Holiday Inn Express Hotel & Suites Waco South by IHG

Hotels
•
Holiday Inn Express
9 (500 reviews)
5701 Legend Lake Parkway , Waco , us
+1 254-732-1028

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Great location
Comfortable rooms
Cons:
Breakfast quality and selection
Pool area not available
Cleanliness in food area

Categories

Cleanliness
8.39
Cleanliness was mentioned positively, but some complained about areas needing improvement.
Service
9.36
Friendly and helpful staff was consistently mentioned.
Location
9.4
Location was praised for its convenience and accessibility.
Room Quality
9.35
Rooms were described as clean, spacious, and comfortable.
Amenities
8.88
Amenities were generally good, though some noted the pool area was unavailable.
Value for Money
8.84
Value perception was mixed due to some pricing concerns, but overall good value was noted.
Food and Beverage
8.39
Breakfast was commended but with noted areas for improvement.
Overall Experience
9.36
Overall experience was very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:23

Property Description

Modern Amenities and Convenient Location
Holiday Inn Express Hotel & Suites Waco South offers an indoor pool, fitness centre, and complimentary WiFi. Each room includes a cable TV, telephone, and private bathroom with essential amenities.

Exceptional Services
Enjoy a 24-hour front desk, daily continental breakfast, maid service, and laundry facilities during your stay at Holiday Inn Express Hotel & Suites Waco South. Benefit from free parking for added convenience.

Nearby Attractions
Located near Baylor Scott and White Medical Centre, this hotel is just a short drive from Baylor University campus and McLane Stadium. Explore the area's attractions with ease during your visit.

Book your stay at Holiday Inn Express Hotel & Suites Waco South for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 500 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
R
Renee • family_with_children • us
6
Pros:

Kids loved the breakfast.

Cons:

Pool water was too cold. Also I was charged a higher rate than that what was quoted to me on the Booking website.

2026-08-24 • via Nuitee
J
Jacqueline • family_with_children • gb
10
2026-08-24 • via Nuitee
M
Marie • family_with_children • us
10
Pros:

The beds were cozy

2026-08-19 • via Nuitee
R
ROBERT • family_with_children • us
10
2026-08-17 • via Nuitee
A
Adrienne • family_with_children • us
9
2026-08-12 • via Nuitee
S
Shannon • couple • us
10
2026-08-11 • via Nuitee
M
Martinez • family_with_children • us
10
Pros:

10

Cons:

Nothing

2026-08-10 • via Nuitee
C
Ciro • solo_traveller • us
8
Pros:

Very clean and quiet

Cons:

Parking should be assigned

2026-08-10 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Everything was good.

Cons:

The A/C didnt cool down as much.

2026-08-07 • via Nuitee
G
Georgia • family_with_children • us
8
Great location, clean room and wonderful customer service from Suzan
Pros:

I really liked the location of the hotel, it’s near to the shopping center and eating places.
The room was amazing, clean everyday.

Customer service from Suzan at the front desk was extra special. She was very nice, helpful and polite to us. She really did make our stay and we were very grateful to be there.

Cons:

The hallway was hot and stinky.

2026-07-25 • via Nuitee
A
Angelina • couple • us
10
2026-07-20 • via Nuitee
M
Marcus • couple • us
6
Booked and stayed one night. Prepaid. When I got to the hotel they ran my card and when I left I checked my bank and had
Pros:

Plenty of parking

Cons:

Average

2026-07-20 • via Nuitee
W
Wriedt • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Mary • family_with_children • us
7
Good stay but customer service could be better
Pros:

I like the location and the decor of the facility and also liked it could sleep 6

Cons:

The customer service woman reminded me of a sloth.
No personality , very slow. Also no pool was disappointing in the Texas heat.

2026-07-19 • via Nuitee
A
Anderson • extended_group • us
9
Quick nice stay
Pros:

Location was good. Close to stores and restaurants. Free breakfast good value. Free parking

Cons:

One pillow didn’t have much filling

2026-07-19 • via Nuitee
L
Lyons • solo_traveller • us
10
Pros:

Great check-in service and friendly staff. Super clean. Hot water and great water pressure. The beds were great. We enjoyed our stay.

2026-07-18 • via Nuitee
M
Maria • extended_group • us
10
2026-07-17 • via Nuitee
K
Kathrine • solo_traveller • us
9
Pros:

Front desk clerk was very friendly when there was an issue with my check in. It was a learning experience for her. It all got squared away. The room was huge and very clean. We were very happy with our room.

Cons:

The pool was freezing.

2026-07-07 • via Nuitee
G
Goofster53 • solo_traveller • us
10
Pros:

Friendly staff

Cons:

Nothing

2026-07-02 • via Nuitee
G
Goofster53 • solo_traveller • us
10
Pros:

All the staff is friendly and helpful.

Cons:

Nothing

2026-07-02 • via Nuitee