Best Western Hotell Ett

Hotels
•
Best Western
8 (161 reviews)
Korfaltsvagen 4, Östersund, 831 38 , Östersund , SE
+46 63 12 76 60

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Pets allowed

Facilities

Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Free self parking
Free full breakfast
Newspapers in lobby (surcharge)
Electric car charging station
Banquet hall
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good/broad breakfast offerings cited by many
Spacious, modern rooms with large beds
Free/close parking and convenient for drivers
Pet-friendly (allowed dogs) and useful in-room amenities (mini-fridge, kettle)
Cons:
Repeated cleanliness problems (unclean bathrooms, hair, smells)
Lack of air conditioning / rooms too warm
Inconsistent breakfast quality (some report poor selection or overcooked items)
Occasional hard beds or lingering odors in some rooms

Categories

Cleanliness
5
Multiple reviews report poor cleaning: dirty bathrooms, hair, urine on toilet base, stale-smelling towels and bedsheets; cleanliness is a clear weakness.
Service
9
Staff repeatedly described as very friendly and helpful; service and breakfast service specifically praised in several reviews.
Location
8.5
Located slightly outside city centre but convenient for drivers with free/close parking; some reviewers call it ideal for car travel.
Room Quality
8
Rooms often described as spacious, modern and comfortable (large beds, good furnishings), but some reports of bad odors and overly hard beds.
Amenities
8.5
Good basic amenities noted (mini-fridge, kettle, option to bring dogs, nearby parking); recurring complaint about lack of air conditioning in rooms.
Value for Money
8
Mixed comments: some find prices reasonable (cheap dinner, free parking) while others expected higher standard for the price given cleanliness issues.
Food and Beverage
8.5
Breakfast frequently praised as very good and varied, though some guests noted poor quality or limited/overcooked warm items and occasional slow replenishment.
Overall Experience
8.5
Generally positive overall: restful, quiet, recommended by several guests for comfort and service, but marred for some by cleanliness and lack of AC.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Relaxation at Your Fingertips

Take advantage of the indoor pool, sauna, and complimentary Wi-Fi during your stay at Best Western Hotell Ett. Enjoy a drink at the bar/lounge and indulge in a complimentary full breakfast to kickstart your day.

Convenient Amenities

Featured amenities include dry cleaning/laundry services, luggage storage, and free onsite parking, ensuring a hassle-free stay for all guests. Stay connected with complimentary wireless internet and make use of the laundry facilities.

Prime Location

Situated in the heart of Östersund, explore nearby attractions such as Mid Sweden University and Stone Age Rock Carvings within minutes of the eco-certified 3-star Best Western Hotell Ett.

Book your stay now and experience comfort and convenience at Best Western Hotell Ett.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Property Policies

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 161 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
M
Michael
6
Pros:

Die zimmer sind gut ubd komfortabel aber das frühstück sehr schlert sauberkeit fehlt auch

2025-10-07 • via Nuitee
P
Paul
8
Pros:

Det var bra

2025-10-05 • via Nuitee
A
Amanda
10
Pros:

Bra frukost

2025-09-27 • via Nuitee
S
Sigurd
6
Pros:

Ganske slitt. Rommet luktet vondt.

2025-09-26 • via Nuitee
A
Ann-Sofie
10
Modernt och mysigt
Pros:

Jättefint rum, modernt men samtidigt mysigt med färgerna och inredningen. Bra frukost (yes, det fanns äggröra). Personalen var hjälpsam och trevlig.

2025-09-21 • via Nuitee
C
Claus
10
Trevligt hotell belägen utanför centrum.
Pros:

Trevligt hotell med läge nära omfartsvägarna, idealiskt för bilburna. Gratis parkering utanför entrén.
Stora bekväma rum med bra möblering. Det finns kylskåp och vattenkokare.
Restaurangen: Bra frukost. På en kvällen finns en dagens rätt till rimligt pris.

2025-09-19 • via Nuitee
R
Roger
8
Bra personal
Pros:

Väldigt trevlig personal! Hotellet är medelbra.

2025-09-17 • via Nuitee
O
Odd Erik
10
God frokost - fint hotell
Pros:

Fint hotell med god og variert frokost. Kjekt for oss med et rom med 4 overnattingsplasser.

2025-09-05 • via Nuitee
T
t0nehildef • Family
10
Highly recommended for a good rest !
Pros:

Nice relaxing and quiet atmosphere, excellent service , good beds, good size and clean rooms. Very good breakfast buffet!

2025-09-02 • via Tripadvisor
J
Julian
4
Pros:

Synes ikke frokost var særlig god. Dårlig utvalg av frokost og varmmaten var for mye stekt.

2025-08-27 • via Nuitee
J
Johan
6
Besviken
Pros:

Dålig städning, badrummet var inte rent, det fanns till och med kiss nere på toalett-foten, väldigt otrevligt! Även sängkläderna på bäddsoffan, kändes ofräscha. Det kändes som om de hade legat där länge. För det priset hade jag förväntat mig betydligt bättre standard och mer noggrannhet.
Servicen och frukosten var mycket bra.

2025-08-22 • via Nuitee
L
Linda
10
Pros:

Stort fint rum med en gigantisk säng. Uppskattas att det fanns två fåtöljer att sitta i på rummet. Stort fint badrum

2025-08-22 • via Nuitee
V
Verified traveler
6
Pros:

Trist miljö, urusel frukostbuffe.

2025-08-21 • via Nuitee
M
Maria Christine
8
OK plass
Pros:

Rommene var helt ok. Betjeningen var hyggelig og frokosten var gjennomsnittlig.

2025-08-20 • via Nuitee
O
Oddvar
8
Pros:

Ville gitt toppkarakter, men hår i sluken på badet trekker ned.

2025-08-18 • via Nuitee
K
Klas
8
Pros:

Fick handikappanpassat rum m lågt handfat o h illaluktande handduk

2025-08-12 • via Nuitee
E
Eirik
6
Dårlig rengjøring
Pros:

Hyggelig personell. Hotellet ligger litt utenfor sentrum. Dårlig rengjøring. Badet så ut som om det ikke var blitt rengjort fra forrige gjester. Billig middag på hotellet og også gratis parkering.

2025-08-07 • via Nuitee
S
Stina
10
Superhotell!
Pros:

Jättefint hotell, mitt i stan, nära till allt. Rent, mycket trevlig personal och jättegod frukost! Plus för att vi kunde ta med hunden och att parkeringen var så nära!

2025-08-06 • via Nuitee
V
Verified traveler
6
Pros:

Fint hotell men lite snålt med frukost och bordsplatser, vissa fick sitta och äta i entrén och det kunde ta lång tid innan frukosten fylldes på när något var slut.

2025-08-03 • via Nuitee
V
Verified traveler
6
Pros:

Rummet var rymligt och fint. Man får ha hund vilket är stort plus. Stor gratis parkering. Kyl på rummet.
Tyvärr var städningen av rummet inte bra. Sängarna var för hårda så vi fick ont. Frukosten var stor men kvalitén sisådär. Kanske minska på alternativen och satsa på kvalitet istället.

2025-07-31 • via Nuitee