XO Hotels Couture

Nice and clean hotel

I genuinely struggle to find anything positive to say about this hotel.

The room had no air conditioning whatsoever. When I complained that the room was unbearably hot, I was simply told to "open the window." Unfortunately, the hotel is located next to one of the busiest highways in Amsterdam, meaning opening the window resulted in constant traffic noise throughout the night. Sleep was practically impossible.

After further complaints, I was eventually given a fan. Sadly, even that was broken.

There is no restaurant on-site. When I asked the receptionist where I could get dinner, I was literally pointed towards the vending machines. Not exactly what you expect when staying at a hotel. We ended up having to walk around the corner to find food and even basic necessities such as bottled water because none was provided in the room.

The surrounding area felt incredibly unsafe. There were people openly drinking, smoking, and loitering in the streets. Several individuals appeared heavily intoxicated, with some seemingly passed out nearby. It was far from the welcoming and safe environment you would expect when visiting Amsterdam.

The service was equally disappointing. When we asked for a glass, the one provided was filthy and clearly hadn't been cleaned properly. We purchased food from a local shop and politely asked for a plate, but were refused. Somehow they couldn't provide a plate, yet they managed to hand us a plastic knife and fork.

The staff throughout our stay were dismissive, unhelpful, and at times outright rude. Every request felt like an inconvenience.

I've stayed in budget hotels, hostels, and roadside motels across Europe, and this was by far one of the worst hospitality experiences I've ever encountered. Between the unbearable room conditions, lack of basic amenities, poor service, questionable cleanliness, and the atmosphere surrounding the hotel, I would strongly recommend looking elsewhere.

Avoid at all costs.

Colazione abbondante ottima ! staff molto gentile

La posizione non è in Centro ma facilmente raggiungibile col Tram 2 (ferma proprio davanti all'hotel) in 20-25min.
La colazione è ottima, vasta scelta di dolce e salato per tutti i gusti. Camera e bagno ampi e confortevoli

I am basing my rating comparing my options at booking time. It was the cheapest option that's relatively close to the city but also easy to get from the airport. All things considered, the hotel was nice, check in and check out was easily done at self check desks, the staff is friendly if you reach out, towels were clean every day and it was enough room for 3 people. I would book this hotel again if I had to choose again.

la qualité de l'hotel, le petit dejeuner très copieux, le transport en tram pour le centre ville très facile au pied de l'hotel

We had a really great stay here. The location was perfect for us—it’s away from the crowded, touristy downtown areas, and we loved being in a quieter residential neighborhood. At the same time, it is incredibly convenient because the tram stop is right by the hotel, making it easy to get anywhere.

The staff were super friendly, and the room was very clean. We were very satisfied with our stay and would definitely recommend it if you want a comfortable spot slightly outside the main hustle and bustle.

the breakfast was good and tasty, room was nice and clean, location was ton for walking but the transport was very close so it was very comfortable and easy to reach any location.

Proche d un arrêt de tram
Bonne chambre
Propre

Hotel a 15 minuti dal centro, a piedi dista un pochino.. ma davanti proprio a 30 mt dall'ingresso dell'hotel vi è la fermata del tram n. 2 che porta direttamente in centro! camera pulite, spaziose, nuove e silenziose! letto comodissimo, doccia wow e colazione strepitosa. Consigliatissimooooo!

The hotel has a garage for 25€ per night.