Pertschy Palais Hotel

Hotels
8.1 (5350 reviews)
Habsburgergasse 5 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleaning issues
Old room decor
High price for quality

Categories

Cleanliness
7.7
Some reviews mention cleaning issues and unpleasant odors.
Service
8.5
The staff is described as kind and helpful, although some inconsistency noted.
Location
9
Excellent central location close to major attractions.
Room Quality
7.5
Some rooms are described as old and small with basic furniture.
Amenities
8
Basic amenities available but some expected comforts lacking.
Value for Money
7.5
Some reviews indicate the price is high compared to quality.
Food and Beverage
8.5
Breakfast is well-reviewed but some mention it could be better.
Overall Experience
8.1
Overall experience is generally positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Luxurious Accommodation in Historic Vienna
The 4-star Pertschy Palais Hotel, located in the Baroque Cavriani Palace in Vienna's historic center, offers elegantly furnished rooms with modern amenities. Convenient Location and Nearby Attractions
Situated just steps away from popular landmarks such as the Graben shopping street and Hofburg Palace, guests can easily explore Vienna's iconic sites on foot. Delightful Dining and Services
Indulge in a rich Viennese buffet breakfast and complimentary warm drinks throughout the day. Experience luxury and convenience at Pertschy Palais Hotel. Book your stay now and immerse yourself in Viennese charm.

Important information:

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Breakfast will be not available from January 1, 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 34 per day.

Location

Guest Reviews

8.1
Based on 5350 reviews
Cleanliness: 7.7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.1
D
Duanngam • couple • ie
10
2026-02-14 • via Nuitee
J
Juan N. • couple • es
8
Buena, amabilidad y excelente ubicación.
Pros:

La ubicación es muy buena, excelente. La habitación muy grande.

Cons:

Necesita renovarse,mobiliario y baño.

2026-02-13 • via Nuitee
D
Dragi71 • couple • rs
8
Pros:

Odlicna lokacija, u samom centru. Sobe su udobne , jastuci odlicni. Cisto je i uredno.

2026-02-12 • via Nuitee
S
Schreiber • couple • at
8
2026-02-12 • via Nuitee
L
Louisa • family_with_children • au
8
The staff were so friendly and helpful, letting us leave bags before checking in and after check out
Pros:

Excellent location.

Cons:

Family room for 4 was not made up. Only two towels and sofa bed was not made.

2026-02-11 • via Nuitee
X
Xinping • solo_traveller • it
6
2026-02-10 • via Nuitee
T
Tatiana • couple • fr
10
Pros:

L'emplacement

Cons:

Chambre assez vieillote

2026-02-10 • via Nuitee
I
Ilaria • couple • it
9
2026-02-09 • via Nuitee
P
Piotr • family_with_children • pl
4
Location ok, otherwise unfortunately nothing is ok
Pros:

Location, but this is the only thing I liked

Cons:

This is not really a hotel but rather collection of rooms in a building. I have no idea how it was rated 4-stars, but the badge on the building indicates that this rating expired already (no idea if this is true). There is no parking provided - you have to park in a public parking at approx. 40 EUR a day - I would expect that this is stated as NO PARKING on the site, which would be more correct that misrepresenting that there is a "paid public parking" - such parking is everywhere so nothing to be advertised in the context of hotel stay.

2026-02-09 • via Nuitee
P
Philip • solo_traveller • ca
8
2026-02-08 • via Nuitee
A
András • solo_traveller • hu
10
2026-02-08 • via Nuitee
A
András • solo_traveller • hu
10
2026-02-08 • via Nuitee
F
Friesenbichler • extended_group • at
8
2026-01-31 • via Nuitee
L
Lenka • couple • cz
7
2026-01-31 • via Nuitee
G
Giouli • solo_traveller • gr
8
2026-01-30 • via Nuitee
J
Johannes • extended_group • at
4
2026-01-28 • via Nuitee
S
SEVİL • couple • tr
10
Perfect location
Pros:

The location is excellent, within walking distance of everything, it's a historic building, the rooms are spacious, and the breakfast is delicious. I definitely recommend it.

Cons:

Elevator is outside

2026-01-28 • via Nuitee
M
Mabel • extended_group • us
10
2026-01-26 • via Nuitee
M
Martyn • couple • gb
5
Great location but not a Palace
Pros:

Location and staff

Cons:

Room, noise from other rooms, walkway to room was rickety with drop to car park and bins!

2026-01-26 • via Nuitee
K
Kateřina • family_with_children • cz
6
2026-01-26 • via Nuitee