Cosmos Pacifico Hotel

Hotels
8.5 (1001 reviews)
Calle 3 # 1ª - 57 , Buenaventura , co

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Cleanliness needs improvement
Limited food options
Some noise disturbances

Categories

Cleanliness
7.25
Several mentions of unclean areas, including dirty pool and hall carpets.
Service
9.25
Staff is generally polite, with some positive mentions of individual staff members.
Location
9.75
Excellent location with good safety, highly rated by guests.
Room Quality
8.25
Rooms are spacious but some mention noise issues and lack of maintenance.
Amenities
7.75
Basic amenities, with comments indicating potential improvements needed.
Value for Money
8.75
Perceived as expensive by some, though positive experiences balance this out.
Food and Beverage
7.75
Breakfast was rated as basic, and some requests for more variety mentioned.
Overall Experience
9.25
Overall, the guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Amenities and Services

Experience a blend of comfort and convenience at Cosmos Pacifico Hotel. Indulge in our outdoor swimming pool and rejuvenate at our spa and wellness centre. Stay connected with complimentary Wi-Fi throughout your stay.

Comfortable Accommodations

Relax in our air-conditioned rooms equipped with a minibar and safety deposit box. Freshen up in the private bathrooms featuring a shower.

Convenient Location

Conveniently situated just a short walk from Zona Franca and Buenaventura Port, Cosmos Pacifico Hotel offers easy access to the city's key attractions. Book now to enjoy a memorable stay at our hotel.

Important information:

Please note that foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt when purchasing a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.

Please note that the property won't offer air conditioning from April 10th until April 13th, 2018.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1001 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.25
J
Jesús Eduardo solo_traveller co
10
2026-07-15 via Nuitee
J
jaramillo baptista solo_traveller co
1
Cons:

Que hay que pagar la tarifa plena,, pero no cuenta con agua las 24 horas, mientras que otros hoteles más baratos tiene las 24 horas

2026-07-13 via Nuitee
I
Isabella couple co
1
2026-07-13 via Nuitee
E
Edward Samir couple co
8
2026-07-12 via Nuitee
J
Juan couple co
1
Siendo el “mejor” hotel de buenaventura. Estuvo pésimo todo.
Pros:

Nada

Cons:

No había agua.
No había parqueadero para carro.
La comida pésima. Habían algunos alimentos del desayuno podrido. Como por ejemplo los champiñones. La comida con moscas volando y el personal ni se inmutaba.

2026-07-12 via Nuitee
C
Cristian Javier family_with_children de
7
Gut.
Pros:

Das Frühstück war leider sehr enttäuschend.
Sehr wenig Auswahl und das was sa war hat nicht gut geschmeckt. Nicht mal eine Kaffeemaschine in einem 4 Sterne Hotel. Wir haben mehr erwartet.

Cons:

Frühstück, Frühstück und Frühstück.

2026-07-11 via Nuitee
C
Carolina solo_traveller co
7
Pros:

La calidad de las habitaciones, el desayuno muy rico y variado.

Cons:

El TV no es Smart TV solo canales básicos.. tuvimos un inconveniente con una habitación pero nos cambiaron y no hubo mayor problema.

2026-07-11 via Nuitee
M
moreno andres couple co
10
2026-07-08 via Nuitee
A
Alex solo_traveller co
10
Pros:

Excelente Servicio, cerca a todo y amabilidad..

Cons:

Estaba dañada la nevera.

2026-07-07 via Nuitee
M
Mazuera solo_traveller au
9
2026-07-07 via Nuitee
J
johan solo_traveller co
10
2026-07-07 via Nuitee
M
Mazuera family_with_children co
9
Un lugar muy bueno
Pros:

El personal, la alimentación

2026-07-07 via Nuitee
R
Rocco Angulo solo_traveller co
10
Cons:

Que la piscina siempre está llena de gente del bar que no va a la piscina.

2026-07-07 via Nuitee
N
Neiza Ruth solo_traveller co
8
2026-07-05 via Nuitee
R
Rendón higuera solo_traveller co
9
2026-07-04 via Nuitee
C
Chaian solo_traveller co
10
Pros:

El sitio fue hermoso

2026-07-03 via Nuitee
K
Kenny solo_traveller co
10
Pros:

Todo.

2026-07-03 via Nuitee
C
Cortez couple co
10
2026-07-01 via Nuitee
O
Orozco garcia family_with_children co
8
buena
Pros:

me gustó mucho la cama cómoda la limpieza y el lugar agradable

Cons:

la piscina se veía sucia

2026-07-01 via Nuitee
Y
Yolanda couple es
10
Pros:

La habitación, la comida y la atención

2026-06-24 via Nuitee