Hotel Polski Pod Białym Orłem

Hotels
9.1 (5350 reviews)
ul. Pijarska 17 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5350 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
R
Roger • couple • gb
9
Very comfortable room. Friendly staff
2026-05-03 • via Nuitee
R
Roelof • couple • nl
9
Goed hotel en lokatie
Pros:

Goede lokatie

Cons:

Alles was oke

2026-05-02 • via Nuitee
A
Alison • solo_traveller • gb
9
A Character Hotel In An Excellent Location
Pros:

We were able to check in early and also safely store our bags at the hotel for the day when we checked out. The location was excellent, only a five minute walk to the main square, and the receptionist was particularly helpful. The room was a little dated but comfortable and quiet.

2026-05-02 • via Nuitee
M
Muschik • solo_traveller • at
10
2026-05-01 • via Nuitee
G
Geir • solo_traveller • no
9
Pros:

Veldig bra hygelige og veldig finn beligenhet god mat og asmosfære vi kommer igjen

2026-05-01 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Excelent hotel, I will recommend it to all my friends travelling to Kraków
Pros:

Everything

2026-05-01 • via Nuitee
A
Attard • solo_traveller • mt
10
Pros:

Character of the hotel, staff and service

Cons:

Room very good. I think that some refurbishing could improve the details... ex. Shower rail glass and wash hand basin.

2026-05-01 • via Nuitee
P
Petter • solo_traveller • se
10
Pros:

Fantastiskt läge, nära till torget, tåg/busstation och ett fantastiskt museum vägg i vägg.

Cons:

Lite högt pris men det kompenseras av fördelarna.

2026-05-01 • via Nuitee
D
Daniel • family_with_children • ch
10
Excellent!!!
Pros:

La chambre était excellente et pas du tout bruyante avec tout le nécessaire. Le petit déjeuner est très varié, le personnel à la réception et au restaurant est très accueillant et gentil. L’hôtel se trouve à proximité des curiosités principales.

Cons:

L’eau minérale avec l’étiquette bleue est gazeuse et celle avec l’étiquette verte n’est pas plate comme c’est écrit mais légèrement gazeuse! C’est juste pour l’information si quelqu’un a vraiment envie d’eau plate.

2026-04-30 • via Nuitee
A
Aslı • solo_traveller • pl
10
2026-04-30 • via Nuitee
R
Rafal • solo_traveller • pl
10
Pros:

Dobre bo polskie ;)

2026-04-29 • via Nuitee
A
anton martine • solo_traveller • fr
9
Pros:

Personnel tres pro.

Cons:

Il faudrait peut etre aménager la salle de bain avec une douche. Car pour les personnes en difficulté physique, la baignoire est trop compliquée.

2026-04-29 • via Nuitee
M
mehmet muzaffer • solo_traveller • tr
10
Krakow’a gelmek isteyenlere kesinlikle öneririm.
Pros:

Konumu çok iyi, personel çok saygılı, yardımsever, güleryüzlü.

2026-04-28 • via Nuitee
L
louis • couple • gb
10
Pros:

Location, friendly staff

Cons:

Nothing

2026-04-28 • via Nuitee
F
Francesca • solo_traveller • it
10
Pros:

Amazing room with big bathroom. Room equipped with safe and tea/coffee making facilities. Rich breakfast offering both sweet and savory options. Friendly and helpful staff. I used the airport transfer service; it was convenient and well organized. Perfect location.

2026-04-28 • via Nuitee
P
Pjotr • solo_traveller • be
10
Pros:

The room was spacious and very romantic style!

Cons:

Nothing!

2026-04-28 • via Nuitee
M
Marie christine • solo_traveller • fr
8
Pros:

L emplacement
La nourriture

Cons:

Ils nous donnent un voucher de 10% pour le restaurant et ne l appliquent pas ?
L hotel est désuet et certaines chambres (individuelles sont sombres et donnent sur les poubelles

2026-04-27 • via Nuitee
V
Veronica • couple • it
9
Bellissimo , comodo e relax
Pros:

Personale gentilissimo , struttura molto bella, posizione centrale

Cons:

Forse un po il letto, ovvero nel letto matrimoniale il copri piumino unico , che singolo nel letto matrimoniale , un po scomodo . Però tutto il resto top

2026-04-27 • via Nuitee
E
Elvia • solo_traveller • mx
9
Lovely stay in Krakow!
Pros:

Amazing location in the city center, it is an old buidling so it has some history behind it and the staff was amazing! Totally recommend it

Cons:

Everthing good!

2026-04-27 • via Nuitee
P
Patrizia • solo_traveller • it
9
2026-04-27 • via Nuitee