Vansana Riverside Hotel

Hotels
Independent
5.6 (21 reviews)
Ban Sithane Neua, Sikhottabong District, Vientiane , Vientiane , LA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free airport transportation
Free breakfast
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
1
Guests consistently complained about poor cleanliness with dirty showers, clogged drains, and stained towels.
Service
5
Mixed reviews on service quality, with mentions of broken bathroom amenities and unclean shower heads.
Location
5
Location was not a major focus in reviews, so the rating is average based on available feedback.
Room Quality
3.5
Rooms received negative feedback due to broken bathroom doors and lack of basic amenities like shower gel and shampoo.
Amenities
5
No specific mentions of amenities apart from the lack of essential bathroom items.
Value for Money
5
Price was not a major point of discussion in reviews, leading to a mid-range rating for value.
Food and Beverage
5
No feedback provided on food and beverage services.
Overall Experience
3
Overall negative experiences reported, with guests checking out early without a refund due to poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 18:56

Property Description

Luxurious Amenities

Indulge in the outdoor pool, complimentary Wi-Fi, and tour assistance. Unwind with a meal at the restaurant or enjoy room service.

Convenience at Your Fingertips

Utilize our business center, laundry services, and 24-hour front desk. A free airport shuttle adds to the ease of your stay.

Comfortable Accommodations

Relax in air-conditioned rooms with balconies, refrigerator, and minibar. Stay connected with free Wi-Fi and unwind with cable TV.

Book a stay at Vansana Riverside Hotel, conveniently located near Vientiane's attractions.

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.6
Based on 21 reviews
Cleanliness: 1
Service: 5
Location: 5
Room Quality: 3.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 3
A
Adam partner
2
Pros:

We checked in but only stayed 40 minutes. Everything was bad, but the cleanliness of the bed and the incredibly poor state of the bathroom made the room uninhabitable. Do these places ever get inspected by Expedia? I understand that I probably paid a 'no refund' rate in advance, but is that enforceable in these circumstances? I would not even give it one star. AH

2025-04-29 via Nuitee
C
Chari family
2
Pros:

The bathroom shower was dirty, and clogged up twice during my stay in 3days. The bathroom door was broken , bathroom amenities has no shower gel, shampoo or conditioner. Shower head looks like it hasn't been clean in years. The bath towels has dark stained, or yellow stained and the towel has been recycle maybe years.

I book this hotel for 7 days, I check out in 3 days with out refund.

2025-02-10 via Nuitee
B
Blong
2
Pros:

The date i summit wasn't right,
I couldn't change, but penalty extra charges so i didn't get to stay at that hotel. Because is not the right date that i wanted. It really suck people need to update there website.

2023-01-07 via Nuitee
T
Tingly
8
Pros:

The hotel location is great, room and bed was good,
So we enjoyed our stayed..

2019-12-27 via Nuitee
T
Tsu
6
Pros:

メコン川が目の前で景色がいい。
ただ、夕方からメコン川沿いのレストランの演奏が夜まで続くのでやかましい。

2019-01-07 via Nuitee
V
Verified traveler
6
Hotel close to night retuarants & night market
Pros:

The breakfast was a bit disappointing...good to have swimming pool.Wifi bit erratic.Staff helpful

2018-08-07 via Nuitee
V
Verified traveler
6
Pros:

Stayed for a week and hotel is Clean and staff friendly
Pool and cafe has good food

2018-04-21 via Nuitee
T
Thomas
6
Støj fra restauranter!
Pros:

En del støj og høj musik fra restauranterne udenfor hver aften - øv! Det blev jeg træt af. Men personalet på hotellet var meget søde og hjælpsomme. Næste gang vælger jeg et andet hotel i Vientiane....

2018-03-26 via Nuitee
W
wayno
6
standard for the area
Pros:

i had no issues here, it was all typical. great options over the road for dining at night in the dry season. the breakfast is standard fare but quite well done. the pool water is a nice temperature. i used the poolside restaurant for one lunch and it was very good.

2017-11-19 via Nuitee
T
THIERRY
6
Pas de regret
Pros:

Vue tres agreable litterie moyenne point faible la wifi impossible d ouvrir un fichier ou faire un paiement bancaire personnel tres agreable j y retournerais

2017-10-23 via Nuitee
K
KELVIN
6
Business trip to Lao
Pros:

The location is very good except that this is not a good place for business traveler . The room has a very weak WIFI and upon my complaint to the reception, they told me this is the best we have. What is reply?

2017-06-12 via Nuitee
Y
Yama
8
メコン川沿い
Pros:

メコン川に面している部屋だったので、朝日、夕日ともにとてもきれいで楽しかった。
朝食もビュッフェスタイルで、フランスパンとベーコン、ドレッシングがとてもおいしかった。
ホテルから空港までのフリーシャトルも出てたので、とても良かった。

2017-01-03 via Nuitee
C
Chalermsri
8
Best view
Pros:

Very nice hotel, nice location

2016-10-06 via Nuitee
J
Joseph
2
Discussing hotel
Pros:

This was a disgusting dirty hotel
The room was very dusty and dirty
No coffee in the room
Stained old sheets and towels
Old fuzzy reception tv
Supposed to be non smoking but ash trays in hallways full and never cleaned
Halls had big stains on the rugs
The noise at night was very loud ..with music late into the night
The breakfast was by far the worse we have had and felt it un safe to eat
Guests smoking at breakfast
We did not stay the three nights we booked
The staff unfriendly and useless
If they had a health department it should be shut down
No way a three star

2015-12-30 via Nuitee
N
Najmul
2
Bad experience
Pros:

Well service was very poor, 11:35 pm I spill water on bed by mistake, I call front desk for bed sheet the answer was don't have key for laundry room or storage, I sleep on floor no carpet , just imagine, I don't recommend to no one to stay at vansana riverside in Vientiane, LAO, also door man always looking for tip, huh, I don't mind to tip but first provide services, not good experience at all, Tahir

2015-10-19 via Nuitee
B
Beth
6
Great Location & Pool, Average service & Breakfast
Pros:

Fantastic location and a great room. Very expensive though so expected a bit better service. Two guys on reception actually said "no" when we asked for bottles of water. We had to explain we would pay for them and that we were very thirsty. Breakfast was very average. We chose this hotel for its location and swimming pool and these were both great.

2015-07-08 via Nuitee
J
Joseph
8
Two Nights in Phenon Phem
Pros:

This was a nice hotel in many respects,it was not furnished to Western
standards,no drawer space,only a lot of shelf space. Food at the comped
breakfast nothing to get excited over.service was lousy to say the least.food allowed to grow cold,never replenished in a timely manner.
The restaurant on the first floor was much better,and food was good.
The lighting in the room was not as good as I prefer,again not to Western exspectiations.
I may well stay here again,for the location on the river,and accept the dislikes.Staff also speaks limited English.

2015-06-05 via Nuitee
J
Jeffrey
8
Short and very pleasant stay.
Pros:

Local dining was at all levels. Plenty of market shopping. People were genuinely nice.

2015-04-06 via Nuitee
H
h. Trem
8
Confortable hotel facing the Mékong river.
Pros:

This hotel is very well located, close to many restaurants and facing the "promenade"à long the river. It's a little noisy in the evenings cause of the numerous food stands along the promenade and the music playing. For those who are sensitive to noises for sleeping, better bring good earplugs.
But we could watch the marvellous sunsets from our balcony.

2015-01-22 via Nuitee
S
Starrunner
2
Vansana Riverside Hotel best to avoid
Pros:

Counter staff not interested best suited to work in a morgue where nothing is happening.

Room had a good view overlooking Mekong River is the best thing I can say about it. Shower was dirty and the water would not drain away from the shower floor when finished as floor sloped away from drain hole, air conditioner was noisy and rattling all nite making it hard to sleep. Towels felt like sandpaper, Television reception was terrible on the old television set in the room. No coffee in room only a bag of tea leaf.

Breakfast was cold and if you do not get there early there is no bacon as the tour groups which use this hotel come thru like s flock of seagulls, that leaves fried egg in the bay Marie some fried rice, chicken sausage, pressed ham (if you are lucky) and some spaghetti. Hardy a good meal as it is all cold.

Plenty of better hotels for the price in Vientiane to stay. Would I stay there again? only when they pull it down and rebuild it and place a manager with some hotel experience in charge.

2015-01-12 via Nuitee