Alisa Hotel

Hotels
8.3 (724 reviews)
Mariánskolázeňská 1 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious suite
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast service

Categories

Cleanliness
7.59
Numerous cleanliness issues mentioned, including unclean shower and room.
Service
8.56
Mixed sentiments; some positive comments on staff assistance but several complaints on unhelpfulness.
Location
9.6
Many reviewers highlighted the great location of the hotel.
Room Quality
8.05
Reports of outdated furnishings and maintenance issues, but some positive notes on space and comfort.
Amenities
7.08
Lack of promised amenities (like sauna) and issues with parking.
Value for Money
8.54
Perceptions vary; some felt it was worthwhile despite issues.
Food and Beverage
8.09
Mixed feedback on breakfast quality and service.
Overall Experience
8.86
Overall sentiment captures a balance of enjoyment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:47

Property Description

Historical Building Accommodation
Experience history and luxury combined in our quaint Alisa Hotel located in the heart of Karlovy Vary.

Convenient Location and Nearby Attractions
Unwind at the Vřídlo Hot Spring or explore the Diana Lookout Tower, all within a short distance from our hotel.

Relaxation and Wellness Amenities
Indulge in our private sauna or book a soothing massage to rejuvenate your senses during your stay with us.

For an unforgettable experience in Karlovy Vary, book your stay at Alisa Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 724 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
K
Kevin Jürgen • couple • de
9
2026-05-07 • via Nuitee
S
Servilio • solo_traveller • es
10
Un hotelito encantador en una ciudad encantadora!
Pros:

La ubicación, las instalaciones, las características del hotel, muy íntimo, etc

2026-05-07 • via Nuitee
A
Anna Tinina • solo_traveller • ua
10
Pros:

Всё понравилось.Отель старенький, но в этом его изюминка, шикарные потолки, мебель, кровать (дочь была в восторге, номер для принцесс) Отдельное спасибо администратору, очень позитивный всё помог, рассказал. Ресторанчик уютный и завтрак на высшем уровне.

Cons:

В номере треснутая душевая кабина. Треснутая столешница на кухне.

2026-05-07 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Schönes familiäres Hotel , zentral gelegen .
Preis/Leistungsverhältnis ist super.
Gutes Frühstück.

2026-05-06 • via Nuitee
M
Marian • family_with_children • sk
9
2026-05-06 • via Nuitee
K
Katharina • solo_traveller • de
7
2026-05-05 • via Nuitee
E
Ewa • couple • de
8
Jestem zadowolona
Pros:

Bardzo dobra lokalizacja hotelu,przemiła obsługa w recepcji oraz w pokoju śniadaniowym,śniadania smaczne .

2026-05-04 • via Nuitee
M
Milan • solo_traveller • cz
9
Pros:

Prostor pro rodinu

Cons:

Slabší světlo na hraní karet

2026-04-25 • via Nuitee
J
Jaroslav • solo_traveller • cz
1
Pozor
Cons:

Hotel má vyhrazené parkovací místo ALE pozor...... Pokud si zaplatíte noc v Hotelu tzv. na poslední chvíli a nebudete v autě při řízení studovat jejich podmínky tak na recepci vám neřeknou absolutně NIC a bez slitování vás nechají odtáhnout. Nechápu proč má hotel 4* absolutně to neodpovídá realitě a službám. Hotel uznal chybu a nejdříve nabídl za odtah kompenzaci, která ale bohužel přes jejich sliby nedorazila takže asi mají i problém s uznáním jakéhokoliv problému. Na celou věc ještě upozorníme ČOI.

2026-04-24 • via Nuitee
R
Richard • extended_group • at
6
2026-04-23 • via Nuitee
T
Theresa • solo_traveller • de
10
2026-04-23 • via Nuitee
I
Ilhama • couple • de
5
Pros:

Das Hotelpersonal war sehr freundlich, das Frühstück war gut und auch die Sauberkeit im Hotel war gut.

Cons:

Im Hotel hat die Heizung nicht funktioniert. Aus dem Wasserhahn neben der Toilette lief ständig Wasser. Der Boden war völlig nass, deshalb konnten wir den Wasserhahn nicht benutzen

2026-04-23 • via Nuitee
N
Nadia • solo_traveller • lv
10
Pros:

Хорошее расположение!

Cons:

Хороший завтрак! Приветливый персонал.

2026-04-19 • via Nuitee
A
Alena • couple • cz
8
2026-04-18 • via Nuitee
G
Grit • family_with_children • de
9
gerne wieder
2026-04-12 • via Nuitee
T
thomas • family_with_children • de
7
Stilistisch beeindruckend, aber auch in die Jahre gekommen
Pros:

Das Ambiente, Stil des Hauses, Frühstück reichhaltig, Aussicht auf das Pupp grandios

Cons:

Duschboden gerissen, Wasser lief aus, war nicht zu benutzen…die Amatur an der Badewanne fiel mehrfach runter. Fernseher war schwer bedienbar, auch der Rezeptionist wusste nicht, wie es funktioniert.
Parken sollte 25 Euro die Nacht kosten, sinnvoll das Auto auf kostenfreie Parkplätze zu fahren, ca 20 Minuten fussläufig

2026-04-10 • via Nuitee
O
Olga • extended_group • de
8
2026-04-07 • via Nuitee
T
TC Adem • family_with_children • de
10
Pros:

Byli jsme poprvé v Karlových Varech a hned super hotel personál velmi vstřícný a milý 🥰 pokoj čistý a voňavý určitě se sem znovu vrátíme za nás top ve všem moc dekujeme celému personálu za krásné prožití Velikonoční svátku 🤗

2026-04-06 • via Nuitee
D
Danny • solo_traveller • de
7
Pros:

Schön waren die ganzen alten Villen

Cons:

Das Inventar war alles ganz schön abgelebt .

2026-04-05 • via Nuitee
I
Iuliia • solo_traveller • es
8
2026-04-01 • via Nuitee