Hotel San Diego

Hotels
•
Independent
8.6 (168 reviews)
Jardin de la Union No.1, Guanajuato, GTO, 36000 , Guanajuato , MX
52-473-7321300

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Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of the rooms
Walkability
Cons:
Noise levels
No AC
Elevator issues

Categories

Cleanliness
8.24
Most reviews indicated the hotel was clean, but some mentioned issues like old structures and no AC.
Service
9.21
Multiple reviews highlighted the attentive and friendly nature of the staff.
Location
9.25
The location was frequently praised as amazing and central, making it easy to explore.
Room Quality
8.2
Rooms received mixed feedback; while some were nicely updated, there were mentions of outdated facilities.
Amenities
7.73
Lack of air conditioning and issues with the elevator impacted the overall amenities rating.
Value for Money
8.69
The pricing was considered good, but some felt the value diminished with the absence of AC and elevator.
Food and Beverage
8.74
No specific feedback on food and beverage; rated as standard for this hotel tier.
Overall Experience
8.71
General sentiment was positive, with many willing to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:52

Property Description

Terrace with Scenic Views and Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dining and Drinking Options
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.

Convenient Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Limited parking is available onsite.

Wrap up your day with a stay at Hotel San Diego in the heart of Guanajuato, steps away from Union Garden and Alley of the Kiss. Experience comfort and convenience at our hotel.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.6
Based on 168 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
S
Sanjuanita • family
10
Pros:

Great place to stay

2025-09-26 • via Nuitee
J
JORGE I
10
Pros:

Very pleasant stayed,

2025-09-23 • via Nuitee
A
Andres D • partner
10
Pros:

Balcony view was amazing

2025-09-19 • via Nuitee
J
Jorge
10
Pros:

No complaints 👌

2025-09-18 • via Nuitee
A
Alberto • family
10
Pros:

Great stay everything was close

2025-09-12 • via Nuitee
G
Gladys • partner
8
Pros:

Clean. Walkable distance to areas of interest

2025-09-09 • via Nuitee
A
Arturo Chairez • family
10
Pros:

Site seeing very convenient

2025-09-04 • via Nuitee
J
Joseph • partner
10
Pros:

Had a great experience. Staff was friendly and helpful. Location was amazing, noisy at night but that’s to be expected when you’re in the main plaza. Excellent stay!

2025-08-31 • via Nuitee
K
Kenia Judith • partner
8
Pros:

Close to everything , amazing location. The hotel was very nice the room could be better .

2025-08-29 • via Nuitee
M
Maria E • family
8
Pros:

Está muy céntrico y muy bonita vista

2025-08-24 • via Nuitee
W
Wilfrido
10
Pros:

I loved the service the staff provided, very attentive to our needs. The location is great.

2025-08-22 • via Nuitee
P
Patricia
10
Pros:

It’s a beautiful old building, the room was nicely updated. Sits right in the city center making it very convenient to walk everywhere. Staff was super friendly and helpful, minus the GM, he was rude and pretentious.

2025-08-15 • via Nuitee
K
Karla
10
Pros:

Excellent property. Big and spacious rooms. Clean and well supplied.

2025-08-14 • via Nuitee
V
Verified traveler
10
Great family stay in the heart of Gto
Pros:

The hotel is in a great location, right in the heart of the city. Everything is easily walkable, and it’s great to be able to stop in easily as you’re moving in different directions to grab things, go to the bathroom. The family suite was excellent for us with kids (ages 4 and 7), and was in a good spot with less noise (rooms overlooking the plaza are louder do to how much fun everyone is having outside). Great stay, great service, great location. Would highly recommend

2025-08-13 • via Nuitee
V
Verified traveler
10
Fast check in
Pros:

Location was great. I got there pretty late and check in was fast and front desk was certainly accommodating and accessible.

2025-08-09 • via Nuitee
L
Laureano • family
10
Pros:

It was a great hotel in a great location

2025-08-09 • via Nuitee
R
Rocio • friends
6
Pros:

Probably because it's in downtown it was noisy until the early hours of the morning.

2025-08-06 • via Nuitee
J
Jose Manuel Diaz • family
10
Pros:

Great place for a getaway

2025-08-06 • via Nuitee
I
Irma
10
Pros:

Walkable to downtown

2025-08-05 • via Nuitee
L
Linda • family_with_children
8
Pros:

This properties location is absolutely amazing. It is without a doubt in the center of all the fun. You are walking distance to everything. The staff at the hotel is very helpful and super nice. The hotel is of course dated with no AC and has an un working elevator but it is very much woth the stay for the views.

2025-07-29 • via Nuitee