Best Western Hotel Botnia

Hotels
•
Best Western
8.4 (2549 reviews)
Obbolavägen 125 , Umeå , SE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (including pet care)
Very good breakfast and dinner (included options appreciated)
Great location by river/lake; close to ferry/airport; free parking
Family-friendly and pet-friendly facilities
Sauna and pleasant outdoor area
Cons:
Room comfort issues: pillows too thick, some beds too soft, small rooms
Occasional room faults: leaking shower, missing lamp, stained chairs
Some amenities lacking in all rooms (e.g., SmartTV) and sauna can be fully booked
Socket distribution problems and minor language barrier at reception reported
Inability to keep child in same room (policy) for some families

Categories

Cleanliness
8.6
Guests repeatedly note the hotel as 'fint städat' and generally clean, though a few mentioned issues like stained chairs in a room.
Service
9.2
Very positive comments about friendly, helpful and attentive staff (including special care for dogs); reception praised for assistance and motivated team.
Location
9
Strong location feedback: riverside/lake setting, close to ferry/airport, easy access to centre, and convenient free parking.
Room Quality
7.6
Mixed room feedback: comfortable but some negatives (small rooms, too-soft beds for some, too-thick pillows, missing lamp, shower leak, occasional stained furniture, lack of Smart TV in some rooms).
Amenities
7.8
Good amenities overall (sauna, outdoor area, bike rental, free parking), but some guests noted issues: sauna/bathbookings unavailable at times, missing SmartTVs in rooms, socket distribution problems.
Value for Money
8.8
Several guests called the hotel 'prisvärt' and appreciated included half-board options; good meals and offerings support a strong value perception.
Food and Beverage
9
Consistently praised breakfast and dinner (rich, regional, plentiful); minor comments about vegetable slicing thickness but overall very positive F&B sentiment.
Overall Experience
7.2
Overall stays are pleasant due to staff, food and location, but recurring room comfort issues and occasional amenity access problems lowered the aggregate experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

River Views and Relaxation
Enjoy stunning views of the Ume River right from your room and unwind in the sauna or jacuzzi.

Regional Delights and Group Dining
Indulge in local specialties like reindeer and elk at our on-site restaurant, perfect for group bookings.

Complimentary Amenities and Outdoor Activities
Take advantage of free WiFi, parking, tea/coffee, and fruit. Borrow a bike to discover the surrounding area during your stay.

To book your stay at Best Western Hotel Botnia and experience a tranquil eco-friendly escape by the river, make your reservation today!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Airport shuttles can be arranged on weekdays between 07:30 and 16:30.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UME

Location

Guest Reviews

8.4
Based on 2549 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 7.2
M
Magdalena • couple • se
9
Bra läge, Bra rum, Bra mat
2026-11-07 • via Nuitee
A
Anne • couple • se
9
2026-11-06 • via Nuitee
J
Juan • solo_traveller • se
6
2026-11-05 • via Nuitee
N
Nicky • couple • gb
10
Highly recommended
Pros:

We were travelling north and needed somewhere overnight. The hotel was in a good location for us, very comfortable and with friendly staff. Price included a buffet dinner, which was excellent, as well as breakfast. I highly recommend an overnight stay here.

Cons:

Everything was perfect.

2026-11-05 • via Nuitee
K
Karin • couple • se
10
Föredrar Hotell Botnia framför andra hotell
Pros:

Det är alltid supergod middag. ALLTID.

Cons:

När vi checkat ut: I frukostpåsen, som jag äter i bilen eftersom jag gör fastande undersökningar på morgonen på lasarettet, saknar jag ett kokt ägg och lite salt. Får det på andra hotell MEN i övrigt är det superbra med dubbelmacka, juice och youghurt.

2026-11-03 • via Nuitee
B
B • couple • se
5
Pros:

Frukosten var ok.

Cons:

Ventilation lät ganska mycket. Nästan så det blev svårt att sova.

2026-11-03 • via Nuitee
I
IoanDra • couple • ro
7
Cons:

Mancarea de slaba calitate pentru renumele lantului de hoteluri.

2026-11-03 • via Nuitee
A
Anita • couple • no
9
2026-11-01 • via Nuitee
M
Mikael • couple • se
9
Pros:

Trevlig personal, fint städat,bra frukost

Cons:

-

2026-10-31 • via Nuitee
A
Anneli • couple • se
9
Pros:

Bra frukost! Lugnt och skönt!

Cons:

Lite för höga/tjocka kuddar

2026-10-31 • via Nuitee
A
Ann-Sofi • couple • se
10
2026-10-29 • via Nuitee
A
Anna • solo_traveller • se
9
Pros:

Mycket glad och tillmötesgående personal. Till och med hunden blev omhändertagen med bädd, matskål och godis. Härlig bastu och helt okej middag.

Cons:

Hade varit bra med smarttv på alla rum och för den optimala frukostupplevelsen borde gurkan och tomaterna skivas tunnare. Annars var frukostbuffén mycket bra.

2026-10-29 • via Nuitee
M
Michael • couple • de
10
Sehr nettes Hotel dierekt am Fluss
Pros:

Sehr nettes Hotel mit Lage am Fluss, schöne Zimmer und nettes Personal. Im Zimmerpreis war auch ein Abendbufett inklusive und das Frühstück war auch super.

2026-10-27 • via Nuitee
I
Inger • couple • se
8
Trevligt hotell. Återvänder gärna.
Pros:

Prisvärt och bra läge. Familjärt.

Cons:

Att det inte fanns någon lampa i taket. Att det var fläckiga stolar på rummet. Konstigt att när de målat väggarna gröna i korridoren så har de kladdat grön färg på de vita listerna. Enkelt att åtgärda så varför inte bara måla listerna vita igen.

2026-10-26 • via Nuitee
S
Simone • solo_traveller • ch
5
Für eine Nacht okay.
Pros:

Zimmer mit Hund im Erdgeschoss.

Cons:

Dusche war undicht und teilweise sogar defekt.

2026-10-26 • via Nuitee
E
Eva • couple • cz
9
Pros:

Hotel leží kousek od letiště, do centra se dá dostat autobusem, nebo na kole, které v hotelu jde půjčit. Má krásnou louku na břehu řeky a posezení, dají se tam hrát různé venkovní hry. Sauna v hotelu je zdarma (venkovní se platí). K ubytování jsme měli bohaté snídaně a večeře. Pokoj (dvoulůžkový) byl docela malý, ale prakticky vybavený.

Cons:

Vše v pořádku.

2026-10-25 • via Nuitee
A
Agneta • couple • se
5
2026-10-24 • via Nuitee
L
Lindqvist • couple • se
8
2026-10-24 • via Nuitee
G
Georgette • couple • se
8
2026-10-23 • via Nuitee
E
Elin • couple • se
6
Cons:

Inte tillgång till bastu och badtunna pga fullbokat.

2026-10-23 • via Nuitee