Grand City Hotel Cancun - Near Market 28

Hotels
Independent
8.4 (107 reviews)
Av Yaxchilán 154 , Cancun, QROO, 77500 , Cancun , MX

Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
Upper floors accessible by stairs only

Review Highlights

Pros:
Centrally located
Comfortable room amenities

Categories

Cleanliness
8.01
Standard quality for this hotel tier.
Service
8.58
Standard service standard for a hotel of this rating.
Location
8.52
Nice small hotel in centric downtown close to Walmart for the midnight munchies.
Room Quality
8.37
Room was equipped with working AC unit, mini fridge, and big smart TV.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.26
Standard quality for this hotel tier.
Food and Beverage
8.51
Standard quality for this hotel tier.
Overall Experience
8.48
I would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Recreational Amenities and Views
Enjoy the outdoor pool and garden view for a relaxing stay.

Convenience and Services
Benefit from complimentary Wi-Fi, concierge services, and room service.

Comfortable Rooms and Entertainment
18 air-conditioned rooms with LCD TVs, Wi-Fi, and private bathrooms ensure a cozy stay.

Make your booking today to experience the charm and convenience of Grand City Hotel - Near Market 28.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8.4
Based on 107 reviews
Cleanliness: 8.01
Service: 8.58
Location: 8.52
Room Quality: 8.37
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.48
M
Maureen partner
8
Pros:

Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.

2025-10-09 via Nuitee
M
Misael
8
Pros:

Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.

2025-07-09 via Nuitee
S
STEPHANIE
10
Pros:

I would stay again

2025-07-09 via Nuitee
I
Iván Jacinto
8
Pros:

It was good a little bit noisy but good stay!

2025-07-01 via Nuitee
Y
Yulmar partner
8
Pros:

La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.

2025-06-20 via Nuitee
C
Carlos
6
Pros:

n/a

2025-05-23 via Nuitee
D
Deaunna friends
10
Pros:

We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!

2025-05-01 via Nuitee
C
Clare
8
Pros:

Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay

2025-01-28 via Nuitee
E
Ella
10
Kind staff
Pros:

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.

2025-01-04 via Nuitee
V
Verified traveler
10
Pros:

Affordable price, great service!

2024-12-27 via Nuitee
S
samanwaya friends
4
Pros:

The toilets smelled really bad and was not very clean. The rooms smelled bad as well

2024-12-07 via Nuitee
V
Verified traveler
6
Pros:

The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.

2024-11-30 via Nuitee
S
Sandra
10
Pros:

Staff was nice and very clean

2024-11-29 via Nuitee
J
Juan Gustavo Guajardo family
10
Pros:

Muy bonito lugar, solo le falta mejorar un poco la condición de los muebles como los sillones. Cerca de restaurantes y tiendas y la vida nocturna.

2024-07-13 via Nuitee
H
Hamza
10
Pros:

A nice place to stay in

2024-05-31 via Nuitee
D
Donald
2
Pros:

Terrible

2024-02-27 via Nuitee
L
Laura S family
10
Pros:

Excellent service

2024-02-27 via Nuitee
M
Maria Gisela Mercado
8
Pros:

Clean, helpful staff and access to places I want to go to

2024-02-17 via Nuitee
D
DONGYONG friends
10
Pros:

The staff's so kindly.

2024-02-13 via Nuitee
G
gilbert partner
10
Pros:

The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!

2024-01-31 via Nuitee