Hotel Polski Pod Białym Orłem

Hotels
9.1 (5105 reviews)
ul. Pijarska 17 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5105 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
O
Oleksandra • couple • ua
10
2026-04-04 • via Nuitee
C
Corrado • couple • it
10
TUTTO BENE
Pros:

Tutto, dalla location alla posizione in cui è situato l'hotel, vicinissimo al centro, alla gentilezza, cortesia e disponibilità del personale alla reception, la pulizia delle camere e colazione eccezionale.
Tutto top
Tornando a Cracovia sicuramente alloggerò presso questo hotel.

Cons:

niente

2026-04-04 • via Nuitee
I
Irene • solo_traveller • ie
9
Pros:

Location....food...Polish wine

Cons:

Room was small and dated.....bed uncomfortable.

2026-04-04 • via Nuitee
B
Begoña • couple • es
8
Pros:

La ubicación es excelente

2026-04-04 • via Nuitee
L
Lea • couple • eu
9
2026-04-03 • via Nuitee
Z
Zoja • extended_group • ee
10
2026-04-03 • via Nuitee
S
Sobolewski • solo_traveller • dk
9
Cons:

Savnede lidt større udvalg af brød, især rugbrød

2026-04-03 • via Nuitee
V
Virpi • couple • fi
8
Pros:

Aamiainen oli maukas, toki olisi voinut olla enemmänkin valikoimaa etenkin kasvisten osalta. Henkilökunta kohteliasta ja auttavaista.

2026-04-03 • via Nuitee
M
Maria Rita • solo_traveller • it
8
In centro città, sembra di soggiornare in una nobile casa antica, in un'atmosfera sospesa nel tempo
Pros:

La posizione e l'atmosfera dell'hotel, che è accogliente come una abitazione d'epoca. La camera ed il bagno non sono molto spaziosi però sono sufficientemente confortevoli e sono ben forniti.

Cons:

Purtroppo la connessione internet è troppo debole e ho dovuto utilizzare l'hotspot del mio cellulare per poter lavorare, non avendo nemmeno letto avvisi con la possibilità di pagare una somma extra per avere una connessione più potente. Per la colazione, i prodotti dolci sono veramente pochi, anche se di discreta qualità; per le bevande c'è soltanto una modesta macchina caffè/ cappuccino/ latte caldo (oltretutto si ottiene pochissimo latte caldo per ogni richiesta).

2026-04-03 • via Nuitee
E
Emilia • couple • fi
9
2026-04-02 • via Nuitee
S
Sigrun • family_with_children • no
9
2026-04-02 • via Nuitee
R
Rydzon • couple • it
10
Pros:

Tutto

Cons:

Niente

2026-04-02 • via Nuitee
W
Wojciech • solo_traveller • ch
10
2026-04-02 • via Nuitee
M
Maddalena • couple • it
9
Pros:

La posizione eccellente, la stanza accogliente,il letto comodissimo.

2026-04-02 • via Nuitee
F
Fumie • solo_traveller • jp
9
クラクフ観光にとても便利な快適なホテル。
Pros:

旧市街で一番駅から近くとてもロケーションが良かった。シングルルームは広くはないが可愛らしく快適だった。シャワーも使いやすくお湯も良かった。

Cons:

ヘアードライヤーが固定式で、風量も調節できなくて、他の設備に比べて不思議だった。

2026-04-01 • via Nuitee
M
Melody • solo_traveller • ch
10
2026-03-31 • via Nuitee
A
Alessandro • couple • it
9
2026-03-31 • via Nuitee
J
Judith • solo_traveller • gb
9
2026-03-31 • via Nuitee
M
María Del Carmen • couple • es
9
Hotel con encanto, muy bien situado.
Pros:

La ubicación es inmejorable.
La decoración del hotel, en especial de la habitación es muy bonita.
Te transporta a otra época.
El desayuno completisimo, inmejorable.

2026-03-31 • via Nuitee
S
Sue • couple • gb
10
2026-03-30 • via Nuitee