City Suites - Kaohsiung Chenai

Hotels
•
CitySuites
8.4 (5983 reviews)
No. 1, Dayi Street , Kaohsiung , TW
+886 7 521 5116

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Friendly staff
Cons:
Cleanliness issues
Noise from other rooms
Limited room amenities

Categories

Cleanliness
7.9
Concerns about dirty carpets and other cleanliness issues.
Service
9.4
Staff were described as friendly and helpful, with prompt assistance.
Location
9.4
Great proximity to attractions and public transport.
Room Quality
7.4
Some complaints about room conditions and overall quality.
Amenities
7.9
Missing amenities like parking and difficulties with the shower.
Value for Money
8.4
Generally perceived as slightly on the higher side.
Food and Beverage
7.9
Breakfast was described as not tasty by some guests.
Overall Experience
8.9
Most guests enjoyed their stay with some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Buffet Restaurant and Classically Decorated Rooms
Indulge in a variety of international dishes and fresh seafood at our buffet restaurant. Relax in our elegantly decorated guest rooms equipped with modern amenities like free WiFi, flat-screen TV, and a safety deposit box.

Convenient Services and Facilities
Enjoy a hassle-free stay with our 24-hour front desk providing complimentary luggage storage. Take advantage of our meeting facilities, fax/photocopying services, and daily maid service for a comfortable and productive visit.

Prime Location Near Key Attractions
Located just steps away from The Pier-2 Art Centre, MRT Yanchengpu Station, and Kaohsiung Museum of History, our hotel offers easy access to the city's top landmarks.

Book now for an unforgettable stay at City Suites - Kaohsiung Chenai.

Important information:

Please be well noted that hotel reserve right to pre-authorize credit card before guests arrive. Please contact hotel if any questions using the contact details on confirmation letter.

Please note that extra bed cannot be added for any room type. For each double/twin room, up to 2 guests can be accommodated. If guests insist to add extra 1 person, additional charges will be collected upon check-in.

There is no parking space available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KHH

Location

Guest Reviews

8.4
Based on 5983 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
R
Ruth • family_with_children • il
9
Pros:

Very helpful staff, location near pier nice in the evenings, helped with with organizing a driver

2026-10-17 • via Nuitee
C
Chia Yin • couple • tw
9
2026-10-17 • via Nuitee
G
Grace • family_with_children • gb
10
Pros:

Very comfortable rooms and beds, helpful staff. Can't beat the location.

Cons:

Nothing

2026-10-16 • via Nuitee
L
Li • couple • tw
10
Pros:

地點跟舒適度都很棒
就早餐該有都有了
就早餐沒特別的

2026-10-13 • via Nuitee
慕堯 • family_with_children • tw
10
2026-10-13 • via Nuitee
M
MEILING • family_with_children • tw
8
2026-10-13 • via Nuitee
P
Peter • solo_traveller • nz
8
Excellent location
Pros:

Great location on doorstep of Pier 2, light rail and waterside walks. Spacious room.

Cons:

The curtains were anchored so not intended to be opened which I didn't like. Prefer to have natural light.

2026-10-13 • via Nuitee
婷伊 • couple • tw
7
2026-10-12 • via Nuitee
B
Buyanjargal • extended_group • mn
10
Housekeeping is soooo helpful and kind.
Pros:

Good location

Cons:

One of the staff at the front desk on the morning of Sep 14 was a bit rude to help us call a taxi. Also a bit hesitant to let us understand rules of calling/reserving tours or taxis in advance. We ended up calling Uber by ourselves.

2026-10-12 • via Nuitee
Y
YU JIE • couple • tw
8
2026-10-12 • via Nuitee
T
Tung Yen • couple • tw
10
2026-10-12 • via Nuitee
T
Tung Yen • couple • tw
10
2026-10-12 • via Nuitee
P
Ping Hsin • couple • nz
8
2026-10-10 • via Nuitee
Y
YU HSUAN • couple • tw
10
2026-10-10 • via Nuitee
娟 • solo_traveller • tw
8
Pros:

此次帶長輩出門旅遊，飯店離輕軌很近交通非常方便，附近又有景點和市集可以逛很適合搭大衆運輸系統旅遊的人住宿。

2026-10-09 • via Nuitee
Y
YA TING • solo_traveller • tw
6
2026-10-09 • via Nuitee
羅 • family_with_children • tw
10
2026-10-08 • via Nuitee
C
Cheng Yi • family_with_children • tw
10
2026-10-08 • via Nuitee
謝 • extended_group • tw
9
2026-10-08 • via Nuitee
S
Stéphane • extended_group • fr
7
Nominal, sans surprise.
Pros:

Petit déjeuner local avec de nombreux choix, certains personnes peuvent être un peu déroutées car pas de choix "européen", mais cela ne me choque pas.

Cons:

Communication avec le desk plutôt difficile car l'anglais n'est pas vraiment maîtrisé.

2026-10-07 • via Nuitee