Portal del Lago Hotel

Hotels
8.6 (497 reviews)
Gobernador Alvarez esquina Jose Luis Cabrera , Villa Carlos Paz , ar

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Poor maintenance in some areas
Inconsistent food quality

Categories

Cleanliness
7.81
Some reviews mention poor maintenance of facilities like the spa, which affects cleanliness.
Service
9.28
Most reviews highlight the friendliness and efficiency of the staff.
Location
8.82
Location is often praised as being quiet and pleasant, although it is far from the center.
Room Quality
8.47
Rooms are described as comfortable, but some issues were noted regarding bathroom design.
Amenities
8.1
Spa and pool amenities received mixed reviews, with some restrictions affecting experience.
Value for Money
8.76
The general sentiment is that the hotel provides good value, though some amenities are extra.
Food and Beverage
8.61
Breakfast is well-rated, but dinner experiences vary considerably.
Overall Experience
8.98
Although there are some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:39

Property Description

Luxurious Accommodation
The rooms at Portal del Lago Hotel offer a cozy retreat with modern amenities such as free Wi-Fi, heating, air conditioning, and cable TV. The charming exposed-brick walls add a touch of elegance to the decor, ensuring a comfortable stay for guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of regional and international dishes. Enjoy a refreshing drink or snack from the bar on the terrace while taking in breathtaking views of San Roque Lake. The complimentary American breakfast is a delightful way to start your day.

Relaxation and Recreation
Unwind by the outdoor climatized pool on sun loungers or partake in paddle matches for a fun-filled experience. With its convenient location near San Martin Avenue and 9 de Julio Avenue, guests can easily explore the commercial and cultural hub of Villa Carlos Paz.

Experience luxury and comfort at Portal del Lago Hotel - book your stay now for an unforgettable getaway.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30619195341)

Debit cards can't be used to warranty reservations, they will be only accepted to pay at the hotel's front desk

Only quadruple rooms can accommodate an extra bed for a surcharge, subjected to availability upon request.

During High Season (summer & winter holidays, and long weekends) rate includes:
- Kids Club with activities everyday (Children younger than 4 years old must be accompanied by an adult).

-Please note Spa facilities need to be schedule before hand.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The hotel has many slopes, therefore to access it, in the rooms and to use the services such as the heated pool and spa you must enter by stairs. There are rooms with access stairs or internal stairs.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: COR

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 10 years old stay for US$67 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 497 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.47
Amenities: 8.1
Value for Money: 8.76
Food and Beverage: 8.61
Overall Experience: 8.98
C
claudia couple ar
10
2026-05-16 via Nuitee
H
Hilton solo_traveller br
7
2026-05-13 via Nuitee
A
alexandre jose couple br
7
Pros:

localização junto ao lago...e a piscina termica muito boa

Cons:

limpeza do banheiro deixou a desejar,,,,

2026-05-10 via Nuitee
M
maria roxana couple ar
6
Pros:

La ubicación y el servicio de desayuno q es completo

Cons:

Las habitaciones muy pequeñas igual que el gimnasio q deberían ampliarlo

2026-05-04 via Nuitee
T
Teresich solo_traveller ar
8
Pros:

La atención fue excelente!! Todo muy bonito 😍

2026-05-01 via Nuitee
G
Guerrero solo_traveller ar
9
Pros:

La terraza super amplia

Cons:

La temperatura de la pileta

2026-04-30 via Nuitee
G
Guerrero solo_traveller ar
9
Cons:

La temperatura de la piscina no era suficiente para disfrutarla. Aparentemente se debía al cambio de tiempo.

2026-04-30 via Nuitee
C
Carlos Eduardo solo_traveller es
10
2026-04-27 via Nuitee
F
felipe german couple ar
10
Todo bien disfrute de la estadía
Pros:

El hotel tiene sus años pero está en buenas condiciones

Cons:

No tengo quejas

2026-04-27 via Nuitee
F
Ferreyra solo_traveller ar
10
Pros:

La ubicación del hotel muy buena como asi también el hotel

2026-04-25 via Nuitee
K
Karin extended_group ar
8
Aceptable.
Pros:

Desayuno rico, completo y variado. La ubicación al frente del lago es un plus, el acceso a la ribera es realmente muy conveniente y permite pasear y ver el atardecer cómodamente. La comida es de muy buena calidad tanto el almuerzo como la cena. Sábanas y toallas en excelente estado. Artículos de tocador de buena calidad.

Cons:

Los colchones son de resortes y no tienen firmeza, al hundirse es todo un tema para descansar. El baño no tiene ventilación mecánica. Si tienen problemas de columna o cierta dificultad articular, tengan en cuenta que en una misma habitación puede estar el baño en un nivel, la cama en otro y el placard en otro (todo con escaleras) Las sillas usadas para el evento son muy incomodas para estar sentados varias horas.

2026-04-24 via Nuitee
D
Daniel couple ar
9
2026-04-23 via Nuitee
A
Alesso family_with_children ar
10
Pros:

Todas las opciones y variedad de actividades que brinda el lugar.
La atención del personal

Cons:

El restaurant
No tuve una buena experiencia y esperaba una explicación que nunca llego

2026-04-20 via Nuitee
S
sabrina solo_traveller ar
9
Pros:

Excelente ubicación, hotel limpio ,,cuidado, el personal super amable.

2026-04-17 via Nuitee
P
Petit extended_group ar
7
Semana Santa en Carlos Paz
Pros:

El personal, el desayuno, la limpieza

Cons:

Demasiadas escaleras, no es apto para personas mayores

2026-04-17 via Nuitee
A
Adriana family_with_children uy
10
Muy buen hotel super recomendable
Pros:

La piscina el hotel y todo es muy lindo

2026-04-17 via Nuitee
E
Eugenia couple es
8
2026-04-13 via Nuitee
S
Sonia Analia extended_group ar
8
Muy lindo ! El desayuno espectacular
Pros:

La pileta climatizada

Cons:

Las escaleras

2026-04-13 via Nuitee
J
Jose extended_group ar
6
Buena para un par de dias
Pros:

la ubicacion

Cons:

Espacios muy chicos. Habitacion y baño sin lugar para nada

2026-04-09 via Nuitee
A
ana maria couple ar
1
Decepcionante
Pros:

El desayuno

Cons:

Dicen que es un hotel 4 estrella , realmente fue todo muy malo, la habitacion horrible , la pileta climatizada llena de basura , ademas el colchon super chiquito y viejo !

2026-04-09 via Nuitee