Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Concierge service
See all facilities

Review Highlights

Pros:
Central location
Beautiful views
Cons:
Noise from nearby bars
Some cleanliness issues

Categories

Cleanliness
8.31
Some reviews indicated cleanliness issues with bedding.
Service
9.78
The staff were described as friendly and helpful.
Location
9.32
The hotel is in a perfect location for exploring the old town.
Room Quality
9.27
Rooms are spacious and well-equipped, though some issues with specific room features.
Amenities
9.3
The rooftop terrace and breakfast offerings were highlighted positively.
Value for Money
9.06
Guests found the experience to be valuable, with room for improvement.
Food and Beverage
8.81
Breakfast on the terrace was highly rated, but some wished for more options.
Overall Experience
9.78
General sentiment was very positive about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Historic Charm and Stunning Views

Rooftop Terrace with Panoramic Harbor Views
Experience the beauty of Chania's Old Town from our rooftop terrace overlooking the Venetian Harbour and Lighthouse. Perfect for relaxing evenings and scenic breakfasts.

Elegant Rooms and Convenient Amenities
Indulge in spacious rooms adorned with tasteful decor, kitchenettes, and luxurious marble bathrooms. Select rooms feature balconies, offering garden or sea views for a truly tranquil stay.

Central Location with Additional Services
Conveniently situated near shops and restaurants, Suites Pandora offers easy access to local attractions. Take advantage of our car and motorbike rental service for seamless exploration.

Book now for an unforgettable stay at Suites Pandora and immerse yourself in the historic charm of Chania's Old Town.

Important information:

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 849 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.06
Food and Beverage: 8.81
Overall Experience: 9.78
M
MELANIE • couple • fr
8
Pros:

Jolis petits appartements au cœur de la ville! Emplacement au top
Tout est propre
Le personnel adorable
Terrasse magnifique avec une vue sur le port
Le + du petit dej : le jus d’orange frais

Cons:

Point négatif à la période où il n’est pas possible de prendre le petit dej sur la terrasse, il faut mettre le petit dej sur un plateau et descendre deux étages, c’est assez laborieux, et ensuite tout remonter.
Petit dej pas assez varié et les œufs brouillés sont froid. Bref tout super mais déçue du petit dej !

2026-04-08 • via Nuitee
J
Jutta • family_with_children • de
7
Pros:

Die Lage und die Dachterrasse waren sehr schön.

Cons:

Nachts war es bis 5 Uhr morgens sehr laut . Da es regnete , könnten wir auf der Dachterrasse vom Hotel nicht frühstücken . Wir haben uns das Frühstück auf einem Tablet geholt , Kaffe Rührei waren kalt . Im Zimmer haben wir gefroren , die Klimaanlage haben wir als Heizung genutzt . Wir sind mit einer dicken Erkältung nach Hause geflogen. Die Unterkunft ist jedoch fantastisch, das Personal sehr hilfsbereit. In der Woche war das Wetter halt außergewöhnlich für diese Jahreszeit.

2026-04-08 • via Nuitee
D
Denis • family_with_children • ca
6
Not worth the money
Pros:

You are paying for the fabulous rooftop terrace view and there is a nice courtyard ( which we could see from one window in the halll, thus providing " our garden view")

Cons:

BUT, when the terrace is not usable ( high winds, dust, rain) you have to go up two flights, fill your breakfast tray, schlep it down two flights by which time it's cold...

Noise.. dance club went on to 4 am.. not exceptionally loud but enough to bother light sleepers
And in addition outside our bedroom window were numerous heat pump bases (see picture)

This was our most expensive stay in all of Greece, I expected touches like tea bags and coffee to go with the kettle in our room...unfortunately no

2026-04-04 • via Nuitee
O
Oakley • family_with_children • au
8
Would definitely visit again and stay at Pandora
Pros:

The location was excellent, close enough to be near everything but away from the noise. Lovely rooms and staff very friendly and helpful. They also put us in touch with an excellent taxi driver. Breakfast on the rooftop very nice

2026-01-19 • via Nuitee
A
Art • family_with_children • us
10
2026-01-19 • via Nuitee
A
amanda • family_with_children • ie
10
2026-01-19 • via Nuitee
M
Marianne • family_with_children • ca
10
Pros:

Magnifique établissement avec beaucoup de charme et attention aux détails. Idéalement situé. Les clients bénéficient de deux terrasses partagées. Tout simplement parfait! Je recommande vivement!

2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
7
Nice place with helpful staff
Pros:

Great location and the staff was really helpful. The hotel is located right above a club in the heart of town so keep that in mind. Also, nothing closes in Greece till 1am and the restaurants and clubs don’t seem to ever close. 2 hour drive to herecklion and Elafonisi beach. We almost rented a car, but glad we didn’t because there wasn’t any parking and driving definitely looked intimidating there.

2026-01-19 • via Nuitee
J
Joseph • couple • gb
8
Wonderful hotel in the heart of Chania!
Pros:

Hotel with a fantastic location, pleasant outdoor spaces and unbeatable view! Spacious room, good facilities and generous breakfast.

2026-01-19 • via Nuitee
C
Claude • couple • fr
10
2025-12-16 • via Nuitee
T
Tomek • family_with_children • pl
10
2025-12-07 • via Nuitee
A
Anja • couple • de
10
Pros:

Die Lage ist sehr zentral, wir haben einen Parkplatz direkt vorm Hotel bekommen. Die Aussicht von der Terrasse ist sensationell und die Mitarbeiter sehr nett

2025-12-06 • via Nuitee
R
Robert • couple • us
9
I would recommend Suites Pandora to other travelers.
Pros:

The room was unexpectedly special. It had a private patio that was quite large with a beautiful view of the harbor and the lighthouse. We entertained our friends there and spent more time on the patio than in our room. The location was excellent, close to the center, the port and other sites. If we had been staying longer, we would have made use of the kitchenette. Though many of the rooms at Suites Pandora have beautiful view of the harbor, or is I think the only one with a private patio. We were lucky. I would try to rent that room if we were to have a return stay. The staff were also friendly and helpful.

Cons:

The view from the rooftop for breakfast was great. If I have to pick one thing to change, I would have liked to have had ample yogurt with granola and fruit for breakfast.

2025-11-22 • via Nuitee
A
Agnès • couple • fr
10
Pros:

chambre avec balcon et vue magnifique sur la baie, petit déjeuner délicieux et copieux servi par une dame charmante sur une grande terrasse avec vue exceptionnelle sur la baie et la ville. Emplacement parfait pour se promener dans la vieille ville; accès facile à tous les restaurants. Charme de cette maison historique. Très agréable du matin jusqu'en fin d'après-midi.

Cons:

Le défaut résulte de l'emplacement si proche de la zone d'animation nocturne avec des établissements (bars ou restaurants) qui mettent de la musique extrêmement fort, transformant la baie en boîte de nuit de plein air. Cacophonie, bruit jusque très tard dans la nuit, obligés de fermer les fenêtres (double-vitrages, heureusement) ce qui est dommage car la température était douce.

2025-11-15 • via Nuitee
K
Konstantinos • extended_group • gr
10
Υπέροχο
Pros:

Τοποθεσία διακόσμηση καθαριότητα

2025-11-13 • via Nuitee
C
Coline • family_with_children • fr
6
Très bel endroit avec beaucoup de cachet mais bruyant
Pros:

Très bel hôtel
Équipé très à l’écoute et accommodante 🙏

Cons:

Le bruit des bars juste en bas
Une des literie (sofa) avait des parasites. J’ai été piquée sur tout le dos…

2025-11-12 • via Nuitee
A
Antonia • couple • de
9
Die Lage - Die Terrasse - ein Traum
Pros:

Unser Zimmer war sehr groß. Blick auf den Hafen... wunderschön.
Sehr bequeme Betten.
Frühstück auf der Dachterrasse ein absolutes Highlight.
Dachterasse ist auch abends nutzbar - mit seinem eigenen Getränk.

Cons:

Das Bad in unserem Zimmer war sehr sehr klein.
Das Waschbecken war viel zu klein und der Wasserhahn passte nicht dazu.
Ist halt direkt in der Altstadt - Hafen. Da kann es auch mal laut sein.
Nacht von Samstag auf Sonntag bis 5 Uhr Musik aus dem Club.

2025-11-09 • via Nuitee
S
Sally • couple • gb
9
Loved it, would return
Pros:

Lovely hotel, great staff, breakfast on roof terrace was perfect.

Cons:

Noise late at night from clubs on the harbourside

2025-11-01 • via Nuitee
L
Lucas • couple • nl
10
2025-11-01 • via Nuitee
M
Magnus • family_with_children • us
10
2025-10-30 • via Nuitee