Pertschy Palais Hotel

Hotels
8.1 (5459 reviews)
Habsburgergasse 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleaning issues
Old room decor
High price for quality

Categories

Cleanliness
7.7
Some reviews mention cleaning issues and unpleasant odors.
Service
8.5
The staff is described as kind and helpful, although some inconsistency noted.
Location
9
Excellent central location close to major attractions.
Room Quality
7.5
Some rooms are described as old and small with basic furniture.
Amenities
8
Basic amenities available but some expected comforts lacking.
Value for Money
7.5
Some reviews indicate the price is high compared to quality.
Food and Beverage
8.5
Breakfast is well-reviewed but some mention it could be better.
Overall Experience
8.1
Overall experience is generally positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Luxurious Accommodation in Historic Vienna
The 4-star Pertschy Palais Hotel, located in the Baroque Cavriani Palace in Vienna's historic center, offers elegantly furnished rooms with modern amenities. Convenient Location and Nearby Attractions
Situated just steps away from popular landmarks such as the Graben shopping street and Hofburg Palace, guests can easily explore Vienna's iconic sites on foot. Delightful Dining and Services
Indulge in a rich Viennese buffet breakfast and complimentary warm drinks throughout the day. Experience luxury and convenience at Pertschy Palais Hotel. Book your stay now and immerse yourself in Viennese charm.

Important information:

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Breakfast will be not available from January 1, 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 34 per day.

Location

Guest Reviews

8.1
Based on 5459 reviews
Cleanliness: 7.7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.1
C
Cenk • family_with_children • tr
10
Pros:

Mükemmel konum. Temiz oda. Güzel hizmet.

2026-04-11 • via Nuitee
J
Juliane • extended_group • de
9
Das war unser 2. Wienaufenthalt und wir haben uns sehr wohlgefühlt
Pros:

Die Lage, der Charme

Cons:

Fehlende Abdeckung Fernbedienung ( 😉).

2026-04-11 • via Nuitee
S
Susanne • solo_traveller • de
10
Tolles, zentrales Hotel mit Flair.
Pros:

Sehr freundliches, hilfsbereites Personal. Charmante Zimmer, gutes Frühstück mit ebenfalls sehr tollem Personal. Lage absolut perfekt, U Bahn direkt im der Nähe, wie auch Supermarkt. Ist aber schon etwas in die Jahre gekommen..Wer etwas Modernes, sucht, wo es hippes Frühstück mit Matcha und Dinkel gibt, ist falsch. Aber ein gemütliches, sauberes, zentrales Hotel mit dem Charme der Vergangenheit bekommt man!

Cons:

Betten sehr weich. Ist aber Geschmackssache.

2026-04-10 • via Nuitee
M
michael • couple • it
9
2026-04-10 • via Nuitee
V
Varga • family_with_children • ie
10
Fabulous location
Pros:

Excellent location, kind and flexible staff, cleanliness everywhere, great atmosphere, little goodies in the room. We just loved it, and would certainly come back.

Cons:

I missed some extra blankets in the room.
And maybe the view wasn't the best, overlooking the inner yard.

2026-04-09 • via Nuitee
P
Pierre • solo_traveller • ch
7
Très bien
Pros:

L'emplacement est fantastique
Le personnel très serviable

Cons:

La chambre est très petite. Adaptée à des enfants

2026-04-08 • via Nuitee
T
TAIKO • couple • jp
10
ここを選んで良かったです‼️
Pros:

ホテルのロケーションが観光の中心地に近くて便利でした❣️

Cons:

エアコンデｨションの場所がわからず大変でした。

2026-04-08 • via Nuitee
S
Schrader • solo_traveller • de
7
Pros:

Historisches Ambiente.

Cons:

Zimmer eon bisschen lieblos - aber mit historischer Ausstrahlung.

2026-04-08 • via Nuitee
P
Patrizia • family_with_children • it
9
Favoloso!!!
Pros:

Non abbiamo usufruito della colazione. Hotel in posizione centralissima. Silenzioso, pulito ed elegante.

Cons:

Il bagno un po’ piccolo e senza finestra.

2026-04-08 • via Nuitee
R
Robin • couple • ca
9
Pros:

Location, staff, breakfast

2026-04-08 • via Nuitee
K
Klaus-Dieter • solo_traveller • de
10
2026-04-07 • via Nuitee
A
Anna • solo_traveller • sk
8
Pros:

The perfect place in the absolute center of Vienna. Vibe of the late centuries. Very comfortable bed. Hot chocolate available on the reception.

Cons:

There is an elevator on the courtyard with gallery rooms. Atmospherically it was very nice, but the feeling of going alone in the evening on the gallery was not the best. As an alone traveller I would probably choose something different.

2026-04-06 • via Nuitee
K
katia • family_with_children • it
9
2026-04-06 • via Nuitee
S
Süleyman Gizem • couple • tr
10
Pros:

Beklentilerimi karşıladı. Konum olarak çok iyiydi. Olumsuz bir şeyle karşılaşmadım.

2026-04-05 • via Nuitee
M
Maria Pia • couple • uy
7
Buena ubicación y buen desayuno
Pros:

La ubicación es muy buena, es un hotel bastante particular, se ingresa a un ascensor que está fuera del edificio, pero eso no fue un problema

Cons:

Pésimo el baño, pequeño, muy incómodo, el agua de la ducha se salía
Extremadamente incómodo y pequeño

2026-04-05 • via Nuitee
J
Julianna • extended_group • us
10
Pros:

Perfect location. The staff were great! Our room was very comfortable to stay in.

2026-04-05 • via Nuitee
S
Simona • couple • it
9
2026-04-05 • via Nuitee
F
federica • couple • it
10
Straconsigliato
Pros:

Personale. Posizione centralissima. Servizi da 5 stelle

2026-04-04 • via Nuitee
N
Nancy Taylor • solo_traveller • us
10
A real gem in the heart of Vienna.
Pros:

The location was superb and I wanted something old and quaint. I loved feeling a part of old Vienna.

Cons:

There was nothing I didn’t like.

2026-04-04 • via Nuitee
C
Cristiana • solo_traveller • it
8
2026-04-03 • via Nuitee