Alisa Hotel

Hotels
8.3 (707 reviews)
Mariánskolázeňská 1 , Karlovy Vary , cz

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Spacious suite
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast service

Categories

Cleanliness
7.59
Numerous cleanliness issues mentioned, including unclean shower and room.
Service
8.56
Mixed sentiments; some positive comments on staff assistance but several complaints on unhelpfulness.
Location
9.6
Many reviewers highlighted the great location of the hotel.
Room Quality
8.05
Reports of outdated furnishings and maintenance issues, but some positive notes on space and comfort.
Amenities
7.08
Lack of promised amenities (like sauna) and issues with parking.
Value for Money
8.54
Perceptions vary; some felt it was worthwhile despite issues.
Food and Beverage
8.09
Mixed feedback on breakfast quality and service.
Overall Experience
8.86
Overall sentiment captures a balance of enjoyment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:47

Property Description

Historical Building Accommodation
Experience history and luxury combined in our quaint Alisa Hotel located in the heart of Karlovy Vary.

Convenient Location and Nearby Attractions
Unwind at the Vřídlo Hot Spring or explore the Diana Lookout Tower, all within a short distance from our hotel.

Relaxation and Wellness Amenities
Indulge in our private sauna or book a soothing massage to rejuvenate your senses during your stay with us.

For an unforgettable experience in Karlovy Vary, book your stay at Alisa Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 707 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
I
Iuliia • solo_traveller • es
8
2026-04-01 • via Nuitee
E
Evelina • extended_group • lt
10
Labai patiko
Pros:

Labai švaru, jauku ir skanūs pusryčiai. Puiku 😍

2026-04-01 • via Nuitee
C
Christina • couple • de
7
Pros:

The location is very good, the building is nicely preserved.

Cons:

The bed mattresses are too hard. Public parking spots are not so close and expensive.

2026-04-01 • via Nuitee
V
Viacheslav • extended_group • cz
8
2026-03-29 • via Nuitee
N
Nela • couple • cz
10
2026-03-29 • via Nuitee
M
Maik • couple • de
8
Wir haben uns sehr wohl gefühlt und kommen sehr gern wieder!
Pros:

Top Lage , die ganze Stadt ist zu Fuß zu erkunden. Sehr gutes Frühstück alles vorhanden und wurde immer schnell aufgefüllt. Personal sehr aufmerksam, kleine Probleme an der Technik wurden sofort behoben. Zimmer und Hotel sind sehr leise, wir haben sehr gut geschlafen.

Cons:

Schwache Heizung, war etwas frisch im Zimmer(Mitte März).

2026-03-23 • via Nuitee
A
Albína • couple • cz
10
Úžasné
2026-03-20 • via Nuitee
E
Eva • couple • cz
10
2026-03-15 • via Nuitee
P
Petra • couple • cz
10
2026-03-13 • via Nuitee
U
Uta • extended_group • de
7
Einige Verbesserung erforderlich, sonst sehr gutes Hotel mit Blick auf das Grandhotel Pupp.
Pros:

Super Lage. Freundliches Personal. Sehr geräumige Zimmer.
Prima Frühstück, besonders am ersten Tag. Hier wurde sogar Prosecco angeboten.
Hoteleigene Parkplätze in der Nähe vorhanden (allerdings relativ teuer).

Cons:

Heizung defekt (allerdings stand ein Elektrolüfter da). Duschwanne gerissen, sollte meines Erachtens dringend getauscht werden. Rezeption am Anreisetag nicht ständig besetzt.
Am zweiten Morgen stand der Sektkühler noch da, eine Flasche war nicht mehr drin.

2026-03-10 • via Nuitee
S
Stephanie • couple • de
1
NIE WIEDER
Pros:

die Lage

Cons:

das Personal beim Empfang war nicht nur unfreundlich, es war einfach nur schrecklich

2026-03-09 • via Nuitee
M
Michael • couple • de
7
Pros:

Ein sehr schöner Ausblick auf das Grand Hotel Pupp.

Cons:

Es war kalt, zum Glück gab es einen Elektroluftheizer. Das Frühstück war nicht gut m

2026-03-08 • via Nuitee
D
David • solo_traveller • cz
7
Celkově se nám na hotelu líbilo, trochu nás mrzely negativa (postel a lampičky), ale i přesto byl náš pobyt velmi poziti
Pros:

Hotel byl příjemně cenově dostupný vzhledem k lokalitě, interiér byl hezky vyzdoben. Snídaně měla široký výběr a jídlo bylo výborné. Personál byl velmi příjemný.

Cons:

Bohužel u jedné postele byly poškozené rošty a nebyl už dostupný jiný pokoj. Nefungovaly též obě lampičky na nočních stolcích.

2026-03-02 • via Nuitee
O
Oleg • family_with_children • md
10
Pros:

Отличное расположение, приветливый персонал, хороший завтрак, в номере было тепло, нам предложили обогреватель, если замёрзнем. Не включали ни разу так на улице потеплело.

Cons:

Сантехника не вся работает. Кран в номере подтекал, гигиенический душ не работал, дверца в душе не закрывается.

2026-02-27 • via Nuitee
T
Tetiana • couple • cz
10
2026-02-27 • via Nuitee
L
Lada • couple • cz
3
Cons:

Úroveň personálu na recepci mě vrátilo do let před revolucí.

2026-02-26 • via Nuitee
A
Anna • couple • de
10
Pros:

Sehr lecker Frühstück Alles Super У мужа было день рождения,на завтрак нам украсили стол.Кусок торта со свечой и нам всем по кусочку торта ☺️

Cons:

Alles Super

2026-02-23 • via Nuitee
A
Arnold • couple • de
8
2026-02-22 • via Nuitee
M
Monika • family_with_children • de
10
Es war ein sehr angenehmer Aufenthalt im Hotel Alisia
Pros:

Die stilvolle Einrichtung, der Stuck, die Teppiche haben uns besonders gefallen.
Das Personal war überaus freundlich. Die Lage war top. Wir waren direkt im Kurviertel. Es war alles fußläufig erreichbar.

2026-02-12 • via Nuitee
M
Martina • couple • cz
10
Pros:

Moc se nám líbila atmosféra hotelu a milý personál. Hotel byl čistý. Personál velmi ochotný.
Rádi doporučujeme!

2026-02-11 • via Nuitee