Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Business center
-
Heating
-
Lift / Elevator
-
Laundry
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Dry cleaning
-
Non-smoking throughout
-
Private parking
-
Designated smoking area
-
Shared lounge/TV area
-
Board games/puzzles
-
Minimarket on site
-
Special diet menus - on request
-
Allergy-free room
-
ATM/cash machine on site
-
Electric vehicle charging station
-
Vending machine - drinks
-
Vending machine - snacks
-
Outdoor furniture
-
Wine/champagne
-
Outdoor fireplace
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Key access
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Breakfast takeaway containers
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
Situated in the heart of Nashville, our hotel offers easy access to The Gulch district and Broadway, making it the perfect choice for travelers looking to explore the vibrant city.
Modern Amenities
Each room at the Downtown Nashville Fairfield Inn and Suites by Marriott is equipped with a flat-screen smart TV and coffee-making facilities, ensuring a comfortable stay for our guests. Additionally, our lobby features a convenient shop, local dinner delivery, and a rooftop lounge offering a delectable dinner menu.
Nearby Attractions
With popular destinations like the Nashville Children’s Theatre and Ryman Auditorium just a short distance away, guests can immerse themselves in the rich culture of the city. Don't miss out on the opportunity to experience the best of Nashville during your stay with us.
Book your stay now at Fairfield Inn and Suites by Marriott Nashville Downtown/The Gulch for an unforgettable experience in Music City!
Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
a 22 minuti a piedi dalla via centrale piena di locali, dove c’è vita a tutte le ore del giorno
nella via ci sono locali e ristoranti
colazione varia e camera grande
We loved our check in process with Todd Baker. Todd was professional, friendly, and provided spot on service. It was like Todd was reading my mind and had already taken care of all of my upcoming requests in advance.
When my sister in law and I went to the elevator, her comment was “There’s a guy who loves his job”. We were both extremely pleased with the check in process and the room that he put us in. Breakfast was also better than expected- well stocked, hot, and the area was clean.
When I return to Nashville, I will be staying with the Fairfield by Marriott Nashville Downtown Gulch again.
Location
Asked him to change my linen twice and they didn’t
We hadden geboekt en betaald voor 5 personen, in de verwachting dat we ook daadwerkelijk een kamer met 5 slaapplekken zouden krijgen. Belangrijk om te vermelden is dat dit een van de weinige hotels was waarbij tijdens het boeken duidelijk beschikbaarheid voor 5 personen in één kamer werd weergegeven. We hebben deze maand in meerdere andere hotels verbleven en daar werd altijd een oplossing geboden voor de 5e persoon, zoals een slaapbank of een extra bed.
Bij aankomst bleek echter dat er geen slaapmogelijkheid was voor de 5e persoon. Het hotelpersoneel wilde hier niets aan doen en dacht totaal niet mee over een oplossing. We werden simpelweg doorverwezen naar Booking.com. Booking.com heeft ons vervolgens netjes te woord gestaan en meerdere keren geprobeerd te bemiddelen, maar het hotelpersoneel reageerde onbeschoft en kortaf, gaf aan geen oplossing te hebben en zei letterlijk dat we “maar iets anders hadden moeten boeken”. Daarna werden telefoontjes vanuit Booking.com zelfs genegeerd.
Daarnaast was het personeel vaak niet aanwezig bij de balie en daardoor moeilijk te vinden wanneer we hulp nodig hadden. Al met al een erg teleurstellende ervaring, vooral door de slechte service en het gebrek aan klantvriendelijkheid vanuit het hotel.
We booked and paid for a room for five people through a third-party booking platform. One important detail is that many other hotels on the platform either did not allow bookings for five guests in one room or were unavailable, while this hotel specifically did. We have booked rooms for five people before through the same platform at other hotels, where two queen beds and a sofa bed were provided, so we had no reason to expect any issues.
Upon arrival, we discovered the room only contained two queen-size beds suitable for four people, with no sofa bed, rollaway bed, or any other sleeping arrangement for the fifth guest.
We immediately contacted the receptionist, expecting this to be a simple issue to resolve. Unfortunately, we were told to handle it ourselves through the booking provider, and no effort was made to offer a solution, compensation, or even a temporary extra bed.
Throughout the process, the receptionist appeared very uninterested and unhelpful. We repeatedly noticed incoming phone calls being picked up and immediately disconnected, which gave a very unprofessional impression. We genuinely felt like we were bothering her simply by asking for help with an issue regarding a booking we had already paid for.
The situation took nearly two hours of our short one-night stay and could likely have been resolved much more professionally with some basic customer service and willingness to help.
What disappointed us most was the complete lack of professionalism and effort to assist with a problem caused by incorrect room availability information. We paid for accommodation for five people and did not receive what we booked.
Based on this experience, we would not stay here again.
The hotel and room really clean and comfortable
Breakfast room was freezing cold, not much variety of food with paper plates and plastic cutlery.
Good location friendly staff
Bed not changed. Refreshments not changed in four days.
Staff
Location
Location and parking
No pool or hottub
Nice place. Clean. Good breakfast and coffee.
Too far from Broadway to walk. Needed a shuttle at the hotel. I tried to use a corporate code on your site when booking and it wouldn’t work. Then I asked a staff member and they said to contact Booking.com. I haven’t seen a way to contact you all except this survey.
This hotel has terrible customer service and I regret booking it. It's only 1.2 miles from Broadway street but all the homeless people in the city are in between the hotel and the tourist area of Broadway street in Nashville. I would recommend staying somewhere else.
Your guide to the flawless travel experience
Popular Countries
Get our app
