Hotel Polski Pod Białym Orłem

Hotels
9.1 (5105 reviews)
ul. Pijarska 17 , Kraków , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5105 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
C
Charles couple gb
10
Very enjoyable stay.
Pros:

The staff are very pleasant and professional on how they carryout their duties.
Especially Pavel the barman.

2026-02-14 via Nuitee
C
Camilla couple se
8
2026-02-12 via Nuitee
P
Poul couple dk
8
2026-02-12 via Nuitee
9
93hilaryf Couples Naples, Province of Naples, Campania
10
Fab hotel, great location, lovely staff - made our first trip perfect
Pros:

First visit to Krakow (and Poland). The hotel is so lovely, quite traditional and in a great location at the top of the Old Town. The staff were lovely, discreet but very helpful. Our room was so nice, we didn’t want to leave! Breakfast buffet was excellent with so much choice for all tastes. Even Prosecco if you wanted to indulge early…. We loved Krakow and the hotel just made our visit perfect. Definitely 100% recommend

2026-02-11 via Tripadvisor
A
Adam couple gb
8
2026-02-11 via Nuitee
D
Darwin Balcita couple gb
10
2026-02-11 via Nuitee
H
Herrera solo_traveller us
10
Pros:

Everything was excellent from the friendly staff to clean charming room and quiet area of the old town. Walking distance from the train station.

2026-02-11 via Nuitee
A
Andrew couple au
10
Pros:

We just loved this hotel,location was wonderful, rooms were stunning,staff fantastic, we will never stay anywhere else

2026-02-11 via Nuitee
S
steve extended_group gb
8
Great friendly hotel , central location
Pros:

Great location , very nice rooms, excellent breakfast, would recommend you to stay

2026-02-10 via Nuitee
D
Doris couple at
8
Preis, Leistung, Lage, sehr gut, wir können diesen Aufenthalt nur empfehlen!
Pros:

Das Zimmer war zwar klein, doch für 2 Tage ausreichend, geschmackvoll eingerichtet. Das Doppelbett sehr gut, Bettwäsche, Handtücher von guter Qualität, uns hat es gut gefallen, waren sehr zufrieden!

Cons:

Wir fanden alles bestens!

2026-02-10 via Nuitee
M
Maria extended_group gb
10
Highly recommend this hotel
Pros:

Location was excellent - inside the city walls so couldn't be closer to the main market square
Breakfast was a feast
The room was great

2026-02-10 via Nuitee
M
Marie extended_group se
10
2026-02-10 via Nuitee
S
Sergey solo_traveller us
10
2026-02-10 via Nuitee
M
Mariam family_with_children nl
10
2026-02-09 via Nuitee
G
guy couple fr
7
2026-02-09 via Nuitee
G
Giovanna extended_group it
10
2026-02-09 via Nuitee
V
VISA INFRAESTRUCTURAS SL couple es
8
Bien
Pros:

La habitación estaba bien, puedes dejar las maletas si llegas antes del checking o sales tarde y la ubicacion es muy buena.

Cons:

La habitación esta toda con moqueta y sinceramente me parece horroroso y bastante sucio ya que son complicadas de limpiar, la limpieza pasaba un poco el aspirador pero no me gusta porque es un criadero de gérmenes. El desayuno me parece muy caro para lo que es

2026-02-09 via Nuitee
S
Sameer couple il
10
מצוין
Pros:

מלון יפה במרכז העיר מאוד נוח ונגיש

Cons:

חדר טיפה קטן

2026-02-08 via Nuitee
J
jean-paul couple fr
10
2026-01-31 via Nuitee
S
stefano couple it
10
Pros:

Posizione arredamento colazione servizi

Cons:

Andare via

2026-01-30 via Nuitee