Hotel Polski Pod Białym Orłem

Hotels
9.1 (5374 reviews)
ul. Pijarska 17 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5374 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
J
Johan Hoel • couple • no
10
Høy standard. Hyggelig betjening. Meget bra frokost.
Pros:

Meget hyggelig betjening. Kjempefin frokost.

2026-05-23 • via Nuitee
R
Richard • couple • gb
10
2026-05-23 • via Nuitee
B
Beverly • family_with_children • us
8
Very convenitet location, and staff was friendly
Pros:

Beds were extremely hard.

Cons:

hard beds

2026-05-23 • via Nuitee
N
Nina • couple • dk
10
Pros:

Virkelig hyggeligt lille hotel. Fantastisk beliggenhed. Skøn morgenmadsbuffet.

2026-05-22 • via Nuitee
N
Niina • solo_traveller • fi
8
2026-05-21 • via Nuitee
W
Wojciech • couple • gb
9
2026-05-21 • via Nuitee
G
Gustavo • solo_traveller • br
10
Dias perfeitos em Krakow!
Pros:

Excelente localização, atendimento e amenidades.

2026-05-21 • via Nuitee
M
Margaret • couple • us
10
Luxurious place to stay and enjoy Krakow!
Pros:

The room was luxurious! The staff was beyond helpful. Hotel was in the old town so there was a plethora of dining and shopping options.

Cons:

We loved everything!

2026-05-20 • via Nuitee
Đinh • solo_traveller • gb
9
Pros:

Location is perfect

2026-05-17 • via Nuitee
M
MANUEL • solo_traveller • es
8
Pros:

La ubicación

2026-05-17 • via Nuitee
J
Jacques • solo_traveller • fr
9
2026-05-17 • via Nuitee
N
Nicholas • couple • gb
10
Perfection!
Pros:

Perfect!

Cons:

To stay longer!

2026-05-17 • via Nuitee
W
Wendy • extended_group • gb
9
Pros:

Lovely and quiet but close to the centre of the old town

Cons:

Nothing all great

2026-05-17 • via Nuitee
R
Ria • solo_traveller • gb
10
2026-05-17 • via Nuitee
E
Ewa • extended_group • us
10
Pros:

Phenomenal breakfast!

2026-05-15 • via Nuitee
R
R • solo_traveller • fr
9
2026-05-15 • via Nuitee
R
Rudolph • solo_traveller • us
10
Pros:

Delicious breakfast, great location

2026-05-14 • via Nuitee
S
Susanne Maria • couple • ca
10
Perfect
Pros:

Beautiful hotel, staff is very helpful, really nice location from main train station and a quick walk to the main square. Hotel is situated inside the walled in old town. Excellent breakfast.

Cons:

All good

2026-05-14 • via Nuitee
A
Andrew • couple • ie
10
Pros:

We had stayed here before and found it excellent. Despite being in one of the busiest parts of Kraków, we found the hotel quiet and relaxing and didn’t hear any outside noise as Krakow can get very busy at the weekend. As we have found before this can be a bit irritating.

The hotel staff are excellent, very attentive and with great English which is really helpful when your Polish is not very good!

The breakfast is superb and the meals we had in the restaurant very good value and equally superb.

2026-05-13 • via Nuitee
M
MARTIN • couple • gb
10
4 day city break, good food in hotel and around area. A number of Cathol Churches close by. Mas throughout the day. s
Pros:

Excellent team, good food and a great location, five mins walk to central square. And a 10 min walk to main rail station Glonwy- catch a train to the salt mines every 30 mins . A 20 min journey for less than £5.

Cons:

Nothing

2026-05-12 • via Nuitee