Hotel Sonesta Pereira

Hotels
•
Sonesta Hotel
9.2 (135 reviews)
Km 7 Vía Cerritos, Pereira, Risaralda, 660009 , Pereira , CO
57-6-3113600

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great amenities
Wonderful service
Excellent food options
Cons:
Negative service experience
Room allocation issues

Categories

Cleanliness
9.23
Generally positive remarks about cleanliness, with no significant complaints.
Service
8.2
Dissatisfaction with service due to rude receptionist, but balanced by positive sentiments in other reviews.
Location
9.44
Enjoyable location with beautiful views; positive sentiments regarding ambiance.
Room Quality
9.19
Positive mentions about comfortable beds and room service.
Amenities
9.72
Great amenities including pools, spa, and restaurant.
Value for Money
9.18
General satisfaction with the value for the quality provided.
Food and Beverage
9.43
Positive feedback regarding the quality of food and breakfast.
Overall Experience
9.2
Overall very positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:42

Property Description

Escape to the luxurious Hotel Sonesta Pereira, where relaxation and comfort meet in the heart of Pereira.

Unwind at the Spa: Indulge in rejuvenating treatments including therapeutic massages and facials, ensuring a tranquil escape from daily stress.

Amenities for Recreation: Dive into our refreshing outdoor pool, enjoy a match on our tennis court, or work out at our state-of-the-art 24-hour fitness center—all designed for your active lifestyle.

Culinary Delights: Savor exquisite local and international dishes at our two on-site restaurants, or opt for the convenience of 24-hour room service. Don’t forget to enjoy complimentary breakfast daily!

Don’t miss your chance to experience the exquisite comforts of Hotel Sonesta Pereira—book your stay now!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 135 reviews
Cleanliness: 9.23
Service: 8.2
Location: 9.44
Room Quality: 9.19
Amenities: 9.72
Value for Money: 9.18
Food and Beverage: 9.43
Overall Experience: 9.2
T
Tino • couple • ve
8
Nice feeling to be there.
Pros:

The hotel is ok.

Cons:

the price is expensive due to the fact that this hotel is kind of old and worn out.

2026-07-03 • via Nuitee
J
Juliana • couple • co
9
2026-07-02 • via Nuitee
C
Catalina • couple • co
10
Ahora sí es un hotel 10. Quedé gratamente sorprendida con las mejoras en el aseo y la actitud del personal en el desayu
Pros:

Mejoraron al 100% la limpieza de la habitación. Y la disposición del chef Edison fue un hit total en el desayuno.
Camila, atiende en la piscina, es un ser humano excepcional.

Cons:

Había una máquina dañada en el gym. El gym merece una atención pronto.

2026-07-02 • via Nuitee
C
Camilo • couple • co
10
2026-07-01 • via Nuitee
A
Altika • solo_traveller • co
10
Pros:

Las instalaciones para los niños funciona muy bien

Cons:

Todo estuvo muy bien

2026-07-01 • via Nuitee
C
Camilo • solo_traveller • co
10
2026-07-01 • via Nuitee
A
arnulfo • solo_traveller • co
10
2026-06-30 • via Nuitee
D
Danna • solo_traveller • co
10
2026-06-30 • via Nuitee
J
jorge • family_with_children • co
10
2026-06-30 • via Nuitee
J
Jucerim • solo_traveller • co
9
Elegancia y comodidad
Pros:

Comodidad y atencion

Cons:

El chekin. Tocó hacer fila y esperar un buen rato

2026-06-30 • via Nuitee
L
Liliana • couple • co
10
Pros:

Limpieza

Cons:

La hora de la entrega del alto es muy temprano

2026-06-29 • via Nuitee
J
Jose • couple • co
10
Excelente.. recomendado
Pros:

La comodidad de la cama, la comida

Cons:

Todo me gusto

2026-06-28 • via Nuitee
O
Oliver • couple • ch
10
2026-06-28 • via Nuitee
O
oscar • couple • co
10
2026-06-26 • via Nuitee
A
Ana Maria • couple • co
10
2026-06-25 • via Nuitee
A
Alfredo • solo_traveller • pa
3
2026-06-25 • via Nuitee
M
maria angelica • couple • co
3
Se sienten todo tipo de ruidos, no se puede descansar.
Cons:

Las habitaciones son como de papel, se escucha todo lo que pasa en la de al lado, no pudimos descansar por el ruido del televisor de los vecinos, las puertas se escuchan, se sienten todos los ruidos. No volveríamos nunca.

2026-06-22 • via Nuitee
C
carolina • solo_traveller • co
10
Pros:

El hotel es amplio y muy bonito. La comida y atención también son excelentes

2026-06-22 • via Nuitee
U
Umesh • solo_traveller • co
9
Pros:

Breakfast didnt have much veg option while i am a vegetarian

Cons:

Breakfast

2026-06-22 • via Nuitee
A
Alexandra • solo_traveller • co
10
Muy agradable
Pros:

Sólo desayuné en el hotel. El buffet muy variado. Dos veces comí algo de la carta y llenó mis expectativas

2026-06-21 • via Nuitee