Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Spa facilities
Attentive staff
Beautiful environment
Spacious rooms
Cons:
Noise insulation issues
Breakfast consistency
Limited food variety

Categories

Cleanliness
8.14
Overall cleanliness perceived as decent with some minor maintenance issues noted.
Service
9.11
Service is frequently praised, with staff mentioned to be attentive and friendly.
Location
8.65
Location noted as beautiful and relaxing, though somewhat isolated.
Room Quality
8.6
Rooms are spacious with nice hot spring facilities, but some could improve on noise insulation.
Amenities
8.63
Well-equipped facilities, but some areas highlighted for improvement.
Value for Money
8.09
Items such as breakfast considered high in price relative to quality offered.
Food and Beverage
8.14
Dinner praised while breakfast has been critiqued for variety and freshness.
Overall Experience
8.61
Guests express a high likelihood of returning, enjoying unique features of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:37

Property Description

Luxurious Accommodation and Dining
The 5-star Freshfields Conference & Resort offers elegantly furnished rooms with modern amenities and stunning views. Indulge in Chinese and Western buffet breakfast at Seasons Restaurant, or savor Japanese cuisine on-site.

Recreational Facilities
Enjoy a range of leisure activities at Freshfields Hotel, from relaxing in the indoor mineral bath to playing in the games room. The resort also features an outdoor pool, children’s playground, and sauna facility for guests to unwind and have fun.

Convenient Location and Services
Located just minutes away from popular attractions, this resort provides easy access to key destinations. Take advantage of services like laundry, bicycle rental, and travel arrangements to enhance your stay. Book now for a memorable experience at Freshfields Conference & Resort.

Important information:

1. The check-in time is from 16:00 pm and the check-out time is 11:00am. In case of early check-in or late check-out, additional fees and advanced reservations are required.

2. The B2 garden pool area will be closed during winter (Dec-March).

3. The B1 hot spring area, aromatherapy spa, children's play room and gym are open from 08:00-22:00, cleaning and disinfection time from 11:00-14:00, and the last entry time is 21:30.

4. The cost of additional guest subjects to the the on-site announcement.

Breakfast serving arrangement: breakfast will be served as a set menu on every Wednesdays and Thursdays in June 2022。Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RMQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1152 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.61
couple tw
10
2026-02-13 via Nuitee
軒民 couple tw
7
2026-02-12 via Nuitee
威瑀 couple tw
9
Pros:

溫泉

Cons:

食物

2026-02-10 via Nuitee
C
Charlie couple tw
8
2026-01-28 via Nuitee
C
CHEN YING family_with_children tw
10
房間乾淨房內可泡湯,餐廳早餐東西多樣,也很好吃,飯店設施多,值得大大推薦的一間飯店
Pros:

晚餐餐廳用餐,環境好、東西好吃。

Cons:

2026-01-28 via Nuitee
傳惟 family_with_children tw
10
2026-01-25 via Nuitee
圓庭 couple tw
10
入住體驗很好,跟櫃檯人員取用冰塊很快就拿到了,退房後還可以繼續使用館內設施到15:00
Pros:

人員服務很用心、友善

2026-01-20 via Nuitee
H
Ho Yin family_with_children au
8
2026-01-20 via Nuitee
J
Jo yu couple tw
8
Pros:

晚餐港式點心種類多又好吃

2026-01-20 via Nuitee
J
JING-YI family_with_children tw
7
Pros:

溫泉設施很不錯

Cons:

房間整潔可再加強

2026-01-19 via Nuitee
秀珠 family_with_children tw
10
2026-01-11 via Nuitee
谷翰 extended_group tw
10
2026-01-06 via Nuitee
C
Chia-Chen family_with_children au
10
Pros:

溫泉很棒!

2026-01-02 via Nuitee
耿介 family_with_children tw
8
Pros:

晚餐很好吃~早餐一般,整體非常舒適

2026-01-01 via Nuitee
H
HSING CHIEH family_with_children tw
8
Pros:

公共浴池很舒適,適合想泡湯的人

Cons:

房間有一秒到日本的感覺

2025-12-31 via Nuitee
沙漠裡的長頸鹿 couple tw
10
Pros:

感謝金毛櫃檯人員,服務周到

2025-12-29 via Nuitee
H
Hsuchih family_with_children tw
8
Pros:

充電窩、beffet 、2樓孩童遊戲室、房間泡澡設備

Cons:

⚠️入住A棟318房位於該樓層電梯旁,隔音稍差,比其他房間要再加強會更好。
⚠️入住時間如果可以提早到下午三點更棒。
⚠️房間電視可以更新為具備串流平台(YouTube,Netflix)的型號,對於親子家庭會更有黏著度。

2025-12-28 via Nuitee
K
Kin family_with_children tw
10
2025-12-28 via Nuitee
瑋君 family_with_children tw
8
2025-12-26 via Nuitee
Y
Yi Hsuan couple tw
8
2025-12-25 via Nuitee