Hotel Polski Pod Białym Orłem

Hotels
9.1 (5105 reviews)
ul. Pijarska 17 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5105 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
K
Karolina • family_with_children • pl
10
2026-03-07 • via Nuitee
H
Heruy • couple • us
10
2026-03-07 • via Nuitee
A
Andrea • couple • it
10
2026-03-06 • via Nuitee
T
Torben • solo_traveller • de
9
Pros:

Top Lage. Zentral, aber extrem ruhig. Hochwertig Zimmerausststtung und Anfang März ein super Preis Leistungsverhältnis

Cons:

Gewöhnen musste ich mich an die Keller, die beim Frühstück alles genau beobachtet haben um schnell Teller usw abzuräumen. Ich war immer sehr früh frühstücken..Man könnte ein wenig dezenter Vorgehen - aber das ist nur meine subjektive Meinung und fließt nicht negativ in die Bewertung

2026-03-06 • via Nuitee
K
Kamila • solo_traveller • pl
7
2026-03-06 • via Nuitee
C
Carmela • couple • es
8
Pros:

La ubicación, la temperatura muy agradable, el desayuno bien,

Cons:

La limpieza dejaba mucho que desear, el primer día dejaron un cojín en el suelo....

2026-03-05 • via Nuitee
X
Xiomara Viviana • solo_traveller • co
10
2026-03-05 • via Nuitee
M
mariusz • solo_traveller • pl
9
2026-03-05 • via Nuitee
J
joelle • family_with_children • fr
10
Hôtel hyper centre propre au calme et classe
Pros:

Formidable, en plein centre au calme très propre, literie hyper confortable, chambres spacieuses et propres, je recommande !

Cons:

Rien

2026-03-04 • via Nuitee
C
Carol • solo_traveller • us
10
2026-03-04 • via Nuitee
P
PAUL TERENCE • couple • gb
5
Hotel ok city beautiful
Pros:

Good

Cons:

No shampoo or conditioner ran out of toilet paper which was unforgivable only Polish tv except for British news which is odd considering the amount of British,Canadian and Amerucan tourists visiting Keakow,no option to purchase English speaking films for a 5 star hotel all off the above should have been provided

2026-03-04 • via Nuitee
I
Ireneusz • couple • pl
10
Świetny pobyt
Pros:

1. Odległość do PKP.👍
2. Hotel na starówce, 200 m od Rynku.👍
3. Przepyszne śniadania.😋
4. Wystrój pokoju przecudny, old style.🤗
5. Przemiła obsługa. 👏
6. Czystość 👍

Cons:

Brak uwag

2026-03-04 • via Nuitee
R
Ronen Keter • couple • il
10
Pros:

מושלם ממש המלון קרוב לכול מקום

Cons:

הכול אהבנו

2026-03-03 • via Nuitee
J
Janet • couple • ie
8
2026-03-02 • via Nuitee
M
Mariusz • couple • pl
10
2026-03-01 • via Nuitee
L
Louie • couple • gb
9
Had a wonderful stay. Breakfast was fantastic and drinks and dinner were great and not overpriced. Staff were very frien
Pros:

The styling and decor was fantastic

2026-03-01 • via Nuitee
S
Sandy • couple • gb
10
Excellent
Pros:

Lovely central hotel. Friendly and helpful staff. Room was wonderful. Fantastic breakfast with so much choice. Thoroughly recommend

Cons:

Nothing

2026-03-01 • via Nuitee
K
Karolina • solo_traveller • pl
10
2026-02-28 • via Nuitee
H
HOFIT • couple • il
10
מלון שווה את המחיר בעיקר בגלל המיקום
Pros:

המיקום מושלם, הכי טוב שיכול להיות.. מלון פשוט, נעים, נקי, מאוד אותנטי, צוות אדיב.

Cons:

יש קצת ריח של נפטלין... 🥴

2026-02-28 • via Nuitee
P
Piotr • couple • pl
10
2026-02-28 • via Nuitee