Hotel Vestmannaeyjar

Ordered double bed and breakfast at £233 but it was just 2 beds pushed together and they split in the middle of the night several times with us falling in-between and beds were too bulky so we kept rolling to the sides and into the gap between. We were only 2 couples staying in the hotel so the staff didn't bother and were very much absent and we suffered for it and still paying customers, the advertised spa wasn't open and the breakfast was nowhere near what pictures suggested. We all 4 came down for breakfast at the same time and it was so much surprise to see it we could not even keep from laughing before the anger set in, the cheapest stuff on the table 3 plates (we were 4) barely no space to sit we had to search for the rest of the food inside the fridge as it had clearly been set the evening before. In a tiny side kitchen with no kettle and broken faucet. We took pictures to show the shocking difference. It is bothersome to pay this amount for little to no service or anything that is advertised as amenities. Yes it was clean and spacious but that was it really. I am not happy to receive less service because there are fewer people staying in the hotel, that should not be my problem. It did ruin our weekend to experience paying full amount for this. Sunday morning starting with disrupted sleep and crap breakfast and not being able to use the spa as expected. We left as soon as we could.

No view. No dedicated parking, though it *usually* wasn't hard to find a spot. Getting there is slightly awkward due to one-way streets.

Unfortunately we had a bad experience in the restaurant, due to large group ordering many cocktails we waited nearly an hour to get drinks. With only one bar person and no help from within the hotel she was absolutely “ drowned” the group then kept cutting in to drinks queue to order more whilst we kept waiting.Experienced bar staff will have shared the pain!!

Very pricey.

Parking was just on the street, though still quite easy.

Nothing, it was very nice

please provide milk in the rooms for tea and coffee , we were given some when asked on the first day but when we ran out the following day the receptionist couldn’t help us as it was just after 9pm

Das Hotel hatte an jenem Abend als wir dort schliefen, eine geschlossene Gesellschaft. Es wurde diesbezüglich nichts kommuniziert und man wurde an der Bar einfach nicht bedient. By the way hiess es dann, es gibt nichts zu trinken von der Bar oder man soll sich draussen im Flur neben den Lift setzen. Das alles wäre kein Problem gewesen, wenn uns das mitgeteilt worden wäre. Wir haben das Personal grösstenteils als harsch & unfreundlich (nette Dame beim Check-in) erlebt.
Dann ging die Party los... der Bass ging durch Mark und Bein und es war sehr laut und in den Zimmern im 2./3. Stock war nicht annähernd an Schlaf zu denken.
Kurz vor Mitternacht ging ich mit dem Bademantel hinunter und fragte nett, wie lange das noch so gehen würde... die Mitarbeiter standen im Gang bei der Küche und hatten es lustig, ich wurde einfach stehen gelassen und nicht beachtet!! Einmal mehr sehr unfreundlich... ich bin im Bademantel stehen geblieben und habe nochmals nachgefragt, bis sich eine nette junge Dame an mich gewandt hat. Es wurde versprochen die Musik um Mitternacht abzustellen, das war leider nicht der Fall.

Das Hotel ist nett, aber nicht günstig! Wer viel Wert auf Ruhe & Schlaf legt, sollte sich nach einer anderen Option umsehen.

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