Cosmos Pacifico Hotel

Hotels
8.5 (881 reviews)
Calle 3 # 1ª - 57 , Buenaventura , co

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Cleanliness needs improvement
Limited food options
Some noise disturbances

Categories

Cleanliness
7.25
Several mentions of unclean areas, including dirty pool and hall carpets.
Service
9.25
Staff is generally polite, with some positive mentions of individual staff members.
Location
9.75
Excellent location with good safety, highly rated by guests.
Room Quality
8.25
Rooms are spacious but some mention noise issues and lack of maintenance.
Amenities
7.75
Basic amenities, with comments indicating potential improvements needed.
Value for Money
8.75
Perceived as expensive by some, though positive experiences balance this out.
Food and Beverage
7.75
Breakfast was rated as basic, and some requests for more variety mentioned.
Overall Experience
9.25
Overall, the guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Amenities and Services

Experience a blend of comfort and convenience at Cosmos Pacifico Hotel. Indulge in our outdoor swimming pool and rejuvenate at our spa and wellness centre. Stay connected with complimentary Wi-Fi throughout your stay.

Comfortable Accommodations

Relax in our air-conditioned rooms equipped with a minibar and safety deposit box. Freshen up in the private bathrooms featuring a shower.

Convenient Location

Conveniently situated just a short walk from Zona Franca and Buenaventura Port, Cosmos Pacifico Hotel offers easy access to the city's key attractions. Book now to enjoy a memorable stay at our hotel.

Important information:

Please note that foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt when purchasing a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.

Please note that the property won't offer air conditioning from April 10th until April 13th, 2018.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 881 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.25
L
Loaiza Mora • family_with_children • co
10
Pros:

El desayuno es excelente

2026-03-09 • via Nuitee
R
Ramirez • couple • co
10
2026-03-09 • via Nuitee
J
Javier mejia • solo_traveller • co
6
Pros:

El hotel está bien

Cons:

La chica de la recepción tiene una mala actitido

2026-03-08 • via Nuitee
E
Emma • couple • co
8
2026-03-06 • via Nuitee
B
blanco • family_with_children • co
7
2026-03-05 • via Nuitee
R
Ramiro Andres • extended_group • co
3
Cómodo , pero tienen muchas cosas que mejorar
Pros:

Atención del señor en la parte del restaurante .

Cons:

un caos el tema del parqueadero , muy mal gestionado .
Más de 25 minutos esperando para salir en el parqueadero

2026-03-02 • via Nuitee
A
ANA MARIA • solo_traveller • co
10
muy bien gracias
2026-02-27 • via Nuitee
O
Omar Alberto • couple • es
7
MAL OLOR
Pros:

Todo muy bien, limpieza y instalaciones buenas.

Cons:

NO ME GUSTÓ QUE AL ENTRAR AL HOTEL HABÍA UN MAL OLOR MUY RARO, CADA VEZ QUE SE ENTRA AL HOTEL TE RECIBE ESE MAL OLOR, PIENSO YO QUE DEBERÍAN DE BUSCAR QUE LO CAUSA Y SOLUCIONARLO

2026-02-12 • via Nuitee
L
LUIS • solo_traveller • co
8
2026-02-10 • via Nuitee
A
Ariel Arguelles • solo_traveller • co
7
Pros:

La comodidad de la habitación

Cons:

El deterioro de la infraestructura del hotel y las largas esperas en el restaurante

2026-01-30 • via Nuitee
D
Dora • extended_group • co
10
2026-01-26 • via Nuitee
S
Sebastian • extended_group • co
7
2026-01-21 • via Nuitee
D
Deivid • couple • co
10
2026-01-19 • via Nuitee
A
Andres • family_with_children • co
9
2026-01-19 • via Nuitee
I
Ildefonso • solo_traveller • co
5
pesima
Pros:

calidad de los alimentos

Cons:

el estado de la habitacion . el aseo y el baño.. no proporcionan vaso ..
el servicio del citofono no tenia dircetorio.. interumpieron el servicio del agua y no dispone de agua caliente

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
Nice hôtel, needs maintenance!
Pros:

The location was excellent. Near everything we wanted to see.

Cons:

The hotel needs better maintenance, especially the bathrooms!

2026-01-19 • via Nuitee
A
Alejandro • couple • co
10
2026-01-19 • via Nuitee
S
Samuel • couple • co
10
2026-01-19 • via Nuitee
A
ANA MARIA • couple • co
10
Comodidad
Pros:

Servicio excelente

2026-01-19 • via Nuitee
G
GRANADOS CEBALLOS • couple • co
10
2026-01-17 • via Nuitee