Homewood Suites by Hilton Chicago Downtown - Magnificent Mile

Hotels
Homewood Suites by Hilton
8.4 (1321 reviews)
152 East Huron Street , Chicago , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.9
Multiple guests reported issues with room cleanliness and bedbugs.
Service
9.9
Staff were praised for being friendly and helpful, especially Lynette.
Location
9.9
Guests highlighted the perfect location, close to many activities.
Room Quality
7.9
Some guests reported inadequate room amenities; the room was cold and not heated.
Amenities
7.9
Reported issues with elevators and insufficient breakfast service.
Value for Money
8.9
Pricing concerns noted due to parking fees and daily hold on credit cards.
Food and Beverage
6.9
Breakfast was criticized for being repetitive and poorly managed.
Overall Experience
8.9
Overall decent experience with significant issues that affected stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:15

Property Description

Prime Location near Michigan Avenue
Situated steps away from Michigan Avenue, our hotel in the heart of Chicago offers self-catering suites, ideal for exploring the vibrant shopping and dining scene.

Luxurious Suites with Stunning Views
Indulge in our spacious suites equipped with full kitchens, 2-burner stove tops, and even select suites with breathtaking views of Lake Michigan and the Chicago skyline. Enjoy the extra space with a sizable living area and 2 bathrooms.

Convenience and Comfort
Benefit from complimentary WiFi, a 24-hour front desk, and reception services during your stay. With Millennium Park, Navy Pier, and Lake Michigan beach access nearby, your Chicago adventure awaits.

Book now for an unforgettable stay at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile.

Important information:

The following services are not available:
- Pool
- Fitness center
- Breakfast
- Onsite Parking

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 1321 reviews
Cleanliness: 6.9
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.9
S
Sam couple us
8
2026-04-25 via Nuitee
S
Sherry solo_traveller us
3
Frustrated. Room #1 smelled like smoke and had large dog in next room. Room #2 no air conditioning. Room #3 loud kids in
Pros:

Convenient to Northwestern Hospital

Cons:

Loud dog in next room. Air conditioning didn’t work. Kids partying in rooms on both side of me

2026-04-24 via Nuitee
N
Nayeli Elizabeth couple mx
9
The service was very good; I'd have liked to see the gym in operation.
Pros:

Location, customer service at front desk and cleaning room

Cons:

The breakfast with poor variety, and the service timing was disappointing. On some days, as early as 9:55 a.m., the staff had already started putting food away and unplugging the waffle maker and ovens, even though breakfast was supposed to still be available. This was especially frustrating because the elevator often took more than 10 minutes to arrive, making it difficult to get there on time.

2026-04-22 via Nuitee
solo_traveller us
4
2026-04-19 via Nuitee
U
U9854OHangelaw Business West Carrollton, Ohio
10
My Family Trip to film on the tv show “The Chi”
Pros:

Lynette did a wonderful job. I’m here with my family from the shy TV show and she was there to outstanding job helped me in my family andwe just want to say that she needs a raise and she’s good to be manager Lynette is outstanding

2026-04-17 via Tripadvisor
V
Vilmos solo_traveller hu
7
2026-04-17 via Nuitee
I
ikrana2026 Friends getaway
10
GREAT VIBES AND PEOPLE
Pros:

We met this beautiful queen and instantly connected her energy was everything from the start. She made us feel so comfortable and brought such a genuine, fun vibe that made the whole experience unforgettable. We truly had the best time in Chicago, laughing, enjoying every moment, and just living in the moment together. It’s rare to meet someone who can light up the whole atmosphere like that, but she definitely did. From beginning to end, everything just flowed so naturally, and it turned into one of those memories we’ll always look back on and smile. We’re so grateful for that experience and can’t wait to cross paths again

2026-04-16 via Tripadvisor
I
IrishGinger84 Business
10
Great stay!
Pros:

Lynette was a breath of fresh air, so welcoming and made my stay so wonderful. The rooms were good, the location cannot be beat for access to shopping and other businesses. It was exactly where we needed it. The staff were all accommodating and helpful. The hotel itself isn’t very noisy, and everything was comfortable. Great stay for the price.

2026-04-16 via Tripadvisor
F
Francisco family_with_children co
2
Terrible
Pros:

Darnel en el front desk

Cons:

Gente fumando marihuana en los pasillos, suciedad y fallo el agua caliente por más de 24 horas, por lo que tuve que conseguir otro hotel y cambiarme

2026-04-12 via Nuitee
M
Mariola family_with_children ch
7
2026-04-11 via Nuitee
K
karenbB8574ZL Family
10
Your room and help are the best!
Pros:

Lynette was do helpful and friendly. She made our stay

2026-04-10 via Tripadvisor
Y
Yuki solo_traveller us
7
Not Hilton standard
Pros:

Front desk staff was friendly at check-in and helpful with answering questions.

Cons:

Housekeeping was not the best. Clean towels, soap, toilet paper not available. Hair on floor and in tub.

2026-04-10 via Nuitee
P
P2616AYjosephb Business
10
10
Pros:

Lynette most wonderful and amazing personal Always a pleasure to see her in the front and greeting us

2026-04-09 via Tripadvisor
D
Diante couple us
9
2026-04-07 via Nuitee
W
Wisner family_with_children us
10
I love
Pros:

The kitchen… I brought my two kids with me, they don’t like anything that is cooked outside of their home, so my wife was aboe to cook for them. I also love the breakfast served every morning, the staff was exceptional, they greet you every time they see you and asked if everything was okay, I will definitely spend my summer vacation there if God permits.

Cons:

The room was too small, there should have been a sofa bed beside the king bed.
The parking was too expensive, it could have been 50 dollars instead of 72 dollar per day because if a guest is spending more than 3 nights there, they could find a way to accomodate the guests with the parking price.

2026-04-06 via Nuitee
M
Marquita family_with_children us
6
Was ok but could be better
Pros:

The location of the hotel and the help from the front desk especially Ada who helped with the mixup of rooms and her accommodating my family and I to have rooms on the same floor.

Cons:

The breakfast wasn’t great the rooms were outdated and flashing lights all night from property across the street made it hard to get comfortable and sleep.

2026-04-06 via Nuitee
B
Brooke solo_traveller us
9
Great location
Pros:

Location

Cons:

Na

2026-04-05 via Nuitee
J
Jaquan couple us
1
2026-04-04 via Nuitee
S
stefaniekI1354KN Family
6
Great location and clean, but needs some work
Pros:

Great location with a bus stop right across the street. Free breakfast had plenty of options and the staff-especially Daymon during breakfast- were wonderful and cheerful. Room was clean, but overall condition needs work (loose outlet, bathroom wear, vent needs cleaning, thermostat issues, loud fan at night, rusted silverware). For a similar price, the connected Hampton Inn we stayed at last year was in better shape. Would stay again, but only on the Hampton Inn side.

2026-04-03 via Tripadvisor
S
Sapna family_with_children us
1
Great location but run down and no basic comforts
Pros:

Location

Cons:

No hot water or heat during our stay

2026-04-03 via Nuitee