Elounda Residence Resort & Waterpark

Hotels
•
Independent
8.2 (15 reviews)
Elounda, Agios Nikolaos, Crete Island, 72053 , Agios Nikolaos , GR
30-28410-41823

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Children allowed

Facilities

Free breakfast
Full-service spa
Boat tours nearby
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Nice pools
Cheerful staff
Great value for all-inclusive
Cons:
Room cleanliness issues
Small room size
Food quality not meeting expectations

Categories

Cleanliness
6.95
The room had a stained carpet and wasn't well maintained.
Service
9.45
The staff was cheerful and willing to help, providing good service.
Location
8.45
The all-inclusive package was convenient and a cost-effective choice.
Room Quality
6.45
The room was small and located in an older part of the hotel.
Amenities
8.95
The pools were beautiful and well organized despite the crowd.
Value for Money
9.45
Good price for a four-star hotel, especially with the all-inclusive package.
Food and Beverage
7.45
The buffet was great, but some found the food quality lacking.
Overall Experience
8.45
Overall a pleasant stay with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:51

Property Description

Spa and Recreational Amenities: Indulge in massages, body treatments, and facials at the spa. Enjoy 4 outdoor swimming pools, a water park, and an outdoor tennis court.

Dining and Entertainment: Delight in international cuisine at Main Restaurant Ariadne and unwind at the multiple bars and poolside bars. Start your day with a complimentary buffet breakfast.

Included Amenities: Stay connected with free Wi-Fi, take advantage of concierge services, and enjoy complimentary shuttle to nearby shops. All-inclusive rates cover meals, drinks, and onsite dining.

Treat yourself at Elounda Water Park Residence Hotel, where luxury meets relaxation amidst stunning surroundings. Book now and elevate your vacation experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Events/parties allowed

  • Pets

    No pets

  • Activities

    Parties and events allowed

See all policies

Location

Guest Reviews

8.2
Based on 15 reviews
Cleanliness: 6.95
Service: 9.45
Location: 8.45
Room Quality: 6.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 7.45
Overall Experience: 8.45
K
Keith • partner
4
Pros:

Start with positives which are few. Pool and pool area lovely. Bed linen clean. Negatives: we were in one of the older rooms, up many steps from the restaurant and pool. Fine for us but many people struggled, although there was a golf buggy available. Room tired, sofas, which must turn into sofa beds looked really stained, so much so we didn’t want to sit on them. The noise coming from other residents rooms awful. Even though there was a living area between our bedroom and the adjoining room we could hear snoring all night. The music coming from their room was awful, in fact had to ask them to turn the volume down. Sounded as if it was coming from the living area in our room. Bath and hand towels a dirty grey, looked very old. Footprint on our living room wall! We are vegan, our choice, but limited to salad and fruit. When checking out staff did not ask how our stay was which if they had asked I would have told them. Disappointing stay to say the least!!!

2025-10-12 • via Nuitee
I
Irene
6
Mi aspettavo di più
Pros:

Molta buona la colazione e ben organizzata nonostante la quantità enorme di persone. Belle anche le piscine.
La nota negativa è la camera. La nostra infatti si trovava nella parte più datata dell'intero complesso. C'era una moquette macchiata e consumata. L'appartamento era davvero piccolo e una delle camere, così come il bagno, aveva la finestra sul corridioio interno dell'hotel. Mai cambiati gli asciugamani in 3 notti.

2025-09-21 • via Nuitee
O
OLIVIER • family
10
Pros:

Nous avons été surclassé, villa avec piscine privée, un excellent séjour, un grand merci!

2025-09-17 • via Nuitee
I
IOANNIS
10
Μία υπέροχη διαμονή!
Pros:

Υπέροχος μπουφές. Εξαιρετικός μάγειρας. Χαμογελαστό προσωπικό πρόθυμο να βοηθήσει. Το καλύτερο δωματιο ever ! Θετικό vibe ! Συνεχης αίσθηση πολυτέλειας αλλα συναμα οικογενειακης θαλπωρης . Ενα μεγαλο μπραβο !

2025-09-07 • via Nuitee
I
Ioanna • family
6
Pros:

The property condition is not good and the food very bad. We didn't use the half boarding even though we paid for it

2025-09-06 • via Nuitee
S
STAVROS
10
Πολύ καλή επιλογή
Pros:

Είναι πολύ καλό 4αστερο ξενοδοχείο, η τιμή που το βρήκα ήταν πολύ καλή , έκλεισα το all inclusive πακέτο , αν δε θες την καθημερινή αναζήτηση για φαι στην ακριβή Ελούντα, είναι μαστ η επιλογή το all inclusive.
Άριστο προσωπικό , πολύ καθαρό , πολύ καλό και με ποικιλία φαι και καλά ποτά.
Το μόνο που ίσως πρέπει να βάλουν στο πακέτο του all inclusive είναι ο fredo espresso , επιλογή για δωρεάν κρύο καφέ μου έδωσαν μόνο το φραπέ

2025-08-16 • via Nuitee
N
Nicole Susanne • family
8
Pros:

A Dream with Kids. Animation Program ENGLISH and French but really great! Lovely people. Wonderful view amazing!!!
We had a great and funny time

2024-10-27 • via Nuitee
D
Dirk • family
10
Pros:

A great hotel with a beautiful view!! Clean rooms and very nice staff. We will return for sure!!

2023-10-22 • via Nuitee
R
Riitta
8
Puutteita muuten mukavassa huoneessa
Pros:

Huoneen parveke oli hieman epäsiistin takapihan/talotekniikan suuntaan. Keittiön altaan hana puuttui, mutta huoneistossa oli kaksi ilmastointilaitetta. Hotellissa pyydettiin Hotel.comin voucheria, mutta sellaista ei minulle toimitettu. Sain vahvistuskirjeen, mutta se oli suomeksi.

2023-06-03 • via Nuitee
V
Verified traveler
10
Pros:

Very friendly staff who catered all the need of guests, we had an amazing time and

2019-07-25 • via Nuitee
S
Sarridimitriou
10
Τέλειο.. Perfect
Pros:

Πολύ καθαρό το ξενοδοχείο, μεγάλα δωμάτια, υπέροχο μπαλκόνι με φοβερή θεά, πολύ εξυπηρετικό το προσωπικό και καλό το φαγητό, ανοικτό γυμναστήριο και νεροτσουλήθρες, σίγουρα αξίζει τα λεφτά που δώσαμε, perfect.. value for money,the best view,thank you

2019-07-01 • via Nuitee
V
Verified traveler
10
Wonderful and comfortable stay
Pros:

Wonderful!

2018-07-03 • via Nuitee
V
Verified traveler
6
Pros:

Συμπαθητικά μόνα προβλήματα αν μπορεί να τα πει κανεις ήταν οτι δεν έπιανε wifi στο δωματιο, η TV δεν έπιανε ελληνικά κανάλια

2015-09-07 • via Nuitee
V
Verified traveler
4
Dårlig oplevelse
Pros:

Meget dårlig oplevelse, ekstrem uhøflig og meget lidt hjælpsom reception. Havde bestilt superior værelse, der var intet superior ved det, men ok helt almindeligt værelse. WIFI virkede ikke under vores ophold og igen ingen hjælp fra receptionen. Maden i restauranten var ganske ordinær. Skøn udsigt og dejligt poolområde, hvis man er til saltvandspool. For langt fra den dejlige by Elounda til at kunne gå en aftentur (shuttlebussen kører kun til kl. 17). Vi kommer ikke igen.

2014-08-01 • via Nuitee
V
Verified traveler
6
They are wonderful but are understaffed.
Pros:

No comment means I would not like to say anything in this box.

2014-07-29 • via Nuitee