Hotel Sonesta Pereira

Hotels
•
Sonesta Hotel
9.2 (135 reviews)
Km 7 Vía Cerritos, Pereira, Risaralda, 660009 , Pereira , CO
57-6-3113600

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great amenities
Wonderful service
Excellent food options
Cons:
Negative service experience
Room allocation issues

Categories

Cleanliness
9.23
Generally positive remarks about cleanliness, with no significant complaints.
Service
8.2
Dissatisfaction with service due to rude receptionist, but balanced by positive sentiments in other reviews.
Location
9.44
Enjoyable location with beautiful views; positive sentiments regarding ambiance.
Room Quality
9.19
Positive mentions about comfortable beds and room service.
Amenities
9.72
Great amenities including pools, spa, and restaurant.
Value for Money
9.18
General satisfaction with the value for the quality provided.
Food and Beverage
9.43
Positive feedback regarding the quality of food and breakfast.
Overall Experience
9.2
Overall very positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:42

Property Description

Escape to the luxurious Hotel Sonesta Pereira, where relaxation and comfort meet in the heart of Pereira.

Unwind at the Spa: Indulge in rejuvenating treatments including therapeutic massages and facials, ensuring a tranquil escape from daily stress.

Amenities for Recreation: Dive into our refreshing outdoor pool, enjoy a match on our tennis court, or work out at our state-of-the-art 24-hour fitness center—all designed for your active lifestyle.

Culinary Delights: Savor exquisite local and international dishes at our two on-site restaurants, or opt for the convenience of 24-hour room service. Don’t forget to enjoy complimentary breakfast daily!

Don’t miss your chance to experience the exquisite comforts of Hotel Sonesta Pereira—book your stay now!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 135 reviews
Cleanliness: 9.23
Service: 8.2
Location: 9.44
Room Quality: 9.19
Amenities: 9.72
Value for Money: 9.18
Food and Beverage: 9.43
Overall Experience: 9.2
L
Luis Eduardo • couple • co
10
Extraordinario
2026-05-22 • via Nuitee
D
Diego Fernando • couple • co
8
2026-05-21 • via Nuitee
F
Falcón • couple • es
9
Pros:

La zona es muy tranquila, cerca del aeropuerto y las vistas son espectaculares. También las camas más cómodas que he encontrado!

Cons:

Para ser un hotel 5 estrellas lo vi un poco anticuado. Además una noche hubo fiesta en alguna habitación cercana y la música se escuchaba como si fuera en nuestro cuarto.

2026-05-20 • via Nuitee
N
Natalia • family_with_children • co
10
2026-05-20 • via Nuitee
J
Jeff • solo_traveller • us
10
Pros:

Perfectly laid out incredible people everybody was friendly, helpful made my day that much easier… I’ll be back!

2026-05-20 • via Nuitee
M
Menahem • solo_traveller • us
10
muy bueno
Pros:

servicio

Cons:

ok

2026-05-19 • via Nuitee
C
CHRISTIAN • solo_traveller • co
10
2026-05-19 • via Nuitee
J
Jessica • solo_traveller • pe
7
Cons:

Personal amable pero muy descuidado en counter

2026-05-19 • via Nuitee
J
Jorge mario • family_with_children • co
10
Pros:

Excelente lugar , 100% recomendado

2026-05-19 • via Nuitee
S
Simon • couple • us
7
2026-05-19 • via Nuitee
B
Burranca Novoa • solo_traveller • pe
10
Pros:

Una magnifica estadía en su instalaciones, recomendable al 100 %.

2026-05-19 • via Nuitee
N
Natalia • couple • co
10
Excelente atención
Pros:

Comodidad

Cons:

Me gustaría que incluyeran un plan todo incluido

2026-05-19 • via Nuitee
L
Leonor • couple • pa
10
Excelente estadía en el Eje Cafetero
Pros:

El alojamiento tiene una piscina climatizada. Buen desayuno tipo buffet. Habitación cómoda y amplia. En las instalaciones del hotel se puede acceder a reservar en restaurante giratorio con excelentes vistas Tiene un lindo sendero que se puede recorrer y disfrutar de la naturaleza.

Cons:

No aplica.

2026-05-19 • via Nuitee
E
edison • solo_traveller • co
8
2026-05-19 • via Nuitee
R
Restrepo • family_with_children • co
10
2026-05-18 • via Nuitee
N
Natalie • solo_traveller • us
10
2026-05-15 • via Nuitee
A
Ana Maria • couple • co
10
Cómodo y limpia estancia
Pros:

Amplio
Cómodo
Bien ubicado en cerritos
Llegas muy fácil al Aeropuerto

Cons:

Nada

2026-05-14 • via Nuitee
G
GUSTAVO • family_with_children • co
9
Placentera
Pros:

Buen desayuno

Cons:

NA

2026-05-14 • via Nuitee
L
Lina • couple • co
5
Pros:

CLIMA, PERSONAL

Cons:

HABIA UNA CUCARACHAEN EL CUARTO Y NUNCA SALIO AGUA CALIENTE.

2026-05-13 • via Nuitee
D
Daniel • family_with_children • co
10
Muy tranquilo y cómodo
Pros:

La comodidad

2026-05-12 • via Nuitee