Cosmos Pacifico Hotel

Hotels
8.5 (1027 reviews)
Calle 3 # 1ª - 57 , Buenaventura , co

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Cleanliness needs improvement
Limited food options
Some noise disturbances

Categories

Cleanliness
7.25
Several mentions of unclean areas, including dirty pool and hall carpets.
Service
9.25
Staff is generally polite, with some positive mentions of individual staff members.
Location
9.75
Excellent location with good safety, highly rated by guests.
Room Quality
8.25
Rooms are spacious but some mention noise issues and lack of maintenance.
Amenities
7.75
Basic amenities, with comments indicating potential improvements needed.
Value for Money
8.75
Perceived as expensive by some, though positive experiences balance this out.
Food and Beverage
7.75
Breakfast was rated as basic, and some requests for more variety mentioned.
Overall Experience
9.25
Overall, the guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Amenities and Services

Experience a blend of comfort and convenience at Cosmos Pacifico Hotel. Indulge in our outdoor swimming pool and rejuvenate at our spa and wellness centre. Stay connected with complimentary Wi-Fi throughout your stay.

Comfortable Accommodations

Relax in our air-conditioned rooms equipped with a minibar and safety deposit box. Freshen up in the private bathrooms featuring a shower.

Convenient Location

Conveniently situated just a short walk from Zona Franca and Buenaventura Port, Cosmos Pacifico Hotel offers easy access to the city's key attractions. Book now to enjoy a memorable stay at our hotel.

Important information:

Please note that foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt when purchasing a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.

Please note that the property won't offer air conditioning from April 10th until April 13th, 2018.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BUN

Location

Guest Reviews

8.5
Based on 1027 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.25
L
Lincerm family_with_children us
3
Cucarachas
Pros:

La ubicación es muy estratégica

Cons:

El aseo en las habitaciones no era acorde al cobro, encontré cucarachas en la habitación y pese a que me cambiaron encontré la misma situación en la otra habitación.
Éramos 3 personas pero solo proporcionaban 2 toallas y al pedir la tercera nos decían que era prohibido... esto por parte del personal de aseo

2026-08-29 via Nuitee
E
Edgar Augusto solo_traveller co
10
2026-08-28 via Nuitee
W
William extended_group co
9
COMODIDAD Y TRANQUILIDAD
Pros:

EXCELENTE PISCINA

2026-08-27 via Nuitee
E
Edward Samir couple co
9
Pros:

El personal amable

Cons:

Incremento del valor en 100 mil pesos

2026-08-23 via Nuitee
A
Adriana solo_traveller it
7
Così Così
Pros:

Accoglienza dei ragazzi della reception

Cons:

La pulizia e la colazione

2026-08-21 via Nuitee
E
Edward Samir couple co
8
2026-08-20 via Nuitee
K
Katerine Maribel couple co
10
Pros:

Cosmos del Pacífico es mi hotel favorito en Buenaventura. Sus altos estándares de confort, atención, servicios, ubicación estratégica y belleza en todo su esplendor; lo posicionan como una experiencia de deleite para el descanso y satisfacción durante la estadía

2026-08-18 via Nuitee
L
LILIANA MARIA solo_traveller co
8
Pros:

La ubicacion y personal amable

Cons:

El baño un poco incomodo y las toallas manchadas

2026-08-14 via Nuitee
A
anonimo solo_traveller co
10
2026-08-13 via Nuitee
J
John couple ca
7
Pros:

Clean, close to the port.

Cons:

The wifi didn't work very well.

2026-08-12 via Nuitee
Y
Yuridis Arias Romero solo_traveller co
10
Pros:

La habitacion doble con balcon fue excelente. La atención del personal es genial.

2026-08-04 via Nuitee
M
montaño oliveros family_with_children cl
4
Pros:

Piscina sucia, limitaciones de uso de baños, las habitaciones faltaba aseo

Cons:

el desayuno rico y la ubicacion

2026-08-04 via Nuitee
D
David solo_traveller co
9
Pros:

Muy buen hotel, excelente ubicación cerca al muelle turístico de Buenaventura

Cons:

Es muy difícil ponerse en contacto con el hotel para cualquier requerimiento, nunca contestan

2026-08-03 via Nuitee
C
Cesar couple co
10
2026-08-02 via Nuitee
A
AURA couple co
10
Pros:

La alimentacion y el personal excelente!

2026-07-24 via Nuitee
F
Fabian solo_traveller co
10
Pros:

Todo

2026-07-23 via Nuitee
J
Jhon James couple co
10
2026-07-23 via Nuitee
P
Prado solo_traveller co
4
Pros:

El desayuno. La atención del recepcionista y señoras de limpieza.

Cons:

Las fotos son del establecimiento apenas inaugurado porque actualmente están muy deterioradas. Los balcones sucios y descuidados. No respondieron mensajes en la app. Habitaciones muy apeñuscadas, no coincide con la expectativa de la foto. Muy costoso y no lo valió.

2026-07-22 via Nuitee
J
Jose couple nl
10
2026-07-21 via Nuitee
J
Juan Pablo solo_traveller co
9
Una noche en Buenaventura
Pros:

Las instalaciones

Cons:

Ofrecen desayuno desde las 6am, pero fui a tomarlo a las 6:20 y no estaba todo disponible, no había jabón en la ducha

2026-07-19 via Nuitee