City Suites - Kaohsiung Chenai

Hotels
•
CitySuites
8.4 (5495 reviews)
No. 1, Dayi Street , Kaohsiung , tw

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Friendly staff
Cons:
Cleanliness issues
Noise from other rooms
Limited room amenities

Categories

Cleanliness
7.9
Concerns about dirty carpets and other cleanliness issues.
Service
9.4
Staff were described as friendly and helpful, with prompt assistance.
Location
9.4
Great proximity to attractions and public transport.
Room Quality
7.4
Some complaints about room conditions and overall quality.
Amenities
7.9
Missing amenities like parking and difficulties with the shower.
Value for Money
8.4
Generally perceived as slightly on the higher side.
Food and Beverage
7.9
Breakfast was described as not tasty by some guests.
Overall Experience
8.9
Most guests enjoyed their stay with some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Buffet Restaurant and Classically Decorated Rooms
Indulge in a variety of international dishes and fresh seafood at our buffet restaurant. Relax in our elegantly decorated guest rooms equipped with modern amenities like free WiFi, flat-screen TV, and a safety deposit box.

Convenient Services and Facilities
Enjoy a hassle-free stay with our 24-hour front desk providing complimentary luggage storage. Take advantage of our meeting facilities, fax/photocopying services, and daily maid service for a comfortable and productive visit.

Prime Location Near Key Attractions
Located just steps away from The Pier-2 Art Centre, MRT Yanchengpu Station, and Kaohsiung Museum of History, our hotel offers easy access to the city's top landmarks.

Book now for an unforgettable stay at City Suites - Kaohsiung Chenai.

Important information:

Please be well noted that hotel reserve right to pre-authorize credit card before guests arrive. Please contact hotel if any questions using the contact details on confirmation letter.

Please note that extra bed cannot be added for any room type. For each double/twin room, up to 2 guests can be accommodated. If guests insist to add extra 1 person, additional charges will be collected upon check-in.

There is no parking space available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KHH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for TWD 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5495 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
憶寧 • extended_group • tw
5
2026-03-14 • via Nuitee
劭穎 • extended_group • tw
10
Pros:

地點超優

Cons:

無

2026-03-14 • via Nuitee
C
Carmen Ka Men • couple • hk
9
Pros:

Location and spacious rooms

Cons:

Cleanliness

2026-03-14 • via Nuitee
M
Ming-Tsung • family_with_children • tw
8
2026-03-14 • via Nuitee
N
Niki • couple • gb
8
2026-03-14 • via Nuitee
旅行Yasm • family_with_children • tw
10
2026-03-14 • via Nuitee
H
HSINGJU • family_with_children • tw
8
2026-03-12 • via Nuitee
H
huang • couple • tw
8
2026-03-10 • via Nuitee
C
Chi-yuan • family_with_children • tw
8
Pros:

地點，設備很棒

Cons:

早餐一般

2026-03-09 • via Nuitee
喻雯 • family_with_children • tw
9
這次住面向中庭的地方，雖然沒有景觀可以看但確實安靜多了，上一次住面向對面駁二酒吧那邊，到凌晨3、4點都還有年輕人喝完酒吵鬧的聲音。
Pros:

服務人員態度都非常的好，帶小小孩入住，要求澡盆，服務人員也是馬上很親切地送上，覺得服務很不錯👍

Cons:

就是房價再便宜一些就好，尤其是假日🤣

2026-03-09 • via Nuitee
建維 • couple • tw
10
Pros:

床很好睡，位置超讚

2026-03-09 • via Nuitee
S
Sin Ya • solo_traveller • tw
8
2026-03-09 • via Nuitee
劉 • extended_group • tw
10
2026-03-09 • via Nuitee
T
Tan Kuei • family_with_children • tw
7
Pros:

早餐一般.地點好

Cons:

地毯容易吸味道

2026-03-08 • via Nuitee
F
Fang-Yi • family_with_children • au
10
10 out of 10
Pros:

The staff are the stars of the whole hotel—friendly, warm, and incredibly helpful. Our room was very spacious and spotless. We only wish we could have stayed longer.

Cons:

Nothing at all

2026-03-08 • via Nuitee
欣瑜 • couple • tw
9
2026-03-08 • via Nuitee
欣瑜 • solo_traveller • tw
9
2026-03-08 • via Nuitee
V
Voon Jean • couple • my
8
Overall the stay was pretty decent, if I were to come back I would chose this hotel again.
Pros:

For the price we pay, the room is huge and spacious, with complimantery breakfast it is pretty good value for money. Breakfast (including the drinks) has quite a good variety as well. Love the location, though it is a slight travel from the HSR station, but it is close to the pier and there is so much to explore around the area, not to mention it is close to the dock that we can just walk and hop onto the ferry and travel to Cijin Island. I can say that the location of the hotel is a tourist spot itself.

Cons:

I was told that I got the city view and my room was on the 7th floor, I was a bit surprised my city view was that I can look into another building into someoen's room (vice versa) and a pile of rubbish dump next to that building. At night can be quite noisy because we still can hear groups of people laughing and talking loudly around 2-3am, could be because there is a 24hr convinient store next to the hotel.

2026-03-08 • via Nuitee
I
I CHUN • family_with_children • tw
10
交通方便，服務人員也很親切，離附近景點也很近
Pros:

本次入住海景7樓的房間，視野很好，房間很大，也很安靜

Cons:

早餐選項不多，桌巾盤子也有點老舊

2026-03-06 • via Nuitee
C
CHUN-FU • couple • tw
7
2026-03-06 • via Nuitee