Hyatt House Salt Lake City Downtown

Hotels
Hyatt House
9 (999 reviews)
140 South 300 West , Salt Lake City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Spacious rooms
Great location near attractions
Cons:
Uncomfortable mattresses
Inconsistent breakfast availability
Slow check-in process

Categories

Cleanliness
8.5
Generally clean, but improvements needed in room freshness.
Service
9.5
Friendly and helpful staff, but slow check-in process.
Location
9.5
Great location with easy access to attractions.
Room Quality
8.5
Rooms somewhat outdated, mattress quality noted as poor.
Amenities
8.5
Amenities available but some options lacking, such as the closed bar.
Value for Money
9.5
Competitive pricing for the quality offered.
Food and Beverage
8.5
Breakfast good but lacked variety and consistent supply.
Overall Experience
9.5
Overall positive experience with a potential for improvement in selected areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:54

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt House Salt Lake City Downtown. Each room is equipped with modern amenities including free WiFi, flat-screen TV, and a private bathroom. Upgrade to a room with a full kitchen for added convenience during your stay.

Dining and Recreation
Indulge in delicious meals and drinks at H Bar, perfect for a relaxing evening. Start your day right with a complimentary breakfast served daily. Take a dip in the outdoor pool or stay active at the fitness centre.

Prime Location
Conveniently located just 1 km from The Tabernacle, our hotel is within walking distance to Temple Square and a short drive to Trolley Square. With Salt Lake City International Airport only 7 km away, your travels are made easy. Book now for a memorable stay at Hyatt House Salt Lake City Downtown.

Important information:

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note a one-time pet fee $75 for stays 1-5 nights and $175 for 6+ nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 999 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
L
Lee family_with_children us
10
2026-03-06 via Nuitee
T
TPA22 NONE Tomball, Texas
10
Hyatt House SLC, has a beautiful view of the Rocky Mountains
Pros:

As usual, Hyatt never disappoints. This is my first time at Hyatt house in Salt Lake City, Utah. The location is perfect. It’s walking distance to everything. And if you want to head to the mountains, it’s not a long drive at all. I got a room on a high floor with a beautiful view of the Rocky Mountains! I would definitely stay here again.

2026-03-03 via Tripadvisor
J
judge2b826 Business Detroit, Michigan
10
Great Experience during SME MINEXCHANGE 2026
Pros:

All representatives at the front desk were overwhelmingly nice. I did not catch the first person's name, unfortunately, but Tyrone and Lola were equally as helpful as she was!

2026-02-26 via Tripadvisor
Y
Yves solo_traveller nl
9
Pros:

The neighborhood is pleasantly quiet, and I was warmly welcomed by the reception on Saturday afternoon. The room, including the bathroom, was exceptionally clean and comfortable. The breakfast was nice, and I really liked the yogurt with the wild-berry compote. The hotel did not feel like a hotel, but more like a home to me in the middle of the November breeze.

2026-02-26 via Nuitee
J
Jennifer couple us
10
The staff was very professional and helpful. The room was excellent. The breakfast was great. My son enjoyed the gym. I
Pros:

It was very clean. The room was excellent.

Cons:

Nothing

2026-02-23 via Nuitee
C
cwillz56 NONE Bishops Stortford, Hertfordshire, England
10
Great Hotel
Pros:

All staff from front desk to cleaners were helpful and friendly.
We had a King Bed One Bedroom Kitchen Suite which was spacious and comfortable. Everything you could possibly need for eating in was available. There were also multiple restaurants and pubs within walking distance. Our favourites were The Green Pig, Carson’s Kitchen, Squatters Pub, Chile Tepin and the $3 drafts on Mondays at The Beerhive.
The free breakfast included fresh fruit and other healthy options. Coffee was available 24/7.
The outside hot tub was welcome after a day of skiing.
The free transport in the Downtown area and the free 107 bus to Park City was reliable and an added bonus.
The hotel is conveniently situated close to Temple Square and other attractions.
We thoroughly enjoyed our stay at this hotel and should we return to SLC will book again.

2026-02-13 via Tripadvisor
N
Nicole family_with_children us
10
2026-02-11 via Nuitee
K
Kalin solo_traveller us
9
2026-02-10 via Nuitee
P
Poonam family_with_children gb
7
Excellent location, staff were good, housekeeping services and breakfast were average
Pros:

Location is very good with a lot of shops and restaurants within walkable distance. Staff were friendly and helpful.

Cons:

Rooms are only cleaned via housekeeping every other day and even then my bedding wasn't replaced/made. Breakfast is only served for a 2 hour time slot 7am to 9am on certain weekdays which caught me off guard and I had to end up ordering breakfast for myself from outside. Also the breakfast variety is not that extensive compared to other hotel breakfast buffets.

2026-02-10 via Nuitee
N
Nomad21809018282 Business
10
Clean, modern, and comfortable. A welcoming place for longer stays!
Pros:

Had a lovely stay at this Hyatt Place. It is truly ideal for a long stay in SLC. Proximity to downtown SLC is great, as well as being walking distance to the family research library, in case you are in town to do geneaology research.
The staff were very friendly and helpful. They went out of their way to accommodate any requests we had.
Beds are comfortable. The place is very clean and was relatively quiet during my stay. It was a 24 hour gym, and an outdoor pool and hot tub, as well as a large lobby and lounge area with seating both inside and outside. Very comfortable. I would definitely recommend and would gladly return.

2026-02-08 via Tripadvisor
M
mikevG2680HB NONE
4
Mixed Experience – Good Location, Poor Service & Amenities
Pros:

The location of Hyatt House Downtown is acceptable if you want to be close to downtown and reasonably centered between the ski resorts. That was the main positive of our stay.
Unfortunately, everything else fell far below expectations. The breakfast was very disappointing—poor quality, limited options, and not well managed. The spa conditions were also unacceptable; it did not feel clean or properly maintained, which made us avoid using it altogether.
On top of that, modifying our reservation was a frustrating experience. Communication was unclear and unhelpful, and the process felt unnecessarily difficult.
To make matters worse, the parking fee was not clearly disclosed at the time of booking. It was not obvious in my reservation details, yet I was still charged, which felt misleading and left a bad impression.
Overall, while the location works, the hotel needs serious improvement in transparency, service, and upkeep of amenities. I would not stay here again unless these issues are addressed.

2026-01-31 via Tripadvisor
3
309marisaf NONE Santee, California
6
3 star hotel experience
Pros:

The blinds in the room had to be manually reset everytime we wanted to use them. The refrigerator in the roof was incredibly loud. The gabarge disposal didn't work. The TV kept dimming for no reason. We were placed in a handicap room, so the shower basically flooded the whole bathroom everytime we used it. The Hbar was closed and not disclosed on the website when we booked. It was very loud at night, we could hear the street below (we were on the third floor. The location was convenient to the convention center and restaurants.

2026-01-21 via Tripadvisor
S
Sierra couple us
7
Pros:

Everything was great! The room was clean and spacious. Breakfast was good.

Cons:

It would be nice to have parking for the full days that we stayed. We payed $25 for parking there and then we ended up needing to pay even more for parking elsewhere because it only went until 4 pm.

2026-01-21 via Nuitee
J
Jesse solo_traveller us
10
Pros:

Very clean. Good breakfast, good price

Cons:

Bar is permanently closed. No focus on events in lobby or seasonal decorations

2026-01-21 via Nuitee
S
Susan solo_traveller us
9
A good hotel location for researching at the Family History Library!
Pros:

It was a short walk to our destination.

Cons:

The WiFi was a pain. There was no password but a multi step process to get on.

2026-01-21 via Nuitee
N
nancy couple us
9
2026-01-20 via Nuitee
N
Nusrat extended_group us
9
Comfortable
Pros:

Breakfast

2026-01-20 via Nuitee
S
Shannon solo_traveller be
8
Pros:

Clean and simple

Cons:

Plastic cutlery and cups at breakfast. No recycling.

2026-01-19 via Nuitee
S
SCOTT solo_traveller us
8
2026-01-19 via Nuitee
D
Daisy family_with_children us
9
Pros:

Central location, good amenities, great views.

2026-01-19 via Nuitee