Saro Maria Hotel

Hotels
7.6 (96 reviews)
Bole , Addis Ababa , et

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Helpful staff
Excellent food
Cons:
Poor service from reception
Issues with amenities
Tired interior

Categories

Cleanliness
6.85
Room was clean, but several mentions of tired interior and unwelcoming staff affect cleanliness perception.
Service
8.35
Staff were helpful, especially in resolving payment issues, but some negative experiences reported.
Location
8.35
Location was a major plus, with several reviews mentioning convenience and accessibility.
Room Quality
7.35
Room quality generally good, but concerns about tired interiors noted.
Amenities
6.85
Amenities received mixed feedback, with some amenities not functioning properly.
Value for Money
7.85
Generally seen as good value, with comments on fair pricing for services.
Food and Beverage
7.85
Food quality mentioned positively in several reviews, especially African food.
Overall Experience
7.35
Overall experience was good, with a few issues affecting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:33

Property Description

Luxurious Accommodation
Experience comfort and style at Saro Maria Hotel, just 2 km from UNECA Conference Center. Unwind in rooms with flat-screen TVs, cozy seating areas, and modern amenities like free WiFi.

Delicious Dining Options
Indulge in culinary delights at our two on-site restaurants, offering a variety of dishes to tantalize your taste buds.

Convenient Location and Services
Conveniently located near major attractions like the National Palace and African Union, our hotel also provides free shuttle services and a gift shop for your convenience.

Ready to elevate your stay in Addis Ababa? Book now at Saro Maria Hotel for a memorable experience.

Important information:

We would like to inform all bookers that, in accordance with government regulations, all online guests must settle their bills in foreign currency or with a credit card .

Check-in and check-out hours:
Check-out: 06:00 PM
Airport code: ADD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 15 years old stay for US$30 per person per night when using an existing bed.
    People 4 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 96 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 7.35
Y
Yonas • solo_traveller • us
7
Very good ,clean The crews were very nice snd helpful.
Pros:

Excellent , and variety of selection I like it.

Cons:

I would like to share my concerns regarding my recent stay. The king-size bed was uncomfortable and did not provide adequate back support. It felt unstable and not strong enough to properly support the spine, which made resting difficult.
Additionally, several items that were listed as included in the room were not actually available. Please review and update your room inventory descriptions so they accurately reflect what guests will find.
I would appreciate your attention to these issues to help improve future guest experiences.
Thank you.

2026-01-30 • via Nuitee
H
HENOK • family_with_children • ae
5
Pros:

The locatuon is okay. Hotel has underground parking.

Cons:

Food smell is coming to room # 410

2025-12-26 • via Nuitee
A
Anna • couple • us
9
I hope to visit again, staff worked hard to accommodate needs.
Pros:

Desserts and coffee

2025-12-12 • via Nuitee
S
Stefan • couple • de
7
2025-11-17 • via Nuitee
J
James • solo_traveller • gb
10
2025-11-16 • via Nuitee
L
Leif Bjørnar Pedersen • solo_traveller • no
10
2025-11-11 • via Nuitee
I
Iacob • family_with_children • ro
10
2025-11-04 • via Nuitee
M
Mahgoub • solo_traveller • sd
8
2025-10-28 • via Nuitee
M
Margaret • family_with_children • ch
8
It was good I’ll definitely book here again.
Pros:

Location. Bed was comfortable.

Cons:

I was asked to pay with foreign currency even though it was not stated that I have to. Finally we worked it out with the manager Mr. Ephrem and he was very helpful. But next time it would be better to put a remark about it to avoid further misunderstanding with guests.

2025-10-18 • via Nuitee
M
Meseret • couple • et
1
2025-10-05 • via Nuitee
C
Clive • couple • us
7
As good as we expected and staff and management were more than fair with us.
Pros:

Services were excellent

Cons:

Non purified water
Beggars on street outside

2025-09-19 • via Nuitee
M
Mattasia • extended_group • tz
9
I had a wonderful experience
Pros:

African Food

Cons:

regular checks at the entrance

2025-09-06 • via Nuitee
M
MWESIGE • solo_traveller • ug
10
2025-09-03 • via Nuitee
C
Clemmentine
6
Pros:

I liked the fresh flowers at the entrance and how helpful the gentlemen at the entrance were.
The book in tge room indicated the availability of contemporary breakfast. However 2 if us were told to pay while others did not?

2025-08-31 • via Nuitee
O
Otto • solo_traveller • gb
4
Cons:

Wifi didn't work, TV didn't work, tired interior, single glazed french windows next to giant building site. Receptionist say non Ethiopians have to pay everything in US dollar and aren't allowed to use local currency, This is a scam Ethiopian birr is legal tender and of course accepted everywhere.. I been living in Ethiopia for 19 years and never heard this one before, then viewing the hotels exchange rate i realised why as its roughly 10% below the bank rate so literally conning tourists out of their money.

2025-08-20 • via Nuitee
M
Michael • solo_traveller • et
10
Best Hotel for Business
Pros:

This is my second time to visit the hotel. My room was clean, spacious, and comfortable bed. The restaurant staff were very welcoming, and the meals were delicious.

Cons:

The parking space is too small. But the staff were attentive and even helped park my car in a tight spot.

2025-08-17 • via Nuitee
P
Peyman • family_with_children • tz
9
Good experience
Pros:

Walking distance to Bole Street and shopping areas

Cons:

Airport shuttle

2025-08-14 • via Nuitee
E
Endalkachew
10
Pros:

excellent customer service, excellent food with fair pricing,
safe, and clean.

Parking is crowded and traffic congested.

Overall, I am pleased with my stay.

2025-08-08 • via Nuitee
D
Dr. Abebe B • couple • et
4
2025-08-06 • via Nuitee
D
Dr. Abebe B • family_with_children • et
4
Pros:

The only thing that I liked is the location.

Cons:

The staff members particularly the receptionists were so mean and unwelcoming. I don't know why and how you recruited them all. The sales (commercial) girl was dealing the price for a night with nearly 'double the cost' posted on Booking.com. I am so pity for the company.

2025-08-06 • via Nuitee