Homewood Suites by Hilton Chicago Downtown - Magnificent Mile

Hotels
Homewood Suites by Hilton
8.4 (1379 reviews)
152 East Huron Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.9
Multiple guests reported issues with room cleanliness and bedbugs.
Service
9.9
Staff were praised for being friendly and helpful, especially Lynette.
Location
9.9
Guests highlighted the perfect location, close to many activities.
Room Quality
7.9
Some guests reported inadequate room amenities; the room was cold and not heated.
Amenities
7.9
Reported issues with elevators and insufficient breakfast service.
Value for Money
8.9
Pricing concerns noted due to parking fees and daily hold on credit cards.
Food and Beverage
6.9
Breakfast was criticized for being repetitive and poorly managed.
Overall Experience
8.9
Overall decent experience with significant issues that affected stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:15

Property Description

Prime Location near Michigan Avenue
Situated steps away from Michigan Avenue, our hotel in the heart of Chicago offers self-catering suites, ideal for exploring the vibrant shopping and dining scene.

Luxurious Suites with Stunning Views
Indulge in our spacious suites equipped with full kitchens, 2-burner stove tops, and even select suites with breathtaking views of Lake Michigan and the Chicago skyline. Enjoy the extra space with a sizable living area and 2 bathrooms.

Convenience and Comfort
Benefit from complimentary WiFi, a 24-hour front desk, and reception services during your stay. With Millennium Park, Navy Pier, and Lake Michigan beach access nearby, your Chicago adventure awaits.

Book now for an unforgettable stay at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile.

Important information:

The following services are not available:
- Pool
- Fitness center
- Breakfast
- Onsite Parking

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 1379 reviews
Cleanliness: 6.9
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.9
M
Miguel solo_traveller ar
10
Tod muy bien
Pros:

Todo muy bien

2026-06-26 via Nuitee
F
Fredrik couple se
5
It’s a place to sleep. Avoid the breakfast. Buy bottled water because Chicagos tap water tastes horrible.
Pros:

Great location, very pleasant staff (for the most part) but that’s basically it.

Cons:

Not very clean rooms, pretty low standards for the location as well. More like a half-crappy small studio apartment than a hotel room. The breakfast was beyond horrible, add to that one staff member that “worked” on the breakfast did nothing but splurge compliments and asking for tips; would be better to just drag in a begger from the streets at that point. All other staff was amazing, helpful, polite, kind, and professional.

2026-06-23 via Nuitee
K
Karin solo_traveller br
8
Localização perfeita
Pros:

Localização e atendimento dos funcionários

2026-06-23 via Nuitee
A
Ahram family_with_children us
3
Great location and nice people working there but not worth the price.
Pros:

Everyone who worked there were very nice and helpful. The kitchenettes were well stocked, and the buffet was large.

Cons:

Rooms were dated and shower and floors dirty. Bed and mattress on fold out couch were thin, lumpy and one rolled into the center of each. The fitness center was dirty, did not have working water dispensers, and none of the cardio equipment had been maintained so that if it worked (only the elliptical machines worked) they were noisily squeaking and clicking when in use.

2026-06-22 via Nuitee
A
Allison couple us
8
This was a great value for location and I’m sure if renovations were put into this property, the price would go way up!!
Pros:

Location was awesome! Room was huge! Great views of city!

Cons:

A/C was outdated and didn’t work well. Room was a bit outdated. Small bathroom with no venting.

2026-06-20 via Nuitee
A
Abraham H solo_traveller za
9
Pros:

Hotel room spacious. Kitchen well equipped. Television with lots of channels. Aircon worked well. Can definitely recommend the hotel!

Cons:

Long waits for the lift sometime!

2026-06-19 via Nuitee
R
Rafael family_with_children br
2
Pessimo Custo x benefício. Não recomendo.
Pros:

Da localização. Foi realmente o melhor.

Cons:

Peguei um quarto com cozinha, mas um pão na torradeira já tocava o alarme de incêndio. Ou seja, era um caos para fazer qualquer coisa. O café da manhã é sofrível, qualquer íbis tem o café da manhã melhor… nada de frios ou quaisquer opções mais elaboradas. Além disso, o booking me deu o valor, eu contratei e coloquei para pagar lá no hotel. Resultado, lá me cobraram 3x mais do que o combinado, problema que ainda não foi resolvido. Simplesmente cobraram no cartão que estava no site… o booking está lavando as mãos.. Escolhi uma hospedagem barata e tolerei a falta de conforto, qualquer luxo, facilidades e até café da manhã pela economia. No fim, me cobraram 3x mais e acabei ficando sem nada.

2026-06-19 via Nuitee
X
xinia family_with_children cr
8
Pros:

la ubicación es muy funcional

2026-06-17 via Nuitee
I
Ingo Gortz solo_traveller br
7
Good
Pros:

Very well located hotel with a slight better std north american breakfast. Several good restaurants surrounding. Confortable double suites.

Cons:

The building requires some renovation, some furniture/decoration condition in private/common áreas are simply unacceptable. (See below)

2026-06-17 via Nuitee
Y
Yulay solo_traveller gb
8
Pros:

Was in a good area to be in.

Cons:

The swimming pool was out of service. Also the air conditioning wasn't working.

2026-06-16 via Nuitee
R
ricardo family_with_children us
4
Could have been a little better for the price
Pros:

The breakfast was okay. The location was great
What didn't you like

Cons:

The a c did not work

2026-06-15 via Nuitee
A
Allen solo_traveller us
8
Staff is always excellent and the stay served my purpose.
Pros:

Location is great but the rooms are dated.

Cons:

Didn't like some of the breakfast choices and the slow elevators.

2026-06-15 via Nuitee
X
ximena. extended_group co
8
Buen servicio
Pros:

Si

Cons:

El colchón del sofa cama

2026-06-14 via Nuitee
P
Paulo solo_traveller br
5
atendimento gerência do hotel se mostrou sem preparo ou responsabilidade para solucionar problemas com hóspede
Pros:

localização

Cons:

hotel recebeu encomenda amazon e extraviou e não deu assistência alguma ..gerente enrolou por 4 dias e depois disse q não podia fazer nada embora tenha recebido o encomenda …

2026-06-13 via Nuitee
B
Bisnauth family_with_children us
10
Great stay with a beautiful view, comfy beds, clean, and a yummy breakfast!!!
Pros:

Views of the city were amazing! We were able to drop off our luggage before check in to enjoy the city. Location was great and breakfast was exceptional with an amazing variety of choices waffles with toppings, eggs, and meats were our favorites!

Cons:

Everything was great!

2026-06-12 via Nuitee
T
Topic solo_traveller au
10
2026-06-12 via Nuitee
C
CAROLINA family_with_children ar
10
Muy buena eleccion para una estadia semanal. Excelente ubicacion y buena relacion precio calidad
Pros:

Muy buena ubicacion, a mts de Magnificent Mile. El personal siempre muy amable y buena predisposicion para ayudar. La habitacion para 3 adultos fue confortable con todo lo necesario.
El desayuno cumplio con las expectativas.

Cons:

Poco equipamiento en el gimnasio.

2026-06-12 via Nuitee
M
Mariusz couple hr
8
Pros:

Dobra lokalizacja, pomocny personel.

Cons:

Słabe, monotonne śniadania, przez 8 dni było to samo czyli jajecznica z proszku i gofry.

2026-06-12 via Nuitee
L
Luca couple it
9
Hotel nel pieno centro della città che offre tutti i servizi.
Pros:

Colazione abbondante e soddisfacente e con staff attento. Ottima posizione per raggiungere tutti i punti della città sia a piedi che con i mezzi, facili da raggiungere.

2026-06-11 via Nuitee
K
Kyla couple us
5
2026-06-11 via Nuitee