Hotel Alux Cancun

Hotels
6.8 (101 reviews)
AV Uxmal #21 SM 23 Mza 3 , Cancún , mx

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Children allowed

Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Great location
Clean rooms
Good service
Cons:
No elevator
Limited amenities

Categories

Cleanliness
7.05
Clean and well-maintained room based on guest sentiments.
Service
7.55
Very good service as mentioned by guests.
Location
8.05
Great location close to ADO bus station, as praised by multiple reviews.
Room Quality
7.05
Guest mentions good room conditions, though some issues implicit.
Amenities
6.05
Limited amenities as there are no dining options, and some missing conveniences.
Value for Money
6.55
Fair value based on overall satisfaction.
Food and Beverage
5.55
No on-site dining mentioned, but local options available.
Overall Experience
6.55
Overall pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:37

Property Description

Convenient Location in Downtown Cancun

Hotel Alux Cancun is strategically situated just 1 block away from Cancun ADO Bus Station, making it a perfect choice for travelers seeking ease of transportation. Explore the vibrant city of Cancun with the hotel's centralized location.

Functional Rooms with Essential Amenities

Enjoy a comfortable stay in the simple and functional rooms at Hotel Alux Cancun. Each room is equipped with air conditioning, private bathrooms, telephones, and cable TV, ensuring a convenient and relaxing experience for guests.

Proximity to Major Attractions

Discover the beauty of Caribbean beaches just a quick 20-minute bus ride away from the hotel. Additionally, immerse yourself in the local culture by visiting Parque de las Palapas, the city's oldest park, located within walking distance from Hotel Alux Cancun.

Book your stay at Hotel Alux Cancun now and experience convenience and comfort during your visit to Cancun.

Important information:

Upon check-in photo identification is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, due to the fact that the property does not accept credit cards as form of payment, guest are requested to confirm their arrival time to the hotel, when booking the reservation. Reservations will be guaranteed only until 18:00 For arrival times after this hour, you must have confirmation from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 101 reviews
Cleanliness: 7.05
Service: 7.55
Location: 8.05
Room Quality: 7.05
Amenities: 6.05
Value for Money: 6.55
Food and Beverage: 5.55
Overall Experience: 6.55
S
Santi • family_with_children • mx
8
Cons:

Dif el costo al llegar al que se dio como tal!

2026-02-14 • via Nuitee
C
Carlos • solo_traveller • es
1
2025-10-03 • via Nuitee
A
Alejandra
6
Pros:

Terrible, es pago al llegar donde forzada ente es efectivo. Llegue 11.30pm, no hay cajeros o bancos cerca, pague en dólares y no anexo el monto qué me cobro a mi recibo.
Llame en 2 ocaciones para ver disponibilidad y otra para avisar que estaba en camino. No se me notifico que solo es efectivo, así pude haber pagar otro viaje al uber para un cajero a retirar.

2025-09-25 • via Nuitee
M
Matthew
8
Pros:

Staff is nice. The property is dated but a great price and comfortable. Very close to ADO bus

2025-09-16 • via Nuitee
N
Novoa • couple • pa
10
2025-08-29 • via Nuitee
T
Toby • couple • us
7
Great location for ADO
Pros:

Location, clean, quiet, safe

2025-08-22 • via Nuitee
J
Jose Enrique • couple • es
7
2025-08-19 • via Nuitee
R
ricardo • family_with_children • ar
9
2025-08-07 • via Nuitee
M
maria • family_with_children • de
8
Pros:

La ubicación cercana a la estación de buses ADO. Cama cómoda, limpio y cumple las espectativas del anuncio.

2025-08-04 • via Nuitee
C
carlos • family
6
Pros:

There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator

2025-08-04 • via Nuitee
E
Efren • family_with_children • es
6
Pros:

Ubicación, wifi bien

Cons:

No se podía pagar con tarjeta

2025-07-25 • via Nuitee
J
Jorge • partner
6
Pros:

Fue una estancia agradable.

2025-07-21 • via Nuitee
J
Jorge • partner
8
Pros:

La habitación estaba bien, está bien ubicada.

2025-07-21 • via Nuitee
M
Mariana • family_with_children • mx
10
Pros:

Muy buen servicio y lugar cómoda para descansar

Cons:

Muchas escaleras y no hay elevador y difficulty subir maletas

2025-07-10 • via Nuitee
P
Phetnikone
2
Pros:

We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.

2025-06-11 • via Nuitee
M
Manuel
10
Pros:

Excelente ubicación

2025-06-10 • via Nuitee
P
Paul • solo traveller • mx
7
Good
2025-06-09 • via Nuitee
J
Joanne • family with young children • ca
6
Pleasant
2025-05-12 • via Nuitee
B
Bonifacio • family with young children • bz
8
Very good
2025-03-21 • via Nuitee
R
Robert • family with young children • us
8
Very good
Pros:

Late arrival o.k. excellent local for me. Good access to bus terminal

Cons:

Too many stairs

2025-01-10 • via Nuitee