 • via Nuitee
B
Britt-Marie • couple • se
8
Sköna sängar, god middag och frukost
Pros:

Bra läge och perfekt med middag som ingår.

Cons:

Många nivåskillnader i golvet som var lätt att stypa i eller kliva fel.

2026-10-31 • via Nuitee
R
Roger • family_with_children • se
8
Varmt rekommenderat
Pros:

Mycket trevlig och tillmötesgående personal. Vi hade glömt att boka en extra bädd, men inom 10 minuter så var den på plats 😊
Rent och fint rum. Bra frukost och middag i lugn och mysig miljö.

Det blir garanterat detta hotell nästa gång också 👍😊

Cons:

Lite svårt att hitta hotellets garage, när ett annat garage ligger vägg i vägg.

2026-10-31 • via Nuitee
T
Theo • extended_group • se
10
2026-10-31 • via Nuitee
A
Agne • family_with_children • se
8
Pros:

Mycket bra service och bemötande.

Cons:

Tv:n på vårt rum 307 gick inte att få igång så det drar ner helhetsbetyget.

2026-10-31 • via Nuitee
B
Bartłomiej • extended_group • pl
9
2026-10-30 • via Nuitee
D
Dan • couple • se
6
2026-10-29 • via Nuitee
N
nilay • solo_traveller • tr
8
Pros:

The hotel is conveniently located in the heart of Umeå, with easy access to public transportation, especially the train station I used to arrive in the city. The staff were friendly and attentive, and the rooms were very clean. Both breakfast and dinner were delicious. Overall, I really enjoyed my stay and was very satisfied with the experience.

2026-10-29 • via Nuitee
D
Ditte • family_with_children • se
8
NÖJD
Pros:

Bra till priset. Fantastiskt att även middag ingick om man ville samt att få tillgång till bastun.

2026-10-29 • via Nuitee
R
rahimi • family_with_children • se
6
2026-10-29 • via Nuitee
S
Stefan • family_with_children • se
9
Pros:

Läget, parkeringsmöjligheter, frukost- och middagsbuffé

2026-10-28 • via Nuitee
B
Barbro • couple • se
9
2026-10-28 • via Nuitee
J
JorgeLLR • family_with_children • se
8
2026-10-28 • via Nuitee
H
Hellhoff • family_with_children • se
8
2026-10-27 • via Nuitee
G
gykplum • family_with_children • se
8
2026-10-27 • via Nuitee
H
Hagman • family_with_children • se
8
2026-10-27 • via Nuitee
K
Kristina • solo_traveller • se
10
Pros:

Bra mat och trevligt

Cons:

Inget

2026-10-26 • via Nuitee
M
Monica • family_with_children • se
8
2026-10-26 • via Nuitee