Holiday Inn Express & Suites Salt Lake City South - Murray by IHG

Both day and evening staff were awesome! We had one issue with the bathroom fan making a loud squealing noise and they didnt even hisatate to move us (i guess maintenance was gone by the time we called) they were super friendly and just awesome.

Our stay was disappointing. Upon arrival on 10/8, the front desk staff was unwelcoming and rude. The first room we were given had not been cleaned, with furniture stacked on beds and tables. After being moved, the second room was only slightly cleaner. There were just two towels provided, and staff were unhelpful when asked for more. On 10/11, the same employee was rude to my wife over a simple request for a paper plate. I travel often, and this was one of the least pleasant hotel experiences I’ve had.

They were very kind to us at check in and let us get in our room a little early. However, the room we got put in wasn't the same quality we're used to at Holiday Inn rooms. The carpet had quite a few burn marks which wasn't the end of the world, but what i didn't like was the ottoman in the room was very stained and dirty looking.
I also still haven't received my $100 deposit back after 2 weeks.

My family and I came to Utah to visit relatives and chose this hotel as it was close to them.

Our room had 2 queen beds so we could fit 2 adults and 2 children comfortably. One of the bed frames was broken so the bed leaned.

The TV never turned on to the channels to watch anything. Had to go to the TV itself and flip thru the input/source to get it to actual TV channels.

We were told housekeeping was supposed to come daily to clean rooms. They never came once and we've seen them clean other rooms on our floor.

They also left empty shampoo, conditioner, and body wash bottles in the bathroom so we couldn't properly clean ourselves in the shower.

Breakfast food is average. The most noteworthy food was the pancake making machine.

The pool at the hotel is indoors but the water in the pool was freezing. The spa was decent.

Parking was good and we could always find a spot even late in the evening.

Staff was always friendly during our stay.

Best beds I’ve had in a long time. Place was clean and quiet

We enjoyed our stay! Clean rooms, great staff!

Was the perfect place to choose for a night getaway! My bf and I decided to spend an extra night in SLC and got this place last minute, staff was welcoming and sweet! And overall clean!

Good stay

The housekeeping staff never came to our room to replenish towels or empty the garbage or make the beds. We were there three nights.

The room was clean and bathroom especially clean. The room probably should have been aired out a bit before we came. Breakfast did not have a lot of variety but the breakfast lady was very helpful. Climate control was easy. We'll definately stay again. Great location too.

Nice hotel breakfast options could have been better but overall happy with out stay

clean room, great location ,good beds

Room wasn’t clean, we had to switch rooms.

Not sure why Expedia sent me a review for they lost my reservation worth the hotel even though they sent me the reservation 4 days before.
Been using Expedia for a long time and this was a surprise. Hotel ended up securing me a room and staff was very helpful. Expedia was trying to find me a new location. I declined. Very disappointed.

It was what it was for a hotel room but the staff was not friendly or helpful.

Clean

Hotel room was good but the landscaping was all dead and looked terrible.

Room and service was bad

It was a wonderful stay, all went well and We would stay there again.

Staff wasvery nice.