Pertschy Palais Hotel

Hotels
8.1 (5399 reviews)
Habsburgergasse 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleaning issues
Old room decor
High price for quality

Categories

Cleanliness
7.7
Some reviews mention cleaning issues and unpleasant odors.
Service
8.5
The staff is described as kind and helpful, although some inconsistency noted.
Location
9
Excellent central location close to major attractions.
Room Quality
7.5
Some rooms are described as old and small with basic furniture.
Amenities
8
Basic amenities available but some expected comforts lacking.
Value for Money
7.5
Some reviews indicate the price is high compared to quality.
Food and Beverage
8.5
Breakfast is well-reviewed but some mention it could be better.
Overall Experience
8.1
Overall experience is generally positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Luxurious Accommodation in Historic Vienna
The 4-star Pertschy Palais Hotel, located in the Baroque Cavriani Palace in Vienna's historic center, offers elegantly furnished rooms with modern amenities. Convenient Location and Nearby Attractions
Situated just steps away from popular landmarks such as the Graben shopping street and Hofburg Palace, guests can easily explore Vienna's iconic sites on foot. Delightful Dining and Services
Indulge in a rich Viennese buffet breakfast and complimentary warm drinks throughout the day. Experience luxury and convenience at Pertschy Palais Hotel. Book your stay now and immerse yourself in Viennese charm.

Important information:

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Breakfast will be not available from January 1, 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 34 per day.

Location

Guest Reviews

8.1
Based on 5399 reviews
Cleanliness: 7.7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.1
D
davide • couple • nl
8
2026-03-13 • via Nuitee
N
Nayara • couple • br
4
2026-03-13 • via Nuitee
A
Alexandre • couple • fr
8
2026-03-10 • via Nuitee
N
Nataliia • solo_traveller • ua
9
2026-03-10 • via Nuitee
J
Jens Christian • couple • dk
8
Pros:

Central beliggenhed

2026-03-10 • via Nuitee
S
Susanna • couple • am
10
2026-03-10 • via Nuitee
S
Susanna • couple • am
10
2026-03-10 • via Nuitee
M
Martina • solo_traveller • it
9
2026-03-09 • via Nuitee
K
Katja • couple • de
10
Pros:

Freundliches und kompetentes Personal, gutes Frühstück, schönes Zimmer, sehr gute Lage, ein wunderbares Hotel

2026-03-08 • via Nuitee
G
Giampaolo • couple • it
7
Pros:

Ottima posizione

Cons:

Mi hanno fatto pagare 25€ per check in anticipato due ore prima del previsto con la stanza PRONTA !!!
Struttura non da 4 stelle in Austria

2026-03-07 • via Nuitee
A
Anita • couple • at
10
Traumhaft - diesen Aufenthalt werden wir nicht so schnell vergessen, einfach einzigartig!
Pros:

Freundliches Personal bei der Rezeption, wunderschöne Zimmer im Altbau.
Wir kommen gerne mal wieder, auch wegen der besonders guten Lage mitten im Zentrum!
Wunderschön!

Cons:

Das Zimmer war nur über den Innenhof/Pawlatschen erreichbar, man muss ins Freie.
Trotzdem - das stört nicht, und gehört zum ansprechenden historischen Ambiente einfach dazu.

2026-03-06 • via Nuitee
B
Barry • couple • ie
8
Good clean comfortable hotel overall in a good location
Pros:

Nice old style hotel in a good location, staff were friendly. Would stay there again

2026-03-06 • via Nuitee
özgür • couple • tr
8
Cons:

Otopark hizmeti yok. Özel bir otoparkı kullanıyorsunuz ve otelden pahalı.

2026-03-03 • via Nuitee
S
Stefan • couple • bg
10
Perfect location, great price, friendly and accompdating staff
2026-03-02 • via Nuitee
F
Frédérique • couple • nl
8
2026-03-02 • via Nuitee
E
Ercan • solo_traveller • tr
8
Pros:

Konumu merkezi, çalışanları güler yüzlü

2026-03-01 • via Nuitee
C
Claudia • couple • at
8
2026-03-01 • via Nuitee
I
Irene • solo_traveller • ch
10
Pros:

Mein absolutes Lieblingshotel in Wien. Sehr schönes geräumiges Zimmer in nostalgischer Romantik. Ruhige zentrale Lage im Zentrum, nahe von Hofburg und Graben. Sehr nettes Personal. Rezeption ist die ganze Nacht bedient.
Frühstück kann ich nicht beurteilen, da ich keines gebucht habe. Werde gerne wieder kommen.

2026-02-26 • via Nuitee
G
Georgia • solo_traveller • gr
10
Pros:

Όλα,πολυ κοντά από την κεντρική πλατεία της Βιέννης!Καθαρό,άνετο,όμορφο!! Εξυπηρετικό το το προσωπικό στη reception!!

Cons:

Δεν υπάρχει κάτι!

2026-02-26 • via Nuitee
J
Joana • couple • al
10
2026-02-26 • via Nuitee