Hotel Sonesta Pereira

Hotels
•
Sonesta Hotel
9.2 (135 reviews)
Km 7 Vía Cerritos, Pereira, Risaralda, 660009 , Pereira , CO
+57 606 3113600

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great amenities
Wonderful service
Excellent food options
Cons:
Negative service experience
Room allocation issues

Categories

Cleanliness
9.23
Generally positive remarks about cleanliness, with no significant complaints.
Service
8.2
Dissatisfaction with service due to rude receptionist, but balanced by positive sentiments in other reviews.
Location
9.44
Enjoyable location with beautiful views; positive sentiments regarding ambiance.
Room Quality
9.19
Positive mentions about comfortable beds and room service.
Amenities
9.72
Great amenities including pools, spa, and restaurant.
Value for Money
9.18
General satisfaction with the value for the quality provided.
Food and Beverage
9.43
Positive feedback regarding the quality of food and breakfast.
Overall Experience
9.2
Overall very positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:42

Property Description

Escape to the luxurious Hotel Sonesta Pereira, where relaxation and comfort meet in the heart of Pereira.

Unwind at the Spa: Indulge in rejuvenating treatments including therapeutic massages and facials, ensuring a tranquil escape from daily stress.

Amenities for Recreation: Dive into our refreshing outdoor pool, enjoy a match on our tennis court, or work out at our state-of-the-art 24-hour fitness center—all designed for your active lifestyle.

Culinary Delights: Savor exquisite local and international dishes at our two on-site restaurants, or opt for the convenience of 24-hour room service. Don’t forget to enjoy complimentary breakfast daily!

Don’t miss your chance to experience the exquisite comforts of Hotel Sonesta Pereira—book your stay now!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 135 reviews
Cleanliness: 9.23
Service: 8.2
Location: 9.44
Room Quality: 9.19
Amenities: 9.72
Value for Money: 9.18
Food and Beverage: 9.43
Overall Experience: 9.2
Y
Yazo • couple • co
10
2026-07-25 • via Nuitee
J
Juan Manuel • family_with_children • co
7
Pros:

La ubicación y las zonas

Cons:

Las habitaciones y las instalaciones

2026-07-24 • via Nuitee
Y
yenny • couple • co
10
Comodidad ! Lugar hermosos
Pros:

La Sra que arregló mi habitación me organizó todo ! Estuvimos en una fiesta y mi esposo no había podía desayunar y le permitieron comer frutas y bebidas y nos dejaron estar hasta la 1 pm el día de la entrega

Cons:

El costo ! Me parece un poco caro

2026-07-23 • via Nuitee
V
Viviana Andrea • family_with_children • us
10
Home away From Home💎
Pros:

Home away from home ☀️the staff members very professional very Kind. Highly recommend this place when you visit Risaralda Pereira

2026-07-23 • via Nuitee
E
enid leticia • extended_group • co
10
2026-07-22 • via Nuitee
M
Manuela • couple • co
10
2026-07-22 • via Nuitee
M
Margarita Maria • extended_group • co
10
Todo excelente
Pros:

Todo, piscina, áreas sociales, espacios para lugares lúdicos

Cons:

Nada

2026-07-21 • via Nuitee
A
Ana Cristina • family_with_children • co
10
Súper recomendado, 10/10
Pros:

Excelente todo, la seguridad para subir a las habitaciones, no se escucha ruido de las otras habitaciones, el clima espectacular, la piscina excelente y climatizada, los jacuzzi súper agradables.

2026-07-21 • via Nuitee
C
CAMILO IVAN • couple • co
10
Normal
Pros:

Cómodas habitaciones y buen desayuno

Cons:

Costos de consumos, abusan

2026-07-21 • via Nuitee
A
Andrés Felipe • family_with_children • co
8
Volveria, recomendado, puede mejorar.
Pros:

Excelente atención del personal, excelente ubicación

Cons:

Podría mejorar el servicio de los huevos en el Buffet. En un dia muy concurrido la espera fue de 20 minutos. No es la regla, fue una excepción, pero una cadena de hoteles como esta no puede permitir algo así.

2026-07-21 • via Nuitee
R
Roby Hernan • solo_traveller • co
9
Pros:

Atención rapida

Cons:

Precio no corresponde al nivel. Hay mejores instalaciones y opciones en otros Sonesta del pais

2026-07-20 • via Nuitee
L
Liliana • couple • co
10
Alojamiento cómodo y limpio
Pros:

La limpieza

2026-07-20 • via Nuitee
A
Augusto • family_with_children • co
10
2026-07-20 • via Nuitee
G
German Henry • extended_group • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-07-18 • via Nuitee
M
Maria • extended_group • co
10
Pros:

Todo , en general muy bien .
Comida rica , bien ubicado . Limpio .
Lo mejor la amabilidad de todos los empleados

Cons:

No aplica

2026-07-18 • via Nuitee
Y
YENITH • family_with_children • co
10
2026-07-17 • via Nuitee
D
DERLY LORENA • couple • co
10
Servicio de calidad
Pros:

Excelente servicio, piensan en todo,
Muy buenas instalaciones y calidad de personal

Cons:

Todo excelente

2026-07-16 • via Nuitee
R
Romel.Pena216 • solo_traveller • co
5
2026-07-16 • via Nuitee
L
LEONARDO JAVIER • family_with_children • co
10
Pros:

Excelente restaurante, pisicina climatizada

2026-07-15 • via Nuitee
P
Pablo • family_with_children • ec
9
Pros:

The pool is really beautiful

Cons:

It looks a little old

2026-07-15 • via Nuitee