Candlewood Suites Columbus-Northeast by IHG

Hotels
•
Candlewood Suites
8.1 (211 reviews)
6611 Whittlesey Boulevard , Columbus , US
+1 706-940-0900

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and easy check-in
Very convenient location near shops, restaurants and appointments
In-room kitchens and refrigerators appreciated by guests
Many guests found rooms comfortable and clean
Cons:
Worn or dirty carpets in halls and rooms; some wet carpets reported
No complimentary breakfast and limited/insufficient ice machines
Maintenance issues: broken furniture, odd TV placement, clogged bathtub, low toilet seat
Pool not working and accessibility (no grab bars) concerns
Isolated serious safety/management issues (verbal assault, poor management follow-up)

Categories

Cleanliness
7.4
Mixed signals: several guests called the hotel 'very clean', but multiple comments note worn/dirty hall and room carpets, wet carpet, dirty chairs and a clogged/dirty bathtub requiring sanitation.
Service
8.8
Generally strong: numerous mentions of friendly, professional and personable front-desk and housekeeping staff and easy check-in/out; isolated reports of poor management response and an abrupt hung-up call lower the score slightly.
Location
9.5
Consistently positive: many reviewers praise proximity to shopping, restaurants, medical appointment, and overall convenience.
Room Quality
8.6
Mostly good: guests appreciated kitchens, refrigerators and comfortable rooms, but some reported maintenance issues (broken recliner, odd TV angle, low toilet seat, hot nights) and worn room interiors in places.
Amenities
7.2
Below average: room kitchens and refrigerators are positives, but lack of free breakfast, insufficient/one small ice machine, non-working pool and missing grab bars for accessibility were repeatedly cited.
Value for Money
7.5
Mixed: several guests found the stay comfortable and convenient, while others said the property felt old/worn or 'not worth the money' given missing amenities and maintenance gaps.
Food and Beverage
6.8
Negative: multiple reviewers complained about no complimentary breakfast and limited on-site F&B; absence of breakfast compared to competitors was noted as a deterrent.
Overall Experience
9
Generally positive stays for many guests (clean rooms, friendly staff, convenient location), but offset by serious isolated incidents (verbal threats, management unresponsiveness) and amenity/maintenance shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Modern Amenities
Candlewood Suites Columbus-Northeast offers well-equipped rooms with air conditioning, kitchen appliances, and free WiFi. Guests can relax in the seasonal outdoor pool or work out in the fitness centre.

Convenient Services
Enjoy the convenience of laundry facilities, a business centre, and a 24-hour front desk at your disposal. The hotel also features a shared lounge and a snack bar for guests to unwind and socialize.

Great Location
Situated near Columbus Airport, Candlewood Suites Columbus-Northeast provides easy access for travelers. Whether you're here for business or leisure, this IHG Hotel is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 211 reviews
Cleanliness: 7.4
Service: 8.8
Location: 9.5
Room Quality: 8.6
Amenities: 7.2
Value for Money: 7.5
Food and Beverage: 6.8
Overall Experience: 9
T
Terry • couple • us
9
2026-11-04 • via Nuitee
W
wigley • couple • us
9
2026-10-31 • via Nuitee
S
Samantha • extended_group • us
8
2026-10-27 • via Nuitee
D
Debra • couple • us
7
Pros:

The kitchen in room.

Cons:

The carpet in the hall was disguising.

2026-10-20 • via Nuitee
D
Dane • extended_group • us
8
2026-10-19 • via Nuitee
K
Kelly • family_with_children • us
1
Pros:

Nasty needs updating

2026-10-18 • via Nuitee
G
Grow • family_with_children • us
9
Comfortable/safe stay with lots of places to eat nearby
Pros:

Check in lady was nice, personable. Love her humor. Easy check in and out. Very clean room. Reg size clean refrigerated/freezer. Love it had stove top, dishwasher/cook and dinner ware and small breakfast bar.

Cons:

Bed was alittle to soft, but better than too hard🤣

2026-10-15 • via Nuitee
S
Shannon • solo_traveller • us
10
Pros:

Very clean hotel with friendly staff. Located near shopping and restaurants.

2026-10-10 • via Nuitee
C
Cedric • solo_traveller • us
8
2026-10-07 • via Nuitee
D
Dale • couple • us
6
unhappy
Pros:

lo cation & staff- front desk & maids very nice & helpful

Cons:

hotel interior needs face-lift-- hall carpets are worn & room interiors need sprucing up;
THE ICE MACHINE IS FAR BELOW standard- A 4 floor hotel with 100+ rooms inhot-humid South requires aice machine per floor-- large size ;
this hotel had 1 small ice mavchine in lobby- store -- to serve all guests ; It was always empty when i needed ice both days-- the front desk lady said the MGT has lots of guests about poor ice machine & lack of enough machines ;
ALSO- NO FREE breaklact like competitiors offer -- i wont stay in this Brand again - if a competitor has the free breakfast

2026-09-10 • via Nuitee
B
booker • solo_traveller • us
10
2026-08-26 • via Nuitee
K
Karla • solo_traveller • us
8
2026-08-25 • via Nuitee
G
Gal • couple • us
10
Loved my stay. I will definitely be back
Pros:

Great atmosphere

Cons:

Toliet sits low

2026-08-24 • via Nuitee
J
John • couple • us
9
2026-08-10 • via Nuitee
J
Jason • family_with_children • us
10
2026-08-07 • via Nuitee
J
Jonathan • couple • us
10
2026-08-02 • via Nuitee
A
Angela • couple • us
10
It was fine.
Pros:

location

Cons:

No breakfast.🙂

2026-07-21 • via Nuitee
S
Shannon • solo_traveller • us
10
Pros:

Close to everything

Cons:

Nothing

2026-07-20 • via Nuitee
M
Marvis • solo_traveller • us
9
Pros:

The staff was very nice

Cons:

I didn't like the position of the TV. Very odd angle

2026-07-20 • via Nuitee
H
Heather • extended_group • us
8
2026-07-17 • via Nuitee