Timeout City Hotel, 5 min to city center, Self Check In

Hotels
6.3 (1379 reviews)
Windmühlgasse 6 - Mariahilf , Vienna , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Accessibility
Cons:
Cleanliness
Service Issues
Room Conditions

Categories

Cleanliness
4.13
Numerous mentions of dirty rooms and hygiene issues including bed bugs.
Service
7.6
Mixed feedback on service quality with some guests experiencing poor handling of issues.
Location
9.14
Consistently noted as a strong point with proximity to attractions.
Room Quality
5.09
Reports of rooms being cold, old, and in need of renovation.
Amenities
6.12
Basic amenities mentioned; however, issues noted with maintenance.
Value for Money
5.08
Negative sentiments indicating that the price does not correspond to quality.
Food and Beverage
7.13
Not specifically mentioned, but inferred as average based on location.
Overall Experience
6.1
Overall experience seems negative with many expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:13

Property Description

Convenient Location
Time Out City Hotel in Vienna's vibrant sixth district is just steps away from the Mariahilfer Straße shopping street and the Museum Quarter, making it the perfect base for exploring the city.

Comfortable Accommodation
Enjoy simply furnished rooms in an elegant Art Nouveau building, equipped with modern amenities like free WiFi, flat-screen TVs, and large windows. Choose between rooms with private bathrooms or shared shower facilities.

Great Facilities
Relax in the lounge bar area while indulging in a daily breakfast, take advantage of the hotel's lift and snack bar, and easily explore the city with nearby underground stations and public parking options.

Book your stay at Time Out City Hotel Vienna for a memorable and convenient experience in the heart of the city.

Important information:

Late check-in is only possible for an additional charge upon prior confirmation by the property. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.3
Based on 1379 reviews
Cleanliness: 4.13
Service: 7.6
Location: 9.14
Room Quality: 5.09
Amenities: 6.12
Value for Money: 5.08
Food and Beverage: 7.13
Overall Experience: 6.1
R
Ribun solo_traveller ua
10
Pros:

Location is perfect

Cons:

An old bedside table that needs replacing

2026-04-11 via Nuitee
J
Jovica couple at
10
2026-04-09 via Nuitee
D
Donatello extended_group it
7
2026-04-08 via Nuitee
S
Sam solo_traveller ca
8
2026-04-07 via Nuitee
M
Maria solo_traveller gr
10
Για 1-2 μέρες είναι καλά
Pros:

Ήταν κοντά στο κέντρο

Cons:

Δεν ήταν τόσο άνετο το κρεβάτι κ πολύ θόρυβο από το δρόμο

2026-04-07 via Nuitee
S
shana couple ch
5
Der Aufenthalt war in Ordnung
Pros:

Das Time Out Hotel war okay. Es war sauber und relativ günstig und die Lage ist auch nicht schlecht.

Cons:

Jedoch konnten wir die ganze Nacht nicht richtig schlafen, da ein Gerät vor unserer Tür ein unerklärliches, nicht aufhörendes Klick-Geräusch von sich gegeben hat. Zudem hatte es in der geteilten Toilette (in der Herren und der Damen Toilette) an unserem letzten Abend bis am Morgen, als wir gehen mussten kein Toilettenpapier, was für eine geteilte Toilette für einen ganzen Stock von ca. 7 Zimmer doch zu erwarten ist.
Das Time out Hotel war günstig, aber selbst den günstigen Preis war es nicht wert.

2026-04-06 via Nuitee
P
Patricio solo_traveller it
2
Could not get into my room the first night and had to stay outside for 9 hours without sleep
Pros:

Location was pretty good and it was not very noisy. The restrooms and showers were not bad either.

Cons:

The code to get into my room did not work at all. I understand I arrived after the hours where they can respond, but there was absolutely no way for me to get into my room the first night, so I literally did not sleep at all the first night (which I paid for) and had to wait from 12 AM to 9 AM to receive any kind of response. Then they told me that since my code was not working, I had to use the emergency key. I asked why they did not tell me the code to get the key prior to my arrival, and they said that "it is an emergency key", but why could they not tell me the key code just IN CASE I were unable to get into my room? (which clearly I could not). It just makes sense to give your customers a second plan to enter their room, even if they do not end up using it. Once I got into my room, it was alright, except for the fact that the sheets and blankets were pretty dirty (you could see dust and hair on them). The Wi-Fi in my room was also horrible, so I always had to use it outside of my room. I was also not the only one who had trouble getting into their room. There were actually two groups of people who had this exact same problem. The first group was the day after I finally got into my room. They told me they could not get into their room, to which I said that they would end up needing to get the key to get in. The second group was the day after the first group, which could not get into their room, to which I also said that they would need the key. It just does not make any sense to me why they would not tell you how to get the key in case you do need it in the little instructions manual that they send you on your phone prior to your arrival.

2026-04-06 via Nuitee
F
Francisco Javier family_with_children es
6
Cons:

Había ruido de 2 cafeterías que había justo debajo. Una de ellas era también como un pub, y sobre las 12:30 - 13:00 de la noche seguía el retumbar de los bafles de la música no permitiendo dormir bien.
Me despertaban de vez en cuando.
Para mi parecer, estaba un poco alta la música para la hora que era ya.

2026-04-05 via Nuitee
S
Serhii family_with_children hu
1
2026-04-05 via Nuitee
A
Adrian solo_traveller ch
7
2026-04-04 via Nuitee
E
Emilia extended_group cl
1
Cons:

No había personal, no hicieron la limpieza de la habitación ningún día. La pieza estaba sucia

2026-04-03 via Nuitee
B
BEN couple us
1
Was like a hostel with a private room
Pros:

Location

Cons:

No private bath wasn’t a hotel

2026-04-02 via Nuitee
S
Szőke solo_traveller hu
3
Kicsit lehangoló, a szoba amit kaptunk nem volt fürdőszobája,
Pros:

Elhelyezkedés

Cons:

Nincs recepció, azt sem tudtuk hogy hogy tudjuk majd a szobát elfoglalni

2026-04-01 via Nuitee
F
Fabio family_with_children it
2
2026-03-27 via Nuitee
L
Laila solo_traveller it
6
2026-03-27 via Nuitee
L
LeoMikh family_with_children il
10
Pros:

Удобный недорогой хостел.

2026-03-26 via Nuitee
N
Nikolina family_with_children hr
10
2026-03-25 via Nuitee
N
Natalia solo_traveller md
8
Прекрасно
Pros:

Прекрасное расположение

Cons:

Не работал электронный замок на двери, пришлось связываться с хозяином и брать ключи

2026-03-24 via Nuitee
R
Rexhepi family_with_children at
7
2026-03-22 via Nuitee
A
Alvaro solo_traveller es
1
2026-03-21 via Nuitee