EA Hotel Atlantic Palace

Hotels
•
EA Hotels
8.4 (951 reviews)
Tržiště 37/23 , Karlovy Vary , cz

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inadequate breakfast capacity
Some amenities unavailable

Categories

Cleanliness
7.79
Several reviews mentioned cleanliness issues with dirty carpets and bedding.
Service
9.26
The staff was noted as friendly and helpful, despite some operational issues.
Location
9.3
Multiple reviews highlighted the excellent location in the city center.
Room Quality
8.25
Rooms were described as spacious and cozy, but some noted they were in need of renovation.
Amenities
7.28
Some amenities like the sauna were unavailable, contributing to lower scores.
Value for Money
8.74
Generally good value for the location, despite some complaints.
Food and Beverage
7.79
Mixed reviews about breakfast quality and the dining area's size.
Overall Experience
8.76
Overall a pleasant stay with some improvements needed, especially in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:56

Property Description

Luxury Accommodation in the Heart of Karlovy Vary

Historic Elegance and Modern Comfort: The Atlantic Palace, a luxury spa hotel, offers a unique blend of historic charm and modern amenities. From bright, well-furnished rooms to state-of-the-art facilities, your stay promises both comfort and style.

Culinary Delights and Scenic Views: Indulge in exquisite dining at the a-la-carte restaurant and enjoy panoramic views at the Sky bar on the top floor. The perfect setting for a memorable dining experience.

Wellness Oasis by the River: Relax and rejuvenate with a variety of spa treatments and wellness procedures available at the hotel's wellness centre. Unwind in the tranquil surroundings, surrounded by forests and the soothing riverbank.

Experience the epitome of luxury and relaxation at Atlantic Palace. Book your stay now for an unforgettable getaway.

Important information:

Please note that shuttle service is possible for an extra surcharge, please contact the property for more information. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 951 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
G
Gunel • extended_group • az
7
Cons:

I did not like check out time. It was 10:00. I have never seen in another hotels

2026-03-27 • via Nuitee
A
Anna • family_with_children • de
8
Pros:

Zimmer Mega Ausstattung Mega, Bett, Bad alles sehr toll . Nur das schlafsoffa hat seine besten Zeiten definitiv hinter sich

Cons:

In der Beschreibung steht, dass auch Glütenfreies essen angeboten wird. Das stimmt nicht ganz . Das betrifft nur Frühstück. Ok. Gegen Aufpreis. Auch ok. Aber für 5 Euro 3 mini Muffins und 3 Stück Brot mit übelsten Gefrierbrand. Das war enttäuschend. Das war dann alles mit angeboten " wir haben auch Glütenfreies essen "

2026-03-27 • via Nuitee
O
Oksana • extended_group • cz
1
Плохое
Cons:

Не было туалетных принадлежностей. Тапочек и завтрак отвратителтный.

2026-03-24 • via Nuitee
S
SAEED • extended_group • sa
4
غير مرضيه
Pros:

الموقع فقط

Cons:

الاثاث جدا قديم ومتهالك والسجاد مهتري
وموظف الاستقبال كان اسلوبه جدا غير محترم في الاستقبال والتوديع كان فظ ولايجيد التعامل مع السياح وكان واجهه سيئه للمكان ولن اعيد التجربه مره اخرى في هذا الفندق

2026-03-20 • via Nuitee
G
Gliozeriene • solo_traveller • de
9
2026-03-19 • via Nuitee
K
Karsten • couple • de
7
Ein angenehmer Aufenhalt
Pros:

Schöne Lage, gepflegte und saubere Zimmer. Trotz der zentralen Lage war es ruhig.
Wasserkocher auf dem Zimmer und eine kleine Auswahl an Tee und Kaffee.

Cons:

Der Empfang an der Rezeption absolut lustlos. Das lustlose Verhalten änderte sich auch nicht im Laufe des Aufenthaltes. Bei Fragen störte man den Rezeptionisten beim Versunkensein im Smartphone.
Die ungemütliche Bar schließt um 20 Uhr, eine Hottellobby ist nicht vorhanden.

2026-03-15 • via Nuitee
M
Mariya • family_with_children • bg
10
2026-03-13 • via Nuitee
E
Ecaterina • couple • cy
10
2026-03-11 • via Nuitee
A
Alena • couple • pl
8
2026-03-08 • via Nuitee
M
Matouš • couple • cz
7
Pros:

Velmi dobré místo, Hotel přímo na promenádě. Výborná snídaně.

Cons:

Zařízení pokoje je již zastaralé, třeba televize :D :D to už se jen tak nevidí.
Parkoviště u hotelu nebylo - prý plné ale nebylo žádné, nucené parkování na kopci vzdálené placené, výhoda bylo že se šlo dostat zpět lanovkou.

2026-03-06 • via Nuitee
M
Mariya • couple • de
10
2026-03-02 • via Nuitee
K
Klvac • couple • cz
6
2026-02-27 • via Nuitee
N
Natalia • couple • de
2
Cons:

Невкусные завтраки и ужины, на завтраке были поданы заветренные фрукты с ужина. Грязный ковролин в комнате, пятна на гардинах, грязь в лечебном отделении.

2026-02-26 • via Nuitee
L
Liubov • couple • cz
10
2026-02-26 • via Nuitee
J
Jan • couple • cz
7
2026-02-26 • via Nuitee
A
Anna-Lena • extended_group • de
7
2026-02-26 • via Nuitee
G
gyuri • solo_traveller • hu
10
2026-02-24 • via Nuitee
B
Benjamin • solo_traveller • de
9
Wunderschöne Unterkunft mit nettem Personal
Pros:

Super zentral, direkt am Fluss inmitten der Altstadt und der Sehenswürdigkeiten. Das Hotel ist wunderschön eingerichtet, das Zimmer war riesig und das Bad schön modern. Das Personal war sehr freundlich

Cons:

Die Qualität des Frühstücks könnte verbessert werden. Es gab zwar eine große Auswahl aber vieles schmeckte verkocht oder bisschen fad

2026-02-24 • via Nuitee
Y
YELENA • solo_traveller • kz
8
2026-02-23 • via Nuitee
L
Liubov • couple • cz
10
2026-02-12 • via Nuitee