Best Western Hotel Gamla Teatern

Hotels
•
Best Western
8.1 (1856 reviews)
Thoméegränd 20 , Östersund , SE
+46 63 51 16 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Charming historic atmosphere and décor
Friendly, service-minded staff
Central location near shops and restaurants
Good breakfast and attractive breakfast room
Free parking / hotel garage available
Relax/spa area and pleasant bar
Comfortable/cozy rooms for many guests
Cons:
Small or cold bathrooms and limited space for luggage/toiletries
Nighttime noise from street or nightclub for some rooms
Inconsistent breakfast items/limited variety (bread/milk complaints)
Restaurant closed some evenings
Occasional housekeeping lapses (missing towels, not-fresh bathroom)
Some guests found beds a bit hard
Basement rooms less desirable for some guests

Categories

Cleanliness
7.6
Generally reported as clean and tidy, but isolated comments note a not-fresh bathroom and missing towels — minor cleanliness issues lowered the score.
Service
8.8
Multiple reviews praise very friendly and service-minded staff at reception and breakfast; overall strong service sentiment.
Location
8.8
Consistently described as central and within walking distance to shops/restaurants; location is a clear strength.
Room Quality
7.6
Rooms are described as cosy and charming with nice decor, but several mentions of small or cold bathrooms, limited storage/space and some hard beds reduce the rating.
Amenities
8.2
Good amenities cited (parking, garage, relaxing spa/relax area, bar); occasional negatives such as restaurant being closed one evening tempered the score.
Value for Money
7.2
Mixed signals: some say the hotel is price-worthy and central, while a few guests found it a bit expensive relative to the interior — leans toward slightly below target.
Food and Beverage
8.1
Breakfast is frequently praised (good selection and lovely breakfast room) though there are isolated strong complaints about quality/variety on some items; overall slightly above target.
Overall Experience
8.5
Most guests highlight a charming, atmospheric stay with friendly staff and an attractive historic setting; some practical issues (noise, small bathrooms, occasional service lapses) keep the score below top-tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Historic Theatre Building
Nestled in an 1883 theatre building, our hotel offers a unique and charming stay. Enjoy the vibrant atmosphere of cultural events and music concerts hosted in the lively theatre.

Modern Rooms and Restaurant
Relax in our modern rooms equipped with amenities like cable TV and tea/coffee facilities. Indulge in delicious Swedish and international cuisine at our on-site restaurant, 64:a Rum & Kök.

Convenient Facilities
Take advantage of our bookable sauna, complimentary bike rentals, and free WiFi. Explore Östersund's attractions easily with the central location of our hotel. Limited free parking is available for your convenience.

Contact us in advance to ensure a peaceful stay during events. For an unforgettable experience, book your stay at Best Western Gamla Teatern now.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

If you wish to use the private parking spaces, please contact Best Western Hotel Gamla Teatern in advance.

Please note that this hotel often hosts events and music concerts in the theatre and you may experience some noise disturbance. Contact the property directly for a list of events and further details.

Please note that pets are only allowed in some room types. Please note that pets are only allowed upon request and subject to approval. Additional charges may apply.

During the summer season, check-in time will be at 4:00 PM, and check-out time will be at 11:00 AM.”

Please note that the summer season runs from June to August. Check-in begins at 4:00 PM, and check-out is scheduled for 11:00 AM.”Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Location

Guest Reviews

8.1
Based on 1856 reviews
Cleanliness: 7.6
Service: 8.8
Location: 8.8
Room Quality: 7.6
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.1
Overall Experience: 8.5
E
Eva • solo_traveller • se
8
Bra
Pros:

Fantastisk miljö

Cons:

Rummet för varmt

2026-11-07 • via Nuitee
H
Helena • couple • se
8
Väldigt trivsamt hotell, men man restaurangen känns underbemannad.
Pros:

Synd om personalen i restaurangen. Dom hade inte riktigt tid att hjälpa oss med middagen när dom samtidigt skulle stå i receptionen och rodda ett annat middagsevent.

2026-11-07 • via Nuitee
E
Emil • couple • se
10
2026-11-07 • via Nuitee
H
Helena • family_with_children • hr
10
2026-11-04 • via Nuitee
N
Nina • couple • se
10
Nöjd med allt, återkommer
Pros:

Super mysigt

Cons:

Inget

2026-11-01 • via Nuitee
T
Tore • couple • no
9
Pros:

God atmosfæren, god seng

2026-10-25 • via Nuitee
J
Julian • solo_traveller • at
10
2026-10-24 • via Nuitee
A
Anniken • family_with_children • no
10
Veldig fornøyd med oppholdet.
Pros:

Flott beliggenhet i gangavstand til handlegata. God frokost med et godt utvalg. Behagelig seng. Rent og pent. Sjarmerende interiør.

2026-10-24 • via Nuitee
E
Elin Aam • family_with_children • no
9
Trivelig hotell med mye historie i veggene
Pros:

Koselig rom med stort bad. Veldig morsomt med alle de gamle gjenstandene fra teateret som var utstilt, vi måtte ta en runde for å se på alt. God frokost i trivelig frokostsal.

Cons:

Litt varmt på rommet. Synd at restauranten var stengt den kvelden vi var på hotellet, det hadde vært fint å spise middag der.

2026-10-22 • via Nuitee
B
Björn • couple • se
8
2026-10-22 • via Nuitee
G
Göran • solo_traveller • se
8
2026-10-22 • via Nuitee
L
Lena • family_with_children • se
8
Mysigt hotell
Pros:

Fint rum och allt fungerade.Fördel att slippa höra trafiken eftersom vi bodde i källaren. Parkeringen 😃

Cons:

Lite trist att bo i källaren.

2026-10-21 • via Nuitee
S
Susan • family_with_children • de
10
Empfehlenswert!
Pros:

Hotel mit Charme, richtig schön!

2026-10-21 • via Nuitee
R
Robert • solo_traveller • se
10
Riktigt bra, kommer att återkomma nästa gång jag är i Östersund!
Pros:

Otroligt serviceminded personal

2026-10-20 • via Nuitee
I
Ingela • couple • se
9
2026-10-19 • via Nuitee
Åke • couple • se
10
2026-10-19 • via Nuitee
R
Robert • solo_traveller • se
10
2026-10-15 • via Nuitee
O
Ove • couple • no
8
2026-10-15 • via Nuitee
I
isak • couple • no
7
2026-10-15 • via Nuitee
L
Lange • couple • no
9
Stemningsfullt og trivelig opphold i et vakkert bygg med trivelige ansatte.
Pros:

Likte veldig godt inventar og den stemningen som var på hele hotellet. Da vi kom var det en jazzkonsert der samtidig som gjorde stemningen enda mer komplett. Veldig god frokost og trivelig bar der vi satt på kvelden og tok noen drinker.

Cons:

Kommer ikke på noe- Hotellet leverte til godt over det vi forventet og vi sa det til resepsjonisten da vi dro at hit kommer vi gjerne igjen.

2026-10-13 • via Nuitee