Hotel Polski Pod Białym Orłem

Hotels
9.1 (5650 reviews)
ul. Pijarska 17 , Kraków , PL
+48 12 422 11 44

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.1
Based on 5650 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
T
Tal • extended_group • il
10
A wonderful hotel in an unbeatable location, perfect for exploring Krakow!
Pros:

The hotel has an incredible location in the heart of Krakow's Old Town, surrounded by medieval walls and just a short walk from the Main Square. Everything is within easy reach, including many of the city's main attractions, restaurants, cafés, and the central train station. It's a wonderful, lively area and a perfect base for exploring Krakow. The hotel itself is lovely, with a great atmosphere, excellent breakfast, and exceptionally friendly staff. We had a wonderful stay and would definitely come back!

Cons:

Our room faced one of the busy pedestrian streets leading to the Main Square, so there was occasionally some noise from tourists passing by, sometimes late at night or very early in the morning. It was a little annoying at times, but otherwise everything was great.

2026-10-31 • via Nuitee
R
Rosa • couple • es
10
Muy buena
Pros:

Todo,el desayuno muy completo y variado . La ubicación inmejorable y el trato genial

2026-10-31 • via Nuitee
A
Andrew • couple • au
9
Great location and nice room at edge of Old Town
Pros:

Great location and lovely outlook on city walls. Good buffet breakfast

Cons:

Restaurant a little overpriced and dishes we’re trying a bit too hard to be fancy but not quite succeeding

2026-10-31 • via Nuitee
A
Anna • couple • ca
10
Always want to stay here while in Cracow
Pros:

Location, Clean, helpful staff

Cons:

Nothing

2026-10-31 • via Nuitee
W
wojciech • solo_traveller • ca
10
2026-10-30 • via Nuitee
M
Manuel • solo_traveller • pt
10
Exceptional Stay in Kraków – Highly Recommended!
Pros:

An exceptional hotel in every respect! The staff were incredibly friendly and welcoming, and the quality of both breakfast and dinner was outstanding. The room exceeded my expectations, offering excellent comfort and a wonderfully cosy atmosphere.

The location was absolutely perfect, right in the heart of Kraków, making it easy to explore the city entirely on foot. I honestly couldn't have wished for a better place to stay.

A fantastic experience from start to finish. Highly recommended!

2026-10-30 • via Nuitee
B
Božena • couple • cz
10
Pros:

Snídaně perfektní včetně skleničky proseca. Skvělá poloha hotelu.

2026-10-30 • via Nuitee
L
Linda • family_with_children • se
9
2026-10-30 • via Nuitee
V
Villa Medicis • solo_traveller • fr
10
Hôtel classe, très bien amménagé : s'il y avait 6* je les aurais mises
2026-10-30 • via Nuitee
G
Gáborné • couple • hu
10
2026-10-28 • via Nuitee
J
Joanna • solo_traveller • us
9
Stay in the Main Square, but in a Quiet Place
Pros:

This hotel is off the Main Square, next to a major thoroughfare, and yet, the hotel is located in a quiet part of the area. It's a short and easy walk there from the Main Railway Station. It's safe. There's are a lot of options nearby for food, etc. The staff were pleasant and professional. The room was large and comfortable. I had a really nice stay.

2026-10-28 • via Nuitee
S
susan • couple • us
10
It was wonderful
Pros:

Loved the location it was close to everything. The staff was friendly. The breakfast spread was kept full and clean.

Cons:

Nothing . I enjoyed everything

2026-10-28 • via Nuitee
P
patrick • solo_traveller • fr
8
Nice hotel Polish style
Pros:

Location and style of the hotel were as expected.

Cons:

Absence of heating in the room

2026-10-28 • via Nuitee
F
Falter777 • solo_traveller • at
10
Pros:

Perfekte Lage, sehr freundliche Angestellte, das Frühstück war hervorragend. Etwas viele Lichtschalter im Zimmer vielleicht.😁

2026-10-27 • via Nuitee
R
Rosie • couple • gb
9
Lovely place , certainly go back.
Pros:

Excellent location, helpful staff and lovely room

Cons:

Only reason I gave them 9 overall was that sides of bath made getting in and out a bit risky, shower curtain caused water all over floor which became slippery and shower temp was hard to get right.

2026-10-27 • via Nuitee
S
Sarah-Alicia • solo_traveller • ie
10
Cracovie est ma découverte coup de cœur de l’année, j’y reviendrai avec plaisir !
Pros:

L’emplacement en plein centre historique, ainsi que le calme et la propreté des chambres étaient parfaits. J’ai trouvé le petit-déjeuner simple, mais suffisamment varié et de bonne qualité. J’ai également testé le restaurant de l’hôtel en soirée, la cuisine y était bonne. J’ai sincèrement apprécié mon séjour et recommande vivement cet hôtel !

Cons:

Très léger bémol concernant les petits kits de salle de bain comme les cotons tiges qui n’étaient pas présents, par exemple, seuls des bonnets de douche sont proposés. Pas de véritable machine à café non plus en sus de la bouilloire, malgré le standing 5 étoiles de l’hôtel. Ces détails n’ont eu cependant aucune incidence sur mon séjour.

2026-10-27 • via Nuitee
İBRAHİM • couple • tr
10
Fiyat performans mükemmel
Pros:

Eski şehir merkezinde merkezi konumu, mükemmel kahvaltısı , tarihi dokusu ile harika bir hotel.

Cons:

Hiçbir şey

2026-10-26 • via Nuitee
F
Frank • extended_group • ie
10
Pros:

Location

Cons:

Nothing g

2026-10-26 • via Nuitee
A
ALEXANDRU • couple • ro
10
2026-10-25 • via Nuitee
M
Maggie • couple • gb
10
Staying at this hotel enriched our trip to beautiful Krakov
Pros:

Great location. Authentic, friendly hotel

Cons:

Nothing

2026-10-25 • via Nuitee