Alisa Hotel

Hotels
8.3 (821 reviews)
Mariánskolázeňská 1 , Karlovy Vary , CZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious suite
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast service

Categories

Cleanliness
7.59
Numerous cleanliness issues mentioned, including unclean shower and room.
Service
8.56
Mixed sentiments; some positive comments on staff assistance but several complaints on unhelpfulness.
Location
9.6
Many reviewers highlighted the great location of the hotel.
Room Quality
8.05
Reports of outdated furnishings and maintenance issues, but some positive notes on space and comfort.
Amenities
7.08
Lack of promised amenities (like sauna) and issues with parking.
Value for Money
8.54
Perceptions vary; some felt it was worthwhile despite issues.
Food and Beverage
8.09
Mixed feedback on breakfast quality and service.
Overall Experience
8.86
Overall sentiment captures a balance of enjoyment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:47

Property Description

Historical Building Accommodation
Experience history and luxury combined in our quaint Alisa Hotel located in the heart of Karlovy Vary.

Convenient Location and Nearby Attractions
Unwind at the Vřídlo Hot Spring or explore the Diana Lookout Tower, all within a short distance from our hotel.

Relaxation and Wellness Amenities
Indulge in our private sauna or book a soothing massage to rejuvenate your senses during your stay with us.

For an unforgettable experience in Karlovy Vary, book your stay at Alisa Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.3
Based on 821 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
F
Franziska • couple • de
4
Pros:

Freundlichkeit des Personals

Cons:

Dusche war defekt, der Boden war aufgebrochen.
Frühstück wurde nicht ordentlich und sauber serviert im allgemeinen war es sehr dreckig

2026-10-16 • via Nuitee
Z
Zbyněk • couple • cz
8
2026-10-16 • via Nuitee
J
Janet • extended_group • gb
5
Adequate
Pros:

The location was excellent. The room was quiet and the welcome was good.

Cons:

Room not made up or cleaned . Lack of hot water in shower. Breakfast not very good.

2026-10-16 • via Nuitee
M
Marco • solo_traveller • pt
7
Pros:

O edifício é uma obra de arte, quer no interior, quer no exterior. Ficámos no último piso, felizmente tínhamos elevador. Pequeno almoço agradável e o staff foi extremamente simpático. Óptima localização.

Cons:

Apesar de lindo, o edifício está seriamente a precisar de restauro! Estuques com arranjos mal feitos, alcatifas gastas e o estrado da nossa cama, no quarto 401 desmontou-se 2 vezes, apenas com p eso do corpo. A torneira do lavatório pingou a noite toda, sem possibilidade de fechar melhor. Sem ser isso, tudo ok.

2026-10-15 • via Nuitee
J
Jarkko • solo_traveller • fi
8
2026-10-14 • via Nuitee
J
Juliana • solo_traveller • pt
3
Desiludida
Pros:

A localização era ok

Cons:

Não sei como este hotel tem 4 estrelas.
Com noites abaixo dos 10°C, tremi de frio no quarto por não ter aquecimento. É extremamente desconfortável pagar para dormir num sítio e não estar confortável. Passei mesmo muito frio. Informei na receção que os aquecedores não estavam a funcionar e informaram-me que naquela manhã alguém tinha ido arranjar o aquecimento. Tenho algumas dúvidas sobre esta informação ser veridica por ter visto no Booking um comentário há algum tempo a mencionar também o frio, pelo que não foi algo ocasional nos dias que lá estivemos.
Alguns candeeiros também só tinham 1 lâmpada, não sei se para poupar energia...
A base do duche estava também rachada/partida, acredito que o andar de baixo tenha uma infiltração enorme com a água que deveria cair daquele duche.
As toalhas estavam velhas e gastas, uma até estava meio rasgada.
Dos 4 funcionários com quem falámos, apenas 1 falava inglês.
A decoração é bonita, mas o hotel não tem comodidades associadas a um hotel de 4 estrelas.

2026-10-12 • via Nuitee
L
Laci • couple • sk
9
2026-10-12 • via Nuitee
Надежда • couple • lv
8
2026-10-07 • via Nuitee
M
Maya • solo_traveller • bg
8
2026-10-07 • via Nuitee
B
Barbara • couple • at
8
Pros:

Ein Haus mit Charme tolle Lage freundliches Personal

2026-09-19 • via Nuitee
C
Chris • solo_traveller • de
5
Pros:

Die Lage war gut. Der Kaffee aus dem Vollautomaten. Die sehr bemühte Mitarbeiterin, die auf alle unsere Anliegen eingegangen ist. Das Zimmer war sehr leise.

Cons:

Defekte Duschwanne+defekte Lampe am Badezimmerspiegel, durchgelegene Matratzen. Die Nachttischlampen waren mehr Deko als eine wirklich nutzbare Lichtquelle. Es gibt in der Ecke von Karlsbad keinen einzigen kostenlosen Parkplatz! Die Parkplätze vom Hotel liegen an der Straße, müssen am besten im voraus gebucht werden und liegen bei umgerechnet 25 Euro pro Tag (nicht in der Buchung/Preis des Zimmers inkludiert)

2026-09-19 • via Nuitee
Y
Yvonne Götz • solo_traveller • de
10
Kleines schönes Hotel, mit sehr netten Personal in Top-Lage!
Pros:

Top Lage, tolles Personal. Schicke Zimmer, sehr gutes Frühstück. Wir kommen gerne wieder.

Cons:

Es gibt nichts auszusetzen!

2026-09-18 • via Nuitee
J
Jacobus • couple • na
10
GREAT and MEMORABLE
Pros:

EVERYTHING!!

Cons:

NOTHING

2026-09-18 • via Nuitee
L
Lukáš • solo_traveller • cz
7
Pros:

Super lokalita

Cons:

Jednolůžkový pokoj celkem malý, ale jinak vše ok.

2026-09-18 • via Nuitee
M
Metawoman • couple • ru
10
2026-09-18 • via Nuitee
D
Dieter • couple • de
9
Perfekte Lage, freundliches Personal, gutes Frühstück!
Pros:

Die Lage ist perfekt, mitten in der Altstadt, das Frühstück war sehr gut. Alle waren sehr freundlich.

2026-09-16 • via Nuitee
J
Janina • solo_traveller • de
8
2026-09-16 • via Nuitee
A
Axel • extended_group • de
8
Pros:

sehr gutes Preis-Leistungsverhältnis, zentrale Lage

2026-09-15 • via Nuitee
M
Martin • family_with_children • cz
8
Super pobyt s krásným výhledem.
Pros:

Moc se nám líbila lokalita a veliký balkón s výhledem. Dále interiér byl velice krásný. Pán na recepci nám vyšel vstříc s možností ubytování se s pejskem.

Cons:

Něco, co by se dalo vylepšit by byla káva na snídani. Jinak mě nic nenapadá.

2026-09-14 • via Nuitee
T
Tetiana • solo_traveller • de
10
Pros:

Aufenthalt war sehr schön, wir kommen sicher wieder.

Cons:

Alles war in Ordnung.

2026-09-13 • via Nuitee