Fairfield Inn and Suites by Marriott Nashville Downtown/The Gulch

Hotels
•
Fairfield Inn
9 (295 reviews)
901 Division Street , Nashville , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Comfortable rooms
Good amenities
Cons:
Issues with payment processing
Inconsistent customer service experiences

Categories

Cleanliness
8.25
Clean and well maintained as mentioned in multiple reviews.
Service
9.25
Outstanding customer service reported with friendly staff.
Location
9.25
Great location close to restaurants and attractions as stated in several reviews.
Room Quality
9.25
Rooms described as comfortable with essential amenities.
Amenities
9.25
Amenities like breakfast and rooftop bar praised; good selection.
Value for Money
8.75
Considered affordable with good service which may justify the price.
Food and Beverage
8.75
Breakfast well-stocked and fresh, though some negative feedback about service.
Overall Experience
9.25
Overall experience was highly positive with enjoyment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:00

Property Description

Convenient Location
Situated in the heart of Nashville, our hotel offers easy access to The Gulch district and Broadway, making it the perfect choice for travelers looking to explore the vibrant city.

Modern Amenities
Each room at the Downtown Nashville Fairfield Inn and Suites by Marriott is equipped with a flat-screen smart TV and coffee-making facilities, ensuring a comfortable stay for our guests. Additionally, our lobby features a convenient shop, local dinner delivery, and a rooftop lounge offering a delectable dinner menu.

Nearby Attractions
With popular destinations like the Nashville Children’s Theatre and Ryman Auditorium just a short distance away, guests can immerse themselves in the rich culture of the city. Don't miss out on the opportunity to experience the best of Nashville during your stay with us.

Book your stay now at Fairfield Inn and Suites by Marriott Nashville Downtown/The Gulch for an unforgettable experience in Music City!

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

9
Based on 295 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
W
Wheeler • family_with_children • us
10
2026-04-07 • via Nuitee
T
Tania • couple • gb
7
Ok for a short stay
Pros:

The hotel and room really clean and comfortable

Cons:

Breakfast room was freezing cold, not much variety of food with paper plates and plastic cutlery.

2026-04-07 • via Nuitee
P
Philip • couple • gb
7
Good location housekeeping needs looking at
Pros:

Good location friendly staff

Cons:

Bed not changed. Refreshments not changed in four days.

2026-04-07 • via Nuitee
F
Friedman • couple • us
9
2026-04-06 • via Nuitee
L
Lynda • couple • us
9
It was my first time in Nashville. I could see the vision for this corner downtown and the construction. I was a small i
Pros:

Staff

Cons:

Location

2026-04-06 • via Nuitee
R
Rebecca • family_with_children • us
8
Good location and value
Pros:

Location and parking

Cons:

No pool or hottub

2026-04-03 • via Nuitee
H
Hannah • couple • us
1
2026-03-28 • via Nuitee
A
Amy • couple • us
7
As expected except for distance from Broadway. Walk was 25 minutes back. Uber was an option but trying to save a few buc
Pros:

Nice place. Clean. Good breakfast and coffee.

Cons:

Too far from Broadway to walk. Needed a shuttle at the hotel. I tried to use a corporate code on your site when booking and it wouldn’t work. Then I asked a staff member and they said to contact Booking.com. I haven’t seen a way to contact you all except this survey.

2026-03-24 • via Nuitee
T
Timetrice • couple • us
10
2026-03-24 • via Nuitee
A
Alice • extended_group • us
5
I would not stay here again.
Pros:

Beds were comfortable.

Cons:

Lobby, common areas: not clean. Floors had visible dirt/dust throughout. Looked like staff had not ever dusted or swept behind some areas.

Front desk person wore a sweatshirt- no visible Fairfield logo on any clothing. Also, not very welcoming.
Seemed understaffed.

Breakfast was lacking some basics (no yogurt available).

2026-03-04 • via Nuitee
K
Kendall • couple • us
5
It was fine. Would not stay here again.
Pros:

The location was good. It was within walking distance to food and entertainment downtown. The beds were comfortable and the breakfast was standard. The hotel parking was convenient.

Cons:

The bed sheet was dirty. It was very noisy throughout the night (road traffic plus city garbage picked up the giant metal bins in the parking lot after midnight! There was a lot of clanging noise)

2026-02-24 • via Nuitee
F
Fernando • family_with_children • us
9
Great staff, value and location!
Pros:

We are Nashville locals and needed a hotel during the recent winter ice storm. The hotel staff was AMAZING. In the middle of an emergency, with people from all over looking for rooms and needing help, they stepped up big. I saw the staff working tirelessly, with flexibility for all guests. Great value for our family--the rooms were large, and the breakfast was great!

2026-02-23 • via Nuitee
D
Dawn • couple • us
10
Our stay in Nashville was fantastic and could have been much longer to explore the area more!
Pros:

Breakfast each day was fresh, good food with a well-stocked good selection to satisfy multiple morning cravings.

Cons:

My paid-in full ahead payment method through booking.com was denied at the hotel and I had to use an alternative payment when check in. I had to call the hotel a week later to settle a double charge to two payment methods for this one stay. It was resolved but it was inconvenient to say the least…and what if I didn’t have another method of payment when it was already paid in full ahead of time.

2026-01-20 • via Nuitee
K
Kathy • family_with_children • us
9
2026-01-11 • via Nuitee
M
Melanie • family_with_children • us
10
2026-01-03 • via Nuitee
J
Jo • solo_traveller • us
9
2025-12-13 • via Nuitee
S
Susan • couple • us
8
2025-12-10 • via Nuitee
S
saO4560EH • Solo travel
2
Nasty Customer Service
Pros:

The worst experience I have ever had with a member of staff in any establishment. Completely rude, nasty and ignorant receptionist who appeared to be on some sort of power trip. Claimed manager agreed with her, but when the issue was brought to managers attention they had no idea about the situation and were very accommodating. Receptionist either needs training or a new job because customer service is not for her.

2025-11-09 • via Tripadvisor
M
MMC1957 • Family
10
Great location, comfy stay
Pros:

Terrific hotel within 1 mile of the vast majority of things to see and do in Nashville. Very clean. Quiet. Comfortable and affordable.

2025-10-05 • via Tripadvisor
M
MARGARET
10
Pros:

Very customer oriented. Great morning breakfast, good location. Staff always willing to answer questions.

2025-10-05 • via Nuitee