Portal del Lago Hotel

Hotels
8.6 (553 reviews)
Gobernador Alvarez esquina Jose Luis Cabrera , Villa Carlos Paz , ar

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Poor maintenance in some areas
Inconsistent food quality

Categories

Cleanliness
7.81
Some reviews mention poor maintenance of facilities like the spa, which affects cleanliness.
Service
9.28
Most reviews highlight the friendliness and efficiency of the staff.
Location
8.82
Location is often praised as being quiet and pleasant, although it is far from the center.
Room Quality
8.47
Rooms are described as comfortable, but some issues were noted regarding bathroom design.
Amenities
8.1
Spa and pool amenities received mixed reviews, with some restrictions affecting experience.
Value for Money
8.76
The general sentiment is that the hotel provides good value, though some amenities are extra.
Food and Beverage
8.61
Breakfast is well-rated, but dinner experiences vary considerably.
Overall Experience
8.98
Although there are some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:39

Property Description

Luxurious Accommodation
The rooms at Portal del Lago Hotel offer a cozy retreat with modern amenities such as free Wi-Fi, heating, air conditioning, and cable TV. The charming exposed-brick walls add a touch of elegance to the decor, ensuring a comfortable stay for guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of regional and international dishes. Enjoy a refreshing drink or snack from the bar on the terrace while taking in breathtaking views of San Roque Lake. The complimentary American breakfast is a delightful way to start your day.

Relaxation and Recreation
Unwind by the outdoor climatized pool on sun loungers or partake in paddle matches for a fun-filled experience. With its convenient location near San Martin Avenue and 9 de Julio Avenue, guests can easily explore the commercial and cultural hub of Villa Carlos Paz.

Experience luxury and comfort at Portal del Lago Hotel - book your stay now for an unforgettable getaway.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30619195341)

Debit cards can't be used to warranty reservations, they will be only accepted to pay at the hotel's front desk

Only quadruple rooms can accommodate an extra bed for a surcharge, subjected to availability upon request.

During High Season (summer & winter holidays, and long weekends) rate includes:
- Kids Club with activities everyday (Children younger than 4 years old must be accompanied by an adult).

-Please note Spa facilities need to be schedule before hand.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The hotel has many slopes, therefore to access it, in the rooms and to use the services such as the heated pool and spa you must enter by stairs. There are rooms with access stairs or internal stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: COR

Location

Guest Reviews

8.6
Based on 553 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.47
Amenities: 8.1
Value for Money: 8.76
Food and Beverage: 8.61
Overall Experience: 8.98
A
ana solo_traveller ar
10
2026-08-29 via Nuitee
A
Arlindo solo_traveller ar
8
Personal no apto para algunos trabajos
Pros:

El lugar ,las instalaciones, la mayoría del personal

Cons:

Deprimente ,absolutamente decepcionante, la respuesta de dos personas, al salir temprano, 7 hs ,le pido al moso llevar un par de facturas, se negó rotundamente sin dar explicación alguna, siendo que tenia el desayuno incluido, nunca me paso ,he estado en muchos hoteles ,jueves 27/08

2026-08-28 via Nuitee
C
Carlos family_with_children ar
7
Servicio básico por el precio que pagamos
Pros:

La pileta, la ubicación y el personal muy atentos

Cons:

Por el precio que pagamos no teníamos acceso al spa, el precio fue excesivo, el televisor de vieja generación y no tiene cochera cubierta

2026-08-25 via Nuitee
S
Stempkowski solo_traveller ar
10
EXCELENTE
Pros:

Excelente el lugar absolutamente todo, el personal la limpieza un sueño todo fue perfecto voy a volver pronto

Cons:

No hay nada q no me haya gustado

2026-08-23 via Nuitee
N
NataliaSoledad876 solo_traveller ar
10
Pros:

EL hotel es un lujo. La calidad humana y el buen servicio se destacan.

Cons:

Nada. Todo impecable.

2026-08-19 via Nuitee
J
Juan family_with_children ar
8
2026-08-18 via Nuitee
F
Federico family_with_children ar
10
2026-08-17 via Nuitee
L
LuciaLQ solo_traveller ar
10
Pros:

El desayuno es muy bueno y completo. La pileta climatizada

Cons:

El horario de la pileta deberían extenderlo. Cierra a las 20hs y es temprano

2026-08-16 via Nuitee
O
Osvaldo couple ar
10
Muy confortable
Pros:

Todo nos encantó, el comedor excelente

2026-08-16 via Nuitee
C
cinthia paola solo_traveller ar
10
2026-08-16 via Nuitee
M
Mabel solo_traveller ar
9
2026-08-13 via Nuitee
S
Serra family_with_children ar
10
2026-08-12 via Nuitee
I
Ignacio solo_traveller ar
10
2026-08-12 via Nuitee
G
Gaston solo_traveller ar
10
Pros:

Pileta

Cons:

.

2026-08-03 via Nuitee
L
Lisca solo_traveller ar
9
2026-07-25 via Nuitee
M
Marcelo Roberto solo_traveller ar
10
Pros:

Las instalaciones e piscina y SPA son exvelentes asi tambien el restaurante de buena calidad y precios accesibles. Lindas vistas al lago

Cons:

Las habitaciones son pequeñas. Pero el resto de las instalaciones compensa este detalle

2026-07-23 via Nuitee
L
Luis solo_traveller ar
10
Pros:

Excelente todo..la ubicación el desayuno muy bueno y la gente muy amable.
La pileta muy buena y climatizada perfecta

Cons:

El gimnasio no es de un hotel 4 estrellas

2026-07-23 via Nuitee
P
Pamelin family_with_children ar
10
2026-07-22 via Nuitee
G
Geronimo family_with_children ar
9
2026-07-21 via Nuitee
B
Bergel family_with_children ar
10
2026-07-15 via Nuitee