First Hotel City Eskilstuna

Hotels
First Hotels
8 (278 reviews)
Järnvägsplan 1 , Eskilstuna , se

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Cleanliness issues
Small bed

Categories

Cleanliness
6.96
Multiple mentions of cleanliness issues, including dust in corners and dirty bathrooms.
Service
8.93
Positive comments on the helpfulness of the staff, though not all staff were mentioned favorably.
Location
8.97
Many reviews highlight the hotel's excellent location, especially for travelers.
Room Quality
7.42
Some reviews noted issues with the beds and amenities like missing soap.
Amenities
7.45
Mentioned amenities like breakfast were highlighted positively, but issues like poor wifi were noted.
Value for Money
7.91
General consensus that the price is fair given the offerings.
Food and Beverage
8.46
Many positive mentions of the breakfast quality.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Historic Charm and Modern Comforts
Experience the blend of 19th-century architecture and contemporary amenities at City Hotell, centrally located in Eskilstuna.

Relaxation and Fitness Facilities
Unwind in the sauna, hit the gym, or rent a bike to explore the city - we have something for everyone to enjoy during their stay.

Delicious Dining Options
Start your day right with a buffet breakfast, indulge in coffee and cakes in the afternoon, and savor a complimentary evening buffet from Monday to Thursday.

To book your stay and immerse yourself in the heart of Eskilstuna, reserve your room at City Hotell now.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VST

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 89 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for SEK 100 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for SEK 200 per person per night when using an existing bed.
    People 4 years old and over stay for SEK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 278 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
B
Boman solo_traveller se
7
Pros:

Läget o frukosten

Cons:

Inga tandborstglas, eluttag som inte fungerade. Fick säga till om toarullar.

2026-07-18 via Nuitee
C
Camilla couple no
10
2026-07-16 via Nuitee
A
Anna-Lena couple se
10
2026-07-15 via Nuitee
H
Hanan Hasan solo_traveller et
10
2026-07-14 via Nuitee
T
Thurelund solo_traveller se
3
Kändes som vi dök upp och någon lite snabbt försökt snabb städa hela stället
Pros:

Det gamla hade sin charm speciellt hissen. Sängarna var okej i sin hårdhet.

Cons:

Det var ostädat och låg en magnet av något slag kvar i en säng. Var nog inte renbäddat fanns andra fläckar också. Fanns ingenstans att packa upp tex galgar eller garderober. Väldigt högjutt utifrån men för varmt för att stänga fönstren. Dammigt i rummet, hår i badrummet slut på tvål och inte handukar till alla i sällskapet. Kändes som att det varit mycket bättre förr. Fanns potential till mycket.

2026-07-13 via Nuitee
M
Maria solo_traveller se
5
2026-07-12 via Nuitee
H
Henriksson solo_traveller se
8
Pros:

När vi kom dit så var inte vårat rum städat men fick ett mycket större rum som kompensation så jättebra.

Cons:

Att det var väldigt stökigt utanför entrén med folk som satt och drack och rökte där fast man inte fick.

2026-07-12 via Nuitee
K
Karolina solo_traveller se
4
2026-07-10 via Nuitee
I
Ingegärd solo_traveller se
6
Pros:

Saknade vattenkokare på rummet och det stod en tankrämstub i badrummet, den borde varit borttagen tycker jag .
Kunde inte hitta uppgifter angående kontakt med personal när kvälls personalen gick hem .
Var det ingen där o fanns det kontakt uppgifter till någon som vi missa ??
Kanske lite för mycket ljud utifrån när fönstret var öppet ..
Oj nu skrev jag fel detta skulle stå i nästa ruta ..

Cons:

Tyckte mycket om frukosten...
Storleken på rummet ..

2026-07-10 via Nuitee
T
Thomas solo_traveller fi
8
Pros:

Läget nära stationen
Mysigt rum
Bra frukost

2026-07-09 via Nuitee
T
Tero couple fi
10
Cons:

Aamupala oli toisena aamuna vähän vähissä.

2026-07-09 via Nuitee
T
Titti solo_traveller se
8
2026-07-07 via Nuitee
E
Eva-Liz solo_traveller se
7
Pros:

Bra frukost, fanns mycket att välja på, varmt och kallt. Trevlig personal. Läget var bra, nära till mycket.

Cons:

I och med att det var varmt när jag var där och det inte fanns fläkt på rummet, öppnade jag fönstret men då var det mycket ljud ute från gatan, trafik och folk.

2026-07-06 via Nuitee
S
Sarah solo_traveller eg
9
2026-07-05 via Nuitee
M
Mohamed Omar couple se
7
Good location
Cons:

Locatipn

2026-07-04 via Nuitee
C
cattis solo_traveller se
7
2026-07-04 via Nuitee
L
Lillemork extended_group no
8
2026-07-03 via Nuitee
A
Annika family_with_children se
4
2026-07-02 via Nuitee
T
Theresa solo_traveller se
10
2026-07-02 via Nuitee
M
Marina extended_group es
3
Cons:

The toilet was clogged and it made a clicking sound if you used the facet or the shower.
The hairdryer had a band Aid in order to make it functional.
The hall was dirty and they didn't clean it during the while stay.
A bad smell in the room due to the problems with the toilet.
We didn't get information about the outside door having a code. We couldn't enter the building because we were not informed. We had to wait until other guests arrived to get in.

2026-07-02 via Nuitee