Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Concierge service
See all facilities

Review Highlights

Pros:
Central location
Beautiful views
Cons:
Noise from nearby bars
Some cleanliness issues

Categories

Cleanliness
8.31
Some reviews indicated cleanliness issues with bedding.
Service
9.78
The staff were described as friendly and helpful.
Location
9.32
The hotel is in a perfect location for exploring the old town.
Room Quality
9.27
Rooms are spacious and well-equipped, though some issues with specific room features.
Amenities
9.3
The rooftop terrace and breakfast offerings were highlighted positively.
Value for Money
9.06
Guests found the experience to be valuable, with room for improvement.
Food and Beverage
8.81
Breakfast on the terrace was highly rated, but some wished for more options.
Overall Experience
9.78
General sentiment was very positive about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Historic Charm and Stunning Views

Rooftop Terrace with Panoramic Harbor Views
Experience the beauty of Chania's Old Town from our rooftop terrace overlooking the Venetian Harbour and Lighthouse. Perfect for relaxing evenings and scenic breakfasts.

Elegant Rooms and Convenient Amenities
Indulge in spacious rooms adorned with tasteful decor, kitchenettes, and luxurious marble bathrooms. Select rooms feature balconies, offering garden or sea views for a truly tranquil stay.

Central Location with Additional Services
Conveniently situated near shops and restaurants, Suites Pandora offers easy access to local attractions. Take advantage of our car and motorbike rental service for seamless exploration.

Book now for an unforgettable stay at Suites Pandora and immerse yourself in the historic charm of Chania's Old Town.

Important information:

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 874 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.06
Food and Beverage: 8.81
Overall Experience: 9.78
C
Christie • solo_traveller • za
9
Pros:

Excellent location! Couldn't fault the service or the room! Good breakfast with and amazing view !

2026-05-08 • via Nuitee
Γεωργιος • couple • cy
10
ΤΕΛΕΙΑ
Pros:

ΤΕΛΕΙΑ ΤΟΠΟΘΕΣΙΑ,ΚΑΘΑΡΙΟΤΗΤΑ ΠΟΛΥ ΚΑΛΗ,ΕΥΓΕΝΕΙΑ ΑΠΟ ΠΡΟΣΩΠΙΚΟ ΚΑΙ ΙΔΙΟΚΤΗΤΗ,ΟΛΑ ΑΨΟΓΑ

2026-05-08 • via Nuitee
R
Robin • solo_traveller • us
10
Pros:

Beautiful courtyard! Nice historic property with fabulous rooftop views. Walk to harbor, lighthouse, museum, shopping and restaurants. The staff were very kind and helpful!

Cons:

The on street parking is a challenge with very narrow streets.

2026-05-06 • via Nuitee
H
Hélène • couple • ca
9
Un endroit très agréable, très bien situé.
Pros:

Tr;ès bel hébergement. La cour intérieure est magnifique, fleurie. En mai, calme. Très très bien situé. Nous avons trouvé un stationnement à proximité.
Endroit propre, lit confortable. Personnel courtois et toujours présent pour répondre à nos questionnements.

Cons:

Le petit déjeuner est correct. Lorsqu'il fait beau, il est très agréable de prendre la petit déjeuner sur le toit terrasse qui offre une vue magnifique. Par contre, lorsqu'il fait froid, qu'il vente ou qu'il pleut, c'est un peu moins agréable mais nous avons toujours la possibilité de prendre notre petit déjeuner dans notre chambre.

2026-05-06 • via Nuitee
E
Erja • couple • fi
9
2026-05-05 • via Nuitee
N
Nicolas • family_with_children • be
10
2026-05-04 • via Nuitee
A
Antonia • solo_traveller • gr
10
2026-05-03 • via Nuitee
W
Wayne • extended_group • us
10
Classic stay in Chania
Pros:

Great location in old town with amazing views from the roof.

Cons:

Parking is limited, but we managed to park in front by arriving late afternoon

2026-05-02 • via Nuitee
H
Herbert • solo_traveller • lu
9
Pros:

freundlichkeit, sauberkeit, frühstücken auf der Dachterrasse..

Cons:

F ällt mir nichts ein

2026-05-01 • via Nuitee
M
Michael • family_with_children • au
10
Stunning, peaceful and in the BEST location
Pros:

We travelled here with our two children from Australia and stayed here for 10 nights. The location is unbelievable. Only a 6/7min walk from the free car park and 100m away from the port in the old town. Despite being super close to all the action it’s super peaceful and a great little refuge to base yourself. It’s a stunning building with lovely staff and nothing is going to beat sitting having the most gorgeous, peaceful breakfast in the rooftop overlooking the water and the old square.

Cons:

That we didn’t stay longer

2026-04-29 • via Nuitee
S
Stefan • family_with_children • nl
9
Heerlijke tijd gehad op mooie kamer om de hoek bij de mooiste plekken van Chania
Pros:

Heerlijk ontbijt op dakterras met fenomenaal uitzicht op zee en oude stad.

2026-04-28 • via Nuitee
L
Lieke • family_with_children • nl
8
Mooir plek jammer van het weer
Pros:

Perfecte ligging

Cons:

Terwijl het regende haalden we ons ontbijt op het dakterras. Wat geen aanrader was. Alles was nat.

2026-04-28 • via Nuitee
H
Helen • solo_traveller • gb
10
Pros:

Everything was great. Staff were very helpful. Views tremendous. Bed comfy. Lovely big room.

Cons:

Bit noisy on Friday and Saturday night.

2026-04-27 • via Nuitee
M
Marit • couple • no
9
Pros:

Utrolig sentral beliggenhet og veldig hyggelige ansatte.

2026-04-25 • via Nuitee
D
David • couple • gb
8
We had an enjoyable stay in Suites Pandora which is ideally located near the Old Port.
Pros:

We had a good, spacious room with a view over the old Venetian Port. The owner and staff were very welcoming and helpful throughout our stay.

Cons:

The breakfast was served on the roof terrace which would have been pleasant in nicer weather. During our stay it was extremely windy. The breakfast itself was very limited.

2026-04-23 • via Nuitee
J
Jens • solo_traveller • de
8
All good
Pros:

Proximity to old harbour

Cons:

Too dark in 3 person apt on ground floor. Breakfast on roof terrace difficult during showers.

2026-04-20 • via Nuitee
G
gabriele • family_with_children • at
10
Pros:

Außergewöhnlich schöne Unterkunft, viel Liebe zum Detail, sehr freundlicher
Gastgeber, schöner Frühstücksplatz auf der Dachterrasse

Cons:

nichts

2026-04-19 • via Nuitee
G
guillermo • couple • fr
7
Très moyen
Cons:

Petit déjeuner à l’extérieur par temps froid très désagréable ,personnel petit dej peu aimable

2026-04-18 • via Nuitee
A
Alina • family_with_children • ro
10
2026-04-18 • via Nuitee
M
Michelle • couple • gb
8
One of the smartest properties in the Venetian harbour
Pros:

The perfect outlook from our balcony and sitting on the Venetian balcony we felt very privileged to be there

Cons:

The only negative is the listing includes an iron but when I enquired about using it was told they don’t have one

2026-04-17 • via Nuitee